HM Electronics
Carlsbad, CA, USA
HME is currently recruiting for a Desktop Support Specialist III who will install and troubleshoot telecom (Mitel) systems. Occasionally you may assist with software and hardware related to desktop computing. The Desktop Support Specialist III will update and maintain telephones and desktops while having the ability to execute projects as assigned.
What you will do in the position:
Troubleshoots and maintains Telecom applications.
Manage the phone system from a change and add perspective.
Troubleshoots hardware, software, and operating system problems.
Simulates or recreates user problems to resolve operating difficulties.
Recommends system modifications to reduce user problems.
Runs system utilities as preventative maintenance and to optimize performance.
Installs software and hardware for telephones and workstations
Add/delete/modify active users in the accounts directory.
Configures and connects Windows/Intel workstations to...