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Essential Job Duties and Responsibilities: Coordinate GET-A-Lift Assessment program activities; by performing evaluations of the physical and cognitive transit skills of customers applying for the paratransit service Learn and understand all Federal ADA regulations in reference to transit   Perform clerical functions; document results of evaluations and generate letters to applicants while maintaining files Develop a volunteer program to train and assist volunteers in coordinating group training trips Implement a policy regarding “No shows” and “Lates” for clients Provide travel training to individuals and organizations with clients/employees needing travel training for public transit Maintain a sound client/customer relationship to foster satisfaction with the District’s quality of service   Minimum Qualifications Education and experience equivalent to two years of college-level courses and two years supervisory experience or any equivalent combination of education and experience which provides the desirable knowledge, skills and abilities. Strong computer skills and knowledge of entering data using Excel, WORD, and SharePoint programs Requisite reading, mathematical, written language and verbal skills in order to perform the essential functions of the job Possess a valid California drivers’ license and driving record acceptable to the District’s insurance underwriter     Knowledge and Abilities Knowledge of principles and practices of marketing Knowledge of basic principles of transit operations Ability to effectively represent the district to the community Ability to work independently Ability to write clear and concise reports Possess strong interpersonal skills   Pre-placement physical and drug screen required. The successful candidate will also be required to undergo a Department of Justice background investigation.     Gary Munson adavison@getbus.org

Vacancy Questions Preview Grade: 05 1 GS-5 Choose one answer that best describes your education, experience or combination of education and experience as related to the qualification requirements for this position. Answer to this question is required I possess at least one year of specialized experience equivalent to at least the GS-4 level in the Federal service as described in the vacancy announcement. This experience has equipped me with the knowledge, skills and abilities to perform the duties of the position, and is related to the duties of the position to be filled. I have successfully completed four full years of education above the high school level for which high school graduation or the equivalent was a prerequisite. This education was obtained in an accredited business, secretarial or technical school, junior college, college or university. I possess a combination of post-high school education and specialized experience as described above. I do not meet any of the requirements as described. 2 Select the answer that best describes your experience in organizing and prioritizing work. Answer to this question is required I prioritize my work and coordinate with others on requirements and deadlines in 5 or more major office functions (such as time sheets, correspondence preparation, travel arrangements, requisitions, special projects) to assure that work deadlines are met and work is completed satisfactorily. I prioritize my workload and coordinate with other administrative personnel in multiple offices in 5 or more major office functions (such as time sheets, correspondence preparation, travel arrangements, requisitions, special projects) to assure that work deadlines are met and work is completed satisfactorily. I prioritize my work and coordinate with others on requirements and deadlines in 3 to 4 major office functions (such as time sheets, correspondence preparation, travel arrangements, requisitions, special projects) to assure that work deadlines are met and work is completed satisfactorily. I prioritize my work and coordinate with others on requirements and deadlines in 1 to 2 major office functions (such as time sheets, correspondence preparation, travel arrangements, requisitions, specials projects) to assure that work deadlines are met and work is completed satisfactorily. I have limited experience in prioritizing and coordinating my work to meet office requirements and deadlines. None of the above. 3 Ability to interpret guidelines and follow procedures in order to decide approaches and resolve specific business-type problems. Answer to this question is required I have not had education, training or experience in performing this task. I have completed formal education or training in performing this task but have not yet performed it on the job. I have performed this task on the job under close supervision by a supervisor manager or senior employee to ensure compliance with correct procedures I have performed this task as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee. This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task and/or others have consulted me as an expert for assistance in performing this task. 4 Select the software application(s) that you utilize proficiently (proficiently means you understand and utilize a majority of the system’s functionality/capabilities). Answer to this question is required Microsoft Word WordPerfect Microsoft Power Point CorelDraw E-mail (i.e. Lotus Notes, GroupWise, Microsoft Outlook, etc.) Microsoft Access Microsoft Excel Lotus 1-2-3 Other Applications including Government systems and commercial off-the-shelf systems None of the above 5 Select one statement that best describes your ability to retain composure under stressful situations when dealing with a variety of people. Answer to this question is required My experience has not required me to deal with a variety of people in stressful situations. I have limited experience in handling stressful situations that deal with a variety of people. When I have, my supervisor or a senior level person was there to assist me in these situations. I served in positions where I maintained composure in stressful situations dealing with a variety of people. Most of the time, I was able to do this without the review or intervention of my supervisor or a senior level person. I served in positions where I maintained composure in stressful situations dealing with a variety of people. I was able to do this without the review or intervention of my supervisor or senior level person. 6 Please select all of the tasks you have performed as a regular and recurring part of your job assignments. Check all that apply. Answer to this question is required Search files, documents or other sources for informational materials. Search for and locate records presumed lost or misplaced. Conduct personal inquiries or searches to obtain information from a number of different offices and personnel. Interpret and apply regulations dealing with records maintenance, Plan, coordinate, and establish work-tracking systems to monitor action items and deadlines. Design and implement new or revised administrative procedures to meet organizational needs. Analyze proposed and existing processes and methods, identify problems or issues, devise options, and recommend solutions. Review existing processes and procedures for compliance with existing laws, regulations or program compliance requirements. Monitor office budgets and/or allocated funds Maintaining, coordinating and prioritizing supervisor's calendar. Planning, organizing, and coordinating travel arrangements. Planning, organizing, and coordinating meetings. Planning, organizing, and coordinating conferences. Organizing the flow of clerical work processes in the office. Designs and implements new or revised correspondence procedures to meet organizational needs. Coordinate work schedules to ensure adequate office coverage. Sets workload priorities for subordinate staff. None of the above. Grade: 06 1 GS-6 Choose one answer that best describes your experience as related to the qualification requirements for this position. Answer to this question is required I possess at least one year of specialized experience equivalent to at least the GS-5 level in the Federal service as described in the vacancy announcement. This experience has equipped me with the knowledge, skills and abilities to perform the duties of the position, and is related to the duties of the position to be filled. I do not meet any of the requirements as described. 2 Select the response(s) that describe the pre-award function(s) you have performed on a regular and recurring basis. Answer to this question is required Determine the most efficient and secure method of issuing solicitations Advise potential bidders of solicitation requirements Conduct public bid openings for sealed bid solicitations Prepare and distribute Abstract of Bids Receive, log, and distribute proposals received under negotiated solicitations Write or edit contract documents Draft contract documents Assemble and prepare information requested by others Select appropriate clauses and provisions for inclusion into solicitations None of the above 3 Select the answer that best describes your education, experience, or training in using the Federal Acquisition Regulation (FAR), as it relates to purchasing supplies, equipment and services. Answer to this question is required I have not had education, training, or experience using the FAR. I have had education or training in using the FAR, but have not yet used the FAR on the job. I have used the FAR, with close supervision from a supervisor or senior employee. I have used the FAR as a regular part of my job, independently and with few exceptions without review by a supervisor or senior employee. In addition to independently using the FAR as a regular part of my job, I have supervised the performance of this task and/or I have trained others in the performance and/or am normally consulted by others as an expert for assistance. 4 Select the response that best describes your experience reviewing purchase order or contract files for inclusion of specific documents or clauses. Answer to this question is required I have not had education, training or experience in performing this task. I have completed formal education or training in performing this task but have not yet performed it on the job. I have performed this task on the job under close supervision by a supervisor manager or senior employee to ensure compliance with correct procedures. I have performed this task as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee. This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task and/or others have consulted me as an expert for assistance in performing this task. 5 Select the answer that best describes your experience identifying and resolving purchasing conflicts with other entities. Answer to this question is required I have not had education, training or experience in performing this task. I have completed formal education or training in performing this task but have not yet performed it on the job. I have performed this task on the job under close supervision by a supervisor manager or senior employee to ensure compliance with correct procedures. I have performed this task as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee. This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task and/or others have consulted me as an expert for assistance in performing this task. 6 Select the response that best describes your experience maintaining an electronic document management system to update and maintain procurement documents or related information. Answer to this question is required I have not had education, training or experience in performing this task. I have completed formal education or training in performing this task but have not yet performed it on the job. I have performed this task on the job under close supervision by a supervisor manager or senior employee to ensure compliance with correct procedures. I have performed this task as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee. This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task and/or others have consulted me as an expert for assistance in performing this task. Grade: 07 1 GS-7 Choose one answer that best describes your experience as related to the qualification requirements for this position. Answer to this question is required I possess at least one year of specialized experience equivalent to at least the GS-6 level in the Federal service as described in the vacancy announcement. This experience has equipped me with the knowledge, skills and abilities to perform the duties of the position, and is related to the duties of the position to be filled. I do not meet any of the requirements as described. 2 Select the response(s) that describe the pre-award function(s) you have performed on a regular and recurring basis. Answer to this question is required Determine the most efficient and secure method of issuing solicitations Advise potential bidders of solicitation requirements Conduct public bid openings for sealed bid solicitations Prepare and distribute Abstract of Bids Receive, log, and distribute proposals received under negotiated solicitations Write or edit contract documents Draft contract documents Assemble and prepare information requested by others Select appropriate clauses and provisions for inclusion into solicitations None of the above 3 Select the answer that best describes your education, experience, or training in using the Federal Acquisition Regulation (FAR), as it relates to purchasing supplies, equipment and services. Answer to this question is required I have not had education, training, or experience using the FAR. I have had education or training in using the FAR, but have not yet used the FAR on the job. I have used the FAR, with close supervision from a supervisor or senior employee. I have used the FAR as a regular part of my job, independently and with few exceptions without review by a supervisor or senior employee. In addition to independently using the FAR as a regular part of my job, I have supervised the performance of this task and/or I have trained others in the performance and/or am normally consulted by others as an expert for assistance. 4 Select the response that best describes your experience reviewing purchase order or contract files for inclusion of specific documents or clauses. Answer to this question is required I have not had education, training or experience in performing this task. I have completed formal education or training in performing this task but have not yet performed it on the job. I have performed this task on the job under close supervision by a supervisor manager or senior employee to ensure compliance with correct procedures. I have performed this task as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee. This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task and/or others have consulted me as an expert for assistance in performing this task. 5 Select the answer that best describes your experience identifying and resolving purchasing conflicts with other entities. Answer to this question is required I have not had education, training or experience in performing this task. I have completed formal education or training in performing this task but have not yet performed it on the job. I have performed this task on the job under close supervision by a supervisor manager or senior employee to ensure compliance with correct procedures. I have performed this task as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee. This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task and/or others have consulted me as an expert for assistance in performing this task. 6 Select the response that best describes your experience maintaining an electronic document management system to update and maintain procurement documents or related information. Answer to this question is required I have not had education, training or experience in performing this task. I have completed formal education or training in performing this task but have not yet performed it on the job. I have performed this task on the job under close supervision by a supervisor manager or senior employee to ensure compliance with correct procedures. I have performed this task as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee. This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task and/or others have consulted me as an expert for assistance in performing this task. 7 Select the computer programs you use independently as a regular part of your job. Answer to this question is required PRISM Local Area Network Excel or other spreadsheet software Microsoft Word of other word processing software Groupwise or other electronic mail system Federal Financial System (FFS) MAXIMO - Maintenance Management and Inventory Management System FBMS None of the above Grade: All Grades 1 Select the type(s) of personal contact(s) you routinely make while performing the assigned duties of a position. Answer to this question is required Co-workers/workers in related units Engineering and technical staff Administrative support staff Blue collar/trades workers Vendors and their representatives Members of the general public Supervisors/Managers Other government organizations Private companies Contractors Sales persons Other None of the above 2 Select the response which indicates the experience you have had with written communications. Answer to this question is required Prepared correspondence to respond to routine or general informational inquiries. Prepared technical reports going to co-workers or supervisors. Prepared correspondence or technical reports going to officials outside my employing organization. Prepared sensitive correspondence or technical reports such as responses to Congressional inquiries in support of resolution of litigation None of the above 3 Select the response(s) that describe(s) your experience utilizing the computer to maintain files and/or documents. Answer to this question is required Creating, editing, printing, retrieving electronic files Creating documents that contain tables and/or graphics using presentation software Creating and editing existing databases or spreadsheets Producing documents requiring complex/varied formats such as graphics or tables within text None of the above 4 Have you worked with cataloging or filing electronic documents in a filing system, e.g., Automated Records Management System (ARMS). Answer to this question is required Yes No 5 Select the response that best reflects your experience working in an office support position that required establishing priorities and meeting time constraints. Answer to this question is required I have served as the primary office support position that routinely collaborated with others and adjusted multiple priorities to generate results under time-critical deadlines. I have experience in an office support position that routinely required adjusting administrative workloads and resources to meet shifts in priorities. I have experience generating products or services in a work environment that routinely was subjected to time sensitive priorities and deadlines. I have completed training in time management, but have not been employed in a situation that routinely required responding to critical deadlines. None of the above 6 Do you have experience in researching and/or analyzing administrative problems and providing recommendations for resolutions? Answer to this question is required Yes No 7 Have you received an employee performance appraisal rating in the previous 12 months? Answer to this question is required Yes 7.1 Indicate who officially rated your performance (e.g., immediate supervisor, 2nd level supervisor, acting supervisor, etc.). Also, indicate your rating in terms of the performance system (e.g., 3 level rating out of a 5-tier system; 2 level rating out of a 3-tier system; Pass rating out of a Pass/Fail system). Maximum length of 250 characters.   No 8 Indicate who officially rated your performance (e.g., immediate supervisor, 2nd level supervisor, acting supervisor, etc.). Also, indicate your rating in terms of the performance system (e.g., 3 level rating out of a 5-tier system; 2 level rating out of a 3-tier system; Pass rating out of a Pass/Fail system). Maximum length of 250 characters. Answer to this question is required 9 In the last three years, have you been recognized for your performance, accomplishments, and/or contributions at work? Answer to this question is required Yes 9.1 Indicate the type of recognition received (e.g., monetary award, time off award, safety award, plaque, etc.), for what purpose, and from whom (e.g., supervisor, co-worker, community or government official). Maximum length of 250 characters.   No 10 Indicate the type of recognition received (e.g., monetary award, time off award, safety award, plaque, etc.), for what purpose, and from whom (e.g., supervisor, co-worker, community or government official). Maximum length of 250 characters. Gary Munson https://jobs.monstergovt.com/bor/vacancy/previewVacancyQuestions.hms?orgId=2&jnum=75910 Felicia Ramirez framirez @ usbr .gov

Vacancy Questions Preview Grade: 07 1 GS-7 Choose one answer that best describes your experience as related to the qualification requirements for this position. Answer to this question is required I have at least one year of specialized experience that has equipped me with the particular knowledge, skills and abilities to successfully perform the duties of the position. This experience is related to the work of the position and equivalent to at least the GS-06 level in the Federal service as described in the vacancy announcement. I do not meet any of the requirements as described Grade: All Grades 1 Select the responses which indicate the supply management functions you have performed on a regular and recurring basis. Answer to this question is required Issuing supplies Ordering supplies Receiving supplies Shipping supplies Storing supplies in a supply room Storing supplies in a warehouse-type facility Cataloging supplies Accounting for supplies Bookkeeping Reconciling records Replenishing supplies in a supply cabinet Contacting supply companies Determining stock levels Determining items to stock Monitoring turnover and use Upkeep and organization of supply storage locations None of the above 2 Which requisition management functions have you performed on a regular basis? Answer to this question is required Research catalogues and other resources to identify appropriate stock items Prepare requisition requests Verify availability of in-stock items Identify obsolete items and make suggestions for alternatives or substitutes Monitor the activity and status of requisitions Monitor expiration dates of in-stock items Explain requisition procedures to others Review requisitions for required information None of the above 3 Select the responses which describe the types of property management tasks with which you have experience. Answer to this question is required Receipt of property Storage of property Issuance of property Maintain accountability records for personal and real property Acquired or excessed property Site inventories Utilization surveys Lost, stolen, or damage reports for property Reconcile inventory reports with computerized records Prepare inventory reports Provide advice on rehabilitation, replacement, and/or disposal of equipment Building maintenance and management Space management Facility security Real property management (housing rentals/establishing rental rates) None of the above 4 Select the responses which describe the types of data you have maintained on a computer database. Answer to this question is required Property data Maintenance schedules Supply inventory Vendor database Vehicle records (mileage, usage (utilization), maintenance costs, fuel, etc) Purchase order logs Purchase order data Other None of the above 5 Select the responses that describe the types of problems you have handled on a regular basis. Resolve and reconcile shortages or overages in inventories Identify missing information Check information and documents for accuracy Resolve shipping discrepancies Investigate and document property damage issues Investigate property losses Resolve building maintenance issues Resolve vehicle maintenance problems Other None of the above 6 Select the responses which describe the types of documents and/or files you have been responsible for maintaining. Federal Regulations Federal Supply Service Schedules Federal Specification files Quarterly energy use Equipment listings Vehicle registrations/license plate records Property accountability records General correspondence and memorandums Property inventory records Vehicle mileage reports Vehicle maintenance records Property disposal records None of the above 7 Select the responses that describe the types of guidelines you have used on a regular basis to solve problems. Answer to this question is required Federal Property Management Regulations Code of Federal Regulations Department Manual FEDSTRIP Manual Federal Acquisition Regulations Federal Management Regulations Reclamation Manual Motor Vehicle Handbook Office instructions and/or policies Reclamation Enterprise Maintenance Management System (REMMS) Manual MAXIMO Manual Other None of the above 8 Select the responses which describe the inventory management/material control tasks you have been responsible for on a regular basis. Oversee and maintain stock Catalog development/management Conduct physical inventories Respond to inventory requests Shipping and distribution of items Receive packing lists for receipt verification Screen packing lists for receipt verification Complete receiving reports None of the above 9 Which computer programs have you used proficiently to order supplies and equipment and/or monitor supply and equipment activities? Maximo and/or CARMA FEM/eFEM Facility Maintenance System Procurement Desktop FEDSTRIP MPS (Movable Property System) and/or FA (Fixed Assets) Auto choice Word processing program Microsoft Excel Microsoft Access Other spreadsheet program Other None of the above 10 Do you have experience using the Financial and Business Management System (FBMS)? Yes No 11 Select the response which best reflects your highest level of experience in cataloging items for a warehouse operation. Answer to this question is required I have not had education, training or experience in performing this task. I have completed formal education or training in performing this task but have not yet performed it on the job. I have performed this task on the job under close supervision by a supervisor manager or senior employee to ensure compliance with correct procedures. I have performed this task as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee. This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task and/or others have consulted me as an expert for assistance in performing this task. 12 Select the responses which describe the types of data/resources you have utilized in gathering information to catalog items for a warehouse operation. Answer to this question is required Catalogs Internet Schematics Drawings Technical or professional individuals Purchase documents Physical inspection/review of items Other None of the above 13 Select the response that best describes your education, training, or experience in supply operations as it relates to the receipt, storage and distribution of supplies, materials and equipment. I have not had education, training or experience in performing this task. I have completed formal education or training in performing this task but have not yet performed it on the job. I have performed this task on the job under close supervision by a supervisor manager or senior employee to ensure compliance with correct procedures. I have performed this task as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee. This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task and/or others have consulted me as an expert for assistance in performing this task. 14 Select the response which best reflects your highest level of experience in verifying receipt of items using packing and/or shipping lists to ensure all items were received. Answer to this question is required I have not had education, training or experience in performing this task. I have completed formal education or training in performing this task but have not yet performed it on the job. I have performed this task on the job under close supervision by a supervisor manager or senior employee to ensure compliance with correct procedures. I have performed this task as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee. This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task and/or others have consulted me as an expert for assistance in performing this task. 15 Select the responses which describe the tasks you have performed in reconciling discrepancies in supply reports. Answer to this question is required Compare reports with actual inventory to identify discrepancies. Determine steps required to resolve discrepancies. Initiate action to resolve discrepancies. Monitor and track resolution of discrepancies. None of the above. 16 Are you physically able to independently lift, carry, load and unload heavy objects items that weigh at least 40 pounds? Answer to this question is required Yes No 17 Have you received an employee performance appraisal rating in the previous 12 months? Answer to this question is required Yes 17.1 Indicate who officially rated your performance (e.g., immediate supervisor, 2nd level supervisor, acting supervisor, etc.). Also, indicate your rating in terms of the performance system (e.g., 3 level rating out of a 5-tier system; 2 level rating out of a 3-tier system; Pass rating out of a Pass/Fail system). Maximum length of 250 characters.   No 18 In the last three years, have you been recognized for your performance, accomplishments, and/or contributions at work? Answer to this question is required Yes 18.1 Indicate the type of recognition received (e.g., monetary award, time off award, safety award, plaque, etc.), for what purpose, and from whom (e.g., supervisor, co-worker, community or government official). Maximum length of 250 characters.   No               Gary Munson https://jobs.monstergovt.com/bor/vacancy/previewVacancyQuestions.hms?orgId=2&jnum=75698 cbswanson@usbr.gov Celeste B. Swanson 9169785492      

Vacancy Questions Preview Grade: 05 1 GS-5 - Choose one answer that best describes your experience, education or combination of education and experience as related to the basic qualification requirements for this position. Answer to this question is required I have at least one year of specialized experience that has equipped me with the particular knowledge, skills and abilities to successfully perform the duties of this position. This experience is related to the work of the position and equivalent to at least the GS-04 level in the Federal service as described in the vacancy announcement. I have completed four full years of education above the high school level. I have a combination of post-high school education and specialized experience, as described in the vacancy announcement, that together meet the qualification requirements for this position. I do not meet any of the requirements described above. 2 Select the response that best describes your experience collaborating and coordinating with other individuals, through written and oral communication, to determine a course of action and deliver a quality response or product. Answer to this question is required I have not had education, training or experience in performing this task. I have completed formal education or training in performing this task but have not yet performed it on the job. I have performed this task on the job under close supervision by a supervisor manager or senior employee to ensure compliance with correct procedures. I have performed this task as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee. This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task and/or others have consulted me as an expert for assistance in performing this task. 3 Please select the response that best describes your knowledge, experience, education or training in creating and editing documents using word processing software. Answer to this question is required I have completed formal education or training in performing this task, but have not yet performed this task on the job. I have performed this task on the job under close supervision by a supervisor, manager or senior employee to ensure compliance with correct procedures. I have performed this task as a regular part of the job, independently and usually without review by a supervisor, manager or senior employee. This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in the performance of this task, and/or others have consulted me as an expert for assistance in performing this task. None of the above. 4 Select the response that best describes your experience reviewing and analyzing forms, applications, documents, or other information for completeness and accuracy. Answer to this question is required I perform this task occasionally under close supervision. I perform this task regularly under general supervision. I perform this task independently. I am called upon to review the work of others on this task. None of the above. 5 Select the response that best describes your experience working with worksheets, forms or records that require attention to detail in accurately transferring and recording numeric, alphanumeric and written data from such documents into databases or electronic forms. Answer to this question is required I have not had education, training or experience in performing this task. I have completed formal education or training in performing this task but have not yet performed it on the job. I have performed this task on the job under close supervision by a supervisor manager or senior employee to ensure compliance with correct procedures. I have performed this task as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee. This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task and/or others have consulted me as an expert for assistance in performing this task. 6 I am experienced and skilled in the following to utilize computer technology and automated systems to support program administration and operations including 1) word-processing (e.g., Microsoft Office Word), 2) spreadsheets (e.g. Microsoft Office Excel), 3) relational data bases (e.g., SharePoint), 4) electronic mail (e.g. Microsoft Outlook), 5) electronic calendar (e.g. Microsoft Outlook, 5) presentation software (e.g., PowerPoint, ), 6) Web-based software (e.g., Internet Explorer), and 7 Scanning of original documents into PDF format. Answer to this question is required Routinely used ALL of the software packages listed above. Identified needed standard software packages and utilized the software to improve administrative work processes. Experience using SOME of the software packages listed above to support the administrative work of an organization. Routinely used MOST of the software packages listed above to support the administrative work of an organization. None of the above. 7 Select the response that best describes your experience performing a variety of computations, applying applicable regulatory requirements, to determine dates and eligibility for benefits or services. Answer to this question is required I have not had education, training or experience in performing this task. I have completed formal education or training in performing this task but have not yet performed it on the job. I have performed this task on the job under close supervision by a supervisor manager or senior employee to ensure compliance with correct procedures. I have performed this task as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee. This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task and/or others have consulted me as an expert for assistance in performing this task. 8 Select the response that best describes your experience maintaining an electronic calendar/tickler system to track action items and initiate follow-up to ensure compliance with established deadlines. Answer to this question is required I have not had education, training or experience in performing this task. I have completed formal education or training in performing this task but have not yet performed it on the job. I have performed this task on the job under close supervision by a supervisor manager or senior employee to ensure compliance with correct procedures. I have performed this task as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee. This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task and/or others have consulted me as an expert for assistance in performing this task. 9 Select the response that best describes your experience maintaining both physical and electronic files and records to ensure the integrity and security of sensitive information. Answer to this question is required I have not had training or experience in performing this task. I have completed training in maintaining and securing records containing sensitive information but have not yet performed it on the job. I have filed sensitive information under close supervision by a supervisor, manager, or senior employee to ensure compliance with correct procedures. I have been responsible for maintaining and securing records containing sensitive information as a regular part of my job independently and usually without review by a supervisor, manager, or senior employee. This task has been a central or major part of my work. I have performed it myself routinely, I have trained others in performance of this task and oversee the integrity of the records program. 10 Select the response that best describes your experience providing assistance and guidance, verbally and in writing, to management officials and employees relative to administrative procedures and regulatory requirements. Answer to this question is required I have not had education, training or experience in performing this task. I have completed formal education or training in performing this task but have not yet performed it on the job. I have performed this task on the job under close supervision by a supervisor manager or senior employee to ensure compliance with correct procedures. I have performed this task as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee. This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task and/or others have consulted me as an expert for assistance in performing this task. 11 Select the response that best reflects your experience researching and analyzing administrative problems in the work place, determining causative factors, and recommending solutions. Answer to this question is required I have not had education, training or experience in performing this task. I have completed formal education or training in performing this task but have not yet performed it on the job. I have performed this task on the job under close supervision by a supervisor manager or senior employee to ensure compliance with correct procedures. I have performed this task as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee. This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task and/or others have consulted me as an expert for assistance in performing this task. Grade: 06 1 GS-6 - Choose one answer that best describes your experience, education or combination of education and experience as related to the basic qualification requirements for this position. Answer to this question is required I have at least one year of specialized experience that has equipped me with the particular knowledge, skills and abilities to successfully perform the duties of this position. This experience is related to the work of the position and equivalent to at least the GS-05 level in the Federal service as described in the vacancy announcement. I do not meet any of the requirements described above. 2 Select the response(s) that demonstrate(s) the type of human resources management duties you have performed in the area of staffing and recruitment. Answer to this question is required Attended a Basic Staffing and Placement Course Developed vacancy announcements Developed job analyses Developed KSAs or Competencies and crediting plans Conducted rating and ranking panels Provided advice and guidance to applicants on applying for federal jobs Attended career fairs as a representative of my organization Performed basic qualifications analysis Set pay Determined employee benefits Processed personnel actions Reviewed and approved personnel actions. Used the Guide to Processing Personnel actions and Title 5, Code of Federal Regulations to code personnel actions Resolved pay issues Maintained case files in accordance with regulatory guidelines Reviewed applications to determine basic eligibility (timeliness, citizenship, eligibility) None of the above 3 Select the response(s) that describe the types of recruitment and placement laws and appointing authorities you have utilized for Federal civilian positions. (Each response selected must be reflected in your resume.) Answer to this question is required Merit Promotion Delegated Examining Excepted Service Priority Placement Programs (CTAP/ICTAP/RPL) Veterans Employment Opportunities Act (VEOA) People with Disabilities Upward Mobility Veteran’s Recruitment Appointment (VRA) Surplus Employee Placement Program Other None of the above 4 Select the response(s) that describe your experience working with employee position descriptions. Answer to this question is required Completed an Optional Form 8 (OF-8) position description cover sheet. Completed other types of position description cover sheets. Located and retrieved position descriptions for supervisor. Made pen and ink changes to position descriptions. Edited content of position descriptions drafted by others. Composed position descriptions independently. None of the above. 5 I have explained to applicants the procedures for filing applications, status of applications, status of vacancy announcements, qualification requirements, referral procedures, veterans’ preference, and area of consideration. Yes No 6 Select the automated Human Resources systems you have used and are proficient with (proficient means you understand and utilize a major part of the systems functionality/capabilities). Monster Government Solutions QuickClass Federal Personnel and Payroll System (FPPS) Avue CoreDoc Resumix Modern PeopleSoft Office of Personnel Management’s (OPM's) HR Manager OPM's USAJOBS OPM’s USA Staffing Cyberfeds Hyperion/Oracle Business Intelligence Enterprise Edition (OBIEE) Electronic Official Personnel Folder (eOPF) Other Commercial Off-The-Shelf (COTS) for Government automated Human Resources systems None of the above 7 Select the responses that describe your experience performing recruitment and placement tasks: Review selections for compliance with hiring authority Notify applicants of status of selection Coordinate effective dates with selectees and releasing offices Obtain preliminary employee data from releasing offices Prepare confirmation letters Determine in-processing documents for hiring authority Arrange for pre-employment physicals Arrange for drug testing Arrange for relocation services Arrange for access badges Determine nature of action for personnel actions Determine legal authority for personnel actions Determine remarks for personnel actions Determine pay for personnel actions Determine benefits based on hiring authority Update human resources talent acquisition systems None of the above 8 Select the response that best describes your experience working with worksheets, forms or records that require attention to detail in accurately transferring and recording numeric, alphanumeric and written data from such documents into databases or electronic forms. I have not had education, training or experience in performing this task. I have completed formal education or training in performing this task but have not yet performed it on the job. I have performed this task on the job under close supervision by a supervisor manager or senior employee to ensure compliance with correct procedures. I have performed this task as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee. This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task and/or others have consulted me as an expert for assistance in performing this task. 9 Select the response that best describes your experience processing a variety of personnel actions, using an automated personnel system, and identifying, researching and correcting system rejects. I have not had education, training or experience in performing this task. I have completed formal education or training in performing this task but have not yet performed it on the job. I have performed this task on the job under close supervision by a supervisor manager or senior employee to ensure compliance with correct procedures. I have performed this task as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee. This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task and/or others have consulted me as an expert for assistance in performing this task. 10 I have experience using the Guide to Personnel Record-Keeping (GPRK) to appropriately file documents in Official Personnel Folders (OPF), Employee Medical Folders (EMF) and Employee Performance Folders (EPF). Yes No 11 Select the responses that describe your experience determining requirements for the following: Within grade increases Probationary periods Career tenure Service computation dates Health benefit elections Life insurance elections Thrift Savings Program elections Designations of beneficiaries Leave accruals None of the above 12 Select the response that best describes your experience determining applicable employee benefits, based on hiring authority and type of appointment, to provide advice on eligibility and life event changes. I have not had education, training or experience in performing this task. I have completed formal education or training in performing this task but have not yet performed it on the job. I have performed this task on the job under close supervision by a supervisor manager or senior employee to ensure compliance with correct procedures. I have performed this task as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee. This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task and/or others have consulted me as an expert for assistance in performing this task. 13 Select the response that best describes your experience researching and interpreting regulations and guidelines, using hardcopy and online resources , to provide advice and assistance on administrative or human resources matters. I have not had education, training or experience in performing this task. I have completed formal education or training in performing this task but have not yet performed it on the job. I have performed this task on the job under close supervision by a supervisor manager or senior employee to ensure compliance with correct procedures. I have performed this task as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee. This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task and/or others have consulted me as an expert for assistance in performing this task. Grade: All Grades 1 Have you received an employee performance appraisal rating in the previous 12 months? Answer to this question is required Yes 1.1 Indicate who officially rated your performance (e.g., immediate supervisor, 2nd level supervisor, acting supervisor, etc.). Also, indicate your rating in terms of the performance system (e.g., 3 level rating out of a 5-tier system; 2 level rating out of a 3-tier system; Pass rating out of a Pass/Fail system). Maximum length of 250 characters.   No 2 In the last three years, have you been recognized for your performance, accomplishments, and/or contributions at work? Answer to this question is required Yes 2.1 Indicate the type of recognition received (e.g., monetary award, time off award, safety award, plaque, etc.), for what purpose, and from whom (e.g., supervisor, co-worker, community or government official). Maximum length of 250 characters.   No             Gary Munson jmanderson@usbr.gov https://jobs.monstergovt.com/bor/vacancy/previewVacancyQuestions.hms?orgId=2&jnum=75861  

The Technical Trainer is responsible for preparing, conducting, and evaluating the company’s training program and will train new and existing employees in the skills necessary for managing sales, customers, and branch operations. The Technical Trainer will conduct company audits to assess training needs of employees and develop materials to be used in training programs. The position is expected to ensure that Hirsch Pipe has a workforce that can meet its current and future business objectives, and deliver quality products and services that meet our customers’ needs. ESSENTIAL DUTIES AND RESPONSIBILITIES Design, facilitate, and teach the various software programs: SHIMS, Microsoft Office, etc. Work in collaboration with the Director of Organizational Development to plan, track, and update tasks related to training and communication of large technical rollouts. Prepare, develop, plan, and organize course materials (including handouts, manuals, exercises, email tips and quick reference guides) on existing core applications, and new product rollouts. Design distance learning and Computer Based Training modules, as appropriate. Effective at training non-IT users on IT software applications PREFERRED QUALIFICATIONS Bachelor’s degree in training, information technology, or other related areas 2+ years related work experience in technical training (preferred) Proven presentation and public speaking skills and experience. Ability to apply a variety of learning concepts and principles directed towards adults. Strong knowledge of plumbing supply products, customers and suppliers Experience using a computerized point-of-sale or ERP system Proven success at effectively training non-IT users on IT software applications Benefits Medical, dental and vision insurance 401K + employer match Long Term Disability Employee purchase program Vacation/Sick/Holiday pay Employer paid life insurance Flexible Spending Account Profit sharing Job Type: Full-time Benefits offered: Paid time off Parental leave Health insurance Dental insurance Healthcare spending or reimbursement accounts such as HSAs or FSAs Other types of insurance Retirement benefits or accounts Education assistance or tuition reimbursement Employee discounts Commuting/travel assistance Others     Marlon Rice

The Lead Web Developer (AEM) will build and maintain a state-of-the-art digital platform that utilizes Adobe's Digital Marketing Product Suite, integrated with a leading e-commerce platform.   This position will collaborate with peer developers, content experts, UX specialists and software architects to plan, design and develop systems that support a set of modular, efficient coding best-practices. Additionally, this position will work with colleagues to migrate legacy applications, update tool sets, and promote highly-effective coding practices to improve our digital literacy and strengthen our digital publishing.   The Lead Web Developer will be instrumental in helping establish standards for front-end development, leading peer-reviews of solution design, supporting code and providing technical leadership to teammates through coaching and demonstrated best practices.   Key Responsibilities Participate in the implementation of Adobe Experience Manager, including design, definition and development of AEM content type models, workflows, templates, and components, and permissions. Set up and configure AEM authoring, publishing and dispatcher environment with Adobe recommended best practices. Integrate AEM with other marketing products and e-commerce solutions. Work closely with Managed Service Team or vendor to ensure sound practices regarding site architecture, performance, reliability and content delivery are implemented. Assist in deploying applications to Dev, QA and Production environments and migrations. Work with front-end technologies and frameworks. Follow best practices for secure web programming and deployment. Adhere to internal best practices with respect to coding standards, unit test coverage, automation and continuous integration. Help troubleshoot complex technical problems involving multiple environment and application integration. Document and monitor technical issues and recommend enhancements in support of best-in-class online experiences. Serve as the project expert, retaining and communicating all project history. Manage, evaluate and respond to change requests and bug backlogs. Facilitate ongoing site maintenance, content updates, enhancements, design, bug fixes and new feature releases. Lead and maintain the AEM platform, coordinate with the operations team and ensure the platform is up-to-date. Lead and manage direct reports and external vendors; ensure project goals are met.   Experience & Skills Adobe Experience Manager Developer with strong Java/J2EE background in both front-end web design and AEM integration. 6+ years of AEM/CQ5 experience with 3+ full-cycle AEM projects and at least two years of web experience. 4+ years of strong web content management experience with Adobe AEM/CQ5. Experience with integrating AEM/CQ5 and CQ6.1 with other products and vendors. Solid experience with CQ5 building blocks, including templates, components, dialogs widgets and bundles. Experience with Java Content Repository (API) suite, Sling web framework, Apache Felix OSGi framework and DAM. Experience with Continuous Integration and related tools (Maven/ Bitbucket). Expertise in full stack development within AEM. Experience with e-Commerce platforms and SF & SAP is preferred. Knowledge of HTML5, CSS3 and JavaScript. Experience in these areas a plus: Knowledge of other web content management systems (e.g., Drupal); knowledge of front-end frameworks/libraries (e.g., jQuery, RequireJS, Zurb’s Foundation); experience in Agile framework. Experience and understanding CDNs is preferred. Ideal candidate will be flexible, be able to think/act strategically and roll up his/her sleeves to work as an individual contributor for solving problems and meeting goals.       Matthew Stearns

Position Overview:   TiVo is seeking an experienced individual to contribute to the success of its Intellectual Property (IP) & Licensing Department. The Patent Prosecution Director will be someone who is a self-starter, energetic & proactive, able to work independently & conduct patent harvesting sessions, able to understand market applicability of inventions, strong leadership and management qualities, and one that brings significant patent prosecution and industry experience to assist the IP & Licensing team in the development of TiVo patent portfolio in support of various Company initiatives.   The successful candidate should possess a broad understanding and knowledge of TiVo technologies, including: EPG/IPG, search and recommendation, personalization, metadata, analytics, and advertising. Direct knowledge of and technical/industry experience with Interactive TV, VOD, DVR, and OTT technologies is preferred. Understanding of patent process from invention generation to filing for patent application is a must.   Responsibilities:   Provide assistance in the continued development world’s largest active digital entertainment discovery portfolio and implementation of patent strategy and processes. Duties for the successful candidate will include:   Patent Development Assisting development of TiVo robust patent portfolio by working with inventors across the Company to develop and capture ideas Assisting inventors in preparing invention disclosures forms Conducting regular invention mining and brainstorm activities locally and across the Company Pre-vetting invention disclosures prior to presenting at the Patent Committee. Preparing and present invention disclosures to the Patent Committee Patent Prosecution and portfolio management Supporting patent application preparation of approved inventions by attending invention disclosure interviews, reviewing prior art, providing technical support during drafting and review stages of application preparation, and reviewing claims prior to filing Prior to product launches, ensure IP protection and non-infringement of 3rd party IP Acting as a liaison to the inventor from the point of developing their idea to successfully having their idea filed as a patent application Managing a docket of cases by reviewing office actions and responses, providing guidance to outside counsel during key points of the patent lifecycle including international filing decisions, providing recommendations for prosecution for US and international cases including continuations, divisional, RCE, and abandonments recommendations. Presenting background and summary of allowed cases to other IP functions, including litigation and assertion teams, and taking corrective actions where recommended Providing regular docket analysis of features covered by top cases within the docket Generate informative reports and charts that summarize the efforts of the patent group Working closely with outside counsel to insure they receive regular feedback on prosecution, as well as, market trends by reviewing claims charts Conducting annuity review analysis and implementing monthly trimming process   Qualifications:   Minimum 7 years of technical industry experience in TiVo's technical space. Deep technical understanding of technologies that power discovery of digital entertainment, operations and user features of cloud-based video platforms operated by MSOs, and Over-the-Top providers (e.g. adaptive bit streaming, multi-screen video, content delivery networks, etc.) Must have prior in-house prosecution management experience Current member of a state bar and USPTO bar in good standing. Graduate of top-tier law school CS, EE, or Mathematics degree strongly preferred Must be proficient with manipulating Excel spreadsheets and able to generate complex PowerPoint Must be able to demonstrate understanding of claim drafting techniques that address recent Supreme Court and Federal Circuit decisions Must have drafted or reviewed 200+ patent applications, preferably post Alice decision Demonstrated knowledge of using IP analytical tools, such as Innography and IP management tools, such as Lecorpio. Must demonstrate a common sense, practical approach and a willingness to work both in a team and independently Must be able to manage outside counsel and department budget Must have good awareness of TiVo's business strategy, products and services Must be able to express ideas and communicate effectively, particularly in writing Must have enthusiasm and drive, ability to integrate quickly into the existing team, ability to schedule own workload and plan tasks, and willingness to be flexible and accept new challenges       Matthew Stearns

The Role Senior Director, End User Services   The  Senior Director  is responsible for defining and delivering the programs to enhance and enable TiVo’s workforce productivity through delivery of support services, computing and mobile devices, communications technologies, and all related processes across TiVo’s locations globally. The  Senior Director  is also responsible for developing strategic partnerships with business leaders to ensure the services are continuously aligned the TiVo’s strategic goals and objectives.   Main Responsibilities Defines the strategy and roadmaps for global end user services, deskside support, and unified communications with focus on service management and end user satisfaction Manages a high-performance team of employees and service providers to deliver a quality set of integrated global services with adherence to standard processes, tools, and service levels Identifies and implements industry aligned metrics to continuously improve service levels and reporting; Engages business stakeholders to measure success; Communicates effectively and relentlessly at all levels to ensure solutions are appropriately utilized Actively engages the Senior IT Leadership Team to collaborate on strategic projects and operational alignment with IT application, infrastructure, and security teams Ensures compliance with Sarbanes-Oxley and corporate security regulations Leverages reporting data to identify incident trends and delivers solutions for future mitigation Ensures Corporate IT incidents are resolved in a timely and cost-effective manner; Manages escalations to the highest levels of satisfaction Promotes adoption of business enablement tools such as webchat, portal, self-help, collaboration, and video conferencing to enhance the end user experience Stays abreast of the latest technology trends and develops business cases for future adoption Creates, tracks, and manages the annual operating, capital, and project budgets Qualifications 10+ years relevant experience in defining priorities and leading enterprise IT functions 8+ years of experience managing enterprise platforms such as Office 365, Skype, Exchange, SharePoint, Active Directory, ServiceNow, and other on-premise and SaaS related solutions Fundamental understanding of core networking and telephony technologies such as TCP/IP, SIP/PSTN, QoS, DNS, and PKI Solid working knowledge of ITIL framework and its applicability within the enterprise Excellent knowledge and demonstrated experience in the key aspects of infrastructure, security, unified communications and cloud services Ability to operate at strategic and tactical levels to deliver innovation, solve business problems, and deliver end user satisfaction Strong experience in budget planning and management, both capital and operating expenses Experience managing third-party outsourcing providers to deliver global services Team Player with proven ability to work across organizational and geographic boundaries Excellent verbal and written communication skills to present technical information with business translation to all levels of the organization Ability to actively listen and build collaborative, trusted business stakeholder relationships Bachelor’s Degree in Computer Science or related field, or commensurate work experience Must be able to travel up to 20% of the time including international   Compensation The Senior Director will receive a compensation package that is competitive and commensurate with experience.  This will include a base salary, bonus, and equity. Our employees and their families are important to us and our comprehensive pay, equity and benefits programs reflect that.  TiVo supports personal well-being, builds financial security, and enables employees to share in the success of TiVo. Rewards include: Competitive compensation (salary, equity and bonuses) and comprehensive benefits designed to foster work-life balance, care for your health, protect your finances, and help you save and invest for the future. Generous paid time away from work including vacation, holidays, sick time, and 2 days of paid time off each year to serve and learn through TiVo Community Outreach. Great perks, varying by location, including: employee discounts, transportation reimbursements, subsidized cafes and fitness facilities, conveniences such as dry cleaning and car washes.       Matthew Stearns

Senior Technical Account Manager   We are looking for an upbeat, focused, professional, and analytical individual to join our team to be the TiVo operations, support, and services relationship manager for several key Pay TV Operator customers. The ideal candidate will have extensive experience working with technology, a background in successful project and business relationship management, and a proven ability to effectively drive complex projects and issues for high-visibility accounts. This individual must be highly-organized, flexible, and extremely personable. Here is what you'll get to do: Manage and own the support services and operational relationship between TiVo and your assigned accounts, coordinate internal and external teams to drive issues to successful resolution, deliver exceptional customer service, complete and deliver projects on time and with quality, and maintain strong and frequent communication between TiVo and your customers. Counsel the customer in a professional and effective manner on the setup and use of TiVo products and services, as well as the proper methodologies and best practices for providing support to their end-users and receiving support from the teams within TiVo. Become a subject matter expert on all of TiVo’s products and trusted advisor to TiVo’s North American cable operator partners/customers. Become a subject matter expert on your assigned accounts’ operations, products, processes, configuration, requirements, and roadmap and advocate for them within the TiVo organization. Work with the TiVo’s Support Engineers and Network Operation Center on escalated issues and serve as a liaison to TiVo’s Engineering, IT, and Operations teams for the most difficult escalations.  Coordinate internal and external resources to resolve issues and develop action plans for your customers.  Follow up consistently with internal teams to obtain traction and escalate as needed for priority. Help your customers learn and implement best practices for provisioning, installing, and supporting TiVo products and services. Prepare for and conduct weekly meetings with customers, providing status on escalations, projects, and customer concerns and fielding any requests or questions. Keep customers informed of issues, problems, and resolutions that may have an impact on the success of their programs and business.  Be the voice of TiVo for your customers’ operational needs, questions, and requirements. Document partner service activity thoroughly and completely by creating accurate and detailed cases for every partner interaction and recording all notes, tasks, and agreements. Keep TiVo’s internal documentation and manuals updated. Help drive the successful implementation and adoption of new products and services contracted by your customer as well as bug fixes and configuration changes required. Keep improving and implementing methods for improving our partner’s experience with TiVo products and services, and drive improvements in TiVo to benefit our customers.   Here is what you'll need to be successful: BS/BA degree, or equivalent, required. 7+ years of client service or account management or equivalent experience handling  strategic  corporate or enterprise accounts. Strong project management expertise and experience.  PMP or equivalent coursework/certification is a plus. In-depth understanding of consumer electronics; prior experience in the CE industry a plus and experience in the cable industry preferred.  High level of competence or experience in networking, software, hardware, video and/or audio technologies. Self-starting, initiative-taking, motivated, hardworking, calm under pressure, and very flexible; demonstrated collaboration and flexibility to work with internal groups and external users. Creative problem-solving and analytical (or critical thinking) skills, with the ability to break down complex problems into clear and actionable summaries or descriptions. Strong customer service attitude with a commitment to follow through.  Strong attention to detail a must! ITIL or other service-oriented fundamental training a plus. Experience with ServiceNow, Salesforce or other enterprise CRM, a plus. Superb command of the English language, in writing, verbally, and listening/comprehension. Willingness and ability to travel, as required (10%+).       Matthew Stearns

Description   Position Overview TiVo is looking for a high-energy and driven Sales Engineer with a strong background in either software-as-a-service (SaaS) or video delivery technologies, and value-driven technical engineering solutions sales. The ideal candidate will be very familiar with the Media and Entertainment market, and will have experience selling SaaS-based solutions to service providers.   Role & Responsibilities Present the technical vision, roadmap, & strategy to potential customers. Be the first line to answer customer’s verbal and written technical questions about the product capabilities and features. Be the key leader to acquire and understand customer’s expectations and requirements through the qualification process. Own and drive technical explanations, diagrams, and aspects for the customer proposal. Be the key technical leader to execute any customer POCs / pilots. Be the main technical liaison to coordinate internal stakeholders to properly vet, plan, propose, and deliver solution. Provide clear and concise feedback to Product Management & Product Marketing on feature and collateral needs.   Background/Requirements: Degree in Computer Science, Information Systems, or a technical background in software development, software consulting services, or product management 5+ years’ experience in a technical role (Sales Engineering, Software Development or Product Management) Experience directly working with customer’s engineering teams Excellent communication and presentation skills Excellent writing skills, with previous experience creating technical proposals, SOWs, or Requirement Documenting   Preferred Skills:   Ability to work on multiple opportunities, RFPs & POCs concurrently Ability to navigate and manage technical issues within a customer account Ability to relate to customer issues and capable of applying solutions to meet the needs of customer specific requirements  Travel required (domestic & international) up-to 50%     Matthew Stearns

Preference for this position will be given to a retired Army Major to Colonel, or Master Sergeant to Command Sergeant Major.  Aviation experience is not required, but a plus.  Candidate must live within 45 minutes from our facility within six month after being hired. Responsibilities and Duties: 1. Full profit and loss responsibilities for the FBO  2. Provide strong leadership and support to functional reports  3. Improve the profitability of the business 4. Business growth and development 5. Live, promote, and hold others accountable for the Million Air standards  6. Ensure department managers and other personnel have the resources 7. Foster a teamwork oriented, high performance culture 8. Contract review and negotiation, including but not limited to hangar leases, city leases, fuel supply,  equipment and vendor contracts  9. FBO budget preparation, variance reporting and performance consistent with goals of the  company  10. Develop and assure necessary controls and procedures for business success, legal compliance and delivering Million Air's product  11. Strong recruiting skills, high affinity for assuring job certification Competencies: 1. Management of a nationally or globally recognized brand  2. Demonstrated ability to interact with senior level executives 3. Ability to exercise independent direction and judgment and work in a fast‐paced, time sensitive environment  4. Strong leadership, communication, organizational and interpersonal skills 5. High integrity/excellent critical thinking skills Physical Demands: 1. Must be able to lift 50 pounds  2. Possible exposure to hazardous noise levels, chemicals, fumes, and machinery 3. Outside work in all types of weather conditions       Education, Experience, and Eligibility Qualifications:  1. Degreed professional with a proven track record of business development and business control  management  2. Ability to work evenings weekends, and holidays  3. Acceptable driving record  4. Ability to pass a background check  5. Zero tolerance drug free employer

Vacancy Questions Preview Grade: 05 1 GS-5 Choose one answer that best describes your experience, education or combination of education and experience as related to the basic qualification requirements for this position. Answer to this question is required I have at least one year of specialized experience equivalent to at least the GS-4 level in the Federal service. Specialized experience is defined as experience which involved providing oral presentations of historical, scientific, or program information to groups; or developing and/or revising technical, historical, or scientific information for oral presentation to groups. I have successfully completed a full 4-year course of study leading to a bachelor’s degree with a major study in American history, science, and/or public speaking OR that included or was supplemented by at least 24 semester hours in such subjects. I have a combination of education and experience that when combined, meet the total requirements identified above for the GS-5. I do not meet any of the requirements described above. Grade: All Grades 1 Select the response that best describes your experience presenting historical and interpretive information to visitors at National parks, museums, historical sites, museums or similar sites of public interest. Answer to this question is required I have not performed this job function. I have received post high school education with course work in American history, science, natural resources or public speaking, but I have not performed this task on the job. I have routinely explained historical information to a variety of individuals covering a wide range of facts. I have routinely explained historical information as a park ranger or visitor guide. I provide detailed interpretations and explanations of historical events, natural resources features, scientific developments etc.. I have routinely conducted group tours as a park ranger or tour guide giving lectures to various age groups from elementary school children, senior citizens to foreign visitors in a National park, historical site or museum environment. I provide historical details and explain an extensive body of facts such as outstanding natural features, engineering structures, scientific features, significant events, personalities, development of current features, past and current operations etc. 2 Select the one response that best describes your experience, education or training in researching, developing and presenting interpretive programs related to dams, parks, museums, historical buildings, or other sites of public interest. Answer to this question is required I have not performed this job function. I have received post high school education or formal training in this function, but I have not performed this on the job. I have assisted others in developing interpretive programs by researching topics of interest, but have not presented them independently. I have researched technical data and summarized it to an easily understandable format for presentation, using interpretive principles and have presented these programs to diverse audiences independently. I have extensive experience as an interpreter and have mentored or instructed others in researching and developing interpretive programs for diverse audiences. 3 Please select the one response that describes your experience, education or training in providing lectures and disseminating technical and historical information to groups of visitors through dams, National Parks, museums, historical buildings, or other sites of public interest, explaining the respective facts and features. Answer to this question is required I have received post high school education or formal training in this function, but I have not performed this on the job. I have experience in public speaking. I have routinely explained factual, technical or historical information in a very structured setting to a variety of individuals. I have experience as a classroom teacher and have taken my class on field trips similar to that described above. I have experience as a technical instructor (such as a training instructor) presenting factual and technical information in informal settings. I have experience as a technical instructor (such as a training instructor) presenting factual and technical information in formal settings. I have conducted small group tours (1-20) (such as a tour bus guide, city tour guide, or similar position) involving dissemination of information of a general nature. I have conducted medium group tours (20-40) (such as a tour guide, ranger, or teacher) interpreting information to various age groups from elementary school children to senior citizens. I have researched technical data and summarized it to an easily understandable format for presentation, using interpretive principles. I have conducted large group tours (40 or more) interpreting information to various age groups from elementary school children to senior citizens. I have performed this independently and routinely and have carried this out successfully. None of the above. 4 Select the response that best describes your experience maintaining groups of people in an orderly and safe manner. Answer to this question is required I have experience guiding small groups. I have experience assembling, controlling and guiding small groups (1-20) such as tour bus guide, city tour guide, or similar position. I have experience assembling, controlling and guiding small groups (1-20) as a park ranger or tour guide at National Parks, dams, museums, historical sites or buildings. I have experience assembling, controlling and guiding medium size groups (20-40) as a park ranger or tour guide at National Parks, dams, museums, historical sites or buildings. I have experience assembling, controlling and guiding large size groups (40 or more) as a park ranger or tour guide at National Parks, dams, museums, historical sites or buildings. None of the above. 5 Select all of the duties that you have successfully accomplished. Answer to this question is required Developed a thematic tour. Developed an educational activity for school-aged children. Presented and/or taught an interpretive program or activity to adults. Developed an exhibit or display for an interpretive center. Written text for a display or interpretive publication. Researched historic information for interpretive dissemination. Gathered original information for interpretive dissemination. Worked as a first line interpreter for the public in a visitor center. Worked with a volunteer program to motivate and train volunteers. None of the above. 6 Select any of the following tasks that you have performed in a recreational setting. Answer to this question is required Scheduled group tours of the facility. Served as a point of public contact for facility visitors and relayed general information. Developed and/or responded to general inquiries about the facility and local geographic areas. Inspected facilities to ensure compliance with rules and regulations pertaining to parking, campfires, noise level, etc. Directed vehicular and pedestrian traffic. Investigated and reported trespass or damage of property. None of the above. 7 Choose one answer that describes your experience, education or training in meeting and dealing with a variety of individuals in a tactful and courteous manner. Answer to this question is required I have received post high school education or formal training in this function, but I have not performed this on the job. I have experience communicating with a variety of individuals within the immediate organization, office, project, or work unit. I have experience dealing with the public such as a store clerk, receptionist, etc. I have experience (such as an instructor, tour guide with small groups, bus or city tours, or similar position) interacting with the public on a day to day basis using good communication skills and answering questions tactfully, never losing composure. I have experience communicating with individuals from all backgrounds such as a tour guide, park ranger, or teacher interacting with the public on a day to day basis. Have used good communication skills to answer a myriad of questions tactfully, never losing composure. I have performed this independently and routinely and have carried this out successfully. None of the above. 8 Choose one answer that describes your experience, education or training in providing general first aid services. Answer to this question is required I have extensive experience providing first aid services to individuals (such as an EMT, firefighter, crisis counselor, search/rescue, health care provider, Red Cross, or hospice, etc.). I have occasionally performed first aid services to individuals (such as scouting, halfway houses, lifeguard, Park Ranger) I have performed lifesaving CPR on individual(s). I have secured appropriate medical assistance, stayed with the individual until emergency relief arrived, and prepared incident report. I have received post high school education, formal training and/or certification in this function (e.g. certificate in CPR and/or basic first aid), but I have not performed this on individuals. I have no training and have not performed this job function. 9 Select the vehicle(s) you have operated on a regular basis. Answer to this question is required Electric vehicles (e.g., golf carts) Vans or vehicles with 7-12 occupant capacity School bus or public transportation bus Trams or vehicles with 50 or more occupant capacity None of the above               Gary Munson https://www.usajobs.gov/GetJob/ViewDetails/531171300 Guerrero Nunez, Veronica   vguerreronunez@usbr.gov    

Description  Requires specialized depth and/or breadth of expertise. Interprets internal or external business issues and recommends best practices. Solves complex problems; takes a broad perspective to identify innovative solutions. Works independently, with guidance in only the most complex situations. May lead functional teams or projects. Key Responsibilities Prepares project plans and drives  the project from conception and planning to implementation. Will participate in the development of  strategies, processes and resources. Manages project schedule and task details by utilizing project management tools such as reports, tracking charts, checklist and project scheduling software. Coordinates allocated resources from within the Division  to achieve on-time and within budget performance objectives for the project.  Initiates and manages purchase requisitions, and purchase orders. Drives cost schedule performance of equipment for internal and external customers and vendors worldwide. Participates on multifunctional design teams comprised of internal, external and/or matrixed headcount to complete projects.  Provides technical input to team members to achieve project goals. Interfaces and coordinates within the division to define project objectives, provide status updates and prepare for release and deployment. Provides engineering and business process expertise to team and other members on various standard programs / issues. Identifies and resolves potential complications within the project and develops solutions for resolution. Functional Knowledge Demonstrates depth and/or breadth of expertise in own specialized discipline or field  Business Expertise Interprets internal/external business challenges and recommends best practices to improve products, processes or services Leadership May lead functional teams or projects with moderate resource requirements, risk, and/or complexity  Problem Solving Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions Impact Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies Interpersonal Skills Communicates difficult concepts and negotiates with others to adopt a different point of view #LI Qualifications   Education Bachelor's Degree 7 - 10 Years of Experience MS in SW with industry/equipment experience in embedded, driver or computational engineering Ability to understand customer feedback and translates to engineering Will be responsible for the SW roadmap (prioritize new SW development, track execution) Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities. Primary Location :   Americas-United States of America-California-CA,Santa Clara Job :   Project/Program Management Shift :   Day Job Travel :   Yes, 10 % of the Time Posting Type:   Internal / External Relocation Package:   No Relocation   Gary Munson Team C

SHOP LEAD PERSON The Shop Lead Person oversees the day-to-day service operations of The Cat Rental Store by overseeing the service shop, inbound/outbound/QC inspections, and working with the Store Manager on job assignments, job scheduling and job progress. He/she will also assist Yard Mechanics with technical advice, and assist with customer calls and walk-ins requesting technical assistance. ESSENTIAL DUTIES AND RESPONSIBILITIES  Directs and instructs on repairs to other service personal. Responsible for yard layout and yard inventory. Handle field service calls as dispatched. Oversees the disassembly of units and inspects parts for wear. Responsible for writing service reports accurately oversees service personnel's service reports. Monitors service repairs for correct and accurate repairs and greets, assists and directs customers in yard area. Mentors and teaches all yard personnel. Responsible for ensuring the safety culture of the company. Repairs or replaces parts such as: Pistons, rods, gears, valves, crankshafts, cylinder blocks, and bearings. Overhauls and replaces carburetors, blowers, generators, distributors, starters, and pumps. Requires working knowledge of ignition system, lights, and instrument panels. Relines and adjusts brakes, and repairs leaks in radiator. Repairs/adjusts headlights, installs and repairs accessories such as radios, heaters, mirrors and windshield wipers Orders parts when necessary. Other duties as assigned. QUALIFICATIONS   Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write service reports. Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Must have good computer and software skills and possess the capability to learn computer software utilized by Holt’s Service Department. Good leadership skills that earn trust amongst peers and subordinates and likewise, coach weaknesses and praise strengths. Ability to prioritize and define the importance of one job vs. another. Good interpersonal skills that possesses the quality of offer assistance when requested and ask for help when needed. Team oriented to distinguish between good for one and good for all. Ability to utilize a wide range of resources to find a solution for a problem. Ability to troubleshoot a problem to identify the source.   EDUCATION AND/OR EXPERIENCE High school diploma or General Education Degree (GED) and five years of equipment experience are required. CERTIFICATES, LICENSES Must have a valid California Driver’s License class C or higher with a clean D.M.V. report. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, and use hands and fingers to handle and feel objects, tools, and controls and to reach with hands and arms. The employee is frequently required to climb or balance, and talk or hear. The employee is occasionally required to sit, stoop, kneel, crouch or crawl. The employee must regularly fit and/or move up to 50 pounds, frequently lift and/or move up to 100 pounds, and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee regularly works near moving mechanical parts and is regularly exposed to fumes or airborne particles. The employee frequently works in outside weather conditions and is occasionally exposed to toxic or caustic chemicals and vibration. The employee occasionally works in high, precarious places. The noise level in the work environment is usually moderate. Compensation Hourly employee, Excellent company paid benefits. Company paid life insurance and 401K. Paid vacation and holidays.    Apply online at www.holtca.com   Qualifications Skills Required Read Simple Instructions Intermediate   Basic Computer Skills Intermediate   Abiity to communicate effectively Intermediate     Behaviors Required Functional Expert : Considered a thought leader on a subject Leader : Inspires teammates to follow them Team Player : Works well as a member of a group Dedicated : Devoted to a task or purpose with loyalty or integrity   Motivations Required Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization Goal Completion : Inspired to perform well by the completion of tasks Self-Starter : Inspired to perform without outside help   Gary Munson 0 https://recruiting.ultipro.com/HOL1007/JobBoard/49efd115-3c0c-68c1-3c82-0755a543db8a/OpportunityDetail?opportunityId=e51ccf99-f96b-4c59-b9f1-4895dd48fc73

POSITION SUMMARY Provides targeted, personalized service based on a holistic view of the member, benefits, health information, and through engagement. Handles customer service inquiries and problems via telephone, internet, web-chat or written correspondence. Engages, consults and educates members by delivering individualized programs based upon the members unique needs and preferences. Utilizes resources to assist customers in understanding components of the Aetna products including claims, accumulators, usage and balances, and cost sharing. Fundamental Components: A Health Concierge answers questions and resolves issues as a single-point-of-contact based on phone calls from plan sponsors and members. We provide a customized interaction based on customer preference and individualized needs. Takes ownership of each customer contact to resolve their issues and connect them with additional services as appropriate and responds quickly to meet customer needs and resolve problems while avoiding over-committing. A Health Concierge takes immediate action when confronted with a problem or made aware of a situation and identifies member needs beyond the initial inquiry by answering the unasked questions. Coordinates efforts both internally and across departments to successfully resolve service issues and develop process improvement intended to enhance the overall delivery of service and works collaboratively with colleagues to deliver the best customer experience. Educates and assists customers on various elements of benefit plan information and available services created to enhance the overall customer service experience with the company (i.e. assistance with Aetna Navigator, Consultation Opportunities Simple Steps, Cost of Care Tools, Natural Alternatives Program, etc). Through in-depth analysis, identifies trends and any emerging customer service issues and works to develop solutions to address potential problems and/or plan features of interest as an approach to improve understanding of benefit plans and increase post-enrollment member satisfaction. May participate in preparation and presentation of client specific presentations. BACKGROUND/EXPERIENCE desired: Customer Service experiences in a transaction based environment such as a call center or retail location preferred, demonstrating ability to be empathetic and compassionate. Effective communication skills, both verbal and written Effective organizational skills and ability to manage multiple tasks. EDUCATION The highest level of education desired for candidates in this position is a High School diploma, G.E.D. or equivalent experience. FUNCTIONAL EXPERIENCES Functional - Customer Service/Customer Service - Member Services - Traditional products/1-3 Years TECHNOLOGY EXPERIENCES Technical - Desktop Tools/Microsoft Outlook/1-3 Years/End User Technical - Desktop Tools/Microsoft Word/1-3 Years/End User Technical - Desktop Tools/Microsoft SharePoint/1-3 Years/End User REQUIRED SKILLS Service/Demonstrating Service Discipline/ADVANCED Service/Handling Service Challenges/ADVANCED Service/Providing Solutions to Constituent Needs/FOUNDATION DESIRED SKILLS Leadership/Creating Accountability/FOUNDATION Leadership/Driving a Culture of Compliance/FOUNDATION Service/Creating a Differentiated Service Experience/FOUNDATION ADDITIONAL JOB INFORMATION Our Government Services team is hiring Health Concierge to support growth in our Public Sector & Labor membership. Customer Service is the important first-line of contact with customers, setting the tone for how members, doctors and plan sponsor groups view our company. It provides members with the right information at the right time to help them make better decisions about their health and health care. Must be able to work an 8-hour shift between 7:00 AM to 7:00 PM, Monday through Friday, schedules may rotate. Excellent attendance and punctuality are requirements of this position. Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come. We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence. Together we will empower people to live healthier lives. Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities. We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.     Team C Gary Munson