BestBuy

  • Emeryville, CA, USA

Best Buy is a leading provider of technology products, services and solutions. The company offers expert service at an unbeatable price more than 1.5 billion times a year to the consumers, small business owners and educators who visit our stores, engage with Geek Squad Agents or use BestBuy.com or the Best Buy app. The company has operations in the U.S. where more than 70 percent of the population lives within 15 minutes of a Best Buy store, as well as in Canada and Mexico, where Best Buy has a physical and online presence.

$15.00 - $21.00 hourly
BestBuy Oakland, CA, USA
Oct 16, 2018
Full time
What does a Sales Consultant do? The Sales Consultant ensures Best Buy delivers a world-class customer experience as THE destination and authority for technology products and services. You will provide velocity and solution support to solve customer needs to ensure that no customer is left unserved or underserved. As the Sales Consultant you will: Implement assigned responsibilities from store leadership in outlet area to engage customers using selling skills to build complete, connected solutions while maintaining a balance of high velocity and high service. Ensure inventory and merchandising standards are maintained in outlet store area. Demonstrate excellence in execution of selling skills, and selling strategy as evidenced by coaching forms and Customer Metrics (NPS and Mystery Shops). Support sales strategies in partnership with the Sales Manager to achieve operating results, growth objectives, and overall financial performance goals. What are the Professional Requirements of a Sales Consultant? Basic Qualifications Ability to work successfully as part of a team Ability to work a flexible schedule inclusive of holidays, nights and weekends Preferred Qualifications 3 months experience working in customer service, sales or related fields Anthony Altemoos Team C
$17.00 - $24.00 hourly
BestBuy Oakland, CA, USA
Oct 16, 2018
Full time
What does a Best Buy Sony Experience Expert do? This Sony Experience Expert ensures Best Buy delivers a world-class end-to-end experience across all aspects of home theater products with emphasis on the Sony ecosystem. This role works closely with customers and other employees to demonstrate, promote and sell a variety of exciting Sony products in the Home Theater Zone and across the store to ensure customers end-to-end needs are met. As the Specialized Vendor Home Theater Expert you will: Build relationships with retail customers, while providing them with relevant and memorable product demonstrations. Use innovative customer engagement and creative sales techniques to increase sales of Sony ecosystem products in the Home Theater Zone and Home Theater Department. Maintain a high level of product knowledge within new technology, HT product, advanced experience zone product and across the Sony ecosystem. Interact with vendor partner and market teams regarding insights on performance, promotions, and sales best practices. Maintain departments merchandising and readiness to service customers throughout the day. Make complex technology simple for clients to understand and see unique value. Demonstrate excellence in execution of selling skills, and selling strategy as evidenced by coaching forms and Customer Metrics (NPS and Mystery Shops). Support sales strategies in partnership with the Sales Leader to achieve operating results, growth objectives, and overall financial performance goals. What are the Professional Requirements of a Sony Experience Expert? Basic Qualifications 1 year of experience in sales, customer service or related field Ability to work successfully as part of a team Ability to work a flexible schedule inclusive of holidays, nights and weekends Preferred Qualifications Prior experience serving as a specialist/enthusiast in premium, luxury or complex technology product/services 1 year sales experience 1 year experience working with consumer electronics products/services Anthony Altemoos Team C
$17.00 - $28.00 hourly
BestBuy Oakland, CA, USA
Oct 16, 2018
Full time
What does a Best Buy SWAT Inventory Specialist do? At Best Buy our mission is to leverage the unique talents and passions of our employees to inspire, delight, and enrich the lives our customers through technology and all its possibilities. If you have a passion and curiosity for what is possible and enjoy people, we invite you to join us on this mission. A Best Buy SWAT Inventory Specialist ensures inventory integrity in the store through a variety of inventory adjustments and data collection tools. The SWAT Specialist consistently and accurately completes and communicates stock count. They identify, determine and communicate high shrink categories. After identifying the root cause of replenishment issues, they follow up with leadership until the problem is resolved. Job responsibilities include: Executing the inventory integrity process from end to end completing inventory daily tasks as assigned communicating and coaching store employees and leadership on the importance of inventory integrity and any process gaps that were identified Other duties as assigned.   What are the Professional Requirements of a Best Buy SWAT Inventory Specialist? Basic Qualifications Ability to work successfully as part of a team Ability to work a flexible schedule inclusive of holidays, nights and weekends Ability to lift or maneuver 50-100 pounds, with or without accommodations Preferred Qualifications 3 months experience in retail, customer service or related fields Anthony Altemoos Team C
$14 - $21 yearly
BestBuy Oakland, CA, USA
Oct 16, 2018
Full time
What does a Best Buy Merchandising Specialist do? At Best Buy our mission is to leverage the unique talents and passions of our employees to inspire, delight, and enrich the lives of our customers through technology and all its possibilities. If you have a passion and curiosity for what is possible and enjoy people, we invite you to join us on this mission. This position is responsible to implement assigned responsibilities from Merchandising Senior in merchandising designated areas, upstocks merchandise to ensure department is continually stocked and replenished, and confirms the accuracy and timeliness of implementing special program guidelines. You will also assist customers in locating product . 45% of your time you will: Following weekly merchandising packet instructions, merchandises designated areas: Checks in drop shipments, truck shipments, and GEO shuttles. Confirms products are put on sales floor properly and in a timely manner. Arranges product according to planogram specifications. Performs ad set, price change, clean & bright, functionality and farming duties. Insure check-out lanes are set with proper product in each line. 25% of your time you will: Monitors floor merchandise: Upstocks overstock product when necessary. Downstocks product when necessary. Moves all product off of the sales floor prior to opening. 20% of your time you will: Ensures program guidelines are followed: Confirms Raincheck Follow up is completed. Confirms functionality checks are complete and problems reported to the manager. Brings "lock-up" product to front checkout lanes for customer purchases. Confirms closeout and open item program guidelines are followed. 10% of your time you will: Greets customer and assists with locating product What are the professional requirements of an Merchandising Specialist?   Basic Qualifications Ability to work successfully as part of a team Ability to work a flexible schedule inclusive of holidays, nights and weekends Ability to lift or maneuver 50-100 pounds, with or without accommodations Preferred Qualifications 3 months experience in retail, customer service or related fields Anthony Altemoos Team C
$17.00 - $21.00 hourly
BestBuy Oakland, CA, USA
Oct 16, 2018
Full time
What does a Best Buy Customer Service Specialist do? The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to customers. Develops strong relationships with customers while becoming a trusted advisor and partner in assisting them in making technology more functional in their lives. Partners with other employees to ensure customers' end-to-end needs are met and that no customer is left unserved or underserved. Utilizes all relevant sales tools to drive profitable growth and exceed department and individual goals. Helps answer questions and resolve customer issues. Job responsibilities include: Flex as coverage between Checkout, Store Pickup and Customer Service as necessary Accountable for driving positive NPS results at Checkout, Store Pickup and Customer Service. Maintain professional communication with customers and peers while using cross-functional company resources and tools. Engage customers using soft skills while solving issues, providing end-to-end solutions with fast and accurate processing of transactions. Ensure Front of Store cleanliness and merchandising standard execution. What are the Professional Requirements of a Best Buy Customer Service Specialist?   Basic Qualifications Ability to work successfully as part of a team Strong ability to prioritize and multi-task in a fast-paced environment Ability to work a flexible schedule inclusive of holidays, nights and weekends Preferred Qualifications High School Diploma or equivalent 3 months experience in retail, customer service or related fields Anthony Altemoos Team C
$17.00 - $21.00 hourly
BestBuy Oakland, CA, USA
Oct 16, 2018
Full time
What does a Best Buy Mobile Sales Consultant do? Best Buy Mobile Sales Consultants excel at selling products and services and work closely with other sales team members. They accumulate the appropriate knowledge and expertise through continuous learning and self-development. Armed with the right tools and knowledge, they create ease and add value to the Best Buy Mobile experience; ensuring customers end-to-end needs are met. As a trusted advisor and partner, Best Buy Mobile Sales Consultants develop strong relationships with customers and bring them a little closer to family and friends by helping them close the gaps with technology. The Best Buy Mobile Sales Consultant engages customers by utilizing selling skills to build the right solutions for our customers. They will sell a broad range of mobile products and services using a proven structured approach while at the same time developing in-depth knowledge of the latest mobile technology. Job responsibilities include: Provide personalized service and exceptional expertise for customers. Takes complex technology and service plans and makes it simple for customers and other employees to understand. Fields questions about product features and explains benefits to consumers in a way that is engaging and promotes excitement in acquiring and using these products and services. They are patient, genuine and helpful while assisting customers in finding the right products and services. Demonstrates for each customer how finding the right products and services can enrich their lives What are the Professional Requirements of a Best Buy Mobile Sales Consultant? Basic Qualifications Ability to work successfully as part of a team Ability to work a flexible schedule inclusive of holidays, nights and weekends Preferred Qualifications 3 months experience working in customer service, sales or related fields Anthony Altemoos Team C
$62 - $68 yearly
BestBuy Oakland, CA, USA
Oct 16, 2018
Full time
What does a Best Buy Apple Computing Master do? At Best Buy our mission is to leverage the unique talents and passions of our employees to inspire, delight, and enrich the lives our customers through technology and all its possibilities. If you have a passion and curiosity for what is possible and enjoy people, we invite you to join us on this mission. Best Buy Apple Computing Masters excel at selling products and services, working closely with other members of the sales team. They accumulate the appropriate knowledge and expertise through continuous learning and self development . Then, armed with the right tools and knowledge, they create ease and add value to the Best Buy shopping experience, ensuring customers end-to-end needs are met. As a trusted adviser and partner, Best Buy Apple Computing Masters deliver unique customer value by developing strong relationships with customers, bringing them a little closer to family and friends by helping them close the gaps with technology. Youre a techno learner who enjoys working with people--employees and customers! Apple Computing Masters must not only know latest products--mobile devices, laptops, tablets--but stay ahead of the curve by frequently exploring and learning about new products and solutions. 80% of your time you will: Engage customers using selling skills to build complex, connected solutions in a fast-paced, dynamic environment where customers feel supported and leave delighted. Inspire customers by showing them whats possible with technology. 20% of your time you will: Use innovative training tools to stay current, confident and complete, driving profitable growth and achieving individual and department goals. Accumulate and apply the appropriate knowledge and expertise through continuous learning and self-development, enabling you to provide an excellent customer shopping experience. Maintain your departments merchandising and readiness to serve customers. Back up the sales team for phone and store pickup. Perform other duties as assigned. What are the Professional Requirements of a Best Buy Apple Computing Master? Basic Qualifications 1 year of experience in sales, customer service or related field Ability to work successfully as part of a team Ability to work a flexible schedule inclusive of holidays, nights and weekends Preferred Qualifications Prior experience serving as a specialist/enthusiast in premium, luxury or complex technology product/services 1-year sales experience 1-year experience working with consumer electronics products/services Anthony Altemoos  Team C
$17.00 - $24.00 hourly
BestBuy Oakland, CA, USA
Oct 16, 2018
Full time
What does a Best Buy Asset Protection Associate do?  At Best Buy our mission is to leverage the unique talents and passions of our employees to inspire, delight, and enrich the lives our customers through technology and all its possibilities. If you have a passion and curiosity for what is possible and enjoy people, we invite you to join us on this mission. A Best Buy Asset Protection Associate coaches and leads employees in asset protection best practices to ensure a safe, secure and profitable environment throughout the store. They work with the Asset Protection Lead to resolve any hazards or compliance issues and investigate any accidents. They also demonstrate preparedness and exhibit behaviors for proper emergency response procedures. At Best Buy we give you plenty of ways to challenge yourself. Youll find working in a high-paced retail environment increases your ability to solve problems, multitask and work in a team environment. Further, our leadership is committed to helping you succeed in your current role and prepare you for the next through coaching and performance appraisals. 40% of your time you will: Monitor the store for potential security risks and alarm function. Protect against fraudulent activity by creating AP Alerts and reporting and documenting incidents properly when necessary.   30% of your time you will: Teach and coach store employees about the principles, standards and policies related to safety and crisis events and monitor their fulfillment. Work with the Asset Protection Lead and others to resolve any hazards or compliance issues and investigate any employee or customer accidents.   30% of your time you will: Interact with customers and store employees to maintain a safe and profitable environment.   What are the Professional Requirements of a Best Buy Asset Protection Associate? Basic Qualifications Ability to work successfully as part of a team Ability to work a flexible schedule inclusive of holidays, nights and weekends Ability to lift or maneuver 50-100 pounds, with or without accommodations Preferred Qualifications 3 months experience in retail, customer service or related fields Anthony Altemoos Team C
$17.00 - $26.00 hourly
BestBuy Oakland, CA, USA
Oct 16, 2018
Full time
At Best Buy our mission is to leverage the unique talents and passions of our employees to inspire, delight, and enrich the lives our customers through technology and all its possibilities. If you have a passion and curiosity for what is possible and enjoy people, we invite you to join us on this mission. An Appliance Sales Specialist for Pacific Sales is responsible for meeting sales goals and delivering the customer experience from time of sale to installation. Appliance Sales specialists are highly knowledgeable within the Appliance industry and are considered a subject matter expert with both free-standing and premium Appliance product. As an Appliance Sales Specialist you will: Partners with other employees to ensure customers end-to-end needs for are met Create relationships with customers to identify customer needs and recommend appropriate solutions. Apply product knowledge and industry knowledge to each customer interaction. Follow up with customers, designers, vendors and contractors to confirm delivery and answer questions Apply understanding of design and construction to ensure customer orders are correct to specification. Must be able to apply basic measurement techniques and knowledge of complex Built-In Appliances. Attend vendor offered product training to remain current and updated on products, industry trends, etc., to better satisfy customers and support fellow sales team members. What are the Professional Requirements of an Appliance Sales Specialist? Basic Qualifications: High School Diploma or equivalent 1-2 years of sales experience Preferred Qualifications: Associate degree or above in Business Management or related field 1-2 years of appliance or premium brands experience Anthony Altemoos Team C
$17.00 - $26.00 hourly
BestBuy Oakland, CA, USA
Oct 16, 2018
Full time
What does an Appliance Sales Specialist do? At Best Buy our mission is to leverage the unique talents and passions of our employees to inspire, delight, and enrich the lives our customers through technology and all its possibilities. If you have a passion and curiosity for what is possible and enjoy people, we invite you to join us on this mission. An Appliance Sales Specialist for Pacific Sales is responsible for meeting sales goals and delivering the customer experience from time of sale to installation. Appliance Sales specialists are highly knowledgeable within the Appliance industry and are considered a subject matter expert with both free-standing and premium Appliance product. As an Appliance Sales Specialist you will: Partners with other employees to ensure customers end-to-end needs for are met Create relationships with customers to identify customer needs and recommend appropriate solutions. Apply product knowledge and industry knowledge to each customer interaction. Follow up with customers, designers, vendors and contractors to confirm delivery and answer questions Apply understanding of design and construction to ensure customer orders are correct to specification. Must be able to apply basic measurement techniques and knowledge of complex Built-In Appliances. Attend vendor offered product training to remain current and updated on products, industry trends, etc., to better satisfy customers and support fellow sales team members. What are the Professional Requirements of an Appliance Sales Specialist? Basic Qualifications: High School Diploma or equivalent 1-2 years of sales experience Preferred Qualifications: Associate degree or above in Business Management or related field 1-2 years of appliance or premium brands experience Anthony Altemoos Team C
$15.00 - $21.00 hourly
BestBuy Oakland, CA, USA
Oct 16, 2018
Full time
Geek Squad Appliances Cadet Technician is responsible for assisting with the delivery, installation, repair, and removal of consumer electronics, specifically in the Appliances category. As an Appliances Cadet, you will help ensure the customers' needs are met during your visit to their home. Key accountabilities: Assists in performing a variety of fulfillment duties which may include delivery, installation, integration, networking, and repairing consumer electronics devices with a primary focus on Appliances. Provides a seamless Client experience by advising and fulfilling on lifestyle recommendations regarding product, service, and content. Assists on two-person jobs, as well as performs work alone. Responsible for managing inventory and vehicle maintenance in partnership with other Agents, processing paperwork and payment, providing feedback and training opportunities, and completing store stock repairs. Basic Qualifications: 6 months of Consumer Electronics delivery, integration, network, and/or repair experience State/Local Licensing as required 21+ Years of Age Clean Driving Record Able to carry/lift/push/pull weight 75 lbs. alone or 150 as part of a team with or without accommodation Anthony Altemoos Team C
$15.00 - $20.00 hourly
BestBuy Emeryville, CA, USA
Sep 24, 2018
Part time
What does a Best Buy Inventory Specialist do? At Best Buy our mission is to leverage the unique talents and passions of our employees to inspire, delight, and enrich the lives of our customers through technology and all its possibilities. If you have a passion and curiosity for what is possible and enjoy people, we invite you to join us on this mission. This position is responsible to receive and ship merchandise to/from store and to stock merchandise in the warehouse or on the sales floor. 80% of your time you will: Receive and ship store merchandise: Removes merchandise from truck and compare against packing list. Applies security tag to product and moves it to sales floor or warehouse storage. Packages merchandise for shipment and completes bill of lading for transfers Packages merchandise for shipment to return to Distribution Centers. Operates equipment according to company safety standards to assist in moving merchandise. Stocks merchandise on the sales floor. Assists in the receiving of drop shipments Prepares merchandise for home delivery. Accurately documents movement of merchandise. Completes paperwork for store receiving, transfers, home delivery, DEVO, Junk Out. 10% of your time you will: Provide and maintain store appearance: Ensures clean parking lot, sidewalks, store entry, aisles, restrooms, warehouse area. Properly disposes of debris, boxes. 10% of your time you will: Provides carryout service for customers: Safely loads merchandise in customers vehicle. Verifies receipt against merchandise. What are the professional requirements of an Inventory Specialist?   Basic Qualifications Ability to work successfully as part of a team Ability to work a flexible schedule inclusive of holidays, nights and weekends Ability to lift or maneuver 50-100 pounds, with or without accommodations Preferred Qualifications 3 months experience in retail, customer service or related fields Anthony Altemoos Team C
$15.00 - $21.00 hourly
BestBuy
Sep 24, 2018
Full time
What does a Sales Consultant do? The Sales Consultant ensures Best Buy delivers a world-class customer experience as THE destination and authority for technology products and services. You will provide velocity and solution support to solve customer needs to ensure that no customer is left unserved or underserved. As the Sales Consultant you will: Implement assigned responsibilities from store leadership in outlet area to engage customers using selling skills to build complete, connected solutions while maintaining a balance of high velocity and high service. Ensure inventory and merchandising standards are maintained in outlet store area. Demonstrate excellence in execution of selling skills, and selling strategy as evidenced by coaching forms and Customer Metrics (NPS and Mystery Shops). Support sales strategies in partnership with the Sales Manager to achieve operating results, growth objectives, and overall financial performance goals. What are the Professional Requirements of a Sales Consultant? Basic Qualifications Ability to work successfully as part of a team Ability to work a flexible schedule inclusive of holidays, nights and weekends Preferred Qualifications 3 months experience working in customer service, sales or related fields Anthony Altemoos Team C
$15.00 - $24.00 hourly
BestBuy Emeryville, CA, USA
Sep 24, 2018
Full time
What does a Geek Squad Consultation Agent do?  Do all things technology fire you up? Can you swap a motherboard or hook up a home theater system blindfolded? Does the thought of installing an LCD in an SUV, and getting paid for it, make you salivate? If you answered yes to any of these questions, congratulations, your dream career might be waiting for you at Geek Squad. We invite you to join our illustrious ranks. A Geek Squad Consultation Agent is a brand ambassador for both the Geek Squad and Best Buy brands. As the solutions expert, the Consultation Agent manages the Geek Squad check-in and check-out experience for customers and helps them find the complete solution that works for them. They coach the sales team, building trust and explaining services and technology to help meet all customer needs. Their knowledge of services, technology and business group strategies in partnership with the sales team ensures no customer is ever left unserved or underserved. 70% of your time you will: Engage customers using selling skills to provide solutions aligning with their œdefinition of fix.  30% of your time you will: Work with the sales team, explaining services and technology to help them achieve business goals. Perform other duties as assigned.  What are the Professional Requirements of a Geek Squad Consultation Agent? Basic Requirements: 3-6 months working experience  Preferred Requirements: High School diploma or equivalent Associate degree in general electronics or computer repair 1+ years retail or customer service experience 1+ years experience diagnosing or repairing PCs or consumer electronics Anthony Altemoos Team C
$16.00 - $25.00 hourly
BestBuy Emeryville
Sep 24, 2018
Full time
The Customer Service Specialist is responsible for ensuring, fast, friendly, and accurate customer service for all Pacific Kitchen and Home Customers. They are primarily responsible for providing an excellent customer experience and accurately processing transactions, which includes new orders and returns & exchanges while following the Best Buy selling-skills sales process. This role requires customer follow up, which will include working in Order Management System (OMS) queue & alerts, escalation management, scheduling deliveries, and reviewing purchase orders or validating stock levels. Partnering with product process teams on inventory variance research, license plate accuracy, inspection and at-risk inventory management. Key accountabilities: Provides order and escalation support by answering customer calls on the sales process, scheduling deliveries, post-sale calls or addressing problems & concerns, processing system queues & alerts and report reconciliation. Processes sales transactions including new orders, returns & exchanges, releases, and more while following the Best Buy selling-skills sales process. Provides research and resolution assistance of inventory discrepancies found through report reconciliation on open orders and product transaction reports while following asset protection guidelines. Maintains knowledge of multi-channel sales systems such as OMS, Field Management System (FMS), online ordering and more to ensure customers technology needs are met. Engages in self-development to uphold awareness of sales initiatives, programs, strategies, tools and available resources. Basic Qualifications: Ability to work successfully as part of a team Able to multi-task in a fast pace environment Ability to work a flexible schedule inclusive of holidays, nights and weekends Preferred Qualifications: High School Diploma or equivalent 3 months experience in retail, customer service or related fields Anthony Altemoos Team C