Los Gatos, CA, USA
SENIOR TECHNICAL WRITER, PARTNER PRODUCTS (LOS GATOS):
We works closely with Consumer Electronics Manufacturers and Telecom Operators around the world to integrate and launch entertainment experiences, ensuring that consumers have a great experience in signing up for our services and instantly watching movies and shows.
To help facilitate the relationship and workflows with these partners, we must scale business programs to articulate technical and program requirements. You will actively manage how we communicate to our partners throughout the program lifecycle.
You are a senior technical writer with 6+ years of experience in technical writing and demonstrated experience synthesizing business requirements and writing the developer documentation for shipped products .(external-facing).
You have great communication skills. You can effectively articulate, evangelize, and defend your ideas in front of a variety of audiences from different backgrounds.
You have a passion for technology and for helping others understand how complex systems work, and can translate the necessary technical jargon into simplified documents
You are comfortable reading and writing code that validates what you’re documenting
You are able to push teams to get the information you need and help shape the APIs as you develop an understanding of the business needs
You have an eye for informational architecture and can evaluate organization structure to help improve content management
We expect a lot. Our culture is unique and we live by our values, so it’s worth learning more about our company.
We are a tight and driven team with big goals, so we seek individuals who are truly passionate about their work.
Foster City, CA, USA
Experience as a SharePoint business analyst in obtaining VOC/user requirements and working with stakeholders at all levels to build out SharePoint content
Experience as a SharePoint developer – good understanding of web parts and up to date on SharePoint capabilities. (document sets, metadata, advanced views, etc)
Be the point of contact for all issues (user access, etc)
Develop standards for a SharePoint site and maintaining the site to those standards.
All above is required, need some of the below qualifications
Develop reports or dashboards for director+ level audience
Strong smart sheet or excel experience (pivot tables, power query, conditional formatting, charts, nested formulas)
Programming experience C#, VB, .NET, python or equivalent
Experience with Trackwise, LIMS, ELN, Empower, etc
Experience in the biotech/pharma industry in Quality, Analytical or Manufacturing
San Diego, CA, USA
Supply Chain Management Responsible For:
Picking soft goods for surgical cases, inventory and delivery of soft goods, analyzing par levels.
Working with Strategic Sourcing to acquire new products within contract. Organization and space planning for product.
Tracks movement of material/supplies.
Counts, sorts and records numbers, codes or other information for inventory.
Stocks shelves, departments, etc
Additional Qualifications May Include:
Ability to identify flaws and defects and work with detail (i.e., check numbers, compare lists).
Demonstrated customer-focused service skills.
Effective communication skills, both oral and written
Demonstrated ability to perform basic math computation
Able to maintain a mature problem solving attitude while dealing with interpersonal conflict, hazardous conditions, hostility or time demands.
Able to lift 50-65 pounds routinely and carry distances of 100 ft or less
Able to push a cart weighing up to 350 lbs.
Must be able to life/stoop/bend repeatedly during an 8 hour shift
Record of good attendance
Able to be flexible with various shifts/schedules
Demonstrated PC Proficiency including data entry, email, spreadsheets and word documents
Effective time management skills
Ability to negotiate with multiple levels of staff
Minimum required experience:
1 years experience equivalent Supply Chain experience
1 years customer service
Sunnyvale, CA, USA
Responsible for content analysis, validation, cleansing, collection and reporting. Analyze and validate data content and assemble new content from various sources, including databases, files/spreadsheets, and websites. Respond to data inquiries from various groups within an organization. Create and publish regularly scheduled and/or ad hoc reports as needed.
Background and related coursework in Geography or GIS
Database experience and knowledge of scripting experience
Experience working with large public/commercial datasets
Internet research skills and experience
Experience with Unix/Linux and Mac operating systems
Imagery post processing
Foreign language fluency/local knowledge of a specific region or country
Good report writing and communication skills
Palo Alto, CA, USA
The Service Desk Agent I is responsible for providing first contact remote support tothe hospitals end users via phone, webchat, and email, assisting with the configuration, repair, and maintenance for a variety of end user devices and applications. Service Desk Agent I attempts to resolve incidents during the initial contact in a professional and efficient manner. Additionally, the Service Desk Agent I coordinates onsite repair or OEM parts/maintenance or escalated support to Level 2 support teams as required.
The job duties listed are typical examples of work performed by positions in this job classification, and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.
Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient’s rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.
Respond to calls, webchats, and emails from end users.
Perform initial diagnosis and support of incidents and service requests.
Consistently resolve incidents and service requests on first contact for common IT issues, using knowledge databases and technical service bulletins as required.
Determine whether onsite support is required and coordinate with field support teams and OEM manufacturers to ensure timely response.
Coordinate support from Level 2 support teams to resolve incidents as required.
Track status of incident and service request tickets using SHC’s IT service management tool.
Create, update, and maintain knowledge articles in the knowledge management system.
Education: High school diploma
Experience: Two (2) years of progressively responsible and directly related work experience.
Required Certification: CompTIA A+, Microsoft Technology Associate.
Preferred Certification: Microsoft Certified Solutions Associate.
Knowledge, Skills and Abilities:
These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.
Strong experience troubleshooting, repairing, and supporting the following:
Windows 7, Windows 8, Windows 10, and Mac operating systems, as well as common end user computing applications (e.g., MS Office, Outlook, VPN);
HP, Dell, Tangent, and Apple desktop/laptop hardware systems; OEM certification or at least 3 years of documented service required on at least 2 of these hardware systems;
Apple (iPad) and other common tablet computing devices;
Printers, monitors, external hard-drives, network interface cards, etc.;
Experience tracking and updating tickets in ServiceNow preferred.
Excellent customer service orientation and verbal communication skills
Ability to work in the field with accuracy and minimal direction
Physical Requirements and Working Conditions:
The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.
San Diego, CA, USA
The purpose of this Administrative Assistant role will be to support and assist the Apex Branch office. The individual will take on a variety of different tasks, outlined but not limited to the below.
Greets contractors/clients/vendors at front desk
Provides general administrative assistance to the Branch office including filing, data entry, preparation of reports and tracking documents
Prepares management reports as requested
Maintains files and records according to legal and corporate requirements
Provides assistance as backup as needed or volume dictates, as well as other duties assigned
Office organization and ordering supplies
Organizes team building events
A successful applicant must:
High School Degree and Above
Prior Administrative experience
The ability to work with limited supervision and in often-stressful situations is critical.
Superior oral communication and interpersonal skills required.
Detail oriented individual with excellent work/time organizational skills, as well as analytical and problem solving skills, essential.
Basic Microsoft Access, Excel, Word, and Internet navigational experience is helpful.
A team player with initiative and self-motivation;
Must be able to follow written and verbal instructions as well as interpret written policies;
Must be flexible to accept frequent change in priorities and possess the ability to coordinate tasks under critical time demands.
Competitive Hourly Wage
Health, Dental and Vision Insurance
Long and Short-Term Disability
Vacation and Holiday Pay
401k Retirement Plan
Training and Advancement opportunities
Partial Gym Membership Paid
Team Building Events
Our environment is fast-paced and this creates such a strong culture that 87% of our employees surveyed say they are committed to make Apex a long-term career. Opportunities for advancement are performance based, so working hard can move you up the corporate ladder quickly at one of the Nation’s top Staffing firms. Join our winning team!