4 jobs found

Cintas is currently seeking a Production Manager to lead and direct a fast-paced and dynamic production team, including Production Supervisors. Responsibilities include hiring, motivating, training and directing Production Supervisors and individuals who are performing entry level, factory work positions on one of our fast-paced shifts. This is a management position, with hands-on responsibility and accountability for daily production flow and bottom line results. Additional duties include meeting daily productivity and quality requirements and maintaining budget and profit loss control. Skills/Qualifications Required Management experience Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) (US) or Provincial requirements (Canada) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements (US), qualified candidates must, prior to their first day of employment: Have an active driver's license Be at least 21 years of age Obtain a DOT medical certification Provide documentation regarding their previous employment In order to comply with Provincial requirements (Canada), qualified candidates must, prior to their first day of employment: Possess a valid driver's license in good standing Preferred Customer service experience Education High School Diploma/GED (+11 years)       Team C Anthony Altemoos

Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Duties include, but are not limited to, answering customer calls and providing prompt issue resolution, data entry, assisting in account reconciliation, preparing reports and invoices, processing new accounts and orders and occasional miscellaneous projects. This position also makes outbound customer calls to gain information and/or to provide follow up to resolve customer issues. Skills/Qualifications Required Minimum 1 year of previous customer service experience Preferred Bachelor's degree Experience with heavy inbound, outbound and transferring calls 3 years preferred Business to Business account support Proficiency with Microsoft Office Suite including, Word, Excel, and Outlook Experience with proofreading and editing documents Education High School Diploma/GED (+11 years)       Team C Anthony Altemoos

About Us: Vortex is the leader in Doors/Security Products, Storefront Glass/Glazing, Access Controls and Material Handling Equipment for Commercial, Industrial and Retail Facilities. These products and services are in high demand for all private and public business sectors from Fortune 500 companies to small and emerging businesses. Our diverse list of products and services allows variety and different challenges every day at Customer’s sites while providing solutions to keep them safe and efficient. In the US our headquarters is in Irvine, California and have 29 Service locations across the Western US.  Due to our continued expansion and growth, we now have an opportunity for a full-time Customer Service Representative. Who you are: As a Customer Service Representative, your passion for providing exceptional Customer Service will contribute to our high level of Customer satisfaction. Acting as the first line of response to Customers, you will communicate in an open, helpful and engaging tone and focus on finding the right solution with each Customer. You will connect with our customers to address questions and resolve issues. Additionally, you will work with the Service Center team to provide Customer information, resolve Customer concerns, and escalate any challenging Customer issues to management. Responsibilities   Maintain relationships with Customers by providing fast and accurate information regarding the services provided and current job orders Dispatch Service Technicians; this involves scheduling, monitoring the dispatch board and calling the Customer with status and job information Maintain constant contact with our vendors to provide accurate job updates to our Customers Open and maintain Customer accounts in company database Manage account collections if Customer invoices are past due Order material from our vendors and log all received material Assist our Customers with prompt, friendly and accurate help Guide Customers to the best overall solution You’re great at: Effective Listening : Listening is the key to effective communication. Without the ability to listen carefully to what a Customer is saying, a message could be easily misunderstood and misinterpreted. Clear communication : An ability to communicate clearly and effectively verbally and written is essential Attentiveness : Attentiveness should run through every Customer Service experience – during the interaction and after it’s over Patience : Customer Service might be a tough job when we have to deal with confused, frustrated and angry customers. In such situations patience is a real virtue and the way you respond to those customers will either calm them down or hype them up What you must have: Education: High School Diploma or General Education Degree (GED) Experience: 0 to 3 year’s related experience and/or training; equivalent combination of education and experience Other required knowledge, skills, and abilities: Ability to read, understand, and comprehend documents such as work instructions, and procedure manuals.  Ability to speak effectively and interact with team members and leadership Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Ability to solve practical problems and deal with a variety of variables in a situation Knowledge of and familiar with basic computer use Some experience in customer service Compensation and Benefits: Competitive market-based salary A comprehensive training program Healthcare, dental, and vision coverage, 401K, and PTO Work Schedule: Regular shifts are available between Vortex business hours of 7:00 AM - 5:30 PM; Monday through Friday.         Jason Bailey

About Us: Vortex is the leader in Doors/Security Products, Storefront Glass/Glazing, Access Controls and Material Handling Equipment for Commercial, Industrial and Retail Facilities. These products and services are in high demand for all private and public business sectors from Fortune 500 companies to small and emerging businesses. Our diverse list of products and services allows variety and different challenges every day at Customer’s sites while providing solutions to keep them safe and efficient. In the US our headquarters is in Irvine, California and have 29 Service locations across the Western US.  Due to our continued expansion and growth, we now have an opportunity for a full-time Service Technician. Who you are: As a Service Technician, you will be responsible for the installation, service, and repair of all Vortex products while providing exceptional Customer Service. Responsibilities   Represent and support Vortex in the field, through product installations, repair or replacement, according to Vortex schedules, procedures, and standards Complete product installation, repair, and inspection as directed Follow and comply with processes and procedures while working alone or with others Read and understand job orders in order to complete jobs fully and correctly Participation in an on-call rotation is required Other duties as required   You’re great at: Clear communication : An ability to communicate clearly and effectively verbally and written is essential Interpersonal skills : Balances Customer’s and Company’s needs to make sure that the Customer is satisfied , keeps cool under pressure, and builds a reputation as a person who is consistent and direct while still seeking to be helpful Organization and Time Management : Keeps focused on important activities, keeps truck and workspace at Customer site organized and clean, and ensures that company rules are understood and follows them consistently What you must have:   Education: High School Diploma or General Education Degree (GED) Experience: 0 to 5 year’s related experience and/or training; equivalent combination of education and experience Other required knowledge, skills, and abilities: Ability to read, understand, and comprehend documents such as work instructions, and procedure manuals.  Ability to speak effectively and interact with team members and leadership Ability to solve practical problems and deal with a variety of variables in a situation A good driving record with valid driver's license Some experience in field service preferred Some experience in customer training preferred Must have basic computer knowledge Physical Demands: Required to climb and stand on ladders, sometimes for extended periods of time Required to work with tools while reaching above your head for extended periods of time Required to lift up to 50 lbs. 75lbs may be required in some instances  Compensation and Benefits: Competitive market-based salary A comprehensive training program Healthcare, dental, and vision coverage, 401K, and PTO   Work Schedule: Full-time shifts are available between Vortex business hours of 7:00 AM - 5:30 PM; Monday through Friday.         Jason Bailey