Iron Mountain

  • Boston, MA, United States

Iron Mountain Inc. (NYSEIRM) is an American enterprise information management services company founded in 1951 and headquartered in Boston, Massachusetts. Its records management, information destruction, and data backup and recovery services are supplied to more than 220,000 customers throughout North America, Europe, Latin America, Africa, and Asia. As of 2016 over 94% of Fortune 1000 companies use Iron Mountain's services to store and manage their information.

Iron Mountain is a component of the S&P 500 Index and a member of the FTSE4Good index.

$40,000 - $60,000 yearly
Iron Mountain Newark, CA, USA
May 24, 2018
Full time
Utilizes knowledge of fundamental mechanical, electrical, carpentry, plumbing, or heating and cooling skills in performing assignments. Performs preventative maintenance on all machines, HiLo equipment and Bobcat. Provides direction while maintaining the operating condition of all equipment. Responsible for directing employees in conducting maintenance, preventative maintenance, service and repairs in the areas of machine servicing, electrical or vehicle servicing. Provides daily direction in order to accomplish specific projects or tasks. Makes recommendations to the Plant Supervisor regarding equipment upgrades and/or repairs. Operates common hand or power tools. Visually inspects and tests machinery and equipment. Supports all maintenance standards within the district. Supports and helps maintain a safe and secure working environment in the facilities. Perform other duties as requested. Qualifications Must be able to work overtime as required. Must be on call. Must have valid driver’s license. Must be knowledgeable in the procedures and safety measures in areas of specialties. Must have an understanding of OSHA rules and regulations. Basic knowledge in PLC’s, low voltage control circuits. Basic knowledge in hydraulics. Basic knowledge of trade skills (carpentry, mechanical, electrical). Basic knowledge in MIG and ARC welding. Functional knowledge in desktop computers. Strong organizational and verbal communication skills required. Ability to use hand and power tools and to work independently. Education / Experience: High school diploma or equivalent trade school / At least 5 years work experience. Compliance Obligation: It is the responsibility of every Iron Mountain employee: to comply with all applicable laws, rules, regulations, and company policies to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct to complete required training within the allotted time frame         Team A Bruce Riley
Iron Mountain Oxnard, CA, USA
May 24, 2018
Full time
Service and communicate with our Shred customers by performing their Shred Service delivery program. Operate vehicles such as mobile shred units or straight trucks in order to service the customers in a timely manner while observing all laws and Iron Mountain safety rules. Key Responsibilities : A. Interface with Iron Mountain customers on a daily basis. Verbally communicate details and information to customers and service the customers’ needs in person. B. Interface with customer service, customer support and managers on a daily basis regarding service quality and issues of customer satisfaction. C. Transport shred bins and consoles to and from specified points within the region’s territory. Perform emergency/priority requests and any other customer requests requiring transportation. Operate under specific detailed instructions; refers changes in schedule or problems to supervisor. D. Properly use and maintain the Driver Scanner while servicing customers. E. Load and unload vehicles as required and verify accuracy of deliveries and pick-ups. F. Observe traffic and parking regulations and make daily inspection of assigned vehicle to insure proper maintenance is performed. Clean and service vehicle; perform minor maintenance or make minor adjustments as necessary. Report abnormal conditions requiring repair to vehicle. Maintain all equipment associated with delivery/pick-up including carts, cases, skids and two wheelers. G. Prepare and maintain all driver paperwork including driver manifests, work orders, bin or console retrieval orders, and. Track and forward parking tickets, toll receipts, etc. for payment. Notify manager immediately of accidents and complete accident reports. H. Follow Iron Mountain’s Safety and Security programs at all times. I. Perform other duties and projects as assigned Job Requirements Must be proficient at operating a vehicle requiring a commercial driver’s license of A or B class. Ability to perform customer service through interacting and servicing external and internal customers. Proficient at interpreting and performing route plans and using scanning equipment. Require attention to detail and accuracy. Nature of Impact: Our drivers are the face of Iron Mountain to the customer and are key to delivering distinguished service to our shred customers. Our drivers must have the ability to deliver ongoing distinguished service to our customers and engage with co-workers in a professional and friendly manner. Job / Physical Requirements/Qualifications: This position calls for a significant amount of strength and stamina. A. Physical Requirements: a. Climb/Step up into a truck cab b. Grip, lift, push, pull, and carry wheeled, plastic bins over, up and down inclines, stairs, changes in walking surfaces and elevations c. Lift at least 70 lbs. d. Walk, stand and sit for extended periods of time e. Push, Pull bins from 25-350 lbs., with an average weight of 170 lbs. f. Must be at least 21 years old with a valid CLASS B CDL driver’s license, have a good driving record g. Be able to pass a pre-employment substance abuse screening, a background check and a DOT physical h. Demonstrate safe and efficient driving skill B. Travel Requirements: % Total travel: 90%(Local) % Local travel (Depending on District): 90% % Overnight travel: 0% C. Licenses & Certifications Required: Class A: Any combination of vehicles which has a gross combination weight rating or gross combination weight of 11,794 kilograms or more (26,001 pounds or more) whichever is greater, inclusive of a towed unit(s) with a gross vehicle weight rating or gross vehicle weight of more than 4,536 kilograms (10,000 pounds) whichever is greater. Or Class B: Any single vehicle which has a gross vehicle weight rating or gross vehicle weight of 11,794 or more kilograms (26,001 pounds or more), or any such vehicle towing a vehicle with a gross vehicle weight rating or gross vehicle weight that does not exceed 4,536 kilograms (10,000 pounds). D. Qualifications: Minimum Education : High School Minimum Experience : 1 year Preferred Education : High School Preferred Experience : 2 – 4 Years       Team A Bruce Riley
$40,000 - $60,000 yearly
Iron Mountain Pico Rivera, CA, USA
May 24, 2018
Full time
This role is responsible for enabling an efficient day-to-day Transportation operation by supporting the Transportation Supervisor and couriers through route staffing, courier training, information gathering, absentee coverage and communication. Essential Function : • Overseeing and scheduling the day to day activities of transportation employees. • Frequent communication with Management team regarding status and logistics of deliveries/pick ups to ensure quality service is provided to our customers. • Assist management team in the supervision of transportation personnel. • Ensure all deliveries/pick ups are done efficiently, specific customer requests or concerns are communicated to all transportation employees. • Ensure adherence to all security and operational procedures. • Other transportation activities as required by the needs of the company and the customer base. Qualifications • A High School Degree is required. • 1+ years experience in a transportation-related lead or dispatching role. • Driving experience, which includes customer processing, route delivery procedures and basic security and operational procedures. • Understanding of DOT requirements. • Ability to lift, move, push and pull equipment, cases, metal containers, or boxes in excess of 40-70 lbs. • A valid driver’s license with a clean driving record. The ideal applicant will have current exp. in transportation-related lead or dispatching role. At this time we are considering only local candidates who are able to work without employer sponsorship. No agencies or phone calls, please. Only those candidates whose experience best meets our requirements will be contacted. Compliance Obligations: It is the responsibility of every Iron Mountain employee: to comply with all applicable laws, rules, regulations, and company policies to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct to complete required training within the allotted time frame         Team A Bruce Riley
$25,000 - $50,000 yearly
Iron Mountain Pico Rivera, CA, USA
May 24, 2018
Full time
Destruction Technicians serve customers by accurately processing and destroying all materials delivered to the production facility. They sort material and operate forklifts and other machinery. These critical team members maintain the facility, empty trash, bale corrugated material and assist the production supervisor with other necessary duties. They perform each and every task with the utmost regard for safety and security. The DTs collaborate with team members to enable success for all. Primary Duties and Responsibilities: Empty collected material from containers; cut open bags, dump payloads, empty roll-arounds Sort material by grade; separate and discard rubbish Collaborate with team members Perform emergency equipment repairs Clean facility and containers Maintain strict security of material and trucks Ensure safe machine operations Perform all physical tasks without assistance Mentor others as opportunities arise Qualifications Required Skills and Education: It’s a 12-hour shift with about five hours spent on forklift or performing “Bobcat” operations. The DT spends about seven hours standing while operating machinery or moving/lifting boxes and pulling/tipping two- and four-wheeled bins weighing 25 to 525 pounds (average bin weight is 170 pounds). The DT works in an atmosphere that is not climate controlled. High school diploma or equivalent Current experience shredding or recycling operations/warehousing environment Ability to lift heavy bags, push rolling carts and pull two- and four-wheeled containers Bobcat experience is preferred Ability to follow directions Ability to safely operate machinery Ability to work well in a team environment Compliance Obligation: It is the responsibility of every Iron Mountain employee: to comply with all applicable laws, rules, regulations, and company policies to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct to complete required training within the allotted time frame       Team A Bruce Riley
$12 - $14 hourly
Iron Mountain Livermore, CA, USA
May 24, 2018
Full time
Responsibilities The Record Center Specialist serves customers by maintaining and processing physical assets stored in our warehouse. These vital team members process incoming and outgoing orders while also loading/moving boxed items and wheeled bins. The RCS handles destructions, internal moves, permanent withdrawals and special projects. They collaborate with team members to enable success for all. Process incoming orders; scan carton barcodes and locations on Safekeeper system Investigate and resolve any order discrepancy for incoming or outgoing orders; manifest all orders, bundle and prepare for shipment Accurately prepare all necessary paperwork Communicate any difficult order issues to manager Inspect and maintain all equipment, including Telxon scanner, wedge, Safekeeper terminal and ladders Collaborate with team members Observe safety procedures and report any safety issues Perform all physical requirements without assistance Travel between facilities when necessary Mentor others as opportunities arise Work on your feet all day Lift, load and move boxes (average weight: 40 pounds) Climb stairs, lift up to 70 pounds and be able to use tools to maneuver materials Qualifications High school diploma or equivalent At least one to two years’ experience in a warehouse/physical atmosphere and/or service industry and/or team-focused environment Basic computer skills required Strong attention to detail Commitment to adhere to and enforce all security procedures Work well in a team environment       Team A Bruce Riley
$40,000 - $95,000 yearly
Iron Mountain Pico Rivera, CA, USA
May 24, 2018
Full time
The Record Center Specialist serves customers by maintaining and processing physical assets stored in our warehouse. These vital team members process incoming and outgoing orders while also loading/moving boxed items and wheeled bins. The RCS handles destructions, internal moves, permanent withdrawals and special projects. They collaborate with team members to enable success for all. Process incoming orders; scan carton barcodes and locations on Safekeeper system Investigate and resolve any order discrepancy for incoming or outgoing orders; manifest all orders, bundle and prepare for shipment Accurately prepare all necessary paperwork Communicate any difficult order issues to manager Inspect and maintain all equipment, including Telxon scanner, wedge, Safekeeper terminal and ladders Collaborate with team members Observe safety procedures and report any safety issues Perform all physical requirements without assistance Travel between facilities when necessary Mentor others as opportunities arise Work on your feet all day Lift, load and move boxes (average weight: 40 pounds) Climb stairs, lift up to 70 pounds and be able to use tools to maneuver materials Qualifications High school diploma or equivalent At least one to two years’ experience in a warehouse/physical atmosphere and/or service industry and/or team-focused environment Basic computer skills required Strong attention to detail Commitment to adhere to and enforce all security procedures Work well in a team environment Compliance Obligations: It is the responsibility of every Iron Mountain employee: to comply with all applicable laws, rules, regulations, and company policies to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct to complete required training within the allotted time frame Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.       Team A Bruce Riley
$40,000 - $100,000 yearly
Iron Mountain Union City, CA, USA
May 24, 2018
Full time
This role is responsible for enabling an efficient day-to-day Transportation operation by supporting the Transportation Supervisor and couriers through route staffing, courier training, information gathering, absentee coverage and communication. Essential Function : • Overseeing and scheduling the day to day activities of transportation employees. • Frequent communication with Management team regarding status and logistics of deliveries/pick ups to ensure quality service is provided to our customers. • Assist management team in the supervision of transportation personnel. • Ensure all deliveries/pick ups are done efficiently, specific customer requests or concerns are communicated to all transportation employees. • Ensure adherence to all security and operational procedures. • Other transportation activities as required by the needs of the company and the customer base. Job Requirements • A High School Degree is required. • 1+ years experience in a transportation-related lead or dispatching role. • Driving experience, which includes customer processing, route delivery procedures and basic security and operational procedures. • Understanding of DOT requirements. • Ability to lift, move, push and pull equipment, cases, metal containers, or boxes in excess of 40-70 lbs. • A valid driver’s license with a clean driving record. The ideal applicant will have current exp. in transportation-related lead or dispatching role. At this time we are considering only local candidates who are able to work without employer sponsorship. No agencies or phone calls, please. Only those candidates whose experience best meets our requirements will be contacted. Compliance Obligations: It is the responsibility of every Iron Mountain employee: to comply with all applicable laws, rules, regulations, and company policies to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct to complete required training within the allotted time frame         Team A Bruce Riley
$54,000 - $130,000 yearly
Iron Mountain Livermore, CA, USA
May 24, 2018
Full time
Under direct supervision, oversees a small project or phases of a large project. Responsible for coordinating activities of a project team, identifying appropriate resources needed and developing schedules to ensure timely completion of projects. Must be familiar with the system scope and project objectives, as well as the role and function of each team member to effectively coordinate the activities of the team. Communicates with more senior project managers regarding status of projects and assignments. Evaluation and development of project plans Coordination with multiple internal and external groups Developing program plans with supervision Disseminates information on any problems or potential delays and mitigation plans Ensures projects are completed according to plan Communicates project progress to appropriate audience Manages all phases of assigned programs from inception through completion Manage aspects of customer interface, including requirements of cost, schedule and technical performance Manages projects with subsystem and/or system responsibility Manages project deliverables and progress through continuous communication with project members Remains aware of any potential problems and works to mitigate any risks Serves as focal point for project status or other project information Qualifications Bachelor’s Degree or equivalent and at least 2-5 years project management experience Some process background, 1+ year of experience with at least 1 major methodology and related artifacts Solid communication skills Ability to present Proficient with oral and written communication Responsive to customer needs Effective communicator Successful adapting to change Attention to detail (both oral and written) Demonstrates professionalism Effective time & prioritization management Ability to demonstrate creative thinking Ability to develop relationships Ability to work well with the team Ability to influence Industry and/or company knowledge Must exhibit a positive approach and the ability to work efficiently as either an individual contributor or team lead Process background Strong willingness to learn new technologies, dive into challenges and take direction Understand technical components of the job Active participation in the development, support and maintenance of all aspects of security practices within your area of responsibility Ensure process and procedures are in place to enhance security and controls Collaboration and Communications with other areas to stay informed of changes and developments that may require Information Security intervention as well as keeping other departments informed of security initiatives that may affect other business units         Team A Bruce Riley
$10 - $20 hourly
Iron Mountain Vernon, CA, USA
May 24, 2018
Full time
The Record Center Specialist serves customers by maintaining and processing physical assets stored in our warehouse. These vital team members process incoming and outgoing orders while also loading/moving boxed items and wheeled bins. The RCS handles destructions, internal moves, permanent withdrawals and special projects. They collaborate with team members to enable success for all. Process incoming orders; scan carton barcodes and locations on Safekeeper system Investigate and resolve any order discrepancy for incoming or outgoing orders; manifest all orders, bundle and prepare for shipment Accurately prepare all necessary paperwork Communicate any difficult order issues to manager Inspect and maintain all equipment, including Telxon scanner, wedge, Safekeeper terminal and ladders Collaborate with team members Observe safety procedures and report any safety issues Perform all physical requirements without assistance Travel between facilities when necessary Mentor others as opportunities arise Work on your feet all day Lift, load and move boxes (average weight: 40 pounds) Climb stairs, lift up to 70 pounds and be able to use tools to maneuver materials Qualifications High school diploma or equivalent At least one to two years’ experience in a warehouse/physical atmosphere and/or service industry and/or team-focused environment Basic computer skills required Strong attention to detail Commitment to adhere to and enforce all security procedures Work well in a team environment       Team A Bruce Riley
Iron Mountain Newark, CA, USA
May 24, 2018
Full time
Responsibilities Supervise and lead secure shred destruction staff to create and sustain a culture focused on operational excellence, as well as maintaining a safe and secure work environment. Job activities include, but are not limited to adhering to the standards of the 5S Workplace Program to promote consistency with tasks, workplace layouts and workflow; proficient use of the tools within the management operating system (MOS) and operational excellence program (OER) to increase workplace optimization; compliance with all safety and security policies as well as the staffing leverage model to ensure safety of employees, proper handling of equipment and protection of customer information; the ability to lead, train and develop staff demonstrating behaviors consistent with our core values. Destruction Operations – Provide ongoing, direct supervision to staff in plant activities related to safety, security, staffing, sorting and production. Have a general understanding of forecasting, planning, and assigning tasks in an effort to attain optimization goals, driving plant performance based on metrics. Interface with transportation and/or dispatch manager on a daily basis to address all concerns regarding service quality and customer satisfaction. Manage non-exempt staff to ensure plant compliance with respect to standard operating procedures, NAID certification and safety and security policies. Ability to react to and adjust labor and other variables, driving throughput to sustain or exceed financial goals. Demonstrate leadership and commitment by proactively engaging with plant nonexempt staff - including hands on, daily interaction with team on the production floor. Identify and recommend changes to Destruction/Plant Manager as needed. Perform or oversee repairs to equipment as needed to ensure operationally safe when in production. Load and unload vehicles as required and verify accuracy of deliveries and pickups. Maintain security of material, trucks and facility. Provide training (new hire and continuing education) for all staff as needed. Understanding of OSHA, PPE and NAID requirements to assist Destruction/Plant Manager with compliance. Ability to take the role as Plant Manager as needed and perform other duties as assigned. As needed, perform “hands on” work assisting staff with loading/unloading vehicles, operating equipment and other tasks when needed. Conduct daily site inspections consistent with internal and external audit requirements to ensure plant is compliant at all times. Human Resources – Assist Destruction/Plant Manager with hiring, developing and managing the performance of staff. Ability to train staff on relevant company policies, safety and security procedures and OSHA and NAID requirements. Work with Destruction/Plant manager to promptly handle and courteously respond to employee inquires and/or concerns. Ability to understand team dynamics and communicate effectively, providing timely and constructive feedback as needed. Prepare and deliver performance appraisals to staff in accordance with guidelines. Ability to identify, manage and proactively respond to employee relations issues, while partnering with Destruction/Plant Manager and HR as appropriate. Communicate company information, plant updates, initiatives and program roll-outs as needed. Qualifications General understanding of budgets and financial statements as well as background with manufacturing methods and process improvement programs. Experience with various IT applications / databases (Excel, Access, Word, etc.). Support and maintain employee centric programs, fostering a work environment conducive to positive employee relations (and consistent with our PERL program). This role will supervise all aspects of shred plant production and lead by consistently demonstrating the Core Values expected of an Iron Mountain employee. Consistent application of all standard operating procedures as well as ensure safety and security of all staff. The ability to identify barriers to success, analyze and develop solutions to variables that can negatively impact all aspects of plant operations, including employee relations. Ability to communicate effectively, both verbally and in writing with superiors, colleagues and individuals inside and outside of the company. Ability to work in a team environment as well as individually; exhibit a professional manner when dealing with others to maintain constructive working relationships. Manufacturing type environment at times requiring dust masks and/or ear plugs; ability to pick up heavy material (70lbs to 100lbs) and/or push as much as 200lbs; required to walk production floor, work with and direct employees with shred machinery and equipment; ability to operate PIT (and other equipment) as licensed. Work gloves required when handling and sorting materials for destruction. Safety glasses required. Steel toe shoes required. Temperatures on production floor can sometimes be equivalent to external temperatures. Local and overnight travel varies depending on district; can average 10-30% and is subject to change. Licenses & Certifications Required: PIT License (preferred). Education/Experience: College Degree or 2 - 4 years supervisory experience in an Operations / Production / Manufacturing environment. Compliance Obligations: It is the responsibility of every Iron Mountain employee: to comply with all applicable laws, rules, regulations, and company policies to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct to complete required training within the allotted time frame Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions. Requisition # 2017-16240       Team A Bruce Riley
$55,000 - $70,000 yearly
Iron Mountain Union City, CA, USA
May 24, 2018
Full time
Responsibilities The Operations Supervisor oversees all daily operations of the center in the most cost-effective and customer-satisfying manner. This leader will coach a high-performance team and adhere to federal, state and Iron Mountain regulations. Supervises and assigns specific responsibilities to all operations personnel Motivates, mentors and empowers team to meet and exceed standards or set goals Monitors employee attendance, productivity and other performance markers Effectively uses metrics to aid accountability and measure performance Possesses excellent communication skills Ensures that the branch provides the finest internal and external customer service Builds internal and external relationships; fosters collaboration Provides relief coverage for operational duties when employees utilize time off or are absent Prepares accurate reports Is open to weekend work, if required Ensures compliance of all federal, state and company regulations Qualifications High school diploma or equivalent; college degree preferred Valid state driver’s license with clean driving record; able to pass pre-employment drug testing and a background investigation as conditions of employment Ability to lift 40 to 50 pounds Minimum of two years’ supervisory experience in a warehouse, distribution, operations or other service-related environment Computer proficiency (Word, Excel, Outlook) Ability to complete paperwork in English accurately and completely Strong attention to detail Strong customer service skills; values customers and communicates with them in a professional manner Compliance Obligations: It is the responsibility of every Iron Mountain employee: to comply with all applicable laws, rules, regulations, and company policies to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct to complete required training within the allotted time frame Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions. Requisition # 2018-17542       Team A Bruce Riley
$55,000 - $70,000 yearly
Iron Mountain Pico Rivera, CA, USA
May 24, 2018
Full time
Job Description Supervise day-to-day transportation operations and courier workforce. Manage all aspects of transportation discipline to include safety and security compliances, route structures and development, personnel scheduling, work load assignments, cost control and metric driven performance. Human Resources/Workforce Leadership - Provide daily oversight of transportation operations to ensure high levels of service, production and quality metrics are achieved. Plan staffing levels to ensure adequate coverage. Execute daily reporting mechanisms that provide critical data points to business trends and overall operational performance. Responsible for training, recruiting, counseling, coaching, disciplinary action and writing reviews. Process and approve payroll, time off requests and exceptions. Communicate effectively with front line regarding change procedures, initiatives and program roll outs. Responsible for a thorough courier check in / check out process. Operational Excellence, Standards & Compliance – Tracks progress of routes daily (InControl, 20/20, email communicators). Administers the Checkride Program. Ensures routing technology is used and routes are executed as designed. Manages scanning platform to include proper usage, route id configurations, exception code usage and proper care of equipment. Accountable for variances to plan for all route performance. Transportation Administration / Maintenance - Manage DVIR / BDIR process. Work closely with outsourced vendors to maintain fleet in prescribed manner. Establish and manage proper workflow to ensure daily, weekly and monthly DOT / IFTA reporting and requirements are met. Develops Coordinator and Courier workgroups in the area of policy and procedure as it relates to Transportation Administration and Maintenance. Safety and Security Administration: Ensure safety & security procedures are adhered to. Job Requirements Supervisor is the first line management position responsible for the direct leadership of our courier and coordinator groups. The Transportation Supervisor provides front line level leadership over all Transportation Operations processes and ensures day-to-day operations are executed with excellence. The Transportation Supervisor typically solves problems as it relates to the day-to-day operational workflow. Transportation supervisor must be knowledgeable of the local area, the local customer base and the local operation in order to make quick, efficient decisions that impact TCS. Total travel 10%; local travel 10%. Education/Education; High school required, 4 year college degree preferred, 2 - 4 years.       Team A Bruce Riley