Business Analyst

  • Cymer
  • San Diego, CA, USA
  • Mar 01, 2019
Full time Business Development Consultant General Business Analyst

Job Description

Location San Diego - CA, US
Level Bachelor
Experience 2-5 Professional
Functional Area Marketing & Sales  DUV  
Background Business Administration    
Travel 10%
Reference req6925

 

 

Job Mission

This position is focused on making the sales/account management teams and processes more efficient and effective at meeting our corporate objectives.  You will be part of a team that is  helping sales/account management and business development leaders make data-backed business decisions to drive performance and increase efficiencies, aligning resources and activities with the defined priorities while improving the sales process through better measurement and execution. Interacts with headquarter functional groups (Installed base products, field service, reliability, administration.) to address issues, actions and market opportunities, as required. This position may or may not be regional or customer specific focused or may support a broad range of regions and customers for a specific area of the business.

Job Description

Business Analyst Responsibilities include:

  • Tactical support for account management and  business development
  • Driving customer commitment action tracker closure
  • Responsible for CSD customer meeting prep (notifications, logistics) and working with Marketing and Business Development to ensure material preparation and review
  • Owns validating agreed to terms with approved deal and working with contracts to create final contract
  • Owns validating on/off boarding requests and getting approval
  • Responsible for managing weekly account prioritization and driving executing to prioritized tasks
  • Owns validating deal assumptions and working with finance to create deal financials

Sales Business Process Analysis and Improvement

  • Analyze and streamline business processes and tools used in sales / account management (tool and upgrade forecasting, account reviews, account strategies, quarterly/ semiannual customer reviews…
  • Develop and implement a customer intimacy alignment process and scorecard with initiatives to improve metrics throughout the year
  • Manage and contribute to the continuous improvement  of the cross-functional customer commitment tracking SharePoint system
  • Collaborate with Account Management staff to develop enhanced acct management processes with measurables to drive responsibility, authority and accountability closer to the customer
  • Training and direct engagement with Account Directors and Managers to ensure processes are adopted and continuously enhanced
  • Implement any other new corporate processes for the Account Management Department as needed
  • Upgrade forecasting process

Education

  • Requires a Bachelor’s Degree in a Business Related discipline or equivalent combination of education and experience. Education in a technical discipline is a plus/

Experience

  • A minimum of two to five (2 – 5) years of experience in sales, account management, marketing, product management. Preferably in the semiconductor capital equipment or service business.
  • Strong competence with the various tools, procedures, programming languages used to accomplish the job.
  • Front-end semiconductor process technology knowledge a plus.
  • Cross functional experience in a large organization, multi-national, fast paced industry.

Personal skills

  • Familiar with the semiconductor capital equipment sales/account management process
  • Familiar with our customers use and or requirements of their capital equipment
  • Ability to work effectively cross functionally to achieve the desired results
  • Ability to develop and drive solutions in a complex environment
  • Excellent written and verbal communication skills.
  • Ability to translate, statistically analyzes data, and effectively report problems through written and/or graphical formats.
  • Excellent customer service skills, with an advanced understanding of customer relationship building.
  • Ability to use MS Word, Excel, PowerPoint, and electronic e-mail systems

Context of the position

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee routinely is required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch.
  • The employee is occasionally required to move around the campus. 
  • The employee may occasionally lift and/or move up to 50 pounds.
  • May require travel dependent on business needs.
  • Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Can work under deadlines.
  • The environment generally is moderate in temperature and noise level.
  • Must be able to read and interpret data, information, and documents.
  • Can observe and respond to people and situations and interact with others encountered in the course of work. 
  • Can learn and apply new information or skills.
  • Responsibilities include periodic travel to regional and overseas sites for product technical support and special support projects. 
  • Work may include onsite technical support involving heavy lifting of equipment & modules.
  • Position will require technical work activity in a clean-room production environment and/or laboratory setting.
  • The environment generally is moderate in temperature and noise level. 
  • Occasionally may be exposed to loud noise bursts and may be exposed to toxic gases (fluorine). 
  • Must be able to work in small, confined spaces.

Other information

We offer competitive salaries and benefits including medical, dental, vision, 401(K), and FSAs.

We are committed to leveraging the diverse backgrounds, perspectives, and experiences of our workforce to create opportunities for our people and the business. EOE

 

 

 

 

 

Jiro Yamamoto

Work for Warriors