3 jobs found in Palo Alto

Job Title Corporate Reeptionist Description RICOH EMPOWERS WORKPLACES using innovative technologies & services enabling individuals to work smarter. Our people deliver on the promise of Service Excellence. Ricoh offers a full portfolio of benefit and employee programs such as: · Medical Coverage & Vision Coverage · Dental Coverage · Short/Long Term Disability · Term Life and AD&D Insurance · Spouse and Dependent Life Insurance · Flexible Spending Account · EAP and Work Life Benefits · Time off Benefits including: Vacation, Sick, and Holiday · Tuition Reimbursement......and many more Ricoh offers Full Time and Part Time positions with a developmental path and a range of training resources to meet employees' different needs. From on-boarding training to continued development for all of our employees, we provide many resources to set our employees up for continued success. Ricoh works to motivate employees with competitive pay and benefits that are affordable. We offer proven career paths - locally, regionally, and nationally. WE ARE RICOH! Apply today! POSITION PROFILE Perform in a senior level capacity to create and maintain a professional image of the company by providing prompt, courteous and efficient service to visitors, guest employees, telephone callers, taking and relaying messages and performing various light administrative duties. JOB DUTIES AND RESPONSIBILITIES Greet visitors, ask them to sign in, issue them a Visitor Badge, process and assign wireless network account for Headquarters, if applicable and contact the employee the visitor is to see. Activate access for temporary badges for Headquarters employees who forgot or lost their badge or if their badge is malfunctioning. Answer and properly route global calls, some confidential in nature, using company -wide switchboard or provide appropriate information to the caller. Calls are to be handled expeditiously, in a professional and businesslike manner while being friendly and using a high standard of customer service. Prioritize calls and escalate customer service issues to the proper chain of command. Takes initiative to ensure the company phone and speed dial lists are current. Responsible for training a back-up and providing guidance on policies and procedures. Notify employees upon receipt of inbound deliveries or have the delivery made to the Mail Room as is appropriate. Provide light administrative support to Headquarter staff as directed such as issuing facility access cards to employees, scheduling meeting room, assisting Administration or any other team when needed for various tasks (envelope labels, compiling manuals, etc.). Proactively seeks out additional work during downtime. Follow up on loaned access cards to make sure all are returned and contact Security if card is not returned by the end of the day. Builds professional relationships with customers and other teams. Maintain the reception area in a neat and orderly fashion to include visitor reading materials. Perform other duties as assigned by the Site Manager. QUALIFICATIONS (Education, Experience, and Certifications) Typically Required: Requires high school diploma. Experience working in a Headquarters environment preferred. 8+ years of experience as a receptionist in a busy switchboard environment preferred. Type 40 wpm. Must be flexible to work hours between 7:00 AM and 5:00 PM (normally an eight hour shift). Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled. Shift 1st City Palo Alto State CA Req Number 19-03590               James

Job Summary: The Service Desk Agent I is responsible for providing first contact remote support tothe hospitals end users via phone, webchat, and email, assisting with the configuration, repair, and maintenance for a variety of end user devices and applications. Service Desk Agent I attempts to resolve incidents during the initial contact in a professional and efficient manner. Additionally, the Service Desk Agent I coordinates onsite repair or OEM parts/maintenance or escalated support to Level 2 support teams as required. Job Duties: The job duties listed are typical examples of work performed by positions in this job classification, and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities.  Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned. The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient’s rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings. Respond to calls, webchats, and emails from end users. Perform initial diagnosis and support of incidents and service requests. Consistently resolve incidents and service requests on first contact for common IT issues, using knowledge databases and technical service bulletins as required. Determine whether onsite support is required and coordinate with field support teams and OEM manufacturers to ensure timely response. Coordinate support from Level 2 support teams to resolve incidents as required. Track status of incident and service request tickets using SHC’s IT service management tool. Create, update, and maintain knowledge articles in the knowledge management system. Minimum Qualifications: Education: High school diploma Experience: Two (2) years of progressively responsible and directly related work experience. Required Certification: CompTIA A+, Microsoft Technology Associate. Preferred Certification: Microsoft Certified Solutions Associate. Knowledge, Skills and Abilities: These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification. Strong experience troubleshooting, repairing, and supporting the following: Windows 7, Windows 8, Windows 10, and Mac operating systems, as well as common end user computing applications (e.g., MS Office, Outlook, VPN); HP, Dell, Tangent, and Apple desktop/laptop hardware systems; OEM certification or at least 3 years of documented service required on at least 2 of these hardware systems; Apple (iPad) and other common tablet computing devices; Printers, monitors, external hard-drives, network interface cards, etc.; Experience tracking and updating tickets in ServiceNow preferred. Excellent customer service orientation and verbal communication skills Ability to work in the field with accuracy and minimal direction Physical Requirements and Working Conditions: The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.           Vestnys, Stephanie

As a firmware engineer within Vehicle Firmware Engineering, you will be responsible for delivering high quality embedded code running on the processors at the heart of Tesla powertrains, vehicles and energy storage systems. Come join a team of deeply knowledgeable engineers that strive to build the most robust and reliable embedded systems using cutting edge software development tools and practices. You will solve some of the most ambiguous and challenging problems in the embedded software space and change the way the world produces electric vehicles and delivers energy. At Tesla you’ll have the ability to take a lofty goal such as ‘the vehicle will park itself’ into an everyday reality.  We are currently seeking highly talented and motivated embedded software engineers / firmware development engineers from Engineer level to Staff Firmware Engineer level for our BMS (Battery Management Systems), Body Controls (robotics - mechatronics), Drive Inverter (autonomous driving "engine" of the vehicle), Gateway (central nervous system of our cars), Chassis, Thermal and Charging teams. Responsibilities: Deliver high-quality C code in a real-time embedded environment. Specify, design, and implement functionality and behaviors of embedded subsystems. Design the software architecture and firmware implementation on hardware through integration, test and high volume manufacturing. Hands-on hardware bringup, system debugging and code optimization. Make performance and optimization trade-offs to meet product requirements. Requirements: 2-10+ years of professional experience with FW and embedded software development. Experience with one ore more - full life cycle consumer electronics development, embedded systems, robotics, mechatronics, battery management systems, safety-critical SW, real-time controls, IoT, systems software or automotive engineering. Expertise in C, embedded C, familiarity with MISRA C a plus. Fluent in software fundamentals including software design and maintainability. Experience with embedded microprocessor tools. Multithreaded / Multithreading experience. Controls software and algorithm development or implementation is helpful. Test driven development and familiarity with developer driven automated testing. Understanding of physics and basic principles is highly preferred. RTOS - FreeRTOS experience as well as HW fundamentals preferred. Experience with C2000 real-time microcontrollers, TI DSPs or NXP microcontrollers is helpful. Linux kernel / platform SW experience is helpful. Education: BS, MS or PhD in EE/CE/CS, or the equivalent in experience  with evidence of exceptional ability.           Vestnys, Stephanie