Cox Communication is involved with residential and business communications systems to include phone, internet and entertainment systems.

Cox Communications , Inc. San Diego, CA, USA
Feb 25, 2019
Full time
Are you driven to succeed and looking to work for the best in the business? Bring your ambition to Cox Media as a Zone Advertising Account Executive, where you will sell the most innovative digital media and TV advertising solutions in the marketplace.  Our robust portfolio of in-demand advertising solutions means you’ll connect advertisers to today’s top sports, entertainment and information networks on cable television. Anyone, anywhere, any screen is at the center of every advertising plan with Cox Media, and the foundation of our history of success. At Cox Media, we represent the most reputable brands in the industry including ESPN, AMC, FX, Bravo and many more.   Our digital product offerings allow us to reach targeted audiences using geo and behavioral targeting along with keyword and search retargeting, video pre-roll and location-based audience segments.    We hire energetic, passionate sales professionals with a drive to succeed and who love to exceed client expectations. If this sounds like you, keep reading to find out more! A career as a Zone Advertising Account Executive will offer you a collaborative and fast-paced sales environment, competitive pay with uncapped earning potential, and recognition for your outstanding performance.  Responsibilities: •           Engage with new and existing clients within an assigned territory to understand their business objectives and create marketing campaigns to drive results through effective television and digital advertising solutions •           Generate new business leads by prospecting and making cold calls to achieve and exceed sales goals  •           Cultivate relationships and make frequent contact with clients, regularly update needs analysis, monitor ad campaign effectiveness and make changes as required •           Sell digital advertising and marketing solutions customized to each client's needs, from the Cox Media product suite that includes on-air commercials, online video, social media placements and mobile marketing solutions •           Understand prospect’s organization and build relationships focusing on key decision-makers •           Create and present customized sales presentations/proposals and successfully close negotiations •           Participate in budgeting and forecasting individual revenue achievement •           Increase knowledge of sales and product offerings through provided on-going training •           Attend trade shows, industry events and represent Cox Media in the local business community to build awareness and engagement   Qualifications Minimum •           1+ years of cable, broadcast, digital advertising sales/support or marketing experience •           Ability to develop new business and achieve individual sales goals •           Proficient use of Microsoft Office (Excel, Word, Outlook, PowerPoint) •           Motivated team player who consistently strives to exceed goals and push revenue expectations •           Valid driving license, good driving record and reliable transportation •           Ability to multitask, manage multiple assignments and prioritize tasks in a fast-paced, deadline-driven, team-oriented environment Preferred •           BS/BA degree in related discipline strongly desired (business, advertising or marketing) •           Solid understanding of marketing principals and applications in business •           Interactive Advertising Bureau Certification and/or Google Ad Words Certified a plus COX-256 About Cox Communications Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, telephone and home security and automation services over its own nationwide IP network. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and digital media advertising. Cox is known for its pioneering efforts in broadband, voice and commercial services, industry-leading customer care and its outstanding workplaces. More information about Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at  www.cox.com  and  www.coxmedia.com . Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Organization :   Cox Communications, Inc. Primary Location :   US-CA-San Diego-5887 Copley Dr Employee Status :   Regular Job Level :   Individual Contributor Shift :   Day Job   -   Travel :   No Schedule :   Full-time Unposting Date :   Ongoing                 Jiro Yamamoto   Work for Warriors 
Cox Communications , Inc. San Diego, CA, USA
Feb 25, 2019
Full time
  SUMMARY The Cox Business Strategic Account Specialist retains and grows assigned enterprise and vertical accounts as a member of Enterprise and Strategic sales teams. Develops ongoing relationships with customers, coordinates post-sale follow-up activities, ensures that billing is correct, handles any service or billing problems, and meets regularly with customers to ensure their satisfaction.   • Works with Senior Account Executives and Account Manager to develop proposals for additional products and services for assigned accounts that are appropriate solutions for meeting customer needs.  • Negotiates renewal of expired contracts with assigned customers. Verifies that service pricing reflects pricing structures set at the corporate level.  • Collaborates with Sales Engineers and Project Managers to coordinate cutovers to Cox services; coordinates with vendors, tests dialing plans, and maintains communication with customer .  • Responds to customer requests to reduce spending or cancel the contract by helping the customer solve problems or maintain services given budget limitations.   • Works with Senior Account Executives and Account Managers to develop and review sales plans and renewal plans. Handles the details of implementation and service delivery for assigned strategic accounts.  • Uses a spreadsheet-based tool to assess the ROI for prospects who are not currently on the Cox network and forwards the result for approval.  • Cultivates consulting relationships with customers, forming customer relationships at multiple levels to provide good service, develop future business opportunities, and gain referrals. Meets with customers at least quarterly to review their accounts. Maintains in-depth knowledge of their business, industry, and key competitors; regularly updates needs analysis; makes changes and solves problems as required. • Ensures that requests for major service changes (moves, adds, changes) are carried out and that trouble tickets are resolved expeditiously, as necessary. Responds to customer inquiries.  • Prepares regular expense, sales forecasts, and sales activity reports using software designed for that purpose.   • Keeps customer database up to date by recording all activities, transactions, and communications with customers.  • Attends job-related training to increase knowledge of Cox and competitor telephony, data, and video services/solutions, customer premise equipment, networking, consultation, negotiation, and sales skills; attends strategic and/or development meetings with Sales management.  • Participates in internal meetings to create product packages, sales processes, communicate and coordinate sales, report on sales activities, implement new products, solve problems, and keep up-to-date with information about Cox. • Creates and participates in opportunities to serve as a public representative and image builder of Cox in the local community in order to network and develop and maintain Cox’s presence; e.g. promotes and/or attends non-profit events, serves as a member of the Chamber of Commerce and other local councils. Qualifications   Minimum   • 2 or more years of experience required in related field  • 2 or more years of successful business-to-business outside sales or account development experience  • 2 years telephony and data transport experience preferred for Carrier/Wholesale role • 1 year telecommunications (telephony, data, and video) sales or account development experience preferred for th Retail role • Valid driver’s license, good driving record, reliable transportation • Requires 6 months work experience using Windows-based PCs, Microsoft Office • Excellent skill in adaptability, applied learning, building relationships, written communication, expanding and advancing sales opportunities, formal presentation skills,  high impact communication, continuous learning, negotiation, PC skills, product knowledge and technical platform, reasoning, and sustaining customer satisfaction, in order to work effectively with teams throughout organization .   Preferred    • BS/BA degree in related discipline strongly desired   • 5 years business-to-business sales or account management experience • 3 years of IP based services and previous experience with Telcordia Interexchange Carrier guidelines (for Carrier/Wholesale role) • 3 years telecommunications (telephony, data, and video) sales or account development experience (for Retail role) • Knowledge of local telecom market, local contacts • Familiarity with Carrier Ethernet About Cox Communications Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, telephone and home security and automation services over its own nationwide IP network. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and digital media advertising. Cox is known for its pioneering efforts in broadband, voice and commercial services, industry-leading customer care and its outstanding workplaces. More information about Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at www.cox.com and www.coxmedia.com . Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.           Jiro Yamamoto Work for Warriors
Cox Communications , Inc. Oceanside, CA, USA
Feb 25, 2019
Part time
Description   At Cox, we connect people to the things they love. Now we’d like to connect with you. Cox Communications is looking for sharp talent to join our team and be the voice of our brand . As a Retail Sales Associate, you are an ambassador of the Cox brand and will be the primary point of contact for both new and existing customers.  Working in a Solutions Store, you will guide customers through the purchase decision, installation process and education of Cox product and accessory offerings while providing an exceptional customer experience. You will be responsible for meeting established sales, retention, and customer experience objectives by ensuring customers are provided with the appropriate product and accessory solutions.  As a critical member of the sales team, this role requires strong interpersonal skills and a passion for delivering an outstanding customer experience.  You will play a key role in maximizing sales and profitability by focusing on key business initiatives , store merchandising, marketing execution, inventory management, and loss prevention.  Other operational duties may include paperwork and completion of sales reports as they relate to store opening and closing. This is the perfect career opportunity for sales-driven individuals with an entrepreneurial spirit. Unleash your potential with Cox Communications as a Retail Sales Associate. Keep reading to learn more and apply today! At Cox Communications, our employees are our most important resource. To demonstrate the value we place in our employees, we offer: Competitive base salary plus uncapped commission plan Work-life balance, including generous time off policies PLUS 7 paid holidays and flexible part-time hours Retirement benefits including highly competitive 401(k) matching Free Internet and other Cox discounted services Career development programs and ongoing training, including tuition assistance Future career growth and promotional opportunities Primary Responsibilities and Essential Functions Ensures individual sales, retention, and customer experience targets are met Explains, illustrates, demonstrates product and accessory capabilities and offers suggestions based on customers’ wants and needs Provides best-in-class customer service skills and aids customers in completing purchases and resolving issues; maintains polished and professional presence Executes promotions and campaigns designed to increase brand equity and achieve sales objectives Assists with store opening and closing duties, maintaining proper cash handling metrics Participates in inventory cycle counts Ensures sales floor remains well merchandised, clean, and visually appealing at all times Participates in workshops, special events, and product demonstrations to drive customer loyalty Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes inside and outside of the store May be required to work in other locations that are in proximity to ‘home store’ to meet the needs of the business Provides support for other sales agents as needed to ensure optimal customer service Assists with other duties as requested Qualifications   Minimum HS diploma, GED or relevant work experience One or more year of experience preferred in related field (i.e. Sales, Retail Sales, etc.) Ability to meet established sales, retention, and customer experience targets Willingness to work a flexible schedule which includes weekends, evenings, and holidays Track record of high individual performance with demonstrated financial result in sales and retention Strong interpersonal and communication skills to effectively sell products using a solutions-based approach Ability to multi-task and prioritize in a service-oriented, fast-paced team environment Computer literacy with an aptitude for learning communication products, services, and accessories Ability to lift 25-50 pounds to help manage stock room inventory Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services Preferred AS/AA or Technical Certification in related discipline desired Previous experience with store operational duties Cash handling and previous billing system experience Fluency in the Spanish language, both written and spoken About Cox Communications Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, telephone and home security and automation services over its own nationwide IP network. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and digital media advertising. Cox is known for its pioneering efforts in broadband, voice and commercial services, industry-leading customer care and its outstanding workplaces. More information about Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at www.cox.com and www.coxmedia.com . Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.         Jiro Yamamoto Work for Warriors
Cox Communications , Inc. Santee, CA, USA
Feb 25, 2019
Part time
Description   At Cox, we connect people to the things they love. Now we’d like to connect with you. Cox Communications is looking for sharp talent to join our team and be the voice of our brand . As a Retail Sales Associate, you are an ambassador of the Cox brand and will be the primary point of contact for both new and existing customers.  Working in a Solutions Store, you will guide customers through the purchase decision, installation process and education of Cox product and accessory offerings while providing an exceptional customer experience. You will be responsible for meeting established sales, retention, and customer experience objectives by ensuring customers are provided with the appropriate product and accessory solutions.  As a critical member of the sales team, this role requires strong interpersonal skills and a passion for delivering an outstanding customer experience.  You will play a key role in maximizing sales and profitability by focusing on key business initiatives , store merchandising, marketing execution, inventory management, and loss prevention.  Other operational duties may include paperwork and completion of sales reports as they relate to store opening and closing. This is the perfect career opportunity for sales-driven individuals with an entrepreneurial spirit. Unleash your potential with Cox Communications as a Retail Sales Associate. Keep reading to learn more and apply today! At Cox Communications, our employees are our most important resource. To demonstrate the value we place in our employees, we offer: Competitive base salary plus uncapped commission plan Work-life balance, including generous time off policies PLUS 7 paid holidays and flexible part-time hours Retirement benefits including highly competitive 401(k) matching Free Internet and other Cox discounted services Career development programs and ongoing training, including tuition assistance Future career growth and promotional opportunities Primary Responsibilities and Essential Functions Ensures individual sales, retention, and customer experience targets are met Explains, illustrates, demonstrates product and accessory capabilities and offers suggestions based on customers’ wants and needs Provides best-in-class customer service skills and aids customers in completing purchases and resolving issues; maintains polished and professional presence Executes promotions and campaigns designed to increase brand equity and achieve sales objectives Assists with store opening and closing duties, maintaining proper cash handling metrics Participates in inventory cycle counts Ensures sales floor remains well merchandised, clean, and visually appealing at all times Participates in workshops, special events, and product demonstrations to drive customer loyalty Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes inside and outside of the store May be required to work in other locations that are in proximity to ‘home store’ to meet the needs of the business Provides support for other sales agents as needed to ensure optimal customer service Assists with other duties as requested Qualifications   Minimum HS diploma, GED or relevant work experience One or more year of experience preferred in related field (i.e. Sales, Retail Sales, etc.) Ability to meet established sales, retention, and customer experience targets Willingness to work a flexible schedule which includes weekends, evenings, and holidays Track record of high individual performance with demonstrated financial result in sales and retention Strong interpersonal and communication skills to effectively sell products using a solutions-based approach Ability to multi-task and prioritize in a service-oriented, fast-paced team environment Computer literacy with an aptitude for learning communication products, services, and accessories Ability to lift 25-50 pounds to help manage stock room inventory Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services Preferred AS/AA or Technical Certification in related discipline desired Previous experience with store operational duties Cash handling and previous billing system experience Fluency in the Spanish language, both written and spoken About Cox Communications Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, telephone and home security and automation services over its own nationwide IP network. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and digital media advertising. Cox is known for its pioneering efforts in broadband, voice and commercial services, industry-leading customer care and its outstanding workplaces. More information about Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at www.cox.com and www.coxmedia.com . Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.         Jiro Yamamoto Work for Warriors
Cox Communications , Inc. San Diego, CA, USA
Feb 25, 2019
Full time
Description At Cox Communications, we connect people to the things they love. Now we’d like to connect with you. We’re searching for a Residential Outside Sales Representative who is a driven “hunter” with a strong work ethic, a high degree of integrity and an achievement-oriented attitude. If this sounds like you, keep reading to find out more! In this consultative sales role, you will provide bundled solutions by selling Cox video, voice, data and home security services to residential customer s  by door-to-door canvassing within an assigned territory. If you are a highly competitive person with an entrepreneurial spirit, are an effective negotiator and closer, enjoys relationship building and has a dynamic sales personality, this job is for you! At Cox Communications, our employees are our most important resource. To demonstrate the value we place in our employees, we offer: Competitive base salary plus unlimited commission potential Generous benefits to include healthcare day one, paid time off and 401(k) matching Free Internet and other Cox discounted services Career development programs and ongoing training, including tuition assistance Future career growth and promotional opportunities As a member of the Cox Direct Sales Team, individuals have the potential to earn as much as $68,206 or more as a high performer based on an annual salary plus monthly target commission. Higher performers are eligible for accelerated pay up to two and a half times their monthly incentive.   In 200 words or less, what will you be doing for us? Selling Cox video, voice, data and home security services to residential customers by door-to-door canvassing, hanging door signs, and obtaining referrals Building rapport and providing premium service to new and existing residential customers Participating in team sales blitzes, conversions, new releases, social and networking events, etc Assisting and resolving a wide variety of customer requests to ensure customer satisfaction Adding value and building customer loyalty by differentiating Cox products from competitors Performing end to end sales order entry using a tablet/iPad Completing on-going training opportunities, satisfactory skills assessment scores, and attainment and renewal of job related certifications Availability for weekend and evening hours is Required to maximize customer contacts We did it in 109 words!  Qualifications Here’s what we need you to bring to the table: HS diploma, GED or relevant work experience in related field required; AS/AA or Technical Certification in related discipline preferred 1 or more years of experience highly preferred in outside or field sales with quotas Valid driver’s license, good driving record, reliable transportation and proof of insurance required Certifications and licenses, as required by state and municipal laws to sell Home Security  Requires proficient knowledge of technical applications and tools Excellent communication and relationship building skills, and ability to work collaboratively with cross functional teams About Cox Communications Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, telephone and home security and automation services over its own nationwide IP network. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and digital media advertising. Cox is known for its pioneering efforts in broadband, voice and commercial services, industry-leading customer care and its outstanding workplaces. More information about Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at  www.cox.com  and  www.coxmedia.com . Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.         Jiro Yamamoto Work for Warriors
Cox Communications , Inc. San Diego, CA, USA
Feb 25, 2019
Full time
  Role Summary   The Cox Business Inside Sales Manager leads assigned inside sales team to achieve Cox Business sales goals.  Hires, trains, and coaches performance of inside sales and/or retention staff in assigned market to ensures that corporate sales and retention strategies are followed and goals are achieved.   The position works in an office setting with customer visits and sales ride-alongs or double jacking.  The role is part of a budget-driven, sales organization; pressure to meet ambitious sales goals and will involves people management and complexity.  Use of personal or company car to travel occasionally to customers’ locations within the system is an expectation of the role.    Primary Responsibilities and Essential Functions   Essential functions of the role include leadership, planning, communication, administration, and self-development.   Primary responsibilities within these functions include:   • Develops a professional sales culture.  Serves as a role model for the sales team in all aspects of the business.  Balances the urgency of meeting budget goals with focus on team success.   • Hires and builds a sales team that has the ability and resources to achieve sales and retention goals   • Coaches, develops and manages the performance of the inside sales and/or retention sales staff to ensure they have the capabilities required to meet targets for revenue growth, service, productivity, quality and optimization of customer satisfaction within assigned area.  Ensures that each sales representative is using the IMPACT Sales approach and uncovering the needs of each customer to ensure the Cox Vision and Trusted Provider focus.    • Serves as a subject matter expert or advisor on selected customer sales and handles issues escalated by team members.    • Collaborates with CB Marketing Manager to assure that effective planning and coordination between CB Sales and the overall marketing objectives of Cox is maintained.   • Facilitates segment-specific strategic planning to maximize market share and revenue and maximize the potential of team’s account lists. Assigns accounts to appropriate sales channels, and within outside sales, assigns account representatives with consideration to share growth, cost of sale, and client potential.     • Sets sales goals (quotas plus key sales objectives for inbound and outbound sales) and other defined sales metrics for inside sales representatives, based on corporate/regional sales goals for assigned market. • Develops appropriate territory structures for geographical and/or vertical markets.   • Develops account forecasts and manages Sales team to achieve maximum revenue while maintaining profitability.   • Communicates customer concerns, sales opportunities, implementations, and related issues within the sales team, across the local system, and across systems.  Recommends and coordinates implementation of solutions with various Cox organizations.    • Leads sales team meetings to coordinate sales efforts and communicate changes in direction, products, policies, expectations, processes, and standards.    • Works with the Manager of Outside Sales to ensure customer leads received from their direct reports are passed to Inside Sales Representatives as appropriate.   • Coordinates and maintains effective working relationships with other Cox Business and Cox Communications departments to ensure high quality customer service.   • Reviews and approves sales presentations, ROI assessments, commission reports, and other reports developed by Inside Sales Representatives within his/her approval authority.   • Prepares regular expense reports and controls expenses while meeting or exceeding corporate revenue goals and maximizing product margin.    • Ensures that direct deports update all required customer information in a timely fashion  • Attends job-related training and informally remains current on technical information regarding Cox’s telephony, data, and video products and offerings, and sales through completion of required/recommended training program.     Qualifications   Minimum   • 7 or more years of experience required in related field; 5 or more years of experience required if candidate possesses a related advanced degree • 3 years business-to-business sales experience  • Requires 6 months work experience using Windows-based PCs, Microsoft Office • Valid driver’s license, good driving record, reliable transportation • Excellent skills in building relationships, building the sales team, business sales skills,  champions adaptability, coaches and develops, oral communication, demonstrates business acumen, continuous learning, making sales operations decisions, PC skills, and promotes accountability in order to work effectively with teams throughout organization .   Preferred     • BS/BA degree in related discipline strongly desired   • 2 or more years of experience in a management role preferred  • 3 years experience in communications sales • 1 year call center sales supervisory or management experience • Knowledge of the local market About Cox Communications Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, telephone and home security and automation services over its own nationwide IP network. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and digital media advertising. Cox is known for its pioneering efforts in broadband, voice and commercial services, industry-leading customer care and its outstanding workplaces. More information about Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at www.cox.com and www.coxmedia.com . Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.           Jiro Yamamoto  Work for Warriors
Cox Communications , Inc. San Diego, CA, USA
Feb 25, 2019
Full time
Description   The Manager, Agent Programs will be directly responsible for the recruitment, guidance, and communication, with all Agent Vendors operating within the agent channel.  Responsible for achieving or exceeding planned sales budget for the agent channel by training, motivating, and monitoring all agent vendors.  This position will also be responsible to insure all agent vendors understand and execute the sales strategy and set sales goals for the agent vendors.   Primary Responsibilities/Tasks  Recruits, qualifies, and guides Indirect Sales Agents Lead and motivate Indirect Sales Agents to meet or exceed corporate/regional sales goals Periodically develops account and sales forecasts Sets direction and maintains focus of Indirect Sales Agents. Maintains agent channel portfolio effectively to avoid potential conflicts with other sales team members. Works with the Mid Market Sales Director to maintain the Indirect Agent Vendor portfolio effectively. Coordinates marketing materials and messages provided to Indirect Agent Vendors, ensuring they include and/or correspond with corporate/regional marketing materials and messages. Utilizes standard Agent Agreements, ensuring the business soundness of the vendors. Tracks Agent Agreements to expiration ensuring compliance and determining whether Agents should be renewed at the end of the Agreement period. Coordinates effectively with Sales Support, Engineering, and Marketing groups to ensure high quality customer service. Works and meets with Indirect Sales Agents to ensure sales goals are met in alignment with corporate/regional sales goals and strategies. Coordinates, prepares, and submits IRR assessments developed by Indirect Agent Vendors for proper approvals through established procedures. Reviews and assesses sales information and opportunities provided by Indirect Sales Agents. Ensures all sales reports/documents are updated with required customer information in a timely manner. Serves as a subject matter expert or advisor on selected customer sales issues for the Indirect Sales Agents. Handles issues escalated from Indirect Sales Agents/Representatives. Ensures customer satisfaction with regard to service delivered by Indirect Sales Agents. Remains current on technical information regarding Cox Business products and services. Works with local training resources to ensure the training needs of the Indirect Sales Agents are met. Accompanies sales professionals on sales visits, as needed. Acts as a liaison between customer and Cox departments as it pertains to the pre and post sales cycle. Attends data group and network meetings. Delivers sales presentation to customers and prospects. Develops and executes technical presentations to internal/external groups as needed. Develops and maintains relationships with customers. Documents all activities and develop standard operating procedures related to this sales channel. Ensures product pricing reflects pricing structures set at the corporate level. Enters sales opportunities into salesforce.com tool. Interacts with the Sales Managers and the Director of Sales with regard to account forecasting Interfaces with customers and vendors to ensure the integrity of Cox proposals. Interfaces with Operations & Engineering to ensure network availability/serviceability before orders are finalized. Meets or exceeds sales goals. Participates in the preparation and delivery of customer presentations. Participates on Solution Development Teams created for large/complex customers. Performs ROI assessment to determine if a sale is profitable and forwards to manager for approval. Provides feedback on products to corporate. Provides input to Order Entry Specialist in order to complete orders in a timely manner. Provides regular updates to direct supervisor, stakeholders, and others as needed, including requested reports. Remains current of technical information regarding Cox's telephony, data and video products and offerings, CPE, networking, consultative sales skills and negotiation skills. Remains current on competitive landscape. Sells bundled telephony, data and video products, as well as internet bandwidth, to current/new commercial business customers. Serves as main point of contact with customer ensuring customer satisfaction through the entire sales cycle. Understands communication needs of business customers to determine appropriate solution. Understands the core network and communicates network changes to the sales team. Works with product champions as active part of product rollout teams, to ensure the sales team's understanding of new products. Works with Sales Engineer and or other support personnel to determine appropriate solutions. Qualifications   Required Knowledge, Skills, Abilities • Typically requires BS/BA or Associate's degree in related discipline • 2-5 years of experience in telecommunications and/or technology sales working with Agents, Dealers, Indirect Sales. • Knowledge of telecommunications industry and experience in the industry is required. • Strong negotiation, problem solving , and analytical skills • Strong people and relationship management skills • Ability to manage multiple tasks • Computer skills including Windows-based applications (Word, PowerPoint, Excel, Outlook).   #LI-392 Your Career at Cox   From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives.   Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment.   Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Learn more at: http://www.cox.com/               Jiro Yamamoto   Work for Warriors
Cox Communications , Inc. San Diego, CA, USA
Feb 25, 2019
Full time
Description The CA – Fiber Activation Technician II is responsible to work within the NT2.0 construction execution team to validate design viability, manage cutover processes, and Proof of Performance reporting. SME called upon to assist with difficult technical issues presented to Construction and Maintenance teams.  Assists in critical construction projects that result in improved network quality and productivity performance.  Serves as technical SME for planned significant network construction events and cutovers. Develops, reviews, and implements cutover sheet for each node migration. Manages and maintains construction power supply design. Assists leaders in directing work force . Major Tasks       Responsible for development and oversight of NT 2.0 Cutover and Activation processes, as well as planned significant construction events, as needed. Schedules and monitors Proof of Performance testing for NT 2.0 activations including node certifications. Develops, reviews, and implements cutover sheet for each node migration. Partner in region to complete Proof of Performance testing for NT 2.0 activations including node certifications. Responsible for compiling and reporting Proof of Performance testing as it relates to NT 2.0 Construction contractor projects. Manages and maintains construction power supply design and implementation processes. Provides key technical data and reports that assists leaders in directing work force . Becomes SME on new technologies to assist in ensuring department knowledge current. Assists in troubleshooting complex issues related to N+0 network and design. Coordinates / leads projects as directed. Partners with adjoining organizations (MTC/Field/DOCSIS) to ensure trouble resolution processes are effective and serve NPS. Analyzes varied statistical data for trending the performance of the N+0 network per N+0 architecture. Coordinates directly with OSPM, OSPC and Market Engineers on Regional N+0 Performance. Proactively identifies ways to improve processes and procedures; makes recommendations to management. May coordinate & lead projects, as needed. Key Skills Knowledge of N+0 and HFC networks including RF/Optical infrastructure Knowledge of current fiber technologies as deployed by Cox Working knowledge of work tools and test equipment: TnC Diagnostics, signal level meters, signal leakage, GNIS, N+0 Status Monitoring, Reverse path monitoring, RFI Meter, Spectrum Analyzer, TDR/ OTDR Working knowledge of office tools: Word, Excel, PowerPoint, VISIO , Adobe, MS Office, Sharepoint, Data Base Reporting (OBIEE) Qualifications Required 3+ years of experience in related field (i.e. Construction, Engineering, Technical Operations) or academic equivalent training or projects. Demonstrated problem solving and analytical thinking skills. Excellent collaborative skills to work effectively with teams throughout the organization. Preferred BS/BA degree in related discipline strongly preferred Certifications: NRS II, CCNA, JNCIA, NESC , NEC Experience in telecommunications industry desired Experience in telecommunications infrastructure construction Participation in SCTE and related certifications. Project management experience Data analysis recommendation           Jiro Yamamoto Work for Warriors
Cox Communications , Inc. San Diego, CA, USA
Feb 25, 2019
Full time
Unleash  your potential.  Create  our future. Cox is more than a cable company, we are a technology solutions leader. Whether you're selling to a well-established organization or a start-up, we've got the products to help keep your client’s business – and your financial success – moving in the right direction. As Account Executive for Cox Business, you will work in a fast-paced, forward-thinking environment. You will be have access to dedicated sales support, marketing and competitive research and back office support to allow you to focus on what you do best – closing deals! Bring your sales experience and Cox will provide you product training to take your career to the next level. Cox is consistently recognized for our great customer service and performance and we want you to join our Winner’s Circle! The Cox Communications Difference Cox Communications is more than just a place to work. We strive to create an environment that nurtures personal development and the opportunity to build on your talents and grow your career. We value collaboration – ideas and input are always welcome – we are looking for talented individuals who are self-motivated and passionate to join us. To demonstrate the value we place in our employees, Cox offers: ·        Competitive base with uncapped earning potential!  ·        Winners Circle and other awards – we celebrate success! ·        FREE Internet and other Cox discounted services (in applicable markets) ·        Medical, Dental, and Vision Benefits first day ·        Retirement Benefits including 401(K)(Match) ·        Work-life balance, including generous time off policies: Up to 22 days of Paid Time Off during first year, plus 7 Paid Holidays ·        Tuition reimbursement ·        Mentoring and training programs ·        Commitment to our communities through employee volunteer opportunities ·        Career advancement across more than 300 businesses in the Cox Enterprises portfolio The Nitty Gritty Cox Business Account Executives (B2B) sell bundled telephony, data, and video solutions to new small to medium (20-99 employees) business customers in assigned territory; maintain on-going relationships with existing customers, and cross- and upsells customers as long as there is potential for uncovered account growth. Solutions set may include data/transport solutions (Internet, Ethernet), VoIP solutions (SIP Trunking, IP Centrex), and software-as-a-service. Refers leads to other members of outside sales team, as appropriate. Account Executives work independently in the field 70% of the week calling on and meeting with new or potential customers.  The role is part of a goal-driven, sales organization with a core focus on growing revenue quickly. Primary Responsibilities and Essential Functions ·        Identifies new prospects in assigned territory using multiple sources of sales leads (internal and external networking, and market analysis tools/software e.g. Dun & Bradstreet data to aid in investigating new and expanding businesses). Collects information about prospects’ businesses from their websites and other sources to prepare for sales calls and assess potential applications. (Spends the most time on this activity.)   ·        Develops and maintains sales plans for own territory and for each account.  ·        Manages and maintains required pipeline and forecast data, and provides updates as required by management. ·        Keeps customer database up to date by recording all activities, transactions, and communications with customers. ·        Prepares regular expense, sales forecasts, and sales activity reports using software designed for that purpose. ·        Refers contact information for a customer or prospect to another representative if the sale is not appropriate (e.g. out of territory, customer or prospect is too large or too small).  ·        Determines if the prospective customer is on or off-net. ·        Communicates with prospective customers in person, by phone, email or other technology to develop sales opportunities and set an appointment to understand their business and explore mutually beneficial objectives, using solution selling techniques as appropriate.  ·        Meets with prospective customers in person or by conference call to collect information required to assess their communication needs in detail, estimate the amount and type of potential business the account represents, and qualify the prospect. ·        Uses a spreadsheet-based tool to assess the ROI for prospects who are not currently on the Cox network and forwards the result for approval. ·        Collaborates with Sales Engineer and Sales Support Team to determine appropriate solutions to meet customers’ needs. Develops proposals and multi-media sales presentations. ·        Makes face-to-face or web conference cost-justified sales presentations to customer decision makers. Uses solution selling techniques to leverage the position of Cox and the communications products it offers and to educate and influence customers.  ·        Demonstrates observable knowledge of the IMPACT training during the prospecting/selling process. Builds an effective consultative relationship with customers during the sales process to ensure customer satisfaction. Maintains relationships with customers in order to provide good service, develop future business opportunities, and gain referrals. May entertain customers.  ·        Negotiates pricing, products, and promotions with new customers. Verifies that service pricing reflects pricing structures set at the corporate level. ·        Works with Order Entry Specialist to set up orders for installation. Works with Sales Engineer and/or Sales Support Team to address any issues regarding installation or service for the customer. ·        Attends job-related training to increase knowledge of Cox and competitor telephony, data, wireless, and video services and offerings, customer premise equipment, networking, consultation, negotiation, and sales skills; attends strategic and/or development meetings with Sales management.  ·        Participates in internal meetings to create product packages, sales processes, communicate and coordinate sales, report on sales activities, implement new products, solve problems, and keep up-to-date with information about Cox. ·        Creates and participates in opportunities to serve as a public representative and image builder of Cox in the local community in order to network and develop and maintain Cox’s presence; e.g., promotes and/or attends non-profit event Qualifications Minimum • 2 or more years of experience required in related field  • 1 year telecommunications (telephony, data, and video) experience • 1 year successful business-to-business outside sales experience preferred with quotas and cold calling • Valid driver’s license, good driving record, reliable transportation • Requires 6 months experience using a computer in a work or non-work setting • Excellent skill in adaptability, applied learning, assignment management, building relationships, written communication, customer service orientation, formal presentation skills, functional competence, high impact communication, continuous learning, negotiation, PC skills, reasoning, and sales skills, in order to work effectively with teams throughout organization. Preferred • BS/BA degree in related discipline strongly desired  • 3 years business-to-business sales experience with quotas • 1 year telecommunications sales experience • Knowledge of local telecom market, local contacts About Cox Communications Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, telephone and home security and automation services over its own nationwide IP network. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and digital media advertising. Cox is known for its pioneering efforts in broadband, voice and commercial services, industry-leading customer care and its outstanding workplaces. More information about Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at  www.cox.com  and  www.coxmedia.com . Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Organization :   Cox Communications, Inc. Primary Location :   US-CA-San Diego-5159 Federal Blvd Employee Status :   Regular Job Level :   Individual Contributor Shift :   Day Job   -   Travel :   No Schedule :   Full-time Unposting Date :   Ongoing               Jiro Yamamoto Work for Warriors (SoCal)
Cox Communications , Inc. San Diego, CA, USA
Feb 25, 2019
Full time
Description Connect to a career you’ll love at Cox Business ! Cox Business is more than part of a cable company – we are a technology solutions leader. In addition to offering phone, internet, TV and security services for businesses, we also consult with companies of all sizes to provide managed network services, cloud infrastructure, managed hosting services and other emerging technology solutions. Our Account Executive – Cox Business Security Solutions earns a competitive base salary, commissions and exceptional benefits. In addition, you’ll have access to training, support, and the chance to qualify for an all-expense-paid luxury incentive trip for top performers. This is an outside sales position for highly motivated, achievement-driven professionals selling to local businesses in our community.   If you’re curious about new technologies, tenacious and willing to go the extra mile for your customers, we want to talk to you!    What you’ll do: • Sell detection and surveillance security products and services to new and existing commercial business customers • Cultivate new leads through referrals, company provided leads, networking groups and cold calling • Meet and exceed sales goals and overall objectives • Understand security needs of business customers to determine appropriate solution • Negotiate pricing, products, and promotions with prospective clients • Develop and maintain sales plans, forecast data and customer database • Collaborate with other team members to determine solutions to best meet customers’ needs • Attend job-related training and participate in internal meetings What’s in it for you: • Access to market research, local sales engineers and back-office support to ensure client satisfaction • Medical, dental and vision benefits effective first date of employment • Free internet and other Cox discounted services (in applicable markets) • Work/life balance with flexible vacation policy • Reimbursements for gas and other travel related expenses; laptop and cellphone • 401(k) with enhanced company match • Career advancement across more than 300 businesses in the Cox Enterprises portfolio • Commitment to our communities through employee volunteer opportunities • Tuition Reimbursement, Corporate Discounts, and Flexible Spending Accounts Qualifications Minimum • 1 or more years of related sales experience • 1 year successful business-to-business or business-to-customer sales experience with quotas and cold calling • History of success in meeting and exceeding sales goals • Valid driver’s license, good driving record, reliable transportation • Excellent listening, verbal and written communication skills Preferred • BS/BA degree in related discipline strongly desired • 1 or more years business-to-business or business security sales experience About Cox Communications Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, telephone and home security and automation services over its own nationwide IP network. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and digital media advertising. Cox is known for its pioneering efforts in broadband, voice and commercial services, industry-leading customer care and its outstanding workplaces. More information about Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at www.cox.com and www.coxmedia.com . Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.           Jiro Yamamoto Work for Warriors