1 customer service jobs found

Job Summary Responsible for the routine maintenance of accounts receivable calculations and records, including cash receipts, claims, overdue invoices, interest charges, refunds, and related items. Maintains vendor compliance and acceptable customer service levels.   Major Tasks, Responsibilities, and Key Accountabilities Computes and records interest charges, refunds and similar items and responsible for the accurate preparation of account statements. Performs basic data entry and general research of data within the department systems necessary to update and maintain account information. Supports customer requests for special billing services. Coordinates/follows up with service centers regarding missing COD checks and records and distributes COD checks to customers. Researches unapplied payments, notifies customers, records responses, and processes refund/application requests. Tracks and researches short payments from customers to determine need...