Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our 280,000 team members deliver experiences that enrich and nourish the lives of millions of people in 19 countries around the world every day.
Innovations shaped by insight. That’s what our dedicated, highly motivated team of Service Stars deliver every day. It’s how we create experiences that matter.
We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.
Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.
Another key part of what makes us different is something we call service excellence.
To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.
We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.
We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.
The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.
We support our employees with benefits, resources, as well as training and development opportunities.
Our people are important to us. They’re out there every day, creating unforgettable experiences and providing service to our customers, clients and communities across the globe. To show them how much we appreciate their efforts, we do everything we can to make sure our employees feel included, supported and encouraged no matter what position they’re in.
We offer a wide array of comprehensive benefit programs and services designed to promote a culture of health and well-being. We provide tools and resources to help employees take care of their health, family, finances and future, as well as development and training opportunities. What’s more, throughout our operations we strive to achieve a safe, diverse and inclusive workforce that our employees can be proud of.
Our employee efforts have even been recognized by many notable organizations, including:
Whether it’s through our comprehensive and holistic benefits programs or our diversity and inclusion efforts, we seize any opportunity to support our employees and make them feel like they are part of something greater.