DESCRIPTION
About Amazon “We actively seek leaders who can invent, think big, have a bias for action and deliver results on behalf of our customers. These principles look very familiar to men and women who have served our country in the armed forces, and we find that their experience leading people is invaluable in our fast-paced work environment.” - Jeff Bezos At Amazon, thousands of veterans and military spouses are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of careers – influencing change across the globe. We believe a career change from the military to a civilian role at Amazon is a natural transition because of the robust programs Amazon offers to help employees succeed, including a vast internal network of veterans that offer mentoring, learnings, and support. Read more about us. When we hire you at Amazon, we hire for the future. With unlimited career opportunities, Amazon invests in ensuring our teams are always challenged, constantly learning from each other, and creatively contributing to our next big idea. You will be surrounded by the best innovators of our time and we welcome you to make history with us: minority, female, gender identity, disability, or sexual orientation. See why diversity is important to us. Amazon Operations Operations is at the heart of Amazon business. We are known for our speed, accuracy and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. In these key roles, you’ll come in to help us exceed productivity goals and deliver against our customer promises. Our scale is expansive and our presence is growing - some of our centers across the United States and Canada are over 1 million square feet! Our goal is simple: to offer the world’s greatest selection of products and services with the world’s best customer experience. Watch videos on our team members As an Area Manager, you will have the opportunity to lead and develop your own team of Amazon Associates; one of your main focuses will be motivating, mentoring, and coaching your team. You will be responsible for engaging your team during a shift to maintain the highest levels of safety, quality, attendance performance and engagement are maintained. To achieve this, managers are expected to provide their associates with the tools needed for success as well as keenly drive productivity and efficiency through data-driven decisions and analytical problem-solving. Key responsibilities include: · Supporting all safety programs and OSHA compliance to ensure a safe work environment for all Associates · Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality · Partnering with the management team to establish and maintain quality control standards · Proactively identifying and leading process improvement initiatives and Lean tools · Building and executing productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Area Managers to balance labor · Leading and developing a team of Amazon associates · Communicating policies to associates and act as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed · Ensuring procedures are followed for building security and product loss prevention · Creating, managing, and supporting recognition and communication programs WHAT DO WE OFFER? Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1 and up to 20 weeks of paid parental leave. We grant each employee ownership in the company, including Amazon stock awards and a matching 401(k) program. But, if you’re not in it for those perks, here is one more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit. Jeff Bezos’s most recent letter to shareholders sums it all up pretty well. Find it at https://www.sec.gov/Archives/edgar/data/1018724/000119312516530910/d168744dex991.htm
BASIC QUALIFICATIONS
· Basic Qualifications · You have a completed bachelor’s degree or 2+ years of Amazon experience · You are authorized to work in the US without sponsorship. · You take ownership in your work and team and are available to work overtime during Amazon’s peak holiday season and as needed year-round. In addition, you are flexible to work on any type of assigned shift (nights, weekends, etc.). · You pride yourself in leading others; you have direct management experience and have been responsible for your employees’ performance. · You have an eye for efficiency and have experience identifying and executing process improvement initiatives. - Willingness to relocate if needed
PREFERRED QUALIFICATIONS
Preferred Qualifications · You have a bachelor’s degree in Engineering, Operations, or a related field. · You have over 3 years of management experience in a manufacturing, production or distribution environment. · You are leader and exhibit that in you every day work. You not only have experience in managing a team of 30+ employees, you also lead process improvements though Lean process, Kaizen, and Six Sigma. · You have the ability to thrive in an ambiguous environment, and when given a deadline you know how to motivate yourself and meet it. · You don’t hesitate in public speaking or writing a paper. You have strong verbal and written communication skills. · You enjoy analytical work and using data to provide thought-provoking and workable solutions. Data is what you look to when given a problem to solve. · You typically volunteer to lead projects and help your team achieve goals. You have a track record of taking ownership and driving results. We are committed to developing a diverse workforce and we are even more committed to working with you to make that happen. Depending on the type of job, you will be required to engage in physical warehouse activities given reasonable accommodation. These activities include the following: · Lifting and moving material up to 49 pounds each · Bending, lifting, stretching and reaching both below the waist and above the head · Frequent walking in the building and around area; facilities are over a quarter mile in length · Standing and walking for up to 10-12 hours a day · Ascending and descending ladders, stairs, and gangways safely and without limitation
Natasha Glynn
Apr 17, 2019
Full time
DESCRIPTION
About Amazon “We actively seek leaders who can invent, think big, have a bias for action and deliver results on behalf of our customers. These principles look very familiar to men and women who have served our country in the armed forces, and we find that their experience leading people is invaluable in our fast-paced work environment.” - Jeff Bezos At Amazon, thousands of veterans and military spouses are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of careers – influencing change across the globe. We believe a career change from the military to a civilian role at Amazon is a natural transition because of the robust programs Amazon offers to help employees succeed, including a vast internal network of veterans that offer mentoring, learnings, and support. Read more about us. When we hire you at Amazon, we hire for the future. With unlimited career opportunities, Amazon invests in ensuring our teams are always challenged, constantly learning from each other, and creatively contributing to our next big idea. You will be surrounded by the best innovators of our time and we welcome you to make history with us: minority, female, gender identity, disability, or sexual orientation. See why diversity is important to us. Amazon Operations Operations is at the heart of Amazon business. We are known for our speed, accuracy and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. In these key roles, you’ll come in to help us exceed productivity goals and deliver against our customer promises. Our scale is expansive and our presence is growing - some of our centers across the United States and Canada are over 1 million square feet! Our goal is simple: to offer the world’s greatest selection of products and services with the world’s best customer experience. Watch videos on our team members As an Area Manager, you will have the opportunity to lead and develop your own team of Amazon Associates; one of your main focuses will be motivating, mentoring, and coaching your team. You will be responsible for engaging your team during a shift to maintain the highest levels of safety, quality, attendance performance and engagement are maintained. To achieve this, managers are expected to provide their associates with the tools needed for success as well as keenly drive productivity and efficiency through data-driven decisions and analytical problem-solving. Key responsibilities include: · Supporting all safety programs and OSHA compliance to ensure a safe work environment for all Associates · Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality · Partnering with the management team to establish and maintain quality control standards · Proactively identifying and leading process improvement initiatives and Lean tools · Building and executing productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Area Managers to balance labor · Leading and developing a team of Amazon associates · Communicating policies to associates and act as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed · Ensuring procedures are followed for building security and product loss prevention · Creating, managing, and supporting recognition and communication programs WHAT DO WE OFFER? Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1 and up to 20 weeks of paid parental leave. We grant each employee ownership in the company, including Amazon stock awards and a matching 401(k) program. But, if you’re not in it for those perks, here is one more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit. Jeff Bezos’s most recent letter to shareholders sums it all up pretty well. Find it at https://www.sec.gov/Archives/edgar/data/1018724/000119312516530910/d168744dex991.htm
BASIC QUALIFICATIONS
· Basic Qualifications · You have a completed bachelor’s degree or 2+ years of Amazon experience · You are authorized to work in the US without sponsorship. · You take ownership in your work and team and are available to work overtime during Amazon’s peak holiday season and as needed year-round. In addition, you are flexible to work on any type of assigned shift (nights, weekends, etc.). · You pride yourself in leading others; you have direct management experience and have been responsible for your employees’ performance. · You have an eye for efficiency and have experience identifying and executing process improvement initiatives. - Willingness to relocate if needed
PREFERRED QUALIFICATIONS
Preferred Qualifications · You have a bachelor’s degree in Engineering, Operations, or a related field. · You have over 3 years of management experience in a manufacturing, production or distribution environment. · You are leader and exhibit that in you every day work. You not only have experience in managing a team of 30+ employees, you also lead process improvements though Lean process, Kaizen, and Six Sigma. · You have the ability to thrive in an ambiguous environment, and when given a deadline you know how to motivate yourself and meet it. · You don’t hesitate in public speaking or writing a paper. You have strong verbal and written communication skills. · You enjoy analytical work and using data to provide thought-provoking and workable solutions. Data is what you look to when given a problem to solve. · You typically volunteer to lead projects and help your team achieve goals. You have a track record of taking ownership and driving results. We are committed to developing a diverse workforce and we are even more committed to working with you to make that happen. Depending on the type of job, you will be required to engage in physical warehouse activities given reasonable accommodation. These activities include the following: · Lifting and moving material up to 49 pounds each · Bending, lifting, stretching and reaching both below the waist and above the head · Frequent walking in the building and around area; facilities are over a quarter mile in length · Standing and walking for up to 10-12 hours a day · Ascending and descending ladders, stairs, and gangways safely and without limitation
Natasha Glynn
Under general direction of the Chief of Police, plans, supervises, directs and monitors the work of Port Police personnel. The Lieutenant assists in the directing of law enforcement and security operations and personnel mgmt.
Requirements: Equiv. to an AA degree or completion of 2 yrs. of college coursework in a related field. Bachelor’s degree in a related field is preferred. Must have a min. of 5 yrs. exp. as a sworn police officer with a min. of 2 yrs. serving at a supervisory level of Sgt. or above. Prior police mgmt. exp. preferred. Must possess a POST Basic Academy Certificate and valid CA driver’s license. CA POST Intermediate, Advanced, Supervisory and/or Mgmt. certificate preferred. Must pass written and/or oral exams & CA POST approved background investigation as well as be able to obtain a Transportation Worker Identification Credential (TWIC) card. Job offer will be contingent upon successful psych and medical exam results. See job description for details on Port website.
Gary Munson
209-946-0246
Apr 01, 2019
Full time
Under general direction of the Chief of Police, plans, supervises, directs and monitors the work of Port Police personnel. The Lieutenant assists in the directing of law enforcement and security operations and personnel mgmt.
Requirements: Equiv. to an AA degree or completion of 2 yrs. of college coursework in a related field. Bachelor’s degree in a related field is preferred. Must have a min. of 5 yrs. exp. as a sworn police officer with a min. of 2 yrs. serving at a supervisory level of Sgt. or above. Prior police mgmt. exp. preferred. Must possess a POST Basic Academy Certificate and valid CA driver’s license. CA POST Intermediate, Advanced, Supervisory and/or Mgmt. certificate preferred. Must pass written and/or oral exams & CA POST approved background investigation as well as be able to obtain a Transportation Worker Identification Credential (TWIC) card. Job offer will be contingent upon successful psych and medical exam results. See job description for details on Port website.
Gary Munson
209-946-0246
DOD Clearance: Obtain DoD SECRET clearance
We are seeking Senior Contracts Specialist to Join our team and be part of a growing small business that values its employees and strives to create a positive work environment and provides a competitive salary and benefits package while offering opportunity for advancement.
Education: Bachelor Degree
Certifications: CompTIA A+
Experience:
5+ years’ experience in Navy Information Technology Project Management.
5+ years’ experience in a military audit or related field.
Ability to put an A-123 based MICP together mainly at the "Internal Controls Over Financial Systems (ICOFS)" level.
Experience with Financial Information Systems and financial audits.
Experience with data analysis, entry, mining and representation.
Ability to develop Executive Level Briefs with limited to no supervision.
Strong writing skills.
Proficient in MS Office (Excel, Power Point, and Word), familiarity with SharePoint.
Proven organizational skills and acute attention to detail.
Desired skills:
5-7 years direct experience providing audit management and acquisition program management preferably in a Navy Program office
PMP Certificate
Active Duty Navy/Marine Corps Experience
Planning, Programming, Budget Execution (PPBE)
Navy ERP
DoD Acquisition experience a plus
Experience with financial audit based on the independent assessment of compliance with the GAO
FISCAM audit manual of 2009
Job duties:
Perform Federal Information System Controls Audit Manual (FISCAM) Audit Controls, specifically: Access Control, Audit & Accountability, Identification & Authorization, Configuration Management, Monitor Cybersecurity & Audit Controls: General FISCAM & RMF Controls (AC, AU, CM and SD) Application Level FISCAM Controls (AS, BP, DA and IN) Cybersecurity A&A/Continuous Monitoring of: Navy ERP/SAP, SLDCADA, DoD and Navy RMF Implementation, Enterprise IT Control Standards, Risk Assessment, Basis Security, SAP Security, Incident Response, App Vulnerability Management, Database testing, eMASS, Vulnerator, STIG Checks and Vulnerability Scanner Results Interpretation
Titanium Cobra Solutions, a SBA Certified Service-Disabled Veteran Owned Small Business (SDVOSB) and California Certified Disabled Veteran Business Enterprise (DVBE), specializes in providing excellence in program management, information technology, consulting, and training services.
Founded in 2010 and based in San Diego, California, we provide Government and commercial clients a strong portfolio of expertise and exceptional services.
Vestnys, Stephanie
Mar 14, 2019
Full time
DOD Clearance: Obtain DoD SECRET clearance
We are seeking Senior Contracts Specialist to Join our team and be part of a growing small business that values its employees and strives to create a positive work environment and provides a competitive salary and benefits package while offering opportunity for advancement.
Education: Bachelor Degree
Certifications: CompTIA A+
Experience:
5+ years’ experience in Navy Information Technology Project Management.
5+ years’ experience in a military audit or related field.
Ability to put an A-123 based MICP together mainly at the "Internal Controls Over Financial Systems (ICOFS)" level.
Experience with Financial Information Systems and financial audits.
Experience with data analysis, entry, mining and representation.
Ability to develop Executive Level Briefs with limited to no supervision.
Strong writing skills.
Proficient in MS Office (Excel, Power Point, and Word), familiarity with SharePoint.
Proven organizational skills and acute attention to detail.
Desired skills:
5-7 years direct experience providing audit management and acquisition program management preferably in a Navy Program office
PMP Certificate
Active Duty Navy/Marine Corps Experience
Planning, Programming, Budget Execution (PPBE)
Navy ERP
DoD Acquisition experience a plus
Experience with financial audit based on the independent assessment of compliance with the GAO
FISCAM audit manual of 2009
Job duties:
Perform Federal Information System Controls Audit Manual (FISCAM) Audit Controls, specifically: Access Control, Audit & Accountability, Identification & Authorization, Configuration Management, Monitor Cybersecurity & Audit Controls: General FISCAM & RMF Controls (AC, AU, CM and SD) Application Level FISCAM Controls (AS, BP, DA and IN) Cybersecurity A&A/Continuous Monitoring of: Navy ERP/SAP, SLDCADA, DoD and Navy RMF Implementation, Enterprise IT Control Standards, Risk Assessment, Basis Security, SAP Security, Incident Response, App Vulnerability Management, Database testing, eMASS, Vulnerator, STIG Checks and Vulnerability Scanner Results Interpretation
Titanium Cobra Solutions, a SBA Certified Service-Disabled Veteran Owned Small Business (SDVOSB) and California Certified Disabled Veteran Business Enterprise (DVBE), specializes in providing excellence in program management, information technology, consulting, and training services.
Founded in 2010 and based in San Diego, California, we provide Government and commercial clients a strong portfolio of expertise and exceptional services.
Vestnys, Stephanie
Contracts Administrator Position Overview:
Administers a variety of contract types, including CPFF, CPIF, FFP, and time and materials in accordance with established company and government policies. Oversees, tracks and obtains disposition of government and customer property, in addition to directly providing regular input into proposals. Collaborates with buyers on complex contracts as the subcontracts liaison to ensure efforts are appropriately managed on a day to day basis.
Performance Objectives:
The following reflects management’s definition of essential functions for this job, however it is not an exhaustive list. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
Contracts Administration:
Negotiates terms and conditions, pricing, scope, schedule, milestones, and deliverables for a variety of contracts within the L3 Corporate guidelines.
Tracks and informs internal and external customers of contract issues including performing to schedule and budget, achieving milestones, providing all agreed upon deliverables, and identifying and creating solutions for items which are out of scope.
Works closely with Program Managers and attends Program Management Review meetings as required.
Understands and manages the current status of each contract including customer, product, scope, areas of risk, and challenges.
Responsible for contract close out which includes facilitating the preparation of final invoices, release documents, and customer property dispositions as well as managing records retention.
Responsible for Contracts Department’s compliance with records retention requirements and established processes from documentation to coordination with offsite storage vendor.
Proposals:
Responsible for proposal input relative to Contract Terms and Conditions, Data Rights, Representations and Certifications, and other contractual input in support of new and follow on business activities in response to customer RFPs and unsolicited proposals Attend proposal meetings, to ensure understanding of requirements, while coordinating and collaborating with Proposal Coordinator, engineering team, business development and Program Managers.
Responsible for working with Proposal Coordinator for tracking and follow up on proposal status and providing post proposal submission support as needed.
Subcontract Liaison:
Works closely with purchasing as a subcontracts liaison for complex contracts leading efforts to structure details for SOW preparation of appropriate flow down terms and manage day to day interactions with the customer.
Attend subcontractor meetings to track progress and ensure subcontractor is meeting deadlines, program costs, overruns, etc, as required, in support of customer requirements.
Government/Customer Property Management:
Track and report on all government and/or customer owned property, ensuring knowledge of its current location at all times.
Prepare letters to customer to disposition property, as needed.
Serve as a contract/subcontract resource for customer and government property issues as they are raised.
Other duties as assigned.
Competencies:
Excellent verbal and written communication skills
Strong analytical and problem-solving skills
Strong risk management skills related to financial operational business and force majeure events
Strong negotiations skills
Strong attention to detail and outcome-oriented focus
Demonstrated project leadership skills by having strong interpersonal and proactive skills
Ability to be hands on and dig into the details
Working knowledge of the contracts field
Proven critical thinking and creative problem solving skills
Good judgment with the ability to make timely and sound decisions
Qualifications
Basic Qualifications & Education:
B.A. degree in business administration or other applicable discipline or equivalent experience. Master’s degree preferred.
Training in contract management/administration and CPCM certification preferred.
Minimum 10-14 years with BA, 8-12 with MBA hands on experience in contracts administration and proposal preparation.
Minimum Of 3 Years Direct Government Contracts Experience:
Extensive knowledge of, and the ability to understand and interpret, FAR’s/DFAR’s requirements and apply to contracts.
Export product knowledge in dealing with overseas product and/or technical data on state of the art products.
Proficient in Microsoft Office.
Ability to perform data mining and ad hoc reporting.
Proven ability to build and maintain effective internal and external customer relationships.
Knowledge of and the ability to interpret, International Traffic and Arms Regulations (ITAR).
Pre-employment drug screening and background checks are standard.
ADA Requirements:
Able to work at a computer for extended periods of time.
Some repetitive motion activities.
May be required to lift up to 10 pounds with assistance.
Typical office environment.
Able to work extended hours when necessary.
Bringing the future into focus:
L3 Sonoma EO is located in Santa Rosa, CA. L3 Sonoma EO is an established pioneer in military/defense infrared technology. A leader in high technology and engineering services, L3 Sonoma EO is world renowned for its expertise in the areas of Electro Optical / Infrared (EO/IR) stabilized imaging systems. As a first-rank engineering and production company, L3 Sonoma EO is engaged in the design, development, and manufacture of highly-sophisticated electronics equipment that is used in a variety of product areas for government, civil and commercial applications.
L3 Sonoma EO is a dynamic and innovative business, open to new ideas and able to quickly transform new ideas into revolutionary technological improvements and new product offerings. We offer competitive benefits, an alternative 9/80 work schedule, and the opportunity to work with a talented and diverse group of professionals.
SAVING LIVES AND MAKING THE WORLD A SAFER PLACE TO LIVE:
Headquartered in New York City, L3 Technologies (NYSE: LLL) is the 7th largest Defense Contractor, employs over 45,000 people worldwide, and is a prime contractor in aircraft modernization and maintenance, Command, Control, Communications, Intelligence, Surveillance and Reconnaissance (C3ISR) systems and government services. L3 is also a leading provider of high technology products, subsystems and systems.
Vestnys, Stephanie
Mar 14, 2019
Full time
Contracts Administrator Position Overview:
Administers a variety of contract types, including CPFF, CPIF, FFP, and time and materials in accordance with established company and government policies. Oversees, tracks and obtains disposition of government and customer property, in addition to directly providing regular input into proposals. Collaborates with buyers on complex contracts as the subcontracts liaison to ensure efforts are appropriately managed on a day to day basis.
Performance Objectives:
The following reflects management’s definition of essential functions for this job, however it is not an exhaustive list. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
Contracts Administration:
Negotiates terms and conditions, pricing, scope, schedule, milestones, and deliverables for a variety of contracts within the L3 Corporate guidelines.
Tracks and informs internal and external customers of contract issues including performing to schedule and budget, achieving milestones, providing all agreed upon deliverables, and identifying and creating solutions for items which are out of scope.
Works closely with Program Managers and attends Program Management Review meetings as required.
Understands and manages the current status of each contract including customer, product, scope, areas of risk, and challenges.
Responsible for contract close out which includes facilitating the preparation of final invoices, release documents, and customer property dispositions as well as managing records retention.
Responsible for Contracts Department’s compliance with records retention requirements and established processes from documentation to coordination with offsite storage vendor.
Proposals:
Responsible for proposal input relative to Contract Terms and Conditions, Data Rights, Representations and Certifications, and other contractual input in support of new and follow on business activities in response to customer RFPs and unsolicited proposals Attend proposal meetings, to ensure understanding of requirements, while coordinating and collaborating with Proposal Coordinator, engineering team, business development and Program Managers.
Responsible for working with Proposal Coordinator for tracking and follow up on proposal status and providing post proposal submission support as needed.
Subcontract Liaison:
Works closely with purchasing as a subcontracts liaison for complex contracts leading efforts to structure details for SOW preparation of appropriate flow down terms and manage day to day interactions with the customer.
Attend subcontractor meetings to track progress and ensure subcontractor is meeting deadlines, program costs, overruns, etc, as required, in support of customer requirements.
Government/Customer Property Management:
Track and report on all government and/or customer owned property, ensuring knowledge of its current location at all times.
Prepare letters to customer to disposition property, as needed.
Serve as a contract/subcontract resource for customer and government property issues as they are raised.
Other duties as assigned.
Competencies:
Excellent verbal and written communication skills
Strong analytical and problem-solving skills
Strong risk management skills related to financial operational business and force majeure events
Strong negotiations skills
Strong attention to detail and outcome-oriented focus
Demonstrated project leadership skills by having strong interpersonal and proactive skills
Ability to be hands on and dig into the details
Working knowledge of the contracts field
Proven critical thinking and creative problem solving skills
Good judgment with the ability to make timely and sound decisions
Qualifications
Basic Qualifications & Education:
B.A. degree in business administration or other applicable discipline or equivalent experience. Master’s degree preferred.
Training in contract management/administration and CPCM certification preferred.
Minimum 10-14 years with BA, 8-12 with MBA hands on experience in contracts administration and proposal preparation.
Minimum Of 3 Years Direct Government Contracts Experience:
Extensive knowledge of, and the ability to understand and interpret, FAR’s/DFAR’s requirements and apply to contracts.
Export product knowledge in dealing with overseas product and/or technical data on state of the art products.
Proficient in Microsoft Office.
Ability to perform data mining and ad hoc reporting.
Proven ability to build and maintain effective internal and external customer relationships.
Knowledge of and the ability to interpret, International Traffic and Arms Regulations (ITAR).
Pre-employment drug screening and background checks are standard.
ADA Requirements:
Able to work at a computer for extended periods of time.
Some repetitive motion activities.
May be required to lift up to 10 pounds with assistance.
Typical office environment.
Able to work extended hours when necessary.
Bringing the future into focus:
L3 Sonoma EO is located in Santa Rosa, CA. L3 Sonoma EO is an established pioneer in military/defense infrared technology. A leader in high technology and engineering services, L3 Sonoma EO is world renowned for its expertise in the areas of Electro Optical / Infrared (EO/IR) stabilized imaging systems. As a first-rank engineering and production company, L3 Sonoma EO is engaged in the design, development, and manufacture of highly-sophisticated electronics equipment that is used in a variety of product areas for government, civil and commercial applications.
L3 Sonoma EO is a dynamic and innovative business, open to new ideas and able to quickly transform new ideas into revolutionary technological improvements and new product offerings. We offer competitive benefits, an alternative 9/80 work schedule, and the opportunity to work with a talented and diverse group of professionals.
SAVING LIVES AND MAKING THE WORLD A SAFER PLACE TO LIVE:
Headquartered in New York City, L3 Technologies (NYSE: LLL) is the 7th largest Defense Contractor, employs over 45,000 people worldwide, and is a prime contractor in aircraft modernization and maintenance, Command, Control, Communications, Intelligence, Surveillance and Reconnaissance (C3ISR) systems and government services. L3 is also a leading provider of high technology products, subsystems and systems.
Vestnys, Stephanie
Travel: International and Domestic Travel may be required
Security Clearance: Secret
The Operations Supervisor plans, controls and assigns tasks to cross functional operations teams required for implementing common work processes and procedures for multiple international site locations.
Principal Accountabilities:
Maintain oversight on program processes to ensure completion of tasking and projects according to contract, corporate and program deadlines.
Resolve diverse problems of moderate scope, escalating to senior management as required.
Identify program/contract requirements and oversee the development of appropriate work processes to meet program/contract needs.
Monitor assigned operations and integrate all elements of the organization to ensure schedules are maintained within cost and performance standards.
Ensure accuracy and completion of team assignments and tasks.
Review and approve personnel’s reports verifying content and compliance.
Serve as point of contact for multiple sites on program/contract operations and personnel activities.
Monitor the mobilization and transition of personnel in fulfillment of contract requirements. Oversee teams of U.S. and international personnel performing work as assigned.
Manages contract compliance with operational team requirements.
Provides supervision, guidance and control for the efficient utilization of personnel assignments and their performance, morale and for the overall welfare of all contract personnel.
Acts as a point-of-contact for operations in the absence of the Operations Manager for matters relating to the contract as representative between personnel, Program Management, and DynCorp corporate offices.
Ensure compliance with all US and local government reporting requirements. Compiles, verifies and records and documents to proper authorities and Dyncorp corporate offices.
Compile and submit operational status reports to senior management on program issues. Works with multi-functional team to identify operational deficiencies and recommend various approaches for resolution of outstanding issues and task order requirements.
Serve as POC for various program and corporate level compliance issues.
Ensure compliance with company policies and procedures and other practices set forth by senior management.
Perform other duties as assigned
Knowledge & Skills:
Knowledge of the functions and operations of major U.S. Military Commands.
Complete understanding of operations of assigned contract.
Attention to detail and ability to handle multiple tasks independently.
Excellent follow through and time management skills.
Excellent communication, effective leadership and interpersonal skills.
Knowledge of various computer applications (ex: Excel, Word, PowerPoint, etc.).
Experience & Education:
Bachelor’s degree in an associated discipline preferred
Two (2) years experience in operational positions or related fields may be substituted for each year of the four (4) years of college.
Six (6) or more years’ experience in DOD and/or civilian operations or personnel supervision required.
Physical Requirements/Working Environment:
Generally works in normal office environment
Vestnys, Stephanie
Mar 05, 2019
Full time
Travel: International and Domestic Travel may be required
Security Clearance: Secret
The Operations Supervisor plans, controls and assigns tasks to cross functional operations teams required for implementing common work processes and procedures for multiple international site locations.
Principal Accountabilities:
Maintain oversight on program processes to ensure completion of tasking and projects according to contract, corporate and program deadlines.
Resolve diverse problems of moderate scope, escalating to senior management as required.
Identify program/contract requirements and oversee the development of appropriate work processes to meet program/contract needs.
Monitor assigned operations and integrate all elements of the organization to ensure schedules are maintained within cost and performance standards.
Ensure accuracy and completion of team assignments and tasks.
Review and approve personnel’s reports verifying content and compliance.
Serve as point of contact for multiple sites on program/contract operations and personnel activities.
Monitor the mobilization and transition of personnel in fulfillment of contract requirements. Oversee teams of U.S. and international personnel performing work as assigned.
Manages contract compliance with operational team requirements.
Provides supervision, guidance and control for the efficient utilization of personnel assignments and their performance, morale and for the overall welfare of all contract personnel.
Acts as a point-of-contact for operations in the absence of the Operations Manager for matters relating to the contract as representative between personnel, Program Management, and DynCorp corporate offices.
Ensure compliance with all US and local government reporting requirements. Compiles, verifies and records and documents to proper authorities and Dyncorp corporate offices.
Compile and submit operational status reports to senior management on program issues. Works with multi-functional team to identify operational deficiencies and recommend various approaches for resolution of outstanding issues and task order requirements.
Serve as POC for various program and corporate level compliance issues.
Ensure compliance with company policies and procedures and other practices set forth by senior management.
Perform other duties as assigned
Knowledge & Skills:
Knowledge of the functions and operations of major U.S. Military Commands.
Complete understanding of operations of assigned contract.
Attention to detail and ability to handle multiple tasks independently.
Excellent follow through and time management skills.
Excellent communication, effective leadership and interpersonal skills.
Knowledge of various computer applications (ex: Excel, Word, PowerPoint, etc.).
Experience & Education:
Bachelor’s degree in an associated discipline preferred
Two (2) years experience in operational positions or related fields may be substituted for each year of the four (4) years of college.
Six (6) or more years’ experience in DOD and/or civilian operations or personnel supervision required.
Physical Requirements/Working Environment:
Generally works in normal office environment
Vestnys, Stephanie
Travel: Ability to travel domestically and internationally
Security Clearance: NAC-I
The IT/Communications Manager is responsible for regional/local supervision, support and deployment needs in one of six key areas: Applications, Business Unit, Customer Service, Infrastructure Service, Program Management and Service Delivery Center.
Principal Accountabilities:
(Typical duties include the following, although specific duties vary by assignment or contract.)
Applications: such as application architecture, standards/tools and development, software licensing, release management and portfolio management
Business Unit: such as business alignment, customer advocacy, demand management and project management
Customer Service: Such as service desk, security administration, request management, desktop support, COE standards, problem management and delivery management
Infrastructure Services: Such as computer/mainframe operations, network operations (WAN/LAN) server management (email and web), firewall management, software distribution and security policy. Supports supplier relations where applicable
Program Management: such as communication planning, process development, project management, project prioritization and monitoring
Service Delivery Center: such as regional delivery of customer service, support, project management, communications and infrastructure services
Manages others either directly or through subordinate supervisors
Coordinates diverse activities within a functional area
Plans work and administers policies
Has budgetary type of accountabilities or directly impacts a revenue center’s viability or its quality of service via personal contributions.
Performs other duties as assigned
Knowledge & Skills:
Proficient in Microsoft office software applications
Excellent oral, written, communication and people skills
Ability to translate communication needs of employees/customers not versed in computer terminology for both hardware and software into meaningful solutions
Able to travel to hostile and austere environments
Additional knowledge/skills may be required by contract or assignment
Experience & Education:
Bachelor’s degree in an associated discipline required. Master’s degree in Business Management is desired. Two (2) years of experience in related field may be substituted for each year of the four (4) years of college.
Eight (8) years’ experience in information technology management which includes experience in functional areas with background in IT and telecommunications infrastructure.
Physical Requirements/Working Environment:
Living and working conditions at the assignment location could be remote and uncomfortable.
Long hours, exposure to weather and hazardous conditions.
Personnel should be aware of moving on short notice and under adverse conditions.
Vestnys, Stephanie
Mar 05, 2019
Full time
Travel: Ability to travel domestically and internationally
Security Clearance: NAC-I
The IT/Communications Manager is responsible for regional/local supervision, support and deployment needs in one of six key areas: Applications, Business Unit, Customer Service, Infrastructure Service, Program Management and Service Delivery Center.
Principal Accountabilities:
(Typical duties include the following, although specific duties vary by assignment or contract.)
Applications: such as application architecture, standards/tools and development, software licensing, release management and portfolio management
Business Unit: such as business alignment, customer advocacy, demand management and project management
Customer Service: Such as service desk, security administration, request management, desktop support, COE standards, problem management and delivery management
Infrastructure Services: Such as computer/mainframe operations, network operations (WAN/LAN) server management (email and web), firewall management, software distribution and security policy. Supports supplier relations where applicable
Program Management: such as communication planning, process development, project management, project prioritization and monitoring
Service Delivery Center: such as regional delivery of customer service, support, project management, communications and infrastructure services
Manages others either directly or through subordinate supervisors
Coordinates diverse activities within a functional area
Plans work and administers policies
Has budgetary type of accountabilities or directly impacts a revenue center’s viability or its quality of service via personal contributions.
Performs other duties as assigned
Knowledge & Skills:
Proficient in Microsoft office software applications
Excellent oral, written, communication and people skills
Ability to translate communication needs of employees/customers not versed in computer terminology for both hardware and software into meaningful solutions
Able to travel to hostile and austere environments
Additional knowledge/skills may be required by contract or assignment
Experience & Education:
Bachelor’s degree in an associated discipline required. Master’s degree in Business Management is desired. Two (2) years of experience in related field may be substituted for each year of the four (4) years of college.
Eight (8) years’ experience in information technology management which includes experience in functional areas with background in IT and telecommunications infrastructure.
Physical Requirements/Working Environment:
Living and working conditions at the assignment location could be remote and uncomfortable.
Long hours, exposure to weather and hazardous conditions.
Personnel should be aware of moving on short notice and under adverse conditions.
Vestnys, Stephanie
Communication skills
Analytical skills
Understanding of processes and how they work
Ability to meet deadlines as well as set and hold others to deadlines
Organizational skills
Flexible approach to working hours
Ability to communicate effectively both verbally and in writing
Ability to handle multiple tasks simultaneously
Ability to work effectively with other departments and within own department
Intermediate to advanced MS Excel skills
Experience or education in analysis is preferred
Self-motivated with a desire to create new projects and work with little supervision
Employees of Vivint Solar must submit to a criminal history check, motor vehicles check, drug screening, and obtain clearance from the state based upon the state requirements.
Vestnys, Stephanie
Feb 27, 2019
Full time
Communication skills
Analytical skills
Understanding of processes and how they work
Ability to meet deadlines as well as set and hold others to deadlines
Organizational skills
Flexible approach to working hours
Ability to communicate effectively both verbally and in writing
Ability to handle multiple tasks simultaneously
Ability to work effectively with other departments and within own department
Intermediate to advanced MS Excel skills
Experience or education in analysis is preferred
Self-motivated with a desire to create new projects and work with little supervision
Employees of Vivint Solar must submit to a criminal history check, motor vehicles check, drug screening, and obtain clearance from the state based upon the state requirements.
Vestnys, Stephanie
Education Level: Bachelor's Desired
Relevant Experience Level: Mid Career (4-10 Years)
Employee Group: Regular - Full Time
Employee Subgroup: Salaried Exempt
Position Summary:
Provides convenience retail consultation to franchisees in an assigned geographic area, including advising and assisting with Merchandising, Business/Financial, and operational performance to improve total site profitability. The Franchise Business Consultant is a key role for the delivery of the Franchise offer through a well-defined business consulting relationship centered around best retail business practices and serves as a single point of contact for marketing field support.
Key Responsibilities:
Builds respected and trusting business relationships with Franchisee. Provides business consulting on convenience retail solutions to the franchisee to maximize growth and profitability. Understands and coaches Franchisee on the value and use of performance indicators and financial statements to monitor and improve site performance.
Consults and facilitates the Franchisee to develop and follow their business plans. Assists Franchisee in identifying business gaps needing attention. Ensures Franchisee Develops, plans, and executes action plans to address and improve performance of Sites.
Assesses and consults on established ‘Best Practice’ merchandising and operating practices to establish a culture of consistent brand representation through operational excellence. Ensures that the Franchisees understand and deliver against their contractual responsibilities and execute the offer and operating standards as prescribed.
Provides franchisee with upfront support for opening new “ampm” stores by liaising with service providers, helping establish contacts with vendors, recommended layouts, planograms, prices, establishing book-keeping and supporting the training of employees. Acts as a single point of contact for marketing field support.
Evaluates and consults on Category Management & General Merchandising practices and execution to provide for a consistent and improved customer experience leading to top and bottom line growth. Influences Franchisee to maximize profitability through profit boosters, company promotions, price setting, maximizing and optimum availability and marketing concepts.
Ensures that Franchisees develops and executes a competitive pricing strategy that maximizes profitability and market share. Ensures that every decision is viewed through the lens of the customer and the Franchise agreement.
Education And Experience:
Minimum undergraduate degree in marketing, commerce, economics or finance is preferred.
Minimum 5 years relevant business experience in marketing/retail/sales is required.
Skills:
Strong leadership skills, with proven ability to lead, coach, develop and motivate to deliver outstanding performance.
Skillful application of MSOffice products (Excel, Outlook, Word, Powerpoint).
Sound business planning and financial understanding with the proven track record of interpreting and analysing financial information from Performance reports and Financial statements.
Excellent sales, influencing and oral communication skills.
Vestnys, Stephanie
Feb 26, 2019
Full time
Education Level: Bachelor's Desired
Relevant Experience Level: Mid Career (4-10 Years)
Employee Group: Regular - Full Time
Employee Subgroup: Salaried Exempt
Position Summary:
Provides convenience retail consultation to franchisees in an assigned geographic area, including advising and assisting with Merchandising, Business/Financial, and operational performance to improve total site profitability. The Franchise Business Consultant is a key role for the delivery of the Franchise offer through a well-defined business consulting relationship centered around best retail business practices and serves as a single point of contact for marketing field support.
Key Responsibilities:
Builds respected and trusting business relationships with Franchisee. Provides business consulting on convenience retail solutions to the franchisee to maximize growth and profitability. Understands and coaches Franchisee on the value and use of performance indicators and financial statements to monitor and improve site performance.
Consults and facilitates the Franchisee to develop and follow their business plans. Assists Franchisee in identifying business gaps needing attention. Ensures Franchisee Develops, plans, and executes action plans to address and improve performance of Sites.
Assesses and consults on established ‘Best Practice’ merchandising and operating practices to establish a culture of consistent brand representation through operational excellence. Ensures that the Franchisees understand and deliver against their contractual responsibilities and execute the offer and operating standards as prescribed.
Provides franchisee with upfront support for opening new “ampm” stores by liaising with service providers, helping establish contacts with vendors, recommended layouts, planograms, prices, establishing book-keeping and supporting the training of employees. Acts as a single point of contact for marketing field support.
Evaluates and consults on Category Management & General Merchandising practices and execution to provide for a consistent and improved customer experience leading to top and bottom line growth. Influences Franchisee to maximize profitability through profit boosters, company promotions, price setting, maximizing and optimum availability and marketing concepts.
Ensures that Franchisees develops and executes a competitive pricing strategy that maximizes profitability and market share. Ensures that every decision is viewed through the lens of the customer and the Franchise agreement.
Education And Experience:
Minimum undergraduate degree in marketing, commerce, economics or finance is preferred.
Minimum 5 years relevant business experience in marketing/retail/sales is required.
Skills:
Strong leadership skills, with proven ability to lead, coach, develop and motivate to deliver outstanding performance.
Skillful application of MSOffice products (Excel, Outlook, Word, Powerpoint).
Sound business planning and financial understanding with the proven track record of interpreting and analysing financial information from Performance reports and Financial statements.
Excellent sales, influencing and oral communication skills.
Vestnys, Stephanie
US Security Clearance Required: Secret
Full-time
Shift: Day - 1st
Travel: Yes, 10 % of the Time
Description:
L3 MariPro specializes in providing undersea sensor networks, and spread spectrum through water communication solutions. We are a system concept-through-operations company with extensive experience in responding to demanding customer requirements. L3 MariPro offers employees a rewarding environment where you have the opportunity to make a significant impact on our business.
We are searching for a dynamic Production Control Planner to join our team in Goleta, CA.
The Production Control Planner is responsible for ensuring that a comprehensive and integrated plan for programs is maintained at all times. Responsibilities include continuous monitoring of program status, including budgets, schedule, deliverables, and communication support.
Essential Functions:
Reviewing the MRP (Material Requirements Planning) reports daily, validating the output for accuracy and initiates corrective action for discrepant issues.
Planning, statusing, and reporting of time phased budgets to support program budget/forecast planning and EACs.
Provide variance/trend analysis; provide reports and reviews of performance versus plan. Support plan updates as required.
Ensures adequate funding availability by maintaining accurate records of expenditures, directing preparation of expenditures projections, and submitting timely requests for additional funding to the government.
Complete work authorization documentation.
Develop program schedule to track progress and maintain schedule status. Complete analysis of performance to contract requirements. Incorporate contract changes as needed and complete analysis to maintain realistic contract cost and schedule baselines.
Track status of hardware, software and data deliverables to contract requirements.
Support customer communications; work with internal team to evaluate performance to contract and coordinate and necessary communications with customer.
Support proposal activities through the development of the cost volume and schedules. Complete review of proposal requests and basis of estimates; work with program manage to ensure all requirements have been addressed in costing. Support development of proposal submission.
Assist in the development of company policies, procedures and standards as required. Execute responsibilities in accordance with company standard operating procedures.
Directly provides support to all departments of the company, vendors and subcontractors.
Directly interacts with current and potential customers.
Promote cordial relationships and foster and maintain a favorable business profile with customers, suppliers, co-workers, industry and professional associations, government agencies and the local community.
Act as mentor to co-workers; teaches and/or passes on knowledge and any new information obtained on the job including responsibilities.
May perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload.
Qualifications
Position Requirements:
High School Diploma. Some college preferred
A minimum of 4 years of production planning experience in a manufacturing/aerospace environment.
Experience with Material Requirements Planning (MRP) tools.
Minimum Secret Clearance
Valid state driver’s license
Knowledge of Deltek/CostPoint a plus
Knowledge, Skills And Abilities:
Ability to speak, read, and write the English language.
Ability to identify and resolve manufacturing problems by monitoring reporting tools and shop order software.
Good interpersonal skills; pays attention to detail; and ability to meet deadlines.
Possesses strong analytical and problem solving skills.
Proficient in the use of project management tools, including Microsoft Project. Ability to comprehend and learn new software. Familiarity with accounting systems such as DELTEK.
Strong computer skills, Microsoft Office (Excel, Word, PowerPoint, etc.) skills.
Ability to understand and evaluate engineering and manufacturing processes and control systems. Knowledge of manufacturing resource planning (MRP) and enterprise resource planning (ERP) systems.
Ability to speak well; have good communication and interpersonal skills; ability to interface with both technical and non-technical personnel; and effective human relations skills are essential.
Sound listening skills; pays attention to detail; ability to meet deadlines; multi-task oriented; and ability to work under pressure.
Physical Demands:
Exerts up to 10 lbs. of force occasionally or a negligible amount of force frequently.
Employee regularly sits, talks and listens.
Employee frequently uses hands to finger, handle, or feel.
Employee occasionally stands, walks and/or reaches with hands and arms.
Employee works in a quiet to moderately noisy environment.
Willing to travel on occasion.
A t L3 MariPro we offer a competitive salary along with a generous benefits package including medical/dental/vision/life insurance, a 9/80 workweek, and paid time off
Vestnys, Stephanie
Feb 20, 2019
Full time
US Security Clearance Required: Secret
Full-time
Shift: Day - 1st
Travel: Yes, 10 % of the Time
Description:
L3 MariPro specializes in providing undersea sensor networks, and spread spectrum through water communication solutions. We are a system concept-through-operations company with extensive experience in responding to demanding customer requirements. L3 MariPro offers employees a rewarding environment where you have the opportunity to make a significant impact on our business.
We are searching for a dynamic Production Control Planner to join our team in Goleta, CA.
The Production Control Planner is responsible for ensuring that a comprehensive and integrated plan for programs is maintained at all times. Responsibilities include continuous monitoring of program status, including budgets, schedule, deliverables, and communication support.
Essential Functions:
Reviewing the MRP (Material Requirements Planning) reports daily, validating the output for accuracy and initiates corrective action for discrepant issues.
Planning, statusing, and reporting of time phased budgets to support program budget/forecast planning and EACs.
Provide variance/trend analysis; provide reports and reviews of performance versus plan. Support plan updates as required.
Ensures adequate funding availability by maintaining accurate records of expenditures, directing preparation of expenditures projections, and submitting timely requests for additional funding to the government.
Complete work authorization documentation.
Develop program schedule to track progress and maintain schedule status. Complete analysis of performance to contract requirements. Incorporate contract changes as needed and complete analysis to maintain realistic contract cost and schedule baselines.
Track status of hardware, software and data deliverables to contract requirements.
Support customer communications; work with internal team to evaluate performance to contract and coordinate and necessary communications with customer.
Support proposal activities through the development of the cost volume and schedules. Complete review of proposal requests and basis of estimates; work with program manage to ensure all requirements have been addressed in costing. Support development of proposal submission.
Assist in the development of company policies, procedures and standards as required. Execute responsibilities in accordance with company standard operating procedures.
Directly provides support to all departments of the company, vendors and subcontractors.
Directly interacts with current and potential customers.
Promote cordial relationships and foster and maintain a favorable business profile with customers, suppliers, co-workers, industry and professional associations, government agencies and the local community.
Act as mentor to co-workers; teaches and/or passes on knowledge and any new information obtained on the job including responsibilities.
May perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload.
Qualifications
Position Requirements:
High School Diploma. Some college preferred
A minimum of 4 years of production planning experience in a manufacturing/aerospace environment.
Experience with Material Requirements Planning (MRP) tools.
Minimum Secret Clearance
Valid state driver’s license
Knowledge of Deltek/CostPoint a plus
Knowledge, Skills And Abilities:
Ability to speak, read, and write the English language.
Ability to identify and resolve manufacturing problems by monitoring reporting tools and shop order software.
Good interpersonal skills; pays attention to detail; and ability to meet deadlines.
Possesses strong analytical and problem solving skills.
Proficient in the use of project management tools, including Microsoft Project. Ability to comprehend and learn new software. Familiarity with accounting systems such as DELTEK.
Strong computer skills, Microsoft Office (Excel, Word, PowerPoint, etc.) skills.
Ability to understand and evaluate engineering and manufacturing processes and control systems. Knowledge of manufacturing resource planning (MRP) and enterprise resource planning (ERP) systems.
Ability to speak well; have good communication and interpersonal skills; ability to interface with both technical and non-technical personnel; and effective human relations skills are essential.
Sound listening skills; pays attention to detail; ability to meet deadlines; multi-task oriented; and ability to work under pressure.
Physical Demands:
Exerts up to 10 lbs. of force occasionally or a negligible amount of force frequently.
Employee regularly sits, talks and listens.
Employee frequently uses hands to finger, handle, or feel.
Employee occasionally stands, walks and/or reaches with hands and arms.
Employee works in a quiet to moderately noisy environment.
Willing to travel on occasion.
A t L3 MariPro we offer a competitive salary along with a generous benefits package including medical/dental/vision/life insurance, a 9/80 workweek, and paid time off
Vestnys, Stephanie
Area Sales Manager/ Automatic Control Valve Manufacturer (Single contributor role) Home office based Territory: Cover Los Angeles County to Pasadena, CA (Must live in close proximity) Make sales calls (Most of the time in the field) Markets:
Waterworks - Water Distribution & Water Treatment Plants Fire Protection Elevation change Treatment Plants Mining Municipalities Sell to Distributors Maintain contact with Engineers to develop product interest and supply detailed specifications to heighten consideration for projects and bids Teach engineering and service seminars for engineers, contractors, and end users Work with resale and OEM accounts to provide pricing, applied discounts, literature, product applications, technical assistance, service, trouble-shooting assistance, and training
Vestnys, Stephanie
Feb 06, 2019
Full time
Area Sales Manager/ Automatic Control Valve Manufacturer (Single contributor role) Home office based Territory: Cover Los Angeles County to Pasadena, CA (Must live in close proximity) Make sales calls (Most of the time in the field) Markets:
Waterworks - Water Distribution & Water Treatment Plants Fire Protection Elevation change Treatment Plants Mining Municipalities Sell to Distributors Maintain contact with Engineers to develop product interest and supply detailed specifications to heighten consideration for projects and bids Teach engineering and service seminars for engineers, contractors, and end users Work with resale and OEM accounts to provide pricing, applied discounts, literature, product applications, technical assistance, service, trouble-shooting assistance, and training
Vestnys, Stephanie
General Summary:
The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
• Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters.In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions:
1. Management
• Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement
2. Customer Service
• Assist customers with their questions, problems, and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality
3. Merchandising/Presentation
• Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise
4. Loss Prevention
• Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits
5. Operations
• Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35-pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance;refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walkthrough of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate
6. Human Resources
• Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a workplace free from discrimination and harassment
7. Financial Reporting/Administration
• Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans
• Prepare the store for a physical inventory Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ 5 + years of retail management experience, or experience as a CVS Supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four-year college degree is preferred, or relevant work experience may be considered in lieu of a college degree
Jiro Yamamoto
Work for Warriors
Apr 19, 2019
Full time
General Summary:
The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
• Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters.In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions:
1. Management
• Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement
2. Customer Service
• Assist customers with their questions, problems, and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality
3. Merchandising/Presentation
• Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise
4. Loss Prevention
• Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits
5. Operations
• Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35-pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance;refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walkthrough of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate
6. Human Resources
• Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a workplace free from discrimination and harassment
7. Financial Reporting/Administration
• Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans
• Prepare the store for a physical inventory Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ 5 + years of retail management experience, or experience as a CVS Supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four-year college degree is preferred, or relevant work experience may be considered in lieu of a college degree
Jiro Yamamoto
Work for Warriors
General Summary:
The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
• Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters.In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions:
1. Management
• Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement
2. Customer Service
• Assist customers with their questions, problems, and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality
3. Merchandising/Presentation
• Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise
4. Loss Prevention
• Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits
5. Operations
• Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35-pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance;refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walkthrough of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate
6. Human Resources
• Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a workplace free from discrimination and harassment
7. Financial Reporting/Administration
• Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans
• Prepare the store for a physical inventory Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ 5 + years of retail management experience, or experience as a CVS Supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four-year college degree is preferred, or relevant work experience may be considered in lieu of a college degree
Jiro Yamamoto
Work for Warriors
Apr 19, 2019
Full time
General Summary:
The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
• Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters.In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions:
1. Management
• Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement
2. Customer Service
• Assist customers with their questions, problems, and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality
3. Merchandising/Presentation
• Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise
4. Loss Prevention
• Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits
5. Operations
• Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35-pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance;refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walkthrough of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate
6. Human Resources
• Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a workplace free from discrimination and harassment
7. Financial Reporting/Administration
• Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans
• Prepare the store for a physical inventory Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ 5 + years of retail management experience, or experience as a CVS Supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four-year college degree is preferred, or relevant work experience may be considered in lieu of a college degree
Jiro Yamamoto
Work for Warriors
General Summary:
The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
• Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters.In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions:
1. Management
• Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement
2. Customer Service
• Assist customers with their questions, problems, and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality
3. Merchandising/Presentation
• Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise
4. Loss Prevention
• Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits
5. Operations
• Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35-pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance;refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walkthrough of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate
6. Human Resources
• Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a workplace free from discrimination and harassment
7. Financial Reporting/Administration
• Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans
• Prepare the store for a physical inventory Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ 5 + years of retail management experience, or experience as a CVS Supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four-year college degree is preferred, or relevant work experience may be considered in lieu of a college degree
Jiro Yamamoto
Work for Warriors
Apr 19, 2019
Full time
General Summary:
The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
• Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters.In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions:
1. Management
• Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement
2. Customer Service
• Assist customers with their questions, problems, and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality
3. Merchandising/Presentation
• Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise
4. Loss Prevention
• Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits
5. Operations
• Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35-pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance;refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walkthrough of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate
6. Human Resources
• Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a workplace free from discrimination and harassment
7. Financial Reporting/Administration
• Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans
• Prepare the store for a physical inventory Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ 5 + years of retail management experience, or experience as a CVS Supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four-year college degree is preferred, or relevant work experience may be considered in lieu of a college degree
Jiro Yamamoto
Work for Warriors
General Summary:
The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
• Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters.In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions:
1. Management
• Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement
2. Customer Service
• Assist customers with their questions, problems, and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality
3. Merchandising/Presentation
• Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise
4. Loss Prevention
• Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits
5. Operations
• Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35-pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance;refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walkthrough of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate
6. Human Resources
• Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a workplace free from discrimination and harassment
7. Financial Reporting/Administration
• Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans
• Prepare the store for a physical inventory Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ 5 + years of retail management experience, or experience as a CVS Supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four-year college degree is preferred, or relevant work experience may be considered in lieu of a college degree
Jiro Yamamoto
Work for Warriors
Apr 19, 2019
Full time
General Summary:
The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
• Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters.In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions:
1. Management
• Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement
2. Customer Service
• Assist customers with their questions, problems, and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality
3. Merchandising/Presentation
• Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise
4. Loss Prevention
• Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits
5. Operations
• Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35-pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance;refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walkthrough of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate
6. Human Resources
• Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a workplace free from discrimination and harassment
7. Financial Reporting/Administration
• Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans
• Prepare the store for a physical inventory Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ 5 + years of retail management experience, or experience as a CVS Supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four-year college degree is preferred, or relevant work experience may be considered in lieu of a college degree
Jiro Yamamoto
Work for Warriors
General Summary:
The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
• Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters.In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions:
1. Management
• Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement
2. Customer Service
• Assist customers with their questions, problems, and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality
3. Merchandising/Presentation
• Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise
4. Loss Prevention
• Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits
5. Operations
• Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35-pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance;refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walkthrough of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate
6. Human Resources
• Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a workplace free from discrimination and harassment
7. Financial Reporting/Administration
• Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans
• Prepare the store for a physical inventory Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ 5 + years of retail management experience, or experience as a CVS Supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four-year college degree is preferred, or relevant work experience may be considered in lieu of a college degree
Jiro Yamamoto
Work for Warriors
Apr 19, 2019
Full time
General Summary:
The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
• Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters.In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions:
1. Management
• Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement
2. Customer Service
• Assist customers with their questions, problems, and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality
3. Merchandising/Presentation
• Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise
4. Loss Prevention
• Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits
5. Operations
• Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35-pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance;refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walkthrough of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate
6. Human Resources
• Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a workplace free from discrimination and harassment
7. Financial Reporting/Administration
• Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans
• Prepare the store for a physical inventory Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ 5 + years of retail management experience, or experience as a CVS Supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four-year college degree is preferred, or relevant work experience may be considered in lieu of a college degree
Jiro Yamamoto
Work for Warriors
General Summary:
The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
• Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters.In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions:
1. Management
• Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement
2. Customer Service
• Assist customers with their questions, problems, and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality
3. Merchandising/Presentation
• Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise
4. Loss Prevention
• Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits
5. Operations
• Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35-pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance;refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walkthrough of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate
6. Human Resources
• Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a workplace free from discrimination and harassment
7. Financial Reporting/Administration
• Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans
• Prepare the store for a physical inventory Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ 5 + years of retail management experience, or experience as a CVS Supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four-year college degree is preferred, or relevant work experience may be considered in lieu of a college degree
Jiro Yamamoto
Work for Warriors
Apr 19, 2019
Full time
General Summary:
The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
• Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters.In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions:
1. Management
• Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement
2. Customer Service
• Assist customers with their questions, problems, and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality
3. Merchandising/Presentation
• Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise
4. Loss Prevention
• Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits
5. Operations
• Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35-pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance;refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walkthrough of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate
6. Human Resources
• Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a workplace free from discrimination and harassment
7. Financial Reporting/Administration
• Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans
• Prepare the store for a physical inventory Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ 5 + years of retail management experience, or experience as a CVS Supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four-year college degree is preferred, or relevant work experience may be considered in lieu of a college degree
Jiro Yamamoto
Work for Warriors
General Summary:
The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
• Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters.In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions:
1. Management
• Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement
2. Customer Service
• Assist customers with their questions, problems, and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality
3. Merchandising/Presentation
• Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise
4. Loss Prevention
• Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits
5. Operations
• Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35-pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance;refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walkthrough of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate
6. Human Resources
• Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a workplace free from discrimination and harassment
7. Financial Reporting/Administration
• Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans
• Prepare the store for a physical inventory Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ 5 + years of retail management experience, or experience as a CVS Supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four-year college degree is preferred, or relevant work experience may be considered in lieu of a college degree
Jiro Yamamoto
Work for Warriors
Apr 19, 2019
Full time
General Summary:
The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
• Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters.In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions:
1. Management
• Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement
2. Customer Service
• Assist customers with their questions, problems, and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality
3. Merchandising/Presentation
• Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise
4. Loss Prevention
• Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits
5. Operations
• Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35-pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance;refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walkthrough of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate
6. Human Resources
• Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a workplace free from discrimination and harassment
7. Financial Reporting/Administration
• Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans
• Prepare the store for a physical inventory Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ 5 + years of retail management experience, or experience as a CVS Supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four-year college degree is preferred, or relevant work experience may be considered in lieu of a college degree
Jiro Yamamoto
Work for Warriors
General Summary:
The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
• Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters.In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions:
1. Management
• Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement
2. Customer Service
• Assist customers with their questions, problems, and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality
3. Merchandising/Presentation
• Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise
4. Loss Prevention
• Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits
5. Operations
• Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35-pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance;refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walkthrough of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate
6. Human Resources
• Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a workplace free from discrimination and harassment
7. Financial Reporting/Administration
• Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans
• Prepare the store for a physical inventory Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ 5 + years of retail management experience, or experience as a CVS Supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four-year college degree is preferred, or relevant work experience may be considered in lieu of a college degree
Jiro Yamamoto
Work for Warriors
Apr 19, 2019
Full time
General Summary:
The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
• Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters.In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions:
1. Management
• Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement
2. Customer Service
• Assist customers with their questions, problems, and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality
3. Merchandising/Presentation
• Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise
4. Loss Prevention
• Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits
5. Operations
• Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35-pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance;refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walkthrough of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate
6. Human Resources
• Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a workplace free from discrimination and harassment
7. Financial Reporting/Administration
• Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans
• Prepare the store for a physical inventory Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ 5 + years of retail management experience, or experience as a CVS Supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four-year college degree is preferred, or relevant work experience may be considered in lieu of a college degree
Jiro Yamamoto
Work for Warriors
General Summary:
The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
• Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters.In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions:
1. Management
• Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement
2. Customer Service
• Assist customers with their questions, problems, and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality
3. Merchandising/Presentation
• Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise
4. Loss Prevention
• Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits
5. Operations
• Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35-pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance;refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walkthrough of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate
6. Human Resources
• Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a workplace free from discrimination and harassment
7. Financial Reporting/Administration
• Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans
• Prepare the store for a physical inventory Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ 5 + years of retail management experience, or experience as a CVS Supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four-year college degree is preferred, or relevant work experience may be considered in lieu of a college degree
Jiro Yamamoto
Work for Warriors
Apr 19, 2019
Full time
General Summary:
The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
• Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters.In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions:
1. Management
• Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement
2. Customer Service
• Assist customers with their questions, problems, and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality
3. Merchandising/Presentation
• Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise
4. Loss Prevention
• Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits
5. Operations
• Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35-pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance;refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walkthrough of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate
6. Human Resources
• Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a workplace free from discrimination and harassment
7. Financial Reporting/Administration
• Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans
• Prepare the store for a physical inventory Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ 5 + years of retail management experience, or experience as a CVS Supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four-year college degree is preferred, or relevant work experience may be considered in lieu of a college degree
Jiro Yamamoto
Work for Warriors
General Summary:
The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
• Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters.In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions:
1. Management
• Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement
2. Customer Service
• Assist customers with their questions, problems, and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality
3. Merchandising/Presentation
• Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise
4. Loss Prevention
• Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits
5. Operations
• Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35-pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance;refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walkthrough of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate
6. Human Resources
• Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a workplace free from discrimination and harassment
7. Financial Reporting/Administration
• Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans
• Prepare the store for a physical inventory Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ 5 + years of retail management experience, or experience as a CVS Supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four-year college degree is preferred, or relevant work experience may be considered in lieu of a college degree
Jiro Yamamoto
Work for Warriors
Apr 19, 2019
Full time
General Summary:
The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
• Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters.In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions:
1. Management
• Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement
2. Customer Service
• Assist customers with their questions, problems, and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality
3. Merchandising/Presentation
• Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise
4. Loss Prevention
• Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits
5. Operations
• Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35-pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance;refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walkthrough of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate
6. Human Resources
• Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a workplace free from discrimination and harassment
7. Financial Reporting/Administration
• Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans
• Prepare the store for a physical inventory Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ 5 + years of retail management experience, or experience as a CVS Supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four-year college degree is preferred, or relevant work experience may be considered in lieu of a college degree
Jiro Yamamoto
Work for Warriors
