Quinn Group

  • Industry, CA, USA

Quinn is a goal-oriented company, striving to exceed our customers’ expectations everyday.

Our Vision: Top 5 by 100.
Our goal is to be one of North America’s top 5 Caterpillar dealers in customer loyalty, employee engagement and market share.

Our Mission: Help our customers succeed.
We help our customers succeed, by knowing it– understanding all we can about our products, our services and our customers’ needs; by owning it – taking personal responsibility in everything we do; and by sharing it – communicating promptly and regularly with our customers and our fellow employees.

Our Values:

  • Integrity
    • Tells the truth and is honest and forthcoming in all business transactions
    • Lives up to commitments by delivering on any promises he or she makes 
    • Takes personal responsibility for his or her own actions
    • Does the right thing, even when difficult or inconvenient
  • Relationships
    • Works hard to build mutually beneficial, lasting relationships with customers, teammates and partners
    • Build trust and respect by giving responsive and consistent service
    • “We are in the relationship business, we just happen to sell machines and engines.” – Ed Rapp, Caterpillar Group President
  • Teamwork
    • Knows how his or her role contributes to Company Vision, Values and Goals
    • Is responsible to carry out his or her role as a team member
    • Is willing to sacrifice personal gain for the team’s best interest
    • Shares ideas and solutions among all divisions, departments and locations
  • Respect
    • Respects other people’s opinions, and respects their property
    • Seeks, accepts and gives feedback in a positive manner
    • Treats people fairly, with dignity, and in a way he or she would like to be treated
    • Speaks positively about other people, departments and division
  • Quality
    • Takes pride in performance, doing it right the first time
    • Uses all available resources to deliver creative solutions
    • Maintains a professional appearance in self and work area
    • Meets or exceeds customers’ expectations
  • Service
    • Displays enthusiastic responsiveness to customers, co-workers, and partners
    • Is committed to responding quickly because our customers can’t afford to wait
    • Has a “can do” attitude in delivering what is promised
    • Anticipates customer, co-worker, partner and Company needs

Team A

Bruce Riley

Derrick Jaclkson

Hunter Affonso

Quinn Group Selma, CA, USA
Apr 12, 2019
Full time
ANNOUNCING: A NEW JOB OPENING  Requisition # 19-0191   Job Description:   Upgrade your Career. Become a Quinn Technician! You’ll have an opportunity to work with some of the most advanced and powerful equipment on earth • Total Rewards – Quinn offers competitive pay and benefits in addition to other rewards including profit sharing and training • Career Advancement - Ongoing technical and managerial training means dealer technicians follow exciting and fulfilling career paths • Advanced Training – Whether you’re a skilled or entry level technician, Quinn can provide you with education and training to further your career. • Pride in what you do – Your helping maintain and repair equipment that has an impact on your community • Great team environment – Quinn Company is a collaborative business that functions best as a team.   SUMMARY Repair or reconditioning of Caterpillar components to include: Engine, transmissions, hydraulic pumps and valves, following established procedures and guidelines.   ESSENTIAL DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following. Other duties may be assigned. • Recondition components with limited departmental supervision with higher level of responsibility for repair. • Possess tooling required by the service department. • Maintain good attendance and punctuality. • Disassemble and assemble machine components, and Recondition or repair as required. • Work overtime as required by workload and customer need. • Select proper tooling for any standard job and demonstrate proficiency with Cat diagnostic tools. • Perform inspections and organize appropriate repair rebuilds using established procedures. • Successfully complete appropriate training sessions as required. • Demonstrate safe and proper application of hand, pneumatic and electric tools. • Assist other technicians in repair tasks. • Perform tasks from verbal/written instructions and communicate effectively with supervisor and fellow employees. • Follow directions as given; follow company policies and procedures. • Build competencies and share skills with other technicians, retain acquired knowledge. • Treat customers and co-workers in a courteous and professional manner. • Be responsible and proactive for personal development and training requirements for growth. • Stay current with Cat product line. Utilize resources from Cat and Quinn Company. • Demonstrate and promote Quinn Company core values of Integrity, Teamwork, Respect, Quality and Service. • Travel to other stores, customer sites and other dealer and Caterpillar facilities for work or training. • Work alternate shifts a required by workload and customer needs. • Work in the field as required by manager or supervisor.   EDUCATION and/or EXPERIENCE One-year certificate or Associates degree from a community college or technical school; Five plus year's heavy equipment experience or equivalent education and experience. Quinn is an Equal Opportunity Employer M /F /V /DV   Bruce Riley
Quinn Group Lancaster, CA, USA
Apr 12, 2019
Full time
ANNOUNCING: A NEW JOB OPENING  Requisition # 19-0188   Job Description:   Successfully complete all requirements for the AS Degree through San Joaquin Delta College, complete assigned e-learning course requirements, completion and timely reporting of all work records as required by the Apprenticeship Committee within the time required by the Think BIG Program.   ESSENTIAL DUTIES AND RESPONISBILITIES • Essential duties and responsibilities include the following. Other duties may be assigned. • Successfully complete placement testing, achieving minimum college requirements at San Joaquin Delta College and have a minimum score of 70 on the mechanical aptitude test. • Be available to alternate 9 weeks at Delta College with 9 weeks at the Dealership during the first two years of the program. • Complete all required general education and Caterpillar classes at San Joaquin Delta College with at least a 2.0 GPA (“C” Average) in each class. Complete all required e-learning. • Successfully complete job assignments as directed by the mentor at each dealership. • Maintain a professional appearance and attitude throughout the program and after completion of the program. • Demonstrate Quinn Company Values of Teamwork, Respect, Integrity, Quality, and Service. • Upon graduation, work full time as an Think BIG Apprentice for two years to attain Journey Level certificate.   COMPETENCIES • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things; Works well in group problem solving situations; Uses reason even when dealing with emotional topics; Manages difficult or emotional customer situations; Responds promptly to customer and employee needs; Solicits employee feedback to improve service; Responds to requests for service and assistance; Meets commitments. • Ethics - Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values; Supports affirmative action and respects diversity. • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.   EDUCATION and/orEXPERIENCE High School Diploma or GED, must have achieved at least a “C” grade in two semesters of Algebra and two semesters of English Composition, or tested to this equivalency in the military or after leaving the military. Attendance at a trade school is not required, but preferred. While experience is not required, it is beneficial to the candidate, especially in the areas of diesel technology, hydraulics and electronics   Bruce Riley
Quinn Group Bakersfield, CA, USA
Apr 12, 2019
Full time
ANNOUNCING: A NEW JOB OPENING  Requisition # 19-0187 Job Description:   Successfully complete all requirements for the AS Degree through San Joaquin Delta College, complete assigned e-learning course requirements, completion and timely reporting of all work records as required by the Apprenticeship Committee within the time required by the Think BIG Program.   ESSENTIAL DUTIES AND RESPONISBILITIES • Essential duties and responsibilities include the following. Other duties may be assigned. • Successfully complete placement testing, achieving minimum college requirements at San Joaquin Delta College and have a minimum score of 70 on the mechanical aptitude test. • Be available to alternate 9 weeks at Delta College with 9 weeks at the Dealership during the first two years of the program. • Complete all required general education and Caterpillar classes at San Joaquin Delta College with at least a 2.0 GPA (“C” Average) in each class. Complete all required e-learning. • Successfully complete job assignments as directed by the mentor at each dealership. • Maintain a professional appearance and attitude throughout the program and after completion of the program. • Demonstrate Quinn Company Values of Teamwork, Respect, Integrity, Quality, and Service. • Upon graduation, work full time as an Think BIG Apprentice for two years to attain Journey Level certificate.   COMPETENCIES • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things; Works well in group problem solving situations; Uses reason even when dealing with emotional topics; Manages difficult or emotional customer situations; Responds promptly to customer and employee needs; Solicits employee feedback to improve service; Responds to requests for service and assistance; Meets commitments. • Ethics - Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values; Supports affirmative action and respects diversity. • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.   EDUCATION and/orEXPERIENCE High School Diploma or GED, must have achieved at least a “C” grade in two semesters of Algebra and two semesters of English Composition, or tested to this equivalency in the military or after leaving the military. Attendance at a trade school is not required, but preferred. While experience is not required, it is beneficial to the candidate, especially in the areas of diesel technology, hydraulics and electronics   Bruce Riley
Quinn Group Fresno, CA, USA
Apr 12, 2019
Full time
ANNOUNCING: A NEW JOB OPENING  Requisition # 19-0190   Job Description:   Successfully complete all requirements for the AS Degree through San Joaquin Delta College, complete assigned e-learning course requirements, completion and timely reporting of all work records as required by the Apprenticeship Committee within the time required by the Think BIG Program.   ESSENTIAL DUTIES AND RESPONISBILITIES • Essential duties and responsibilities include the following. Other duties may be assigned. • Successfully complete placement testing, achieving minimum college requirements at San Joaquin Delta College and have a minimum score of 70 on the mechanical aptitude test. • Be available to alternate 9 weeks at Delta College with 9 weeks at the Dealership during the first two years of the program. • Complete all required general education and Caterpillar classes at San Joaquin Delta College with at least a 2.0 GPA (“C” Average) in each class. Complete all required e-learning. • Successfully complete job assignments as directed by the mentor at each dealership. • Maintain a professional appearance and attitude throughout the program and after completion of the program. • Demonstrate Quinn Company Values of Teamwork, Respect, Integrity, Quality, and Service. • Upon graduation, work full time as an Think BIG Apprentice for two years to attain Journey Level certificate.   COMPETENCIES • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things; Works well in group problem solving situations; Uses reason even when dealing with emotional topics; Manages difficult or emotional customer situations; Responds promptly to customer and employee needs; Solicits employee feedback to improve service; Responds to requests for service and assistance; Meets commitments. • Ethics - Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values; Supports affirmative action and respects diversity. • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.   EDUCATION and/orEXPERIENCE High School Diploma or GED, must have achieved at least a “C” grade in two semesters of Algebra and two semesters of English Composition, or tested to this equivalency in the military or after leaving the military. Attendance at a trade school is not required, but preferred. While experience is not required, it is beneficial to the candidate, especially in the areas of diesel technology, hydraulics and electronics   Bruce Riley
Quinn Group City of Industry, CA, USA
Apr 08, 2019
Full time
ANNOUNCING: A NEW JOB OPENING  Requisition # 19-0204   Job Description:   SUMMARY The Quinn Power Systems Project Engineer II will be responsible for the successful project management and engineering completion of the Sales Department customer purchase order contracts. Of particular interest is the areas of maintaining approved expense and profit budgets, and ensuring project schedules are maintained successfully. Must be flexible and able to manage multiple simultaneous projects and tasks successfully.   ESSENTIAL DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following. Other duties may be assigned. • Maintain project schedules and budgets • Create project specific engineering submittals and drawings • Review and understand Sales Department worksheets and project requirements • Coordinate, or execute, the purchase of project specific equipment • Coordinate with other Quinn departments as necessary for successful project completion • Communicate with Factory and outside vendor personnel on technical issues • Delegation and hiring of Quinn Service Dept. or third party vendors for installation, modification, and fabrication requirements • Timely completion of project closeout documentation • Provide pre-sale technical support to the sales department • Utilize company project management system on all projects • Some fieldwork, as required, for specific project requirements • Develop and maintain good relationships with customers and suppliers • Respect and follow company policies as defined in the employee handbook • Additional duties as assigned by management • Follow all safety training and safety requirements including proper use of PPE • A fit with Quinn Company’s performance driven culture and values of Integrity, Teamwork, Respect, Quality, Relationships and Service.   EDUCATION and/or EXPERIENCE Minimum of a High School Diploma or GED. College degree, engineering background or previous engineering experience will be preferable. Technical knowledge of engines, generator sets, automatic transfer switches, fuel tanks and ancillary systems, power circuits, and electronics required.   Bruce Riley
Quinn Group City of Industry, CA, USA
Apr 08, 2019
Full time
ANNOUNCING: A NEW JOB OPENING  Requisition # 19-0202 Job Description:   Upgrade your Career. Become a Quinn Technician! You’ll have an opportunity to work with some of the most advanced and powerful equipment on earth • Total Rewards – Quinn offers competitive pay and benefits in addition to other rewards including profit sharing and training • Career Advancement - Ongoing technical and managerial training means dealer technicians follow exciting and fulfilling career paths • Advanced Training – Whether you’re a skilled or entry level technician, Quinn can provide you with education and training to further your career. • Pride in what you do – Your helping maintain and repair equipment that has an impact on your community • Great team environment – Quinn Company is a collaborative business that functions best as a team.   SUMMARY Repair of Caterpillar and/or related equipment or components, following established procedures and guidelines.   ESSENTIAL DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following. Other duties may be assigned. • Perform repairs with limited or no departmental supervision with higher level of responsibility for repair • Exemplary performer by providing proactive leadership role for the entire service department. • Mentor and train technicians within the service department. • Assume ownership of difficult customer issues while maintaining integrity with Quinn Company and Caterpillar • Effectively interact with customers in a professional manner. Reassure customer of positive outcome with Caterpillar and Quinn company • Effective interaction with other departments such as sales and parts • Maintain positive behavior as a representative for Quinn Company and Caterpillar • Possess tooling required by the service department. • Maintain good attendance and punctuality. • Disassemble and assemble machines/components. Recondition/repair as required. • Work overtime as required by workload and customer need • Select proper tooling for any standard job and demonstrate proficiency with Cat diagnostic tools. • Perform diagnostics and organize appropriate repair procedures. • Successfully complete appropriate training sessions as required. • Demonstrate safe and proper application of hand, pneumatic and electric tools. • Assist other technicians in repair tasks such as removal, installation and repair of components/machines. • Perform tasks from verbal/written instructions and communicate effectively with supervisor and fellow employees. • Follow directions as given; follow company policies and procedures • Retain acquired knowledge; build competencies and share skills with other technicians. • Be responsible for personal development and training requirements for growth • Stay current with Cat product line. Utilize resources from Cat and Quinn Company. • Demonstrate and promote Quinn Company core values of Relationships, Integrity, Teamwork, Respect, Quality and Service. • Travel to other stores, customer sites, other dealer and Caterpillar facilities for work or training • Work alternate shifts as required by workload. • Work in the field as required by manager or supervisor   EDUCATION and/or EXPERIENCE One-year certificate or Associates degree from a community college or technical school; Minimum five plus year's of CAT dealer experience and ten year's heavy equipment industry experience or equivalent education and experience. Quinn is an Equal Opportunity Employer M /F /V /DV   Bruce Riley
Quinn Group City of Industry, CA, USA
Mar 27, 2019
Full time
ANNOUNCING: A NEW JOB OPENING  Requisition # 19-0176   Job Description:   SUMMARY Lead a team of support employees with responsibility to deliver sales and marketing operational excellence across the company. Create strategic sales and marketing direction and drive long-term development for the company. Support the company Region Teams in their effort to achieve financial targets.   ESSENTIAL DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following. Other duties may be assigned. • Achieve sales and marketing operational excellence by leveraging company resources and external business partners. • Support and optimize sales and marketing operations across the company. • Demonstrate leadership skills to motivate, develop, and retain a high performing work group. • Travel and make regular visits to branch locations and customers. Additional Responsibilities: • Lead company sales training and development efforts for the Machine business. • Lead company sales and marketing strategic direction. • Identify opportunities for company performance improvements and lead effort to improve. Key Performance Metrics: • Company sales operational excellence metrics. • Company machine inventory turnover.   COMPETENCIES Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities; Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals; Uses time efficiently; Sets goals and objectives; Develops realistic action plans. Initiative - Undertakes self-development activities; Looks for and takes advantage of opportunities; Asks for and offers help when needed; Looks for ways to improve and promote quality; Applies feedback to improve performance. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.   SUPERVISORY RESPONSIBILITIES Directly supervises employees in the Sales Marketing Development department as assigned. Is responsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.   Bruce Riley
Quinn Group Riverside, CA, USA
Mar 14, 2019
Full time
ANNOUNCING: A NEW JOB OPENING  Requisition # 19-0144   Job Description:   ESSENTIAL DUTIES AND RESPONSIBILITIES • Acts as principle internal contact for equipment manufacturers in resolving service/repair problems. • Provide written service/repair information from manufacturer, research technical service information when unavailable to service technicians from existing resources. • May write service/repair manuals or instructional briefs for use by technicians in resolving unique or unusual service/repair problems and other related activities.   EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED) required. AA or AS degree desirable with two to three years related experience or training; or equivalent combination of education and experience. Quinn is an Equal Opportunity Employer M /F /V /DV   Bruce Riley
Quinn Group Sylmar, Los Angeles, CA, USA
Mar 14, 2019
Full time
ANNOUNCING: A NEW JOB OPENING  Requisition # 19-0140   Job Description:   Upgrade your Career! Become a Quinn Technician. You’ll have an opportunity to work with some of the most advanced and powerful equipment on earth • Total Rewards – Quinn offers competitive pay and benefits in addition to other rewards including profit sharing and training • Career Advancement - Ongoing technical and managerial training means dealer technicians follow exciting and fulfilling career paths • Advanced Training – Whether you’re a skilled or entry level technician, Quinn can provide you with education and training to further your career. • Pride in what you do – Your helping maintain and repair equipment that has an impact on your community • Great team environment – Quinn Company is a collaborative business that functions best as a team.   SUMMARY Repair of Caterpillar and/or related equipment or components, following established procedures and guidelines.   ESSENTIAL DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following. Other duties may be assigned. • Perform repairs with limited departmental supervision with higher level of responsibility for repair. • Possess tooling required by the service department. • Maintain good attendance and punctuality. • Disassemble and assemble machines/components. Recondition/repair as required. • Work overtime as required by workload and customer need. • Select proper tooling for any standard job and demonstrate proficiency with Cat diagnostic tools. • Perform diagnostics and organize appropriate repair procedures. • Successfully complete appropriate training sessions as required. • Demonstrate safe and proper application of hand, pneumatic and electric tools. • Perform tasks from verbal/written instructions and communicate effectively with supervisor and fellow employees. • Follow directions as given; follow company policies and procedures. • Build competencies and share skills with other technicians, retain acquired knowledge. • Treat customers and co-workers in a courteous and professional manner. • Be responsible and proactive for personal development and training requirements for growth. • Stay current with Cat product line. Utilize resources from Cat and Quinn Company. • Demonstrate and promote Quinn Company core values of Relationship, Integrity, Teamwork, Respect, Quality and Service. • Travel to other stores, customer sites and other dealer and Caterpillar facilities for work or training. • Work alternate shifts as required by workload and customer needs. • Work in the field as required by manager or supervisor.   Bruce Riley
Quinn Group City of Industry, CA, USA
Mar 14, 2019
Full time
ANNOUNCING: A NEW JOB OPENING  Requisition # 19-0105   Job Description:   SUMMARY The strategic-based and analytics-driven marketing team at Quinn Group, Inc. enables the company to increase sales through targeted marketing campaigns, initiatives, and sales support. The Marketing team assists in administration, development, and implementation of marketing programs for all branches and divisions of Quinn Group, Inc. by performing the following duties.   ESSENTIAL DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following. Other duties may be assigned. • Assists in executing strategic marketing plans to achieve corporate objectives for products and services • Assists with marketing programs to achieve stated objectives regarding revenue, profitability, and market share • Assists with planning and executing promotional activities including print, email marketing, electronic media, trade show, direct mail, point-of-purchase displays, and signage • Assists with development, production, and distribution of promotional and collateral materials to support sales and marketing programs • Assists with Quinn’s internet website with content development, updating, posting and ongoing maintenance • Plans and conducts market research to identify opportunities for increased sales • Assists with maintenance of customer database for internal and external mailing lists • Provides post event reports, analysis, and regular status reports on marketing programs • Assists with customer events, open houses, and community goodwill events • Assists with online customer inquiries, assigns sales leads to the sales force, and creates lead status reports • Support the development and implementation of Quinn’s strategic marketing platform through digital channels • Analyze marketing and sales data and report findings to the marketing, management and sales teams • Research competitive market strategies for competitors such as John Deere, Bobcat (Doosan), Volvo, Case/New Holland, Kubota, Komatsu, JCB, etc. – both at the national and local level • Collaborate with internal and external stakeholders to determine the “voice of the customer” • Study market segmentation and product differentiation strategies of other Caterpillar dealers • Research applicable trade organizations for potential partnership and/or sponsorship opportunities • Demonstrate and promote Quinn Group’s core values of Integrity, Teamwork, Respect, Quality, and Service   COMPENTENCIES Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things; Works well in group problem solving situations; Uses reason even when dealing with emotional topics; Manages difficult or emotional customer situations; Responds promptly to customer and employee needs; Solicits employee feedback to improve service; Responds to requests for service and assistance; Meets commitments. Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities; Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals; Uses time efficiently; Sets goals and objectives; Develops realistic action plans. Technical Skills - Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others; Understands business implications of decisions; Demonstrates knowledge of market and competition; Aligns work with strategic goals. Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings; Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Able to read and interpret written information. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests. Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan. Initiative - Undertakes self-development activities; Looks for and takes advantage of opportunities; Asks for and offers help when needed; Looks for ways to improve and promote quality; Applies feedback to improve performance.   EDUCATION and/or EXPERIENCE • Actively pursuing or recently completed a Bachelor’s or Master’s Degree in Marketing, Business Administration, International Business, or a related field. • Working knowledge of software such as Microsoft Office (Word, PowerPoint and Excel), the Adobe Creative Suite (InDesign, Photoshop, Illustrator, and Acrobat) web-design applications (e.g. HTML) or Google Analytics/AdWords. • Knowledge of current marketing concepts such as SWOT, SEM/SEO, PPC, social media, infographics, etc. • CRM and ERP system experience • Exposure to various areas of the marketing mix including: analytics, sales promotion, email marketing, print media, special events, web site, social media, bulk/direct mail, etc. • Community leadership and/or volunteer experience a plus. • Photography and/or videography experience helpful but not required. • Ability to analyze and present marketing and sales data • Bilingual a plus   Bruce Riley
Quinn Group Bakersfield, CA, USA
Mar 14, 2019
Full time
ANNOUNCING: A NEW JOB OPENING  Requisition # 19-0132 Job Description:   SUMMARY Sells/leases Massey Ferguson, Challenger and allied agricultural equipment and services within an assigned territory.   ESSENTIAL DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following. Other duties may be assigned. • Responsible for all sales activities to include lead generation, prospecting, developing proposals and participation in and closing of the sale. Expected to participate in all opportunities with assigned accounts/territory. • Establishes relationships with Agriculture customers in a designated territory. Interacts with existing and prospective customers in an effort to understand their needs and provide value added solutions. • Demonstrates and explains the features, advantages and benefits of our products and solutions. • Completes all the necessary reporting via reports and/or CRM system to create records of all customer contacts, sales calls and opportunities won and lost. • Collaborates with marketing staff to develop marketing materials, sales strategies and promotions to increase sales and promote Ag Equipment products. • Joins and participates in industry associations and proactively seeks new relationships. Compiles lists of prospective customers for use as sales leads, based on information from newspapers, business directories, industry ads, trade shows, Internet Web sites, and other sources. • Develops and maintains relationships with purchasing contacts. • Monitors market conditions, competitor’s products and pricing. • Forecasts annual territory sales. • Meets or exceeds minimum required contact (objective based and value added) with all assigned accounts to continue relationships and enhance knowledge of customers’ business activity and promote recent advances in the machine industry. • Maintains an accurate customer, activity and machine population information database. • Negotiates prices, credit terms and calculates financing options with customers; prepares sales contracts for orders obtained. • Assists customer with establishment and maintenance of credit account in accordance with company credit policies. • Processes sales related documents for programs and incentives. • Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedules. Investigates and resolves customer problems with deliveries. • Assists customers with service and/or warranty issues. • Communicates understanding and support of Quinn’s organizational goals. Interact effectively with individuals and departments throughout the company in order to improve overall company performance. • Works safely at all times. Adheres to all applicable safety policies. Complies with all company policies, procedures, standards, and values. ANNOUNCING: A NEW JOB OPENING  Requisition # 19-0132 Job Description:   SUMMARY Sells/leases Massey Ferguson, Challenger and allied agricultural equipment and services within an assigned territory.   ESSENTIAL DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following. Other duties may be assigned. • Responsible for all sales activities to include lead generation, prospecting, developing proposals and participation in and closing of the sale. Expected to participate in all opportunities with assigned accounts/territory. • Establishes relationships with Agriculture customers in a designated territory. Interacts with existing and prospective customers in an effort to understand their needs and provide value added solutions. • Demonstrates and explains the features, advantages and benefits of our products and solutions. • Completes all the necessary reporting via reports and/or CRM system to create records of all customer contacts, sales calls and opportunities won and lost. • Collaborates with marketing staff to develop marketing materials, sales strategies and promotions to increase sales and promote Ag Equipment products. • Joins and participates in industry associations and proactively seeks new relationships. Compiles lists of prospective customers for use as sales leads, based on information from newspapers, business directories, industry ads, trade shows, Internet Web sites, and other sources. • Develops and maintains relationships with purchasing contacts. • Monitors market conditions, competitor’s products and pricing. • Forecasts annual territory sales. • Meets or exceeds minimum required contact (objective based and value added) with all assigned accounts to continue relationships and enhance knowledge of customers’ business activity and promote recent advances in the machine industry. • Maintains an accurate customer, activity and machine population information database. • Negotiates prices, credit terms and calculates financing options with customers; prepares sales contracts for orders obtained. • Assists customer with establishment and maintenance of credit account in accordance with company credit policies. • Processes sales related documents for programs and incentives. • Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedules. Investigates and resolves customer problems with deliveries. • Assists customers with service and/or warranty issues. • Communicates understanding and support of Quinn’s organizational goals. Interact effectively with individuals and departments throughout the company in order to improve overall company performance. • Works safely at all times. Adheres to all applicable safety policies. Complies with all company policies, procedures, standards, and values.   Bruce Riley
Quinn Group Indio, CA, USA
Mar 13, 2019
Full time
ANNOUNCING: A NEW JOB OPENING  Requisition # 19-0126   Job Description:   SUMMARY Purchases, stores, and issues parts for earthmoving equipment.   ESSENTIAL DUTIES AND RESPONSIBILITIES • Utilize necessary shop manuals to ascertain type and specification of parts. • Develop and maintain business relationships with vendors to order and expedite the delivery of parts through meeting with vendors, making telephone calls, sending telegraphs, or contacting vendors by mail to ensure quality customer service is provided. • Compares invoices against requisitions to verify quality and quantity of merchandise received. • Maintain an inventory of parts issued to workers upon request. • Maintain parts inventory lists through accurately tracking records for parts received and issued, paying close attention to detail and taking the initiative to resolve problems that may arise. • Requisitions parts from central parts department.   Bruce Riley
Quinn Group Selma, CA, USA
Mar 13, 2019
Full time
ANNOUNCING: A NEW JOB OPENING  Requisition # 19-0116   Job Description:   Upgrade your Career! Become a Quinn Technician. You’ll have an opportunity to work with some of the most advanced and powerful equipment on earth • Total Rewards – Quinn offers competitive pay and benefits in addition to other rewards including profit sharing and training • Career Advancement - Ongoing technical and managerial training means dealer technicians follow exciting and fulfilling career paths • Advanced Training – Whether you’re a skilled or entry level technician, Quinn can provide you with education and training to further your career. • Pride in what you do – Your helping maintain and repair equipment that has an impact on your community • Great team environment – Quinn Company is a collaborative business that functions best as a team.   SUMMARY Repair of MCFA, (Cat Lift Truck) Allied and related equipment or components, following established procedures and guidelines.   ESSENTIAL DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following. Primary Duties: • Perform repairs under direct departmental supervision. • Possess tooling required by the service department. • Maintain good attendance and punctuality. • Work overtime as required by workload and customer needs. • Demonstrate safe and proper application of hand, pneumatic and electric tools. • Assist qualified technicians in repair tasks such as removal, installation and repair of components/machines. • Perform tasks from verbal/written instructions and communicate effectively with supervisor and fellow employees. • Follow directions as given; follow company policies and procedures. • Build competencies and share skills with other technicians and retain acquired knowledge. • Treat customers and co-workers in a courteous and professional manner. • Be responsible and proactive for personal development and training requirements for growth. • Successfully complete appropriate training sessions as required. • Stay current with MCFA and Allied product lines. • Demonstrate and promote Quinn Company core values of Integrity, Teamwork, Respect, Quality and Service. • Other duties as assigned by manager, supervisor or lead person   Bruce Riley
Quinn Group City of Industry, CA, USA
Mar 13, 2019
Full time
ANNOUNCING: A NEW JOB OPENING  Requisition # 19-0117   Job Description:   SUMMARY The Coordinator has primary responsibility for customer and technician communication, keeping current with the job status and communicating this status to the customer daily.   ESSENTIAL DUTIES AND RESPONSIBILITIES • Coordinates dispatch of field or shop technicians to work locations. • Technician time entry into Kronos • Reviews work in process, updating changes as they occur. • Maintains and expedites work orders and coordinates work flow. • Communicate work order status with the customer. • Responds to requests for service and assistance; meets commitments. • Work with customers in a professional manner ensuring their needs are met and obtain a positive NPS score. • Demonstrate professional communication with internal and external customers. • Order Caterpillar parts per customer job. • Actively quotes and sources parts from external vendors. • Manage and analyze WIP (work in progress) process and report. Identify whether it's a warranty issue or involve another department/outside vendor to do repairs or additional upgrades. • Provide customer with Time & Material estimates as needed. • Select proper technician for the job based on skill level. • Authorize technicians to purchase parts from outside vendors with or without a Quinn P.O. • Responsible for obtaining method of payment including cash transactions. • Maintenance of work orders and invoicing, meeting benchmarks of Last day of labor to Invoice and WIP turns. • A fit with Quinn Company's performance driven culture and values of Integrity, Teamwork, Respect, • Quality and Service. • Follow and understand MSHA & OSHA requirements. Know proper PPE and safety rules that apply to the job • Follow and understand mechanical, electrical, & hydraulic system safety procedures. Must be able to understand job environment and select technician with the proper qualifications • Manage work order collection issues and proactive responses to prevent write-off's. • Possess a general Machine and Weld Shop Product Support knowledge. • Support all branches for service requirements as required • Perform other duties as assigned by management.   Bruce Riley
Quinn Group City of Industry, CA, USA
Mar 13, 2019
Full time
  ANNOUNCING: A NEW JOB OPENING  Requisition # 19-0119 Job Description:   SUMMARY Responsible for the coverage, retention, development and satisfaction of a specific group of customers in a specific sales territory as defined by the company. Combined with the ability to utilize company wide resources to create solutions for the customer to with the goal of increasing sales.   ESSENTIAL DUTIES AND RESPONSIBILITIES • Evaluates customer service needs, conducts track machine inspections, estimates repair time and cost, completes quotes and call reports. • Assist with machine repair schedule and the resolution process of service problems when necessary. • Be familiar with and proficient with company provided tools, i.e. • Ultrasonic Wear Indicator, and others as required. • Assists customer with establishment and maintenance of credit account.   Bruce Riley
Quinn Group City of Industry, CA, USA
Mar 13, 2019
Full time
Performs housekeeping, material handling, and basic maintenance duties to assist in the efficient operation of the store.   ESSENTIAL DUTIES AND RESPONSIBILITIES • Performs general housekeeping duties of equipment storage areas, core processing areas and grounds. • Assists customers and employees in the loading and unloading of equipment, core returns and core shipments. • Answer customer questions regarding equipment, core credits and other purchases. • Check-in and out equipment as directed and within established guidelines. • Conveys materials and items as directed to designated areas within the facility. • Performs daily yard inspection and supplies report. • Performs monthly Sales Department inventory process. • Operates material handling equipment, cranes, or vehicles safely and performs daily maintenance as directed. • Identifies and operates CAT and related lines of equipment. • Processes and tracks all Cat and all related lines of components and cores. • Prepares shipments and performs cross dock services for other branch locations core shipments. • Communicates the reception of new deliveries. • Coordinates the application of new equipment identification numbers. • Reports to Parts Manager on core return volume and accuracy. ANNOUNCING: A NEW JOB OPENING  Requisition # 19-0123   Bruce Riley