35 jobs found in Chico

We are on the general hunt for people who have retail buying, merchandising, purchasing or sales experience.   **MUST BE WILLING TO RELOCATE TO NORTHERN CALIFORNIA** The optimum person takes ownership, is organized, self-motivated and has great problem- solving skills. A comprehensive understanding of merchandising, buying, and sales are essential. Job Type: Full-time Experience: Sales: 2 years (Required) Purchasing: 2 years (Required) Merchandising: 2 years (Required)           Vestnys, Stephanie

Description: The Bicycle Retail Associate is forefront for AMain.com and is charged with excellent customer service. Retail Associates deliver a professional positive lasting memory of the AMain.com experience to all customers, including persons not making a purchase. This role is critical to store strategy, store marketing and teamwork. The focal point of this position includes in store activities, as well as rides and other events as required. Duties and Responsibilities: Welcome customers by greeting them; offering them assistance and ascertain what each customer is shopping for. Direct customers by escorting them to racks and counters; suggesting items. Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Help customer make selections by building customer confidence. Describe merchandise and explain use, or demonstrate operation and care of merchandise to customers. Maintain knowledge of current sales and promotions.Place special orders or call suppliers to find desired items. Keep clientele informed by notifying them of preferred customer sales and future merchandise of potential interest. Answer incoming telephone calls. Take special orders via phone, in an effective and timely manner. Transfer customer calls to appropriate staff. Report any concerns or discrepancies to the Manager. Communicate ideas for better organization, smoother workflow, suggestions, etc, to Manager. Prepare sales slips or sales contracts, total purchases, and receive and process cash or credit payments. Understand company return and exchange policies. Explain policies to customers and accept returns as needed. Watch for and recognize security risks and thefts, and know how to prevent or handle these situations. Stock, arrange and display merchandise to promote sales. Clean shelves, counters, windows, bathroom, floors and tables on a daily basis. Inventory stock and requisition new stock through the Manager. Contribute to team effort by accomplishing related store tasks as needed or directed by Manager. Requirements: Physical Demands/Work Environment: Occasionally lift and/or move 10-50 lbs. Regularly stand, use hands, reach with hands and arms, and talk. Frequently walk, sit, stoop, kneel, or crouch. Vision requirements: Close (clear vision at 20 inches or less), Distance (clear vision at 20 feet or more), Peripheral (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point). Moderate Noise (examples: retail store with computers, printers, customers talking, light traffic). Skills and Education/Experience: Language skills: Basic skills required; Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations, to customers, clients, and other employees of the organization. Mathematical skills: Basic skills required; Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to calculate figures and amounts such as discounts and percentages. Reasoning Ability: Basic skills required; Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Computer literate (knowledge of Excel, Word, E-mail, Internet) with the ability to learn new software applications. Ability to type at least 25 wpm . Previous customer service experience necessary (6 months or more experience). Ability to work in a fast-paced, growing business environment. Professional organizational skills. Ability to work in a team-oriented environment. Knowledge of road and mountain bikes is helpful, but not necessary. Avid cyclist skills are helpful, but not necessary. Must be available for work 20-40 hours per week; weekends can be mandatory. Attention to detail a must. No Degree Required. Characteristics Desired: Have a friendly and engaging personality. Comfortable working with members of the public. Should have a confident manner. Must be helpful and polite. Able to work as part of a sales team. Should be of clean appearance and articulate.           Vestnys, Stephanie

The Office Manager position is responsible for all business related activities including payroll processing, accounts receivable, accounts payable, personnel files, DMV processing, supervising office related work and staff, maintaining compliance with all regulatory standards and communicating with corporate support departments on all appropriate matters. The Office Manager will work with and report directly to our Financial Operations Manager. Responsibilities: Process all payroll associated with company business in a timely manner bi-monthly. Keep staff records up-to-date. Maintains proper processing of DMV. Maintains all proper documentation of all vehicles. Oversees Accounts Payables and Accounts Receivable Desk. Work closely with the Financial Operations Manager and CPA in proper coding of vehicles, invoices and maintaining up-to-date schedules. Requirements: High School Diploma or equivalent required. Associate or Bachelor’s Degree strongly preferred. Must have proven management experience and ability to manage staff of 7. Two years bookkeeping experience. Two years accounting software experience. Proficiency in Microsoft Word and Excel, accounting, timekeeping, and payroll systems preferred Job Type: Full-time Experience: Bookkeeping: 2 years (Required) Staff Manageemnt: 1 year (Required) Accounting Software: 2 years (Required) Education: Associate (Required)             Vestnys, Stephanie

This role enhances the customers' positive service experience by driving them to or picking them up from their homes or offices while service is being performed on their vehicles. Responsibilities Drives customers to their homes or places of business and picks them up after their vehicle is repaired. * Uses good judgment and safe driving skills. * Keeps a timely shuttle route. * Assists passengers getting in and out of vehicles. * Operates radio or similar device to communicate with dealership or other vehicles to report disruption of service. * Keeps a record of trips including names of passengers and destination or pick-up point. * Notifies dispatcher or service manager of any servicing the shuttle vehicle may require, such as oil changes, tires, cleaning, and general maintenance. Qualifications * Maintains a professional appearance. * Performs other duties as assigned. * Valid driver’s license             Vestnys, Stephanie

Ensure customers are satisfied after post service and sales, handling customer complaints in a professional manner, and taking on and exceeding in daily tasks given to you. Here at Courtesy Automotive we want to ensure our customer's leave completely satisfied after sales and service and have been provided with exceptional customer service. Responsibilities: Handling customer complaints in a professional manner Take on daily tasks given to you by management Confirm customer's appointments Take information given to you to create a nightly report to send out to management Keep track of visitors on the lot Follow up with customers post service and sales Taking on multiple incoming calls and distributing them to the correct department Qualifications: Experience with customer service Experience with Google Docs and Microsoft Word Ability to handle customer complaints in a professional manner Availability to work evenings and weekends Experience communicating with customer's via phone, email and in person         Vestnys, Stephanie

Every employee Courtesy Auto Center is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team! Benefits * Medical, Dental, & Vision Insurance * Life Insurance * 401K * Paid holidays/vacation * Employee discounts on products & services Responsibilities * Compiles payroll data such as hours worked; sales volume, bonuses, and commissions; monies to be withheld for taxes; employee contributions to insurance and retirement plans; etc., from time sheets and other records. * Updates master payroll records by verifying and recording changes affecting net wages such as federal and state tax exemptions, insurance coverage, etc., and data concerning compensation increases, promotions, and/or transfer of employees between departments. * Prepares and issues paychecks. * Keeps records of leave pay and nontaxable wages. * Prepares periodic reports of earnings, taxes, and deductions. * Prepares/files all hiring and termination paperwork including COBRA letters. * Maintains records for vacations and sick-day eligibility. * Processes all employee insurance forms and insurance payments in coordination with office manager. Qualifications * Able to communicate effectively verbally in one-on-one situations to customers and other associates * Clean and valid driver’s license with acceptable driving record * Computer literate and must be able to learn Company software * Understands employee payroll issues, and communicates solutions effectively, professionally, and respectfully. * Candidate must have organization skills           Vestnys, Stephanie

Description: Summary: Responsible for daily pulling of customer orders, restocking of incoming inventory, and warehouse organization. Functions as a key part of a team. Essential Responsibilities: Pulls and double checks customer orders accurately and in a timely fashion. Restocks incoming inventory to correct locations in warehouse and maintains overstock areas. Ensures all customer orders are treated with the highest priority. AMain’s goal is to ship orders out the same day if received before Noon or at least within 24 hours of receipt. Incorporates and applies AMain’s Core Values into daily duties. Ability to receive and apply direction from Distribution Center Manager, Distribution Center Supervisor, and D/C Shift Lead. Recognize, document and alert the Distribution Center Manager, Distribution Center Supervisor, or D/C Shift Lead of any issues or concerns. Reports injuries to Distribution Center Manager, Distribution Center Supervisor, or D/C Shift Lead within 24 hours of event. Complies with company policies and procedures giving special attention to safety regulations. Reports any safety issues to Distribution Center Manager, Distribution Center Supervisor, or D/C Shift Lead immediately. Communicate ideas for better organization, better work flow, and suggestions to Distribution Center Manager, Distribution Center Supervisor, or D/C Shift Lead verbally or written. Ability to be flexible for other duties that may not be listed above as required by Distribution Center Manager, Distribution Center Supervisor, or D/C Shift Lead. Non-Essential Responsibilities (duties performed on an as-needed basis): Packing/shipping of customer orders for shipment in an efficient, accurate, and timely manner. Receives incoming inventory, unpacks boxes, and correctly checks/scans against invoices. Integrates new inventory stock using current organizational procedures. Requirements: Education/Experience Requirements: No Degree Required. Prior related experience helpful in all areas. Basic reading, writing, oral communication and arithmetic skills required. Computer literate (knowledge of Excel, Word, Email, Internet) with the ability to learn new software applications. Knowledge, Skills and Abilities: Must be able to correctly identify and match inventory part numbers at a fast pace. Remote control car/helicopter/airplane knowledge is helpful, but not necessary. Ability to work/multi-task in a fast-paced, growing, company environment. Attention to details a must in a fast paced environment. Good organizational and planning skills. Ability to be a self-starter and take initiative when necessary. Must be available for work approximately 40 hours per week. Physical Demands/Work Environment: Must be able to walk and stand regularly on hard surfaces. Regularly pushing and pulling of orders, shipping, restock carts. Manual dexterity (skill in using the hands adeptly and regularly). Regularly reaching with hands and arms. Regularly bending, squatting, stooping, kneeling, crouching, twisting, sitting, reaching and stretching throughout the day. Regularly work in extreme temperature conditions (hot/cold). Frequently lift and/or move 40 pounds, sometimes continuously for short periods of time. Frequently climb or balance on ladders. Occasionally maneuver heavy materials with the use of pallet jack or hand truck as required and maintains tools and equipment in a clean, orderly, and safe manner. Close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), and ability to adjust focus (ability to adjust the eye to bring an object into sharp focus). Moderate noise environment.             Vestnys, Stephanie

Are you looking to be a part of one of the fastest growing brands in the US? If so, look no further as our Chico office is looking for an amazing Customer Experience Team Manager to join our team! Come and be part of one of the fastest growing e-commerce companies in the world! If you’re interested in working for a company that is transforming the intimates shopping experience as we know it, we just might be the perfect fit for each other. As a Customer Experience Team Manager at ThirdLove you will be responsible for providing guidance, coaching and career counseling to a team of assigned CX Associates on an on-going basis. Mentor all Associates on Customer Service techniques; and, ensure that all Associates receive proper training to meet their role requirements. Work interactively with different teams and convey customer feedback to the rest of the company. Foster our Exceptional Customer Experience by supporting our Quality Program with actionable feedback, best practices and competency development. THE JOB Provide guidance, coaching and career counseling for CX Associates via regularly scheduled 1:1’s. Coach Associates that result in performance improvement and/or meeting/exceeding performance expectations. Act as an Escalation Point for customers and work on the most difficult tickets in cooperation with various internal groups. Utilize escalations as opportunities to further educate Associates on how to effectively handle difficult customer situations. Work with CX Associates to resolve or properly close all tickets. Document Associate expectations, coaching sessions and general performance which effectively contributes to Performance Improvement Plans if needed. Ensure documentation is up to date and/or provide feedback for updates to the appropriate team. Collaborate with Workforce Management to manage staff assignments and achieve service level targets. Collaborate with other teams to solve complex CX and/or Operations problems. Communicate customer feedback with appropriate teams in any/all locations. Work with the Operations Leadership Team to improve upon current service delivery performance. Model the ThirdLove voice and tone in order to convey our brand and personality. Make good, timely decisions in loosely defined situations with interdependencies or multiple factors to consider. Ask questions and collect information to gain an accurate understanding of possible alternatives before making a decision. Ability to apply situational, critical thinking skills to resolve customer complaints quickly and accurately. Demonstrate strong organizational and priority management skills. Demonstrate ability to multitask in a dynamic work environment. Demonstrate solid analytical skills that allow for root cause analysis and effective coaching sessions. Lead a group of CX Associates. Perform other duties as assigned. THE QUALIFICATIONS 2+ years as Supervisor or Lead is preferred; one year experience is required. 2+ years working in customer service and/or sales in contact center environment is preferred. Bachelor’s degree, or equivalent years of experience is required. Proficient PC Skills, including proficiency in Office and/or Google Docs/Sheets Minimum typing speed of 45 WPM All new-hires must be available for an initial three-week training period (Monday - Friday, 8:30 AM - 5:00 PM or 9:00 AM - 5:30 PM). The Customer Experience Team operates Sunday - Saturday, 4:50 am - 10:00 pm PST. All candidates must be able to work AM or PM shifts as well as weekends and holidays. THE PERKS Comprehensive health benefits (medical, dental, vision, life and disability) 401k plan Stocked kitchen Awesome product discounts and quarterly product allotment (free products) Member of Bonusly, a peer recognition and rewards platform Job Type: Full-time Experience: Supervisor: 1 year (Required) Customer Service: 2 years (Preferred)           Vestnys, Stephanie

ThirdLove is a fast-growing intimates brand designing bras with real women in mind. Instead of using standard industry measurements, we developed proprietary half-cup sizes based on thousands of real women’s measurements and have created a fit service that removes the hassle in finding the perfect fit. For us, it's not just about the bra — it's about how you feel in it. Our culture is entrepreneurial and dynamic, with a passionate dedication to creating beautiful products and great user experiences. We are looking for talented and dedicated customer service specialists to join our team! If you’re interested in working for a company that is transforming the intimates shopping experience as we know it, we just might be the perfect fit for each other. As a Customer Experience Associate at ThirdLove you'll be helping shape and create a first-class experience for our customers, including: connecting with our customers in various ways, working interactively with different teams, and conveying customer feedback to the rest of the company. This is an opportunity to get into a high-growth startup at the ground level and see a direct impact in your work. THE JOB Deliver high touch customer service through phone, email, live chat and social media Adopt the ThirdLove voice and tone in order to convey our brand and personality Contribute ways to streamline our internal and customer-facing processes and policies and better serve our customers Master our internal management system in order to efficiently and effectively process orders, exchanges, and returns Channel customer insights to engineering, marketing, design, and product Diagnose fit issues and expertly recommend the correct size and products THE QUALIFICATIONS Ready to know & love our products and technology to help customers find the right fit and style A great communicator, who is warm, empathetic, conscientious, optimistic, adaptable, and who enjoys working in a team Passionate about eCommerce and online shopping experiences 1+ year in a customer facing/customer service role, preferably via email, phone, and/or live chat Minimum typing speed of 45 WPM All new-hires must be available for an initial 3-week training period (Monday - Friday, 8:30 AM - 5:00 PM or9:00 AM - 5:30 PM). The Customer Experience Team operates 365 days a year, seven days per week. Following training, hours of operation are 4:50 AM - 10:00 PM. All candidates must be able to work AM or PM shifts as well as weekends and holidays. THE PERKS Pay is $14 per hour Comprehensive health benefits (medical, dental, vision, life and disability) 401k plan Stocked kitchen Awesome product discounts and quarterly product allotment (free products) Member of Bonusly, a peer recognition and rewards platform Job Type: Full-time Location: Chico, CA (Required) Work environment: Call center Communication method(s) used: Email Phone Chat           Vestnys, Stephanie

With the general direction of the Branch Manager and Office Supervisor the Administrative Customer Service Representative is responsible for a variety of duties including but not limited to: Answering telephones and directing persons and/or telephone calls to the appropriate department or person. Providing information about products and services over the phone. Resolving customer complaints. Receiving and delivering messages verbally and/or in writing. Scheduling WDO inspections and/or pest control jobs. Entering work orders. Collecting past-due receivables. Compiling data scanning and filing. Typing termite reports and Notice of Work Completion and/or Exclusion. Generating wdo diagrams on Microsoft Vizio. Uploading termite transaction to the State of California; pouch original to Safety/Risk Department. Operating computers electronic calculators fax machines copiers and any other equipment used to affect the efficient timely operation of the branch. Required Knowledge Skills and Abilities Customer Service - Manage difficult or emotional customer situations; Respond promptly to customer needs; Solicit customer feedback to improve service; Respond to requests for service and assistance. Interpersonal Skills - Focus on solving conflict not blaming; Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. Oral Communication - Speak clearly and persuasively in positive or negative situations; Listen and get clarification; Respond well to questions. Written Communication - Write clearly and informatively; Edit work for spelling and grammar; Present numerical data effectively; Able to read and interpret written information. Ability to read and comprehend simple instructions short correspondence and memos. Ability to write simple correspondence. Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money. To perform this job successfully an individual should have knowledge of the Microsoft Office Suite: Word Excel and Outlook. Job Requirements Must pass a pre-employment drug test and background check before beginning work. May be required to work overtime and/or on Saturdays. Must speak and write clearly and effectively in English and dress in a manner suited to a professional office. A pleasant personality good interpersonal skills and the ability to deal positively with our customers and with other employees occasionally under stressful conditions is a prime requisite. A valid California driver's license and a DMV printout must be on file before operating a company vehicle. Each employee must obey safety instructions rules policy and procedures and use provided and installed safety devices and safety equipment. An employee is responsible for notifying his/her immediate supervisor of a violation or deficiency in safe and healthful working conditions. Must demonstrate good attendance/punctuality; Be consistently at work and on time; Arrive at meetings and appointments on time. Education and Specifications High school diploma or general education degree (GED) is preferred. Physical Demands May be asked to lift heavy objects or clean dishes and perform general maintenance such as empty the trash or sweep floors as part of an employee rotation. The employee may occasionally lift and/or move up to 25 pounds. While performing the duties of this job the employee is regularly required to sit use hands to finger handle or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand walk and stoop kneel or crouch. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Work is generally performed within an office setting with climate controlled temperature adequate lighting and minimal health/safety hazard potential. The noise level in the work environment is usually quiet to moderate as a result of ringing phones fax machines and other standard office equipment. Toxic chemicals are stored on-site but physical contact by administrative staff personnel is not required and the danger of exposure is minimal. While performing the duties of this job the employee is occasionally exposed to moving mechanical parts and vehicles. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To apply please email: Careers@clarkpest.com Education Preferred High School or better Skills Preferred Type 45+ wpm Reading Comprehension Organizational Skills Multitasking Microsoft Word Microsoft Outlook Microsoft Excel Dependability Customer Service Communication Attention to Detail Administrative Active Listening 10-Key           Vestnys, Stephanie

Busy plumbing company seeking Bookkeeping Manager. MUST have Quickbooks experience. Position will handle bills, health insurance, dental and vision programs, retirement program, insurance renewals (liability, work comp and GL) and other duties as assigned. Person in this position will oversee AR person. We are currently working toward self insuring and need to continue work on health and safety program implementation. Fun atmosphere, great people and casual environment. Job Types: Full-time, Part-time Salary: $18.00 to $25.00 /hour Experience: Quickbooks: 2 years (Required) bookkeeping: 4 years (Preferred) Language: Spanish (Preferred)           Vestnys, Sephanie

Shop job, helping hydraulic mechanics with hydraulic repairs and shop clean up. Job Type: Full-time Salary: $15.00 /hour Experience: shop: 1 year (Preferred) Pay frequency: Every other week Management: Team Lead           Vestnys, Stephanie

As a part of the shift leadership team you will be overseeing up to 50 fulfillment associates. You will ensure that workflow operates smoothly and that the fulfillment staff are able to work continuously and efficiently. The person occupying this position is expected to manage order batches and work assignments, monitor task progress, and meet multiple shipping deadlines. A key part of your role will be consistently communicating fulfillment metrics as well as any issues or errors during your shift to the following shift lead and department manager. This position is also responsible for opening and closing the warehouse, managing the alarm system for the warehouse, and other tasks as assigned by the Fulfillment manager Because of this person’s efforts, Lulu’s will be able to efficiently pack and fulfill orders for our many customers. Shift: Tuesday, Friday - Sunday 3:15 pm - 2:15 am QUALIFICATIONS 1+ yrs. experience in a supervisory role over a team of 20+ Knowledge of Excel and Google Suite Experience with Adobe WMS or other order management system preferred Excellent communication; written (Slack or email), oral and group facilitation Prior experience working in a warehouse environment desired Must be able to adapt quickly and cooperatively to change and be willing to jump in to help fulfillment staff as needed Demonstrate cooperative behavior with colleagues, supervisors, and managers at all times Work well under pressure. Meet multiple, and sometimes, competing deadlines High School Diploma or GED required PHYSICAL REQUIREMENTS FOR PERFORMING ESSENTIAL DUTIES Sitting/Standing/Walking: Approximately 70% of the time is spent in varying work areas with approximately 30% of time spent in an office environment Lifting/Carrying: Ability to lift, carry, and hold up to 50 lbs Stooping/Kneeling: Ability to stoop and/or kneel to access equipment when needed Additional Information This is a full-time position. It comes with a fantastic benefits package including comprehensive health insurance and 401(k) with company match, as well as a generous paid time off program (just to name a few).             Vestnys, Stephanie

Lulus.com is seeking friendly, enthusiastic, detail-oriented individuals with excellent communication skills to act as Refunds Processors during our busy season before moving into a more generalized customer support role. As a refunds processor you will be calculating and processing refunds based upon order notes. RESPONSIBILITIES Efficiently navigate company’s online order management system Accurately and quickly read customer order notes and calculate refund amount owed Process customer refunds using various online payment processors Document each refund issued in customer order notes according to specified guidelines Meet daily and weekly quotas on a consistent basis QUALIFICATIONS Fast and accurate Data entry and/or 10-key skills Strong knowledge Microsoft and Google Suite of products Must possess strong math and problem solving skills Knowledge of credit card processes a plus Must be available 40 hours per week with some overtime on an as-needed basis Must have a positive attitude to contribute to a small team that works in close quarters with each other Must be goal driven and responsible Must be flexible in an ever-changing environment Additional Information This is a full-time position. It comes with a fantastic benefits package including comprehensive health insurance and 401(k) with company match, as well as a generous paid time off program (just to name a few).           Vestnys, Stephanie

The Inventory Planner is responsible for pre- and in-season management of inventory. This includes planning inventory to hit target in-stock levels while minimizing overstocks, tracking & reporting results to management and working closely with cross-functional teams to maximize the business. The position requires experience with OTB management, proficiency in Excel, the ability to analyze and process large amounts of data, strong quantitative and analytical skills and the ability to solve complex problems. The ideal candidate must be able to multi-task with the ability to manage projects with a strong attention to detail, give and receive feedback and possess strong interpersonal, written and verbal communication skills. RESPONSIBILITIES Take a leading role in managing inventory and work toward creating a collaborative, innovative and results-oriented environment with cross-functional teams Balance workload priorities across in-season and pre-season planning deliverables to ensure successful execution of inventory management (including buy planning, pre-season forecasting and bi-weekly re-forecasting) Reconcile top-down & bottoms-up department plans to division plans and forecasts Analyze pre-season plan and merchandising strategies for significant changes against last year Create category level quarterly hindsight reports to drive strategic assortment decisions for future quarters and in-season management Own and drive the OTB actualization process on a monthly basis Identify and communicate tool and process improvement opportunities to the Senior Inventory Planning Manager Provide support to leadership on special projects as needed QUALIFICATIONS Knowledge Skills & Abilities Strong Microsoft Excel skills Strong analytical skills and ability to understand financial metrics and reporting Detail oriented Ability to problem solve and make effective decisions Cultivate strong working relationships across multiple cross-functional partners to ensure business success Demonstrates an ability to set objectives and goals and organize work appropriately to meet and exceed his/her goals Anticipate risks and identify contingency plans and processes to prevent disruptions when risks occur Demonstrate strong listening, written and oral communication skills Education and Experience Bachelor’s degree required (in Business or Finance preferred) Minimum of 2 years of retail apparel planning and OTB management experience; ecommerce experience a plus Additional Information This is a full-time position. It comes with a fantastic benefits package including comprehensive health insurance and 401(k) with company match, as well as a generous paid time off program (just to name a few).           Vestnys, Stephanie

Lulus.com is seeking friendly, enthusiastic, detail-oriented individuals with excellent communication skills to fill full-time customer service positions. Do you enjoy helping others? Are you fashion minded and keep up with current fashion trends? This could be the perfect job for you!  RESPONSIBILITIES Answer customer questions and assist them with order placement and site navigation through phone, chat, and email. Assist customers with making purchasing decisions. Resolve any and all customer issues in a timely, upbeat, and friendly manner. Manually place new orders. Field customer questions, concerns & problems. Maintain a thorough working knowledge of the company's products and relay this information to customers. Develop rapport with customers. QUALIFICATIONS Strong interpersonal skills Professional phone etiquette Proficient use of computer and software applications (Microsoft Office, Google Docs, Email).  Exceptional grammar and punctuation Creative problem solving.  Knowledge of customer service principles and best practices. Ability to multitask. Ability to work in a team as well as independently.  One to Two Years of experience in providing customer service from a call center in either call or text format.  AA or Bachelors degree in a related subject preferred  Additional Information Full-time availability is preferred. It comes with competitive pay, a fantastic benefits package including comprehensive health insurance and 401(k) with company match, as well as a generous paid time off program (just to name a few). The position is based out of Chico, CA.  Lulus is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status or any other basis prohibited by law.           Vestnys, Stephanie