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TESLA
Sr Service Technician (Buena Park)
TESLA Buena Park, CA, USA
In this role, you will have the opportunity to deliver a revolutionary and exceptional experience for Tesla customers each and every day. With EXCELLENCE being the passing grade, your ability to produce results and develop innovate ideas to drive efficiency will come early and often. The development of technical skills will be achieved with a combination of training programs and on the job training, so learning is a MUST. Having fun, collaborating with teammates and changing the world is the daily activity. Core tasks: TESLA Certified Technicians have a minimum of 1-2 years of experience working within the TESLA brand or have been previously certified to ‘Master’ level from prior employer. This technician will successfully complete various types of repairs ensuring the highest standard of quality. He/she will be given the responsibility to lead and provide solutions to highly complex and technically sophisticated situations that arise within service centers. Full responsibility for the quality of repairs is expected before the vehicle is ready to be returned to the customer. Pre-Diagnostic duties may be involved at this level. Competency: TESLA Certified Technicians must have demonstrated competency in solving complex technical issues in an efficient manner. A strong technical background in diagnosing complex electromechanical systems with heavy software content and deployed in safety-critical applications is required. A Diagnostic/problem solving mindset is a must. Complete ownership of the repair from customer intake to the vehicle return required. It is expected that a TESLA certified technician will lead process improvements and document for knowledge sharing. Support for the escalation of repairs via the various tools available ensuring feedback to the relevant engineering/production departments. In the absence of a TESLA Master Technician, this role will involve leading the workshop and ensuring ‘Pre-diagnosis’ is completed. Driving Customer Satisfaction metrics and team collaboration ensuring the highest level of Customer experience is required. Skillsets: Ability to liaise directly with customers at point of ‘Check in’ ensuring full transparency of customer expectations via ‘Point and Show’. Full responsibility for quality repairs to the vehicle. In the absence of a TESLA Master Technician, he/she will be responsible for the lead of quality of work conducted by other technicians. Ability to partner with various teams across the organization to share critical information gathered and share best practices to help improve our products and overall customer experience. Ability to read and interpret mechanical drawings and electrical schematics The ability to lead, guide and support fellow technicians to achieve highest quality work in the most efficient manner possible. Desired Skills: Ability to maintain a high technical skill level and full awareness of all the latest technology used in the vehicle range. Ongoing participating in ILT and Bridge training, with successful completion of annual certification exam. Proven ability to work and communicate effectively with her/his team and peers across the organization. Established ability to be self-directed and work independently, with strong organization and documentation skills. Exceptional capacity for managing simultaneous activities and challenges. Strong analytical problem solving skills and hands-on experience with hardware, tools, instruments, CAN logging database software or similar protocol analysis. Experience with complex automotive/ electromechanical systems, preferably electric vehicles or high voltage DC systems such as DC storage or DC-DC converters. Able to read and interpret mechanical drawings and electrical schematics Experience with environmental and safety requirements.           Vestnys, Stephanie
Feb 20, 2019
Full time
In this role, you will have the opportunity to deliver a revolutionary and exceptional experience for Tesla customers each and every day. With EXCELLENCE being the passing grade, your ability to produce results and develop innovate ideas to drive efficiency will come early and often. The development of technical skills will be achieved with a combination of training programs and on the job training, so learning is a MUST. Having fun, collaborating with teammates and changing the world is the daily activity. Core tasks: TESLA Certified Technicians have a minimum of 1-2 years of experience working within the TESLA brand or have been previously certified to ‘Master’ level from prior employer. This technician will successfully complete various types of repairs ensuring the highest standard of quality. He/she will be given the responsibility to lead and provide solutions to highly complex and technically sophisticated situations that arise within service centers. Full responsibility for the quality of repairs is expected before the vehicle is ready to be returned to the customer. Pre-Diagnostic duties may be involved at this level. Competency: TESLA Certified Technicians must have demonstrated competency in solving complex technical issues in an efficient manner. A strong technical background in diagnosing complex electromechanical systems with heavy software content and deployed in safety-critical applications is required. A Diagnostic/problem solving mindset is a must. Complete ownership of the repair from customer intake to the vehicle return required. It is expected that a TESLA certified technician will lead process improvements and document for knowledge sharing. Support for the escalation of repairs via the various tools available ensuring feedback to the relevant engineering/production departments. In the absence of a TESLA Master Technician, this role will involve leading the workshop and ensuring ‘Pre-diagnosis’ is completed. Driving Customer Satisfaction metrics and team collaboration ensuring the highest level of Customer experience is required. Skillsets: Ability to liaise directly with customers at point of ‘Check in’ ensuring full transparency of customer expectations via ‘Point and Show’. Full responsibility for quality repairs to the vehicle. In the absence of a TESLA Master Technician, he/she will be responsible for the lead of quality of work conducted by other technicians. Ability to partner with various teams across the organization to share critical information gathered and share best practices to help improve our products and overall customer experience. Ability to read and interpret mechanical drawings and electrical schematics The ability to lead, guide and support fellow technicians to achieve highest quality work in the most efficient manner possible. Desired Skills: Ability to maintain a high technical skill level and full awareness of all the latest technology used in the vehicle range. Ongoing participating in ILT and Bridge training, with successful completion of annual certification exam. Proven ability to work and communicate effectively with her/his team and peers across the organization. Established ability to be self-directed and work independently, with strong organization and documentation skills. Exceptional capacity for managing simultaneous activities and challenges. Strong analytical problem solving skills and hands-on experience with hardware, tools, instruments, CAN logging database software or similar protocol analysis. Experience with complex automotive/ electromechanical systems, preferably electric vehicles or high voltage DC systems such as DC storage or DC-DC converters. Able to read and interpret mechanical drawings and electrical schematics Experience with environmental and safety requirements.           Vestnys, Stephanie
J.B. Hunt Transport, Inc.
Operations Management (Buena Park)
$45,000 - $55,000 yearly
J.B. Hunt Transport, Inc. Buena Park, CA, USA
Job Description Summary Dedicated Contract Services specializes in total supply chain management solutions, customized to meet each client’s needs. We serve customers in over 450 locations, ranging from but not limited to, retail, food and restaurant, agriculture and the oil industry. We are expected to double in size in the next five years – We are not slowing down! Job Description: We will provide you with training and on the job experience so that in 3-6 months you will be ready to step into a full leadership role at a customer's account. You will have the ability to make important decisions that have a direct impact on the business and will help you grow in your professional career. It won't be easy and you will be challenged along the way, but we will be right there with you to offer guidance and support.  Here's what your day will look like: You will work with your customers to understand and deliver the Customer Value Proposition that we promised them as you manage the execution of their transportation needs. You will lead and retain a group of company drivers to fulfill the needs of the customer and maximize productivity. Understand and monitor compliance with safety and DOT regulations Full management responsibility over all equipment assigned to your account. Look for opportunities to increase the efficiency of the account. Example: If most of your equipment is empty on the way back to your account then it is not making money. You can look for opportunities with other transportation partners (internal and external) to fill the backhauls. What will you get in return? Paid training with bonus potential after completion of the training program. Bonus is based on overall performance and profitability of the assigned account. Experience working for the largest Dedicated Transportation provider. That's not all! We are looking to double in size in the next 5 years. That means more opportunities for you. Work for a large company, but still small enough to be on a first name basis with everyone. Develop your interpersonal skills, gain customer knowledge, and industry experience. The learning never stops! Growth and career advancement. After a year to a year and a half, you could be managing a $3-5M account with the support of J.B. Hunt right behind you. You'll have the freedom to manage, set direction and lead a team. Bachelor’s degree OR 3 years of supervisory experience OR Military Non Commissioned Officer, minimum E4. Must be a self-starter and self-driven. Ability to work in a fast paced and changing environment. Ability to build solid relationships with customers and drivers. Willingness to learn. Ability to relocate within the West region after the 3-6 month training program. (AZ, CA, CO, NM, NV, and UT.) After training you will run the day to day operations with your team at an assigned account, the account is determined after training.   Must be willing to work flexible hours during training. This isn't an 8-5 job, you're managing a business. Qualifications: Driver Management, Rail Operations       Team C Gary Munson
Feb 11, 2019
Full time
Job Description Summary Dedicated Contract Services specializes in total supply chain management solutions, customized to meet each client’s needs. We serve customers in over 450 locations, ranging from but not limited to, retail, food and restaurant, agriculture and the oil industry. We are expected to double in size in the next five years – We are not slowing down! Job Description: We will provide you with training and on the job experience so that in 3-6 months you will be ready to step into a full leadership role at a customer's account. You will have the ability to make important decisions that have a direct impact on the business and will help you grow in your professional career. It won't be easy and you will be challenged along the way, but we will be right there with you to offer guidance and support.  Here's what your day will look like: You will work with your customers to understand and deliver the Customer Value Proposition that we promised them as you manage the execution of their transportation needs. You will lead and retain a group of company drivers to fulfill the needs of the customer and maximize productivity. Understand and monitor compliance with safety and DOT regulations Full management responsibility over all equipment assigned to your account. Look for opportunities to increase the efficiency of the account. Example: If most of your equipment is empty on the way back to your account then it is not making money. You can look for opportunities with other transportation partners (internal and external) to fill the backhauls. What will you get in return? Paid training with bonus potential after completion of the training program. Bonus is based on overall performance and profitability of the assigned account. Experience working for the largest Dedicated Transportation provider. That's not all! We are looking to double in size in the next 5 years. That means more opportunities for you. Work for a large company, but still small enough to be on a first name basis with everyone. Develop your interpersonal skills, gain customer knowledge, and industry experience. The learning never stops! Growth and career advancement. After a year to a year and a half, you could be managing a $3-5M account with the support of J.B. Hunt right behind you. You'll have the freedom to manage, set direction and lead a team. Bachelor’s degree OR 3 years of supervisory experience OR Military Non Commissioned Officer, minimum E4. Must be a self-starter and self-driven. Ability to work in a fast paced and changing environment. Ability to build solid relationships with customers and drivers. Willingness to learn. Ability to relocate within the West region after the 3-6 month training program. (AZ, CA, CO, NM, NV, and UT.) After training you will run the day to day operations with your team at an assigned account, the account is determined after training.   Must be willing to work flexible hours during training. This isn't an 8-5 job, you're managing a business. Qualifications: Driver Management, Rail Operations       Team C Gary Munson

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