3 jobs found in aliso viejo

As a Tesla Advisor, Delivery, your primary focus is on enhancing operational efficiency to boost store productivity.  The Tesla Advisor, Delivery, supports customers after they place a vehicle order by collaborating with cross-functional teams to ensure an exceptional experience. This includes securing financial solutions, managing trade-in details, and completing delivery milestones. To succeed at Tesla, you must be energetic, highly organized, and hard-working.  You should have a passion for sustainable energy and the ability to create exceptional client experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We are seeking a candidate with both the skills to create an exceptional client experience and a genuine commitment to the cause of sustainable energy. The Role Prepare customer loan and DMV documents and collaborate with other employees to ensure successful delivery appointments Demonstrate...

Tesla is seeking a Service Advisor dedicated to advancing one of the most innovative vehicle brands globally. This role demands a substantial degree of engagement with both customers and internal teams. The ideal candidate will excel in delivering exceptional customer service and demonstrate an aptitude for developing technical expertise in servicing vehicles. Members of our service team must be passionate about supporting cutting-edge EV technology and accelerating the world's transition to sustainable energy. The Role Provide exceptional customer service by promptly addressing inquiries and concerns, taking ownership of service visits, and fostering a welcoming environment for our customers Assess technical issues, explain service needs to customers in understandable terms, and offer solutions over the phone when possible Actively listen to customer concerns, ask clarifying questions to identify issues accurately, and escalate to Service Manager as needed...