InnovAge

The  Clinic Clerk  performs a variety of clerical and receptionist duties to support the overall administrative functions of the clinic. In addition, the Clinic Clerk assists in participant care responsibilities, scheduling specialist appointments and performing other clerical duties as needed by either the clinical staff or other departments.  Answers incoming phone line and routes calls to appropriate parties or voice mail as requested. Receives and forwards messages when asked. Greets and directs incoming foot traffic to the center, answers questions about general services offered and finds appropriate information using available references. Performs data entry of participant information, diagnostic orders, test results and Data PACE information per established procedures. Coordinates with the transportation department to schedule outside and special in-house appointments for participants. Ensures that appointment information is relayed to the...