RGNext LLC
Vandenberg Air Force Base, CA, USA
Job Description
RGNext employees serve on the forefront of our nation’s access to space. We offer our team of experienced, professional employees, an environment of challenging, stimulating and personally and professionally rewarding career opportunities. Together, we open Portals to Space!
Essential Functions:
Under direct supervision, assist with performing periodic and special inventories, of bench stock and supply points spares and materials.
Initiate periodic reports per direction of warehouse supervisor.
Able to originate correspondence required to report loss or damage of government property and material.
Maintains and replenishes bench stock items and supply point assets.
Overviews consumption reports and confers with supervisor relative to stock levels, adjustments or replenishment.
Prepare required documentation to process turn-ins to base supply.
Expedite the requisitioning, receipt and delivery of priority material.
Review central warehouse inventory to determine whether or not a priority requirements can be filled from existing assets.
Disassembles and assembles furniture, moves and relocate furniture as required.
When trained assist with Pickup and delivery of RGNext and U.S. post office mail.
Assist with RGNext designated outgoing shipments and the disposal of government property to DRMO.
Assist other Logistics personnel with the picking up and shredding of documentation throughout the RGNext community.
Operate and maintain bench stock accounts and Forward Supply Points (FSP).
Required Skills
Required Skills
Able to operate a computer and maintain accountable records and coordinates adjustment of accountable records (If applicable) with Base Supply personnel and assists in resolution of discrepancies.
Ability to operate a computer or other warehouse equipment in support of their daily duties.
Has knowledge of movement and handling of hazardous material in accordance with regulations.
Frequently required to stand, walk, stoop, kneel, crouch, reach and occasionally lift and/or move more than 50 pounds with assistance.
Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus.
Operate different size forklifts and other warehouse equipment, training will be provided by RGNext, LLC
Required Experience
High School Diploma or General Education Degree (GED) with one to two years of related experience
Must be able to obtain and maintain a DoD Secret Security Clearance, which includes U.S. citizenship or U.S. naturalization.
Must have a valid U.S. Driver’s License
Have a basic knowledge of the Air Force SBSS
Salary determined by the collective Bargaining agreement (CBA)
What We Offer:
Everyday Wellness: Access to on-base Fitness Centers, Golf Courses, Pools, Bowling Alleys, Beach Access and Restaurants
Financial Opportunities: 401k Program with Company Match and Vesting on day one, Retail and Merchant Employee Discount Program, Life Insurance, Business Travel Insurance
Work/Life Balance: Tuition Reimbursement Programs, Flexible Schedules
Equal Opportunity: Commitment to diversity, Strategic partnerships
RGNext is committed to recruiting, hiring, and fostering the most qualified employees. RGNext provides equal employment opportunity to all employees and applicants without regard to an individual’s protected status: race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/parental status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any other protected status, and to base all such employment decisions upon the individual's qualifications and ability to perform the work assigned.
Natasha Glynn
Job Description
RGNext employees serve on the forefront of our nation’s access to space. We offer our team of experienced, professional employees, an environment of challenging, stimulating and personally and professionally rewarding career opportunities. Together, we open Portals to Space!
Essential Functions:
Under direct supervision, assist with performing periodic and special inventories, of bench stock and supply points spares and materials.
Initiate periodic reports per direction of warehouse supervisor.
Able to originate correspondence required to report loss or damage of government property and material.
Maintains and replenishes bench stock items and supply point assets.
Overviews consumption reports and confers with supervisor relative to stock levels, adjustments or replenishment.
Prepare required documentation to process turn-ins to base supply.
Expedite the requisitioning, receipt and delivery of priority material.
Review central warehouse inventory to determine whether or not a priority requirements can be filled from existing assets.
Disassembles and assembles furniture, moves and relocate furniture as required.
When trained assist with Pickup and delivery of RGNext and U.S. post office mail.
Assist with RGNext designated outgoing shipments and the disposal of government property to DRMO.
Assist other Logistics personnel with the picking up and shredding of documentation throughout the RGNext community.
Operate and maintain bench stock accounts and Forward Supply Points (FSP).
Required Skills
Required Skills
Able to operate a computer and maintain accountable records and coordinates adjustment of accountable records (If applicable) with Base Supply personnel and assists in resolution of discrepancies.
Ability to operate a computer or other warehouse equipment in support of their daily duties.
Has knowledge of movement and handling of hazardous material in accordance with regulations.
Frequently required to stand, walk, stoop, kneel, crouch, reach and occasionally lift and/or move more than 50 pounds with assistance.
Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus.
Operate different size forklifts and other warehouse equipment, training will be provided by RGNext, LLC
Required Experience
High School Diploma or General Education Degree (GED) with one to two years of related experience
Must be able to obtain and maintain a DoD Secret Security Clearance, which includes U.S. citizenship or U.S. naturalization.
Must have a valid U.S. Driver’s License
Have a basic knowledge of the Air Force SBSS
Salary determined by the collective Bargaining agreement (CBA)
What We Offer:
Everyday Wellness: Access to on-base Fitness Centers, Golf Courses, Pools, Bowling Alleys, Beach Access and Restaurants
Financial Opportunities: 401k Program with Company Match and Vesting on day one, Retail and Merchant Employee Discount Program, Life Insurance, Business Travel Insurance
Work/Life Balance: Tuition Reimbursement Programs, Flexible Schedules
Equal Opportunity: Commitment to diversity, Strategic partnerships
RGNext is committed to recruiting, hiring, and fostering the most qualified employees. RGNext provides equal employment opportunity to all employees and applicants without regard to an individual’s protected status: race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/parental status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any other protected status, and to base all such employment decisions upon the individual's qualifications and ability to perform the work assigned.
Natasha Glynn
RGNext LLC
Vandenberg Air Force Base, CA, USA
Job Description
RGNext employees serve on the forefront of our nation’s access to space. We offer our team of experienced, professional employees, an environment of challenging, stimulating and personally and professionally rewarding career opportunities. Together, we open Portals to Space!
Essential Functions of the Help Desk Support Coordinator Lead include:
Oversee and provide the first line of technical support to all LISC Information System end-users.
Oversee and coordinate help desk staff activities and services of the LISC Enterprise Help Desk.
Provide assistance and training to other Help Desk Coordinators in solving more advanced user’s problems and inquiries.
Refer problems and inquiries to more experienced technical staff or management if necessary.
Provide basic training to users as needed.
Maintain database of problems and utilize the help desk staff to research and solve problems. Analyze and verify statistical information in databases to insure the accuracy of computer reports and data integrity.
Assist IT management and other senior IT technical staff in developing departmental and Helpdesk guidelines and operating procedures.
Perform Help Desk Support Coordinator II duties:
Respond to user questions and inquiries via telephone, email, web and other communication methods.
Enter, assign and track service requests in the on-line work-order system. Refer service issues to IT management.
Provide technical advice to solve the basic and more advanced routine user hardware and software problems or questions including desktop computer hardware and software and enterprise system software.
Provide professional, courteous, prompt and accurate support and solutions to users.
Communicate, and analyze and assist the customer in troubleshooting routine user problems and provide proper solutions and/or remedies or elevate to the next level of support.
Properly document problem ticket into on-line Help Desk System .
Work closely with senior helpdesk coordinator and other IT staff to acquire additional technical and nontechnical knowledge.
Assist other IT technical staff in providing users feedback and user statistics.
Establish priorities on Help Desk tickets based on established helpdesk and departmental guidelines and procedures.
Update Help Desk database information.
Follow up and communicate ticket information to users when appropriate.
Create and administer new user accounts, passwords, and privileges/rights as assigned and directed by system administrators.
Assist in the operations of enterprise systems as needed
Perform Help Desk Technician I duties.
Performs other related duties as required.
Required Skills
Ability to analyze and troubleshoot user’s problems via the telephone.
Ability to communicate professionally, accurately and effectively in both verbal and written, as well as on the telephone.
Ability to understand and respond to user questions in an effective and courteous manner.
Ability to convey technical procedures and directions in layman’s terms.
Ability to develop and work from a personal task list.
Good verbal and written communication and organizational skills.
Self-motivated, self-starter, ability to multi-task.
Ability to function in a dynamic environment with changing requirements and priorities.
Required Experience
Associate’s Degree in computer science, computer information systems or a related field; or an equivalent combination of education and experience.
Five or more years’ experience in computer information systems or a related field
Three years of increasingly responsible experience performing help desk coordinator/operations functions.
Knowledge of principles and operations of computer systems and related peripheral equipment.
Proficiency with computer operating systems, including Windows 7, 8.1 and 10.
Proficiency in the operation and use of personal computers, utilizing word processing, spreadsheet, and database management software programs (e.g., Microsoft Office Suite, Word, Excel, Access, PowerPoint, etc.), the Internet browser, websites and e-mail systems.
Experience in troubleshooting PC software and hardware.
Experience in working with non-technical users.
Requires DoD 8570 certifications: A+, Net+ and Security+ or be able to obtain and maintain these certifications within six months of employment.
Possess advanced knowledge and understanding of networking and personal computer hardware.
Must be able to obtain and maintain a DoD Secret Security Clearance, which includes U.S. citizenship or U.S. naturalization.
Valid U.S. Driver’s License required.
Willing to travel 15%.
What We Offer:
Everyday Wellness: Access to on-base fitness centers, golf course, pool, bowling alley, beach access and restaurants
Financial Opportunities: 401k savings program with company match and vesting on day one, retail and merchant employee discount programs, life insurance, business travel insurance and more
Work/Life Balance: Tuition reimbursement programs and flexible schedules
Equal Opportunity: Commitment to diversity and strategic partnerships
RGNext is committed to recruiting, hiring, and fostering the most qualified employees. RGNext provides equal employment opportunity to all employees and applicants without regard to an individual’s protected status: race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/parental status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any other protected status, and to base all such employment decisions upon the individual's qualifications and ability to perform the work assigned
Natasha Glynn
Job Description
RGNext employees serve on the forefront of our nation’s access to space. We offer our team of experienced, professional employees, an environment of challenging, stimulating and personally and professionally rewarding career opportunities. Together, we open Portals to Space!
Essential Functions of the Help Desk Support Coordinator Lead include:
Oversee and provide the first line of technical support to all LISC Information System end-users.
Oversee and coordinate help desk staff activities and services of the LISC Enterprise Help Desk.
Provide assistance and training to other Help Desk Coordinators in solving more advanced user’s problems and inquiries.
Refer problems and inquiries to more experienced technical staff or management if necessary.
Provide basic training to users as needed.
Maintain database of problems and utilize the help desk staff to research and solve problems. Analyze and verify statistical information in databases to insure the accuracy of computer reports and data integrity.
Assist IT management and other senior IT technical staff in developing departmental and Helpdesk guidelines and operating procedures.
Perform Help Desk Support Coordinator II duties:
Respond to user questions and inquiries via telephone, email, web and other communication methods.
Enter, assign and track service requests in the on-line work-order system. Refer service issues to IT management.
Provide technical advice to solve the basic and more advanced routine user hardware and software problems or questions including desktop computer hardware and software and enterprise system software.
Provide professional, courteous, prompt and accurate support and solutions to users.
Communicate, and analyze and assist the customer in troubleshooting routine user problems and provide proper solutions and/or remedies or elevate to the next level of support.
Properly document problem ticket into on-line Help Desk System .
Work closely with senior helpdesk coordinator and other IT staff to acquire additional technical and nontechnical knowledge.
Assist other IT technical staff in providing users feedback and user statistics.
Establish priorities on Help Desk tickets based on established helpdesk and departmental guidelines and procedures.
Update Help Desk database information.
Follow up and communicate ticket information to users when appropriate.
Create and administer new user accounts, passwords, and privileges/rights as assigned and directed by system administrators.
Assist in the operations of enterprise systems as needed
Perform Help Desk Technician I duties.
Performs other related duties as required.
Required Skills
Ability to analyze and troubleshoot user’s problems via the telephone.
Ability to communicate professionally, accurately and effectively in both verbal and written, as well as on the telephone.
Ability to understand and respond to user questions in an effective and courteous manner.
Ability to convey technical procedures and directions in layman’s terms.
Ability to develop and work from a personal task list.
Good verbal and written communication and organizational skills.
Self-motivated, self-starter, ability to multi-task.
Ability to function in a dynamic environment with changing requirements and priorities.
Required Experience
Associate’s Degree in computer science, computer information systems or a related field; or an equivalent combination of education and experience.
Five or more years’ experience in computer information systems or a related field
Three years of increasingly responsible experience performing help desk coordinator/operations functions.
Knowledge of principles and operations of computer systems and related peripheral equipment.
Proficiency with computer operating systems, including Windows 7, 8.1 and 10.
Proficiency in the operation and use of personal computers, utilizing word processing, spreadsheet, and database management software programs (e.g., Microsoft Office Suite, Word, Excel, Access, PowerPoint, etc.), the Internet browser, websites and e-mail systems.
Experience in troubleshooting PC software and hardware.
Experience in working with non-technical users.
Requires DoD 8570 certifications: A+, Net+ and Security+ or be able to obtain and maintain these certifications within six months of employment.
Possess advanced knowledge and understanding of networking and personal computer hardware.
Must be able to obtain and maintain a DoD Secret Security Clearance, which includes U.S. citizenship or U.S. naturalization.
Valid U.S. Driver’s License required.
Willing to travel 15%.
What We Offer:
Everyday Wellness: Access to on-base fitness centers, golf course, pool, bowling alley, beach access and restaurants
Financial Opportunities: 401k savings program with company match and vesting on day one, retail and merchant employee discount programs, life insurance, business travel insurance and more
Work/Life Balance: Tuition reimbursement programs and flexible schedules
Equal Opportunity: Commitment to diversity and strategic partnerships
RGNext is committed to recruiting, hiring, and fostering the most qualified employees. RGNext provides equal employment opportunity to all employees and applicants without regard to an individual’s protected status: race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/parental status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any other protected status, and to base all such employment decisions upon the individual's qualifications and ability to perform the work assigned
Natasha Glynn
