$60,000 - $70,000 yearly
Los Angeles, CA, USA
Assists in directing and coordinating the activities relating to Marketing for House of Blues Foundation Room and VIP Services in the Music Halls. As a member of the Marketing team, your role is to coordinate all Marketing efforts on a venue basis.
Assist the Marketing Manager with development, implementation, and execution of strategic Foundation Room and VIP Services venue marketing plans.
Summary/Recap of National Marketing efforts on a monthly basis (inclusive of new venues, National Marketing Campaigns, email sends, etc)
Make sure all guest facing marketing material is up to date with current promotions or any changes
Maintain Foundation Room and VIP Services digital presence through third party applications (menu changes, hour changes, etc)
Work with creative services to develop creative material
Monitor collateral and ordering requirements across all venues
Compose detailed portfolios of all marketing efforts for new venue openings
Ability to travel to House of Blues venues where needed
Develop social media content for all 7 Foundation Room Instagram accounts
Develop social media content for VIP Services for all 12 House of Blues Instagram accounts
Create editorial calendar with content and copy on a monthly basis for all 7 Foundation Room Instagram accounts
Create editorial calendar with content and copy on a monthly basis for all 12 House of Blues Instagram accounts
Work with social media team on paid social media advertising plans
Provide recap on performance of organic and paid social media posts
Monitor social media review sites monthly
Review venue improvement, engagement and increasing awareness through social media platforms.
Post all created content
Engage followers across social media handles (questions, concerns, complaints, etc.)
Success Factors collections tracking
Success Factors monthly tracking & reporting
Work with membership team on quarterly prospecting email sends
Distribute National email sends on behalf of Foundation Room and VIP marketing campaigns
Develop yearly activity recap email for members and VIP clients
Create email audiences for National email sends
Complete other duties as assigned
Review invoices for accuracy and receive approval for payment
Work with the web team to keep all Artist spotlights up to date
Bachelor’s degree in marketing or related degree,
3-5 years marketing experience.
Detail-oriented and able to coordinate multiple work streams under deadline pressure
Ability to take initiative, problem solve and perform research
General knowledge of music, sports, theater, and family events
Knowledge of concert promotion and live event business
Tolerance of all cultures, music and art forms
Knowledge of the principles of target marketing
Extensive knowledge of Microsoft Office programs, particularly MS Excel and PowerPoint
Graphic design knowledge a plus
Physical Demands/Working Environment:
Work environment is fast-paced
Position requires extended periods of prolonged standing, bending, stooping, telephonic communications, and reaching
Must be able to lift or move up to 25 lbs using proper lifting techniques
$16.00 - $19.00 hourly
Hollywood, Los Angeles, CA, USA
A year-long work experience. As a House of Blues Veteran Apprentice – Marketing, you will report in to our Senior Director of Digital Development and work closely with the digital products marketing team in our home office located in Hollywood, CA. You will be assisting with web development and digital production projects, gaining knowledge of House of Blues marketing platforms and processes.
Participate in developing front-end and back-end functionality for web applications
Learn, understand and contribute existing CMS platform
Proactively identify and solve technical problems
Contribute to the design and architecture of our code
Point out new and innovative technologies for use within our technology stack
Proof-reading content, links, etc.
Write creative and relevant
Assist Marketing technology team in day to day activities
Other projects as assigned.
Previous experience or education in marketing and/or web development
Interest in a career in web development or digital marketing
Advanced Microsoft Word, Excel, Outlook and PowerPoint skills
Experience with cloud-based hosting solutions and application management
Familiarity with Angular JS preferred
Familiarity with .Net Core a plus
Creative background in UI/UX a plus
Ability to communicate clearly and concisely, both orally and in writing
Strong attention to detail and advanced preparation. Superior organization skills are a must
Ability to multi-task and handle several projects at one time both individually and through cross functional teams
Self-starter and independent working style, including following through on projects and following up with team members on open items.
Ability to commit for a year-long Apprentice program
$15.00 - $18.00 hourly
Los Angeles, CA, USA
A year-long work experience. As a House of Blues Military Veteran Apprentice - Operations, you’ll learn about a career in operations by working closely with the House of Blues Executive Vice President and Home Office Operations team, including Food & Beverage (Front of House & Back of House), Restaurant Operations, Music Hall Operations, Foundation Room, & occasionally with Marketing, Special Events & Retail teams.
Apprentice projects can include: presentation creation, research projects, creating weekly and monthly reports, maintaining general follow-up on venue progress and more.
The Veteran Operations Apprentice will assist the Home Office Operations team with their daily operational needs, while gaining knowledge of House of Blues (in-venue) operations, training in each department through a rotation at the House of Blues Anaheim location.
This training will help you learn how each individual venue runs, while following the policies and procedures provided by the Home Office and how each department works independently and together to create the House of Blues experience.
Food and Beverage :
Assisting in new menu rollouts, setting deadlines and following up on venue progress
Perform cost analysis on all new menu products
Assist in setting up training for field employees and following up on policy adherence
Assisting with monthly F&B reports to management and internal teams
Creating daily prep sheets for all BOH Employees and validating proper completion
Education on employee break management to ensure proper state law adherence (CA Venues)
Assisting in entry of department schedules into labor management program
Validating correct recipe procedures and ensuring the quality of all product
Assisting in mid-month and month-end inventories and troubleshooting of cost variances
Learning about daily venue operations including; guest interaction, employee management, and how we ensure adherence to policies and procedures
Attending pre-shift meetings with employees, as communication happens for roll-outs, contests, and any new information
Insight into employee training, coaching progress check-ins
Education on recipe validation and proper recipe procedures, and how we monitor for waste or theft
Education on Crunch Time and invoice reconciliation, schedule entry into the labor management system and mid and month-end inventories
Accounting/Purchasing & Receiving :
Review and Validate proper revenue center transfers
Assist in setting proper pars for accurate ordering to control waste and extra product on hand
Education on food and beverage order placement
Participate in receiving food and beverage orders, following up on and order issues or variances
Assist in employee timecard review to ensure proper job code entry and overtime validation
Work with Logistics Manager to ensure proper execution of events
Assist in planning with outside vendors booked by sales team
Training by operations team on event scheduling and staffing
Manage completion of closing SEO reports
Department Administrative Responsibilities :
Handle all projects as directed by Managers
Assist in coordination of team schedules, daily calendar of meetings, events, etc.
Manage meeting and event logistics including booking and preparing rooms, creating materials, organizing catering and taking notes
Assist in coordination of ticket requests, travel, lodging, etc.
Assist with expense report processing and management
May assist with other functions such as data entry and other clerical duties as requested
Ensures that expenses are processed correctly and in a timely manner
Culinary and/or food & beverage experience preferred
Prior service in any branch of the U.S. military
Calm / Professional and customer service oriented
Desire to learn about a career in operations
Ability to handle multiple projects simultaneously
Sound judgment and ability to problem solve; sometimes with limited information
Live entertainment venue or restaurant operations experience is a plus
Computer literate in Windows applications. (Excel and Word a must)
Must possess superior interpersonal communication and organizational skills
Ability to commit to a year-long apprentice program
Ability and willingness to relocate for business needs and opportunity.