VIP Services Sales Manager

$60,000 - $70,000 yearly
  • Live Nation
  • Anaheim, CA, USA
  • May 06, 2019
Full time Admin-Clerical Business Development Consultant Customer Service Executive Facilities General Business Hospitality-Hotel Marketing

Job Description

The Role:

  • Responsible for selling all VIP Service sales with focus on memberships

 

Responsibilities:

  • Responsible for selling products under VIP umbrella beginning with the most profitable options
  • Achieve monthly, quarterly and yearly budget goals
  • Reports to Director of VIP Services
  • Oversees Concierge’s day to day duties
  • Actively retain current business opportunities and solicit new business opportunities through effective sales calls, presentations and site tours
  • Generate revenue via prospecting leads, upgrading existing sales and renewing lapsed business opportunities
  • Monitors various market and industry trends to develop and implement ever evolving strategies to sell memberships and other VIP products
  • Develop and nurture relationships with Members (to include: significant time spent in Foundation Room, member outings and events and other opportunities to build rapport) to maintain a high retention rate and to develop referrals
  • Will manage and use data management programs including Sales Force and SevenRooms
  • Create and lead Marketing initiatives that increase VIP sales, working closely with Marketing department
  • Will work in tandem with various departments including, Marketing and Operations
  • Network to increase visibility within community
  • Supports the strategic direction of the VIP Services department, including operating procedures, structure and efficiency in order to provide maximum value to House of Blues
  • Performs additional duties as assigned

 

Qualifications:

  • Maintain a positive attitude
  • Maintains objective viewpoint in all circumstances
  • Maintains organization and focus on assigned tasks/goals
  • Takes creative risks to enhance revenue
  • Ability to sell a non-tangible product
  • Thinks creatively to produce new possibilities in all areas
  • Shows respect by considering the rights and dignity of others rather than self
  • Communicates assertively in a non-aggressive, candid manner
  • Able to maintain a flexible work schedule to accommodate business needs.

 

Jessica Fowlkes