4 jobs found

Data Entry Operator II, 3rd shift         Data Entry Operator II Laguna Niguel, CA   3rd shift hours: Monday – Friday, 3pm-11:30pm   External Candidates: Please apply online and a recruiter will reach out to you.   PAE is a leading provider of enduring support for the essential missions of the U.S. government, its allied partners and international organizations. With over 60 years of experience, PAE supports the execution of complex and critical missions by providing global logistics and stability operations, technical services and national security solutions to customers around the world. PAE has a workforce of approximately 20,000 people in over 60 countries on all seven continents and is headquartered in Arlington, Va.   Position Description This position requires the application of experience and judgment in selecting procedures to be followed, and searching for interpreting, selecting, or coding items to be entered from a variety of document sources. The Data Entry Operator II may occasionally perform routine work as described for Data Entry Operator I.   Essential duties and responsibilities (day to day functions): Enter information from DHS source documents into various automated systems using formatted input screens such as CIS and NFTS.  Source information includes applications, petitions, forms, supplemental documentation, DHS decisions, and other documents.  Modify, update, and correct data contained in automated systems.  Perform data inquiries and searches on DHS automated systems Generate records and reports from these systems; and perform name and alien number searches.    Knowledge/Skills/Experience Required High School degree or equivalent At least 1 year previous experience in records, administrative and/or customer service duties Computer skills required: Computer literate and previous data entry experience Must achieve passing scores on Typing, Data Entry and Attention to Detail Assessment Tests Must qualify for and maintain a USCIS Confidential (T2) security clearance Must be able to express and exchange ideas clearly in written and verbal English Ability to apply training, experience, and judgment in selecting procedures to be followed in searching for, interpreting, selecting, or coding items to be entered Proven ability to communicate effectively and professionally     Mental Demands: Attention to detail Ability to relate to others in a friendly, courteous, and business-like manner in a highly stressful environment Analytical and evaluative capabilities Ability to quickly assimilate information and make valid decisions Ability to learn and apply information about immigrant petition and application procedures and the laws and regulations pertaining to immigration requirements   Physical Demands: Read rapidly from both paper and a computer terminal Manual dexterity in the use of word processing equipment Capable of doing daily clerical repetitive tasks Good hand to eye coordination Ability to perform repetitive tasks such as: lifting, standing, sitting, reaching, twisting, sealing envelopes, filing, and reading Ability to work in one place and transverse the office on a continuing basis Ability to lift and transport up to 30 lbs. and push large carts     Required Security: Ability to pass pre-employment background investigation, including credit check and drug test Ability to obtain and maintain Office of Security and Investigations (OSI) background check/security clearance - full field background check required for personnel accessing IBIS, TECS, DACS SECRET clearance if handling Registered Mail       Matthew Stearns

PAE is seeking candidates to fill the position of Call Analyst, in Laguna Niguel, CA supporting the Immigration and Customs' Detention Reporting and Information Line (DRIL) Operations. The call center is open from 5:00 am to 5:00 pm Monday through Friday, excluding federal holidays.  There are several different shifts in order to provide coverage for the entire 12 hour operational day.  Responsibilities include: • Answers incoming calls in a timely manner from detention facilities and individuals • Quickly establishes rapports with callers, asking probing questions to identify concerns, and applies knowledge of immigration enforcement/detention functions to assess the caller's concerns • When a case meets ICE criteria collects and logs all relevant information about the caller's concerns. • Refers those cases meeting ICE criteria to ICE employees for review. Required Qualifications:   • Requires the ability to be granted a Suitability Background Investigation • Fluency in English and Spanish is required - must be able to read, write and converse in both Spanish and English • Excellent reading comprehension, writing and communication skills • Experience responding to requests for information, searching automated systems for data and collecting information from callers • Must be able to work between 5:00 am and 5:00 pm Monday - Friday • A Bachelor’s Degree and 2 years related experience; or an Associate’s Degree and 3 years related experience; or a high school diploma and 5 years related experience.     Matthew Stearns

Job Title:                               Temp CAP General Clerk I                      Reports To:                           Site Supervisor                       Location:                               CAP - California Service Center            Status:                                   Non-Exempt   Shifts:                                    1st Shift – 6 am – 2:30 pm                                                 3rd Shift – 3 pm – 11:30 pm Hourly & Fringe:                   $14.43 and $4.48 (H&W)        Anticipated Project Timeframe:  3-6 months    PAE is supporting Oryza in seeking temporary General Clerks to work on CAP at the California Service Center.   The TEMP CAP GCI 1 examines incoming material and codes it numerically, alphabetically, or by subject matter.  They store forms, letters, receipts, or reports in paper form or enter necessary information into other storage devices.  The TEMP CAP GCI 1 ensures that new information is added to the files in a timely manner and may destroy outdated file materials or transfer them to inactive storage.  They also check files at regular intervals to make sure all items are correctly sequenced and placed.  Whenever records cannot be located, the TEMP CAP GCI 1 searches for the missing material.  When records are requested, TEMP CAP GCI 1 locate, charge out, and forward them to the requestor. TEMP CAP GCI 1 may make copies of records and distribute them to appropriate personnel or offices.  They keep track of materials removed from the files and ensure those given out are returned. TEMP CAP GCI 1 use computerized filing and retrieval systems to retrieve information.   KNOWLEDGE/SKILLS/EXPERIENCE REQUIRED Express and exchange ideas clearly in the English language, written and verbal.  Ability to work effectively and efficiently in a team environment and relate well to others. Ability to show initiative and commitment to the company’s goals. Ability to readily adapt to changing requirements.   Strong commitment to performing and producing at the highest level of quality at all times. Ability to manage individual workflow effectively. Ability to communicate clearly and effectively with coworkers both in written and verbal communications. Positive attitude focused on customer satisfaction. Attention to detail. Ability to relate to others in a friendly, courteous, and business-like manner in a highly stressful environment.     Minimum Experience, Education and Licensure: High School Diploma or equivalent. At least 1-year previous experience performing administrative and customer service type or equivalent duties. Computer skills required: Computer literate.   PHYSICAL DEMANDS Read rapidly from both paper and a computer terminal. Manual dexterity in the use of word processing equipment. Capable of doing daily clerical repetitive tasks. Good hand to eye coordination. Ability to perform repetitive tasks such as lifting, standing, sitting, reaching, twisting, sealing envelops, filing and reading. Ability to work in one place and transverse the office on a continuing basis. Ability to lift and transport up to 45 lbs. and push large carts.   REQUIRED SECURITY Ability to obtain and maintain a US government-issued security clearance. Ability to meet customer pre-employment requirements.       Matthew Stearns