Territory Manager

  • FFF Enterprises
  • Temecula, CA, USA
  • Jan 31, 2019
Full time Business Development Customer Service Sales

Job Description

NATURE AND SCOPE:

This position holds the primary responsibility of selling the company’s products to hospitals, blood banks, home health care agencies and doctors’ offices in a specified geographic area; maintain and expand business in existing contract accounts and open new accounts.

PRINCIPAL ACCOUNTABILITIES:

Maintain and increase business in both contract and non-contracted accounts by contact both in person and by telephone. The top 70 accounts in the manager’s territory must be personally visited at least once during the year. Monthly call reporting is documented via e-mail and submitted to the supervisor by the tenth of the following month. In addition, each representative will have contact with all major GPO members at least once a month.

Primary responsibility to allocate monthly IGIV allotments to accounts in territory.

Develop and maintain a partnership with all of the internal staff including Customer Service, Accounting, Warehouse staff, Support staff and Purchasing.

Attend all regional and national sales meetings.

Attend Regional tradeshows in territory.

Attend National tradeshows as directed by supervisor. Attend all business functions at tradeshows.

Maintain working knowledge of all products and services.

Maintain and utilize Book of Product Knowledge. Also include sample of company marketing materials in this book.

Marketing duties include surveying territory for current market conditions, prices and availability of products. Communicate competitive information to supervisor.

Utilize standard computer software systems daily to track sales, follow up on orders, review account status, pricing, allocations and credit information. The computer is also used daily for e-mail and contact management.

Run sales reports and inventory reports daily to verify accuracy of prior day’s orders.

Response time via e-mail/telephone/voice mail to customers and internal staff within two hours.

Organize allocation or usage information by account/group on a spreadsheet.

Represent the company in a professional, caring manner.

Maintain customer satisfaction with service.

Submit expense reports by tenth of the following month.

Complete projects as assigned by supervisor by stated deadlines.

Notify supervisor in advance of need for any absence to ensure the territory is serviced during absences.

Continuously strive to improve processes, service quality to internal and external customers.

Comply with the policies and procedures stated in the Injury and Illness Prevention Program by always working in a safe manner and immediately reporting any injury, safety hazard, or program violation.

Ensure conduct is consistent with all Compliance Program Policies and procedures when engaging in any activity on behalf of the Company.  Immediately report any concerns or violations.

Display dedication to the position responsibilities and achieve assigned goals and objectives.

Work within approved budget; Develop and implement cost saving measures.

Other duties as assigned.

DIMENSION:

Annual sales of $1 Billion Dollars

Manage a territory consisting of several states and $20 million in gross sales per year.  Handle all contract and non-contracted accounts within the territory.

SUPERVISORY RESPONSIBILITIES:

None.

KNOWLEDGE SKILLS AND ABILITIES:

A minimum of 80% travel required.

Excellent written and verbal communication skills; the vision, policies and procedures of FFF Enterprises, Inc. must be understood and clearly communicated to customers; ability to work independently; highly motivated, organized, goal oriented, and positive to achieve success within territory; ability to determine the needs of a customer and, in turn, implement actions to meet those needs; ability to adapt to a constantly changing environment is a must.

Represent the Company in a professional manner and appearance at all times.

Understand and internalize the Company’s purpose; Display loyalty to the Company and its organizational values.

Display enthusiasm and dedication to learning how to be more effective on the job and share knowledge with others.

Work effectively with co-workers, internal and external customers and others by sharing ideas in a constructive and positive manner; listen to and objectively consider ideas and suggestions from others; keep commitments; keep others informed of work progress, timetables, and issues; address problems and issues constructively to find mutually acceptable and practical business solutions; address others by name, title, or other respectful identifier, and; respect the diversity of our work force in actions, words, and deeds.

EDUCATION AND EXPERIENCE DESIRED:

Bachelor’s degree or extensive equivalent experience. Minimum of five (5) years proven successful medical, pharmaceutical or biological sales experience.  Past sales experience and/or primary residence within the defined territory desirable.

Typical Office Environment:

No unusual exposures

Equipment Used:

Operate office equipment

Physical Requirements:

While performing the duties of this position, the employee is required to regularly use hands to finger, handle or feel objects, tools, controls and equipment.  The employee must be able to walk, sit and stand.  The employee occasionally lifts up to 20 lbs. and occasionally kneels and bends.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions of this position.

EEO/AAP Statement:

FFF Enterprises is an EEO/AAP employer; all business decisions (employment, promotions, compensation, etc) are made without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity, or any other legally protected status.

 

 

 

 

Jiro Yamamoto 

Work for Warriors