Hertz

$16 yearly
Hertz Sacramento International Airport (SMF), Airport Boulevard, Sacramento, CA, USA
Apr 12, 2019
Full time
General Responsibilities Do you like to have different types of assignments and variety in your work? Do you like to be appreciated for your ability to provide helpful, quality service and getting things done the "right way?" You are concerned with accuracy and like to have the necessary training to become an expert. Even in difficult situations, you have great tact and charm. Is this you? Then we need you as our Flexible Service Representative. Job Description: As a Flexible Service Representative, you will be responsible for a wide variety of assignments, including: Qualifying and processing customer rentals with accuracy and detail  . Persuasively selling optional services. Processing customer rental returns. Conducting vehicle service and maintenance. Mandatory Requirements Job Qualifications: High School Diploma, GED, or Equivalent Previous customer service experience and sales skills. Ability to work in a fast paced environment with a variety of tasks. Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills. Detail oriented. Computer literate. Proficiency in English. Valid and active driver's license. Must have a valid driver's license, be 20 years of age, with an acceptable driving record Must have the ability to work flexible schedules, including holidays, weekends, and overtime as required Physical Requirements: Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, waking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine is required. EEO Statement Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.       Craig Hannon
Hertz Sacramento, CA, USA
Apr 09, 2019
Full time
General Responsibilities Resolve incoming phone inquiries from customers (our customers are Hertz employees). Requires direct vendor contact both verbally and written. Complete Daily Reports of Business (consists of reports, cash, basic accounting, research, etc) Make phone calls, send emails/faxes to Corporate and Licensee locations requesting documentation to resolve problems. Process Log On ID Requests Order supplies, uniforms, fuel, etc. Process purchase orders then follow up with the receipt of goods. Arrange pick up of impounded or stranded vehicles. Calculate time cards, wage payouts, track attendance, key in data. Processing payroll input for a weekly, non-exempt payrollUsing the web based Time & Attendance system to quality check hours and dataMaintains attendance records and time-off balancesAssists Operations management with Time and Attendance exceptions and new employee set-up in the system Tracks and remits union duesRuns reports as neededAdministers pay rules within the context of the employee handbook and collective bargaining agreements Serve as back-up to other clerk functions in his/her absence. Provides administrative support as needed for a busy Finance team Assist with special administrative projects when needed Other duties as assigned by supervisor and/or manager Mandatory Requirements Excellent verbal and written communication skills PC experience Ability to handle multiple tasks and have good organizational skills Ability to work overtime as required Typing 30 wpm 10 key by touch (6,000 ksph) Strong PC proficiency including MS Excel Criminal Background Check required due to access of Personable Identifiable Data (PID) Preferred Requirements: Experience in dealing directly with customers (i.e. inquiries, disputes, adjustments, etc) Working knowledge of ASAP, Carrent, GAR Knowledge of accounting and receivables EEO Statement Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.       Craig Hannon
Hertz Los Angeles International Airport (LAX), World Way, Los Angeles, CA, USA
Apr 04, 2019
Full time
General Responsibilities West Region Safety Manager Position will be located at the Hertz LAX location Position Summary:  Primarily responsible for providing effective safety management services for all Region and Field employees by utilizing excellent workplace safety problem solving and relationship skills. Proactively applies an in-depth knowledge of safety regulations/standards as well as Hertz policies and procedures, and knowledge of company products and services. Advises and assists Region Staff, and Field employees on safety and health matters. General Purpose:  Safety management, safety training. Role Qualifications: Partners with region staff to provide location employees direction and service as outlined in policies and procedures. Addresses safety issues and ensures long term strategic support of region’s business objectives. Develops systems and controls to ensure compliance with legal and Hertz standards. Position Responsibilities: Supports the Region staff to evaluate their safety program, develop corrective action plans, and carry out/follow-up action plans. Evaluates status of progress toward meeting safety program objectives and initiates appropriate actions. Assists the region at all levels with management, preparation and delivery of formal safety training to Hertz employees and customers at customer locations Hertz locations. Motivate and develop Field Management to sustain Hertz’ behavior based safety program across scope of operation. Supports Senior Management’s commitment to corporate social responsibility and expected performance of program. Manages and communicates Regulatory Agency inspections or site visits to Senior Management. Interprets legal requirements of safety and health aspects of applicable guidelines and regulations, and initiates actions for correction of deficiencies. Conducts/Coordinates annual Location Safety Evaluations, prepares detailed reports, assists location management with action plan development and conducts follow-up until complete. Evaluates and conducts serious employee accident investigations, and corrective actions. Prepares Region Accident Trend Analysis, assists in accident trends analysis with Region, recommends prevention strategies and communicates to locations. Acts as Region Workers’ Compensation Coordinator (Return-to-Work Coordinator). Monitors Workers’ Compensation claim progress/cost, advises locations, analyzes trends and prepares reports. Promotes employee’s safe return to work utilizing Alternate and Transitional duties. Liaison as necessary with other internal departments or external organizations/relevant authorities, and assistance and cooperation concerning audits and remedial actions. Assists in the safety requirements at location startups. Promotes/Monitors/Administrates Division Safety Incentive Program by tracking Observation/Intervention, Accidents and Training requirement compliance. Checks and processes reward requests. Develops personal skills and capability through on-going training, as provided by the company or elsewhere such as meetings, conferences, seminars as determined by Division Safety. Other projects as designated by Division Safety Director. Reporting To This Position:  None but subject to dotted line reports Physical Demands and Work Environment:  The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands:  While performing duties of this job, employee is required to stand, walk, sit, climb, bend, stoop, stretch or similar movements, use hands to finger, handle or feel objects, tools or controls, reach with hands and arms, talk and hear. The work requires some degree of agility and dexterity when inspecting equipment. Employee must occasionally lift and or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work Environment:  The work may involve temperature extremes. The noise level in the work environment is usually low to moderate. *LI-MM1 Mandatory Requirements Essential Skills and Experience Needed: Bachelor’s degree in Safety, Business Administration, Science, Engineering, Psychology or related field. Five years of progressive Safety Program experience in multi-location company supporting over 500 employees. Comprehensive knowledge of programs/regulations such as: Lockout/Tag out Programs, Personal Protective Equipment Programs, HazCom, HazMat, Defensive Driving, Musculoskeletal Management Programs, Working Alone, Workplace Violence and Federal Commercial Motor Carrier Safety Regulations. Leadership: demonstrated ability to lead people and get results through others. Planning: ability to think ahead and plan over a one to two year time span. Management: ability to plan, organize, schedule and establish multiple priorities of work. Problem analysis and problem resolution at both a strategic and functional level. Technical skills in the knowledge of the body of safety/environmental law and regulations. Judgment and decision making skills commensurate with experience. Strong employee orientation. Excellent interpersonal and communication skills. A strong team player, experience with high performance teams. Commitment to company values. Computer competency: Must be adept in use of Internet browsers and email clients, MS Office 2003 or later, particularly Excel, Word, PowerPoint, Visio and ideally Access, Ability to travel 50%. Clean Driving Record EEO Statement Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.       Craig Hannon
Hertz Burlingame, CA, USA
Apr 03, 2019
Full time
General Responsibilities $1000 Sign-on Bonus Hertz Local Edition is seeking professionals to drive our vehicles to various locations while providing our best in class customer service. As a Transporter you will pick up and drop off customers and deliver vehicles from the Hertz Local addition office to various locations. The general responsibilities will include but are not limited to; Transports vehicles from Hertz Local Edition offices to various locations. Will pick-up and drop-off customers as required. Must interface with vendors such as body shops, dealerships, and insurance agents. Maintain courteous and professional behavior & appearance. Follow all company safety policies and procedures and protect company assets. Ability to work with minimal supervision while maintaining high energy. Mandatory Requirements Educational Background: High School Diploma, GED or Equivalent Experience. Skills: Valid driver's license Must be at least 20 years of age Flexibility in scheduling which may include night's weekends and holidays Professional Experience: Previous experience in a related field. Previous customer service experience. Satisfactory driving record. EEO Statement Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.       Craig Hannon
Hertz San Francisco, CA, USA
Mar 27, 2019
Full time
General Responsibilities Hertz Car Sales is one of the fastest growing dealer groups in the country. Our rapid growth is fueled by large volume selling of the Hertz fleet creating an amazing opportunity for the right individual. Join our team as a Remarketing Representative! You will be a valued contributor to the process and will be provided the chance to help shape the future of the Car Sales division. This position offers a very attractive compensation plan and a company car! Major Responsibilities: Direct-to-Dealer Sales Negotiating to obtain the best sales price Managing existing customer accounts Conduct outbound calls, follow-up sales meetings and new business opportunities Finalizing sales transactions and related administrative work Meet metrics and be self-driven to exceed those metrics Compensation and Benefits: In addition to competitive pay, we offer: Pay plus commission and an aggressive bonus structure Health insurance Dental insurance Vision, Life, Disability insurance 401(k) plan with company match Paid vacation Employee Vehicle Purchase Program Professional work environment, with job training and advancement opportunities If you believe in doing business with integrity, transparency, professionalism and teamwork- we invite you to apply today. Apply today or tell a friend about this opportunity. Mandatory Requirements Educational Background: 4 year college degree preferred Professional Experience: 2-3 years sales experience, remarketing experience preferred. Sales professionals who are looking for a commission or incentive based sales position Knowledge: Thorough understanding of fleet cost dynamics Ability to identify immediate concerns providing quick, effective responses Ability and eagerness to be intimately involved with the business and contribute to business success Experience and ability to work efficiently in a global business culture and in an international matrix organization Ability to work as a member of a team Skills: Strong problem solving skills Strong communication and presentation skills Effectively interact with all levels of the organization Computer literate Strong sales and remarketing skills Self-motivated, goal oriented. Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. EEO/AA: Females/Minorities/Disabled/Vets EEO Statement Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.       Craig Hannon
Hertz Monterey, CA, USA
Mar 25, 2019
Full time
General Responsibilities As a Functional Manager you will work on the day-to-day aspects of the rental car business while using superior management, leadership and customer service skills. You will work with a wide range of employees, customers, vendors, and third party contractors to achieve the overall results and goals for your area of operations. You are responsible for managing a unionized and/or non-unionized workforce, delivering quality customer service, increasing sales and revenue, scheduling adequate staff coverage, handling escalated customer issues and requests, recruiting new employees and providing them with training. You will be an expert in all of Hertz products and services and will coach employees how to improve their ability to sell and meet customer needs. Additionally, depending on your assigned area you will be responsible for the rental fleet at your location including staying aware of hourly reservations, return counts, vehicle make and model availability, preventative maintenance schedules, etc. to achieve the greatest revenue and profitability To be a great FM, you need: Commitment to developing and learning a wide variety of skills so that you can advance to higher levels at Hertz A desire to grow with Hertz including a willingness to live and work in a number of different cities throughout the United States A deep desire to work with and lead others as a team to build a business that is both fast paced and continually improving An ability to manage all aspects of the rental car business from Customer Service, Sales, Fleet Management, Maintenance, Vehicle Service, Vehicle Replenishment and Financial Analysis An ability to remain level headed and calm with both customers and employees as you assist them through challenging situations An ability to be a Hertz Brand Ambassador at all times as you seek to create a positive environment and solutions that generate continued customer and employee loyalty Mandatory Requirements Minimum Qualifications: Bachelor’s degree level is preferred (Associate level is accepted), but someone who is able to demonstrate the requisite behaviors and with the right level of experience (below) will also be considered. Professional Experience: Proven track record of being an effective leader and coach to others. An operational background in carrental industry a distinct advantage but not essential. Attitude and the right behaviors are more important, as is the requisite level of capability to manage in a tough, fast moving operation. Previous experience of working in a unionizedenvironment would also be an advantage. Skills: Strong management, communications, interpersonal relationship, customer service, problem solving, fleet management, and sales skills Strong planning and logistical skills Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. EEO/AA: Females/Minorities/Disabled/Vets EEO Statement Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.       Craig Hannon
Hertz San Jose, CA, USA
Mar 25, 2019
Full time
General Responsibilities Job Responsibilities Barganning Unit Clerk P-Card Management: Match charges with invoices/receipts, reconcile reports and scan validated back-up documents to P-Card Admin via Concur. Oracle Purchasing: Assign POs for maintenance and body damage operations. Receive, process, file and research invoices to ensure vendors are paid according to their contractual agreements. Vehicle Damage Appraisal – Reconcile outstanding invoices to estimates, heavy follow ups with body shops to minimize idle time. Work diligently to ensure location’s Accounts Payable, Accounts Receivable and Billings are in compliance with policies and procedures. Serve as a Liaison between Hertz and local authorities for Stolen, Recovered and Repossessed vehicles. Vehicle Admin Web: Minimize down time on vehicles at the tow yards and body shops through diligent research and effective communication with the operations and local authorities. Disadvantaged Business Enterprises reporting: Solicit interest, follow up and collate required reports. Mandatory Requirements Vendor management Proficiency in Microsoft Office Suites and ability to learn new applications Organized, quick learner, self-motivated and ability to multi-task Strong interpersonal and communication skills Time management and ability to prioritize and meet deadlines Flexible scheduling including over time as needed Ability to gather, organize and analyze data High School Diploma/GED Preferred Requirements Must be computer literate Previous administrative experience EEO Statement Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.       Craig Hannon
Hertz Los Angeles International Airport (LAX), World Way, Los Angeles, CA, USA
Mar 20, 2019
Full time
General Responsibilities If you're looking for the benefits of joining an industry leader, with a high-charged, energy-filled environment, then you have found what you're looking for in the Maintenance Manager position at our Los Angeles LAX. CA location. Bring your energy, drive, and motivation to Hertz, and set your goals on cruise control! The Hertz Corporation, a world leader in the car rental industry, currently seeks energetic team players to join our team. Mandatory Requirements As a Maintenance Manager, you will be responsible for supervising maintenance personnel, contributing to a safety program and coordinating/scheduling work orders with parts and service vendors. Preferred Requirements Candidates must possess a valid driver's license, a good driving record and automotive experience that includes fleet operations, body damage appraising and warranty repairs. ASE certification, college degree, prior experience in a supervisory role, dealership experience is preferred.       Craig Hannon
$17.00 hourly
Hertz San Francisco, CA, USA
Mar 19, 2019
Full time
General Responsibilities Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to meet production goals? If you are a team-oriented person who appreciates quality work and follows procedures then you have found the right position as a Vehicle Service Attendant. If you think you have what it takes then apply with us to be a Hertz Vehicle Service Attendant! Candidate must have a clean driving record and possess a valid US driver's license. This is an hourly paid position and pay is based on current scale. Nominal overtime required as needed. As a Hertz VSA... You'll be responsible for vehicle preparation to ensure vehicle is ready for customer pick-up. Drive and park vehicles on-lot as needed. Check for vehicle damage and ensure features of the vehicles are operational. Check vehicle status. (rentable/non-rentable) Ensure interior of vehicle is clean. (windows, door jams, trunk, vacuum, etc) Fill gasoline tank and check fill levels of all fluids Clean the exterior of vehicle. (debug and wash) Meet processing and standardization quotas. Perform related tasks as directed by managers. Able to work outdoors in all types of weather conditions. Mandatory Requirements Must have a valid driver's license and excellent driving record Ability to drive multiple types of vehicles Effective verbal communication skills with customers, co-workers and management Must be able to carry out additional duties and responsibilities as assigned by management due to operational needs. Must be able to work days, nights, weekends and holidays. Must be at least 20 years of age. Must be able to work outside year-round. Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following: sitting, standing, walking, bending and twisting, climbing, driving, pushing and pulling, hearing, writing, lifting, typing, seeing, reading and the ability to use a computer and telephone. Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. EEO/AA: Females/Minorities/Disabled/Vets EEO Statement Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.       Craig Hannon
$19.15 hourly
Hertz San Francisco, CA, USA
Mar 19, 2019
Full time
General Responsibilities The  Gold Choice Counter Sales Representative  is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This team member provides world class customer service to Hertz customers throughout the car rental process to understand the customer’s travel needs, promote Hertz’s products and services and resolve issues. The key responsibilitiesandaccountabilities are: Provide world class customer service to valued Gold Rewards customers by managing the rentals and returns process, in compliance with Hertz’s policies and procedures Personally welcome customers using with a pleasant greeting and answer questions in a friendly manner. Resolve customer issues and concerns tactfully, using effective customer service techniques Effectively communicate and offer ancillary products and services to enhance customer’s travel experience Achieve personal sales goals while supporting the goals of the team Answer questions and provide directions in a courteous and expeditious manner. Operate within the areas of rental counter, gold choice, and exit gate at the location Aid in vehicle selection and upgrade Accurately record the customer’s information to complete the rental record and maintain all paperwork associated with the rental Qualify and process customer rentals with accuracy and attention to detail Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines Keep work area organized and free of clutter. Mandatory Requirements Educational Background: High School Diploma or equivalent Professional Experience: 1- 2 years customer service and/or sales experience required. Basic Qualifications: Passion for customer service and attention to detail – Goes the extra mile Proven strong sales and closing skills and the ability to sell in a friendly, engaging manner A minimum of one year of sales or customer experience in a high volume or service oriented environment Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems Must be able to: Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply. Work in a fast pacedenvironment with a variety of tasks. Excellent organizational and time management skills Demonstrate professionalism and interpersonal skills Proven experience of working well within a team. 100% customer focus, with proven experience within a customer facing environment Work flexible shifts including weekends and holidays; and work overtime as required Work outdoors during all weather conditions Lift up to 25 pounds Stand or sit for long periods of time EEO Statement Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.       Craig Hannon
Hertz San Diego, CA, USA
Mar 19, 2019
Full time
General Responsibilities The airports are busy locations dealing with several hundred/thousand transactions in a day. Every Manager has a role to play in ensuring their contribution enables the whole operation to work efficiently to deliver the best customer service. Therefore managers must look not only at the functions where they have oversight, but the site as a whole to ensure that service focus is achieved at all times. Dollar/Thrifty has high expectations that all managers will be effective leader coaches. As a Customer Service Leader (CSL) you and your team will strive to create a positive customer experience from the time they enter the courtesy bus until they leave with their personal choice of vehicle from the exit gate. You will lead and coach your team to guide our customers through the rental process with minimal wait times while offering them a wide variety of Dollar/Thrifty products and services. Additionally, you will work to ensure that Dollar/Thrifty’s most loyal of customers have the highest standard quality and service. You will work closely with the Operations Leader to leverage the replenishment model and ensure proper utilization of the zones. The CSL will serve as the third level of escalation for customer issue and works to resolve outstanding issues and coach your team how to resolve issues at the lowest level possible while delivering the highest level of customer service. Mandatory Requirements To be a great CSL, you need: An ability to lead and manage all aspects of the replenishment model and ensure that clean and prepared cars are ready for rental An ability to understand the movement and flow of vehicles to the zones The ability to analyze and to understand the impact of hourly reservations on the replenishment model and the ability to make adjustments throughout the day A deep desire to be innovative by being able to spot trends and develop creative solutions that improve overall operations and drives both quality and revenue An ability to remain level headed and calm with both customers and employees as you assist them An ability to be a Dollar/Thrifty Brand Ambassador at all times as you seek to create a positive environment and solutions that generate continued customer and employee loyalty EEO Statement Dollar Thrifty is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Dollar Thrifty is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.       Craig Hannon
Hertz San Francisco, CA, USA
Mar 19, 2019
Full time
General Responsibilities Job Summary: Responsible for ensuring that the overall car rental flow in the lot is as efficient and seamless as possible, including monitoring the car lot supply, movement and cleanliness, receiving and inputing car ready tickets, and processing vehicles upgrades, exchanges, and Express rentals. RESPONSIBILITIES/ESSENTIAL FUNCTIONS: Monitor car lot supply, movement and cleanliness; maintain adequate model mixes to meet demand; secure vehicles through physical invenotry and ensure placement on lot is accurate to achieve efficiency in the car rental process Receive and enter car ready tickets and new car information into computer system to update inventory Process vehicle upgrades and/or exchanges Process Express rentals, as required Identify vehicles to be mass-moved, and communication/coordinate with Shuttlers to achieve task Assist with flow of vehicles off lot Distribute new cars keys for customers and employees Performed related responsibilities as required or assigned. Mandatory Requirements Required Education/Experience: High School Diploma/or equivalent 1 year of car rental experience preferred Valid driver's license as required by State Required Qualifications: Knowledge of car rental operation knowledge and skill in the operation of car rental software and hardware Ability to type and perform accurate data entry Good organizational skills with the ability to write clearly and concisely Ability to understand and follow oral and written directions Ability to process all paperwork according to policies and procedures Ability to manage stressful and unusual situations while maintaining good customer relation Ability to speak and understand English Ability to operate radio, security and computer equipment SPECIAL JOB DIMENSIONS: Varied hours. ATTENDANCE: Ability to comply with the company's attendance policy. Preferred Requirements Dollar Thrifty Automotive Group is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. EEO/AA: Females/Minorities/Disabled/Vets EEO Statement Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.       Craig Hannon
Hertz San Francisco, CA, USA
Mar 15, 2019
Full time
General Responsibilities National Fleet Market Segment which services companies with fleet sizes of 750 vehicles Role Objectives: Developing and maintaining a Salesforce database of prospects and customers within an assigned geographic region in a fleet size segment of 750 vehicles Leveraging the Donlen and Hertz value proposition with the goal of signing new business from prospects and penetrating existing customer portfolios Reviewing and analyzing credit worthiness of prospects and customers as determined by Donlen policies and procedures Selling all Donlen approved financial and fleet management service programs Managing a robust sales funnel with focus on meeting and exceeding annual growth targets Providing consultative advice to customers and prospects (i.e. Annual and/or Quarterly Performance Reviews, Replacement Analysis, Best Value Analysis; Scorecards) Coordinating with marketing to optimize marketing campaigns, lead generation and sales support functions Role Competencies: Consultative selling skills. Comfortably present to C-Level Executives Experienced in working with Strategic Sourcing/ Procurement Department Adept at networking within higher-level professional circles Thinks like a marketer by building trust in anticipation of an RFP or RFI to get to the “next round” of negotiations. Must be highly accessible to customers Must be able to LISTEN, negotiate and close deals with a can-do attitude Professional appearance, excellent phone demeanor, with ability to set priorities. Manage conference calls on the “fly” Must possess effective verbal and written communication, organization, presentation, and administrative skills. Multi-lingual preference. Must have an energetic, friendly and outgoing personality. Must be able to multi-task with different departments within Donlen (Maintenance Management, SCS, Vendor Management, Risk Center, Legal etc.), collect and analyze data, define problems, establish facts and draw valid conclusions in a timely manner for customer feedback (verbal/ written). Ability to understand and interpret financial statements Strong computer skills with Microsoft Office Suite, especially Excel for equity analysis, fleet cycle analysis etc. Must be willing to travel as frequently (30-50%) as necessary in efforts to promote company goodwill and generate business. *LI-KR1 Mandatory Requirements Bachelor's degree preferred or equivalent work experience EEO Statement Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.     Craig Hannon
Hertz San Francisco International Airport (SFO), San Francisco, CA, USA
Mar 15, 2019
Full time
General Responsibilities The Operations Administration Manager plays a key role in assisting the site leadership team to efficiently function in their assigned roles while still meeting the day-to-day administrative obligations for the site. Additionally, this role serves as a back-up to the functional managers on an as needed basis. The Operations Administration Manager (OAM) will work closely with a wide variety of managers and leaders on-site to handle and manage a wide variety of administrative activities. These administrative management duties include ensuring accurately processing payroll, managing headcount, vacations, shift bid process, compliance reports, aging reports, rental processing, cash log, and daily report management. In addition to processing these reports the OAM serves as the approving manager verifying accuracy, completeness, and timeliness of all reports. Additionally, the OAM will order supplies for operations including VSA and manage the uniform ordering process. The OAM works on complex inquiries and must-see issues through to resolution while paying attention to details and accuracy. Mandatory Requirements To be a Great OAM you need: An ability to maintain a high level of professionalism and confidentiality using both verbal and written communications Ability to actively listen, ask good questions, and troubleshoot/diagnose issues across a wide range of topics and disciplines A willingness and ability to spend long periods of time working on a computer Attention to details in a fast-paced environment An ability to efficiently and effectively meet the quality, accuracy, delivery, and performance goals of the position Commitment to the highest level of customer service and a desire to take pride in a job well done that results in a great rental experience for the customer Understanding of the Functional Manager’s responsibilities Skills needed to be an OAM: Strong PC proficiency including the entire Microsoft Office Suite with an emphasis on Excel Ability to multi-task, organize, and manage assigned work Experience with ERP, Oracle, or related accounting software Strong management, communications, interpersonal relationship, customer service, and problem-solving skills Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. EEO/AA: Females/Minorities/Disabled/Vets EEO Statement Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.       Craig Hannon
Hertz San Francisco International Airport (SFO), San Francisco, CA, USA
Mar 15, 2019
Full time
General Responsibilities At Hertz, our Location Manager Trainees are the new wave direction to our Multi Brand future. Our LMT's are highly motivated, career seeking individuals eager to develop leadership skills and learn every aspect of rental car operations. If you are searching for an entry level position with new challenges and rewards, Hertz offers exciting career opportunities to help get your career started. Responsibilities: In your position as a Location Manager Trainee, you will participate in our vigorous training and immersion program as you begin your journey with Hertz. You will rotate between the key areas of operations, learning the function and responsibilities of each, with an on-going focus on developing your people management skills. At the completion of your initial training program, you'll be given an opportunity to showcase your strong management foundation and knowledge of the business at a new location, as you prepare to journey on with Hertz! Mandatory Requirements What We Need: Career and long term goal oriented professionals Polished/professional appearance Driven and motivated personally and operationally Individuals looking for career growth Ideal candidate maybe required to relocate upon completion of program Individuals who thrive and lead by example Minimum Associates Degree Excellent Oral and Written Skills What We Offer: Full benefits after probationary period (Medical, Dental, Vision, Vacation, 401K) Room to grow within multi branded corporation - Hertz, Dollar, Thrifty, Firefly Car Rental Professional and Publicly respected environment Once program is completed your eligible to function as a full location manager which includes a complimentary company vehicle for personal use Preferred Requirements EEO Statement Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.     Craig Hannon
Hertz Newport Beach, CA, USA
Mar 15, 2019
Full time
General Responsibilities Resolve incoming phone inquiries from customers (our customers are Hertz employees). Requires direct vendor contact both verbally and written. Complete Daily Reports of Business (consists of reports, cash, basic accounting, research, etc) Make phone calls, send emails/faxes to Corporate and Licensee locations requesting documentation to resolve problems. Process Log On ID Requests Order supplies, uniforms, fuel, etc. Process purchase orders then follow up with the receipt of goods. Arrange pick up of impounded or stranded vehicles. Calculate time cards, wage payouts, track attendance, key in data. Processing payroll input for a weekly, non-exempt payrollUsing the web based Time & Attendance system to quality check hours and dataMaintains attendance records and time-off balancesAssists Operations management with Time and Attendance exceptions and new employee set-up in the system Tracks and remits union duesRuns reports as neededAdministers pay rules within the context of the employee handbook and collective bargaining agreements Serve as back-up to other clerk functions in his/her absence. Provides administrative support as needed for a busy Finance team Assist with special administrative projects when needed Other duties as assigned by supervisor and/or manager Mandatory Requirements Excellent verbal and written communication skills PC experience Ability to handle multiple tasks and have good organizational skills Ability to work overtime as required Typing 30 wpm 10 key by touch (6,000 ksph) Strong PC proficiency including MS Excel Criminal Background Check required due to access of Personable Identifiable Data (PID) Preferred Requirements: Experience in dealing directly with customers (i.e. inquiries, disputes, adjustments, etc) Working knowledge of ASAP, Carrent, GAR Knowledge of accounting and receivables EEO Statement Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.       Craig Hannon
Hertz San Francisco, CA, USA
Mar 15, 2019
Full time
General Responsibilities The airports are busy locations dealing with several hundred/thousand transactions in a day. Every Manager has a role to play in ensuring their contribution enables the whole operation to work efficiently to deliver the best customer service. Therefore managers must look not only at the functions where they have oversight, but the site as a whole to ensure that service focus is achieved at all times. Hertz has high expectations that all managers will be effective leader coaches. As the Operations Leader (OL), you will manage the two key areas of VSA and IR working closely with both the Ultimate Choice Lot Manager and Product Quality Manager. Your team will work to ensure vehicles quickly and efficiently flow from IR through VSA to stalling per the Hertz replenishment model. Your primary focus is to lead your team to the highest level of performance by make sure that the right vehicles are properly accounted for, cleaned and stalled ready for our customers to enjoy. The OL champions superior levels of customer vehicle cleanliness and instills a quality mindset in all members of the operations team including outside third party vendors. Additionally, the OL takes responsibility and maintains quality control of the site fleet and works with other sites to adjust the fleet as required. The OL will serve as the third level of escalation for customer issue and works to resolve outstanding issues and coach your team how to deliver the highest level of customer service. Mandatory Requirements To be a great Operations Leader, you need: An ability to lead and manage all aspects of the Ultimate Choice replenishment model and ensure that clean and prepared cars are ready for rental An ability to understand the movement and flow of vehicles from IRR to VSA to Maintenance as needed, and to Ultimate Choice zones The ability to analyze and to understand the impact of hourly reservations on the replenishment model and the ability to make adjustments throughout the day A deep desire to be innovative by being able to spot trends and develop creative solutions that improve overall operations and drives both quality and revenue An ability to remain level headed and calm with both customers and employees as you assist them An ability to be a Hertz Brand Ambassador at all times as you seek to create a positive environment and solutions that generate continued customer and employee loyalty EEO Statement Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.     Craig Hannon
Hertz Walnut Creek, CA, USA
Mar 15, 2019
Full time
General Responsibilities Join Hertz Local Edition Corp (HLE) as a Branch Manager Trainee! Each year, many talented people join HLE, and the best become future Branch Managers of our Hertz Local Edition branches. Our program provides hands-on training in: Sales, Operations, Customer Service, Finance & Accounting Management, Revenue Management, Fleet Management, and most importantly: People Management. Hertz rewards its employees with competitive compensation packages including: hourly pay, overtime pay, and performance based bonuses. Branch Manager Trainees will progress through the training curriculum within their first nine months of employment. You will also receive the use of a company car upon entry into the Branch Manager ranks. The Management Training Curriculum program provides a clearly defined career path to a Branch Manager in as little as 12-18 months! Our promotions don’t stop there; our top level management regularly comes from the training ranks. Your journey with Hertz will start off as a Branch Manager Trainee, quickly progressing into a Management Associate, while quickly gaining experience for a future Branch Manager role. In addition to our competitive compensation package, Hertz also provides world class benefits, which include: Medical, Dental, and Vision Insurance Life Insurance Tuition Reimbursement Up to 4 weeks of paid vacation a year (* depending on employment level) 401(k) Retirement Plan Employee Stock Purchase Plan & Employee Discounts Responsibilities: Supporting achievement of location sales and margin goals Ensuring positive customer experience, making Hertz #1 in car rental company experience Achieving individual sales goals and customer service goals Growing sales utilizing business-to-business sales tactics Upholding company standards by ensuring cars are presentable to customers Clean and service facilities/vehicles to ensure customer satisfaction Mandatory Requirements Strong communication and multitasking skills Ability to drive multiple types of vehicles Ability to read and understand driving directions and maps Proficiency in English Valid driver’s license in good standing Minimum Associates Degree or Equivalent Industry Experience EEO Statement Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.       Craig Hannon
Hertz San Diego, CA, USA
Mar 15, 2019
Full time
General Responsibilities Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to meet production goals? If you are a team-oriented person who appreciates quality work and follows procedures then you have found the right position as a Vehicle Service Attendant. If you think you have what it takes then apply with us to be a Hertz Vehicle Service Attendant! Candidate must have a clean driving record and possess a valid US driver's license. This is an hourly paid position and pay is based on current scale. Nominal overtime required as needed. As a Hertz VSA... You'll be responsible for vehicle preparation to ensure vehicle is ready for customer pick-up. Drive and park vehicles on-lot as needed. Check for vehicle damage and ensure features of the vehicles are operational. Check vehicle status. (rentable/non-rentable) Ensure interior of vehicle is clean. (windows, door jams, trunk, vacuum, etc) Fill gasoline tank and check fill levels of all fluids Clean the exterior of vehicle. (debug and wash) Meet processing and standardization quotas. Perform related tasks as directed by managers. Able to work outdoors in all types of weather conditions. Mandatory Requirements Must have a valid driver's license and excellent driving record Ability to drive multiple types of vehicles Effective verbal communication skills with customers, co-workers and management Must be able to carry out additional duties and responsibilities as assigned by management due to operational needs. Must be able to work days, nights, weekends and holidays. Must be at least 20 years of age. Must be able to work outside year-round. Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following: sitting, standing, walking, bending and twisting, climbing, driving, pushing and pulling, hearing, writing, lifting, typing, seeing, reading and the ability to use a computer and telephone. EEO Statement Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.       Craig Hannon
Hertz South San Francisco, CA, USA
Mar 15, 2019
Full time
General Responsibilities The Transportation Specialist is an essential member of the Hertz Local Edition team. As a brand ambassador, the Transportation Specialist will be facilitating the fastest, easiest, and most valued rental car experience to Lyft and/or Uber drivers Effectively communicate the Hertz/Lyft/Uber Rental Car Program and Procedures. Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers. Ensure optimal operational efficacies to provide customers the best rental car experience Work in a fast paced environment, while providing helpful customer service that enhances the customer’s rental experience. Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program, rental requirements, billing, rental car extensions, roadside assistance questions and more. Maximize revenue opportunities with customers by actively soliciting business after customer inquiry by overcoming customer objections. Assist customers with various post rental inquiries that involve the rental and billing process Assist with cleaning vehicles when needed Effectively communicate and partner with vendors Mandatory Requirements Educational Background: High school diploma (or equivalent) Professional Experience: Ability to work in a fast paced environment with a variety of tasks. Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills. Previous customer service. Strong time management and organizational skills are required Computer literate and detailed orientated. Must have a valid driver's license, be 20 years of age, with an acceptable driving record Knowledge: Customer service resolution practices Excellent communication techniques Sales Management/Coaching ability Skills: Demonstrate good written and oral communication skills. Work in a fast paced environment with a variety of tasks. Excellent organizational and time management skills. Demonstrate professionalism and interpersonal skills. Show a high level of ownership, accountability and initiative. Proven experience of working well within a team. Ability to work flexible shifts including weekends and holidays; and work overtime as required. Willing to work outdoors during all weather conditions. Assist with special administrative projects when needed. Ability to stand for long periods of time. Ability to communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply. Additional Job responsibilities EEO Statement Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.       Craig Hannon