Protective Services Worker-22525308- San Diego

$61,464 - $79,289 yearly
  • County of San Diego
  • San Diego County, CA, USA
  • Mar 06, 2023
Full time Government

Job Description

Protective Services Workers are responsible for investigating and evaluating allegations of abuse or neglect, recommending protective program placement, and providing casework for children and families who are active to CWS. Upon appointment, incumbents participate in a training academy administered by Child Welfare Services and work under immediate supervision. As knowledge and competency are gained, incumbents work under general supervision and are expected to perform the full range of investigation, casework, and intervention services in protective services programs. 



1. A bachelor's degree in social work from an accredited U.S. college or university, or a certified foreign studies equivalency;


2. A bachelor's degree from an accredited U.S. college or university, or a certified foreign studies equivalency with at least 24 units in the behavioral sciences, AND, one (1) year of work experience or two (2) semesters of supervised internship experience in a family or children's services agency performing duties of supervision, treatment or protective services to children.

Note:  The term "public protective services agency" is defined as that of any U.S., state or county agency providing services comparable to the Health and Human Services Agency (HHSA).
For a complete job description of Protective Services Worker including examples of qualifying education and experience, essential duties, working conditions, etc., please click here.

If you are currently enrolled in a college or university and have completed the requirement, but have not yet received your degree, please attach your transcript and a letter of completion from your college or university to your application.
1) Applicants must provide a copy of degree, transcripts (official or unofficial), letter of completion, or certificate of foreign equivalency at time of application. Documentation must reflect completion of degree.  Transcripts that have been cut and pasted into a Word document will not be accepted.

2)  A valid California Class C driver's license, which must be maintained throughout employment in this class, is required at time of appointment.  Employees in this class are required to use their personal vehicle.

3) Some assignments may require possession of a current passport to travel outside the United States.
4) Some positions in these classes perform duties that require the possession of a master's degree, as mandated by the State of California.

The Department of Human Resources removes personally identifiable information from all recruitments.  This practice, called Blind Applicant Screening, hides a candidate’s personal information that could influence or bias a hiring decision. Personal information includes name, phone number, address, gender, age and race. This process helps contribute to a fair and equitable selection process leading to a more diverse and inclusive workforce.
The most highly qualified candidates, based on the evaluation results, will be referred for an interview.  Be sure to include your experience in meeting the minimum requirements in both the Work Experience section and the Supplemental Questionnaire section of the Application.
Resumes will not be accepted in lieu of the application Work History and/or supplemental questionnaire.


 ***Effective September 9, 2022, this hard to recruit position qualifies for the Employee Referral Reward Program. If a current County of San Diego employee referred you to apply for this position, please indicate the employee’s name on your job application in the space provided. ***


The timeline for this recruitment is outlined below. 

  • Job Offer and Background Process: Day of interview.

  • Pre-employment Medical Screening: Approximately 3 days following successful background investigation results.

  •  Anticipated Start Date: Start date will be based upon successful completion of background or other mutually agreed upon date.

If you are not selected for this interview process, you may have the opportunity to compete for future vacancies.



As part of the County of San Diego’s pre-employment process, prospective candidates will undergo a background check (including fingerprinting) and a pre-employment medical screening prior to beginning County employment. Additional types of background investigations may be conducted based on the job-related activities of the position.
Employees who work at County locations subject to the California Department of Public Health State Public Health Officer order are required to be fully vaccinated. In addition, booster-eligible employees must receive their booster by March 1, 2022, or within 15 days of becoming eligible for a booster if they are not eligible as of March 1, 2022. If there are CDPH date changes for Booster compliance, employees must come into compliance in accordance with that date.
If unvaccinated or not fully vaccinated (including booster), employees in some locations covered by the Public Health Officer Orders who remain in the workplace may be eligible for an accommodation.


Qualified applicants will be placed on a three (3) month employment list based on scores received during the evaluation of information contained in their employment and supplemental applications.

Please ensure that all information is complete and accurate, as the responses you provide on the supplemental application questionnaire will be reviewed using an automated evaluation system. If you are successful in the initial screening process, your application will be reviewed individually to confirm that the information you provided is accurate and qualifying.

Note: Reasonable accommodation may be made to enable a qualified individual with a disability to perform the essential functions of a job, on a case-by-case basis.

The County of San Diego and its employees embrace the vision of a just, sustainable, and resilient future for all. Our values include integrity, equity, access, belonging, excellence, and sustainability. Each of which are infused throughout our operations. While also embracing a mission of strengthening our communities with innovative, inclusive, and data driven services through a skilled and supported workforce. Click here for more information on our Strategic Plan ( (Download PDF reader) as well as our commitment to serve everyone, to build a Framework for the Future that will create a County that works for all. 

Under California Government Code Sections 3100 - 3109, public employees are designated as disaster service workers. The term "public employees" includes all persons employed by the state or any county, city, state agency, or public district. Disaster service workers are required to participate in such disaster service activities as may be assigned to them by their employer or by law.

The County of San Diego is committed to valuing diversity and practicing inclusion because our diverse workforce is our greatest asset, and our customers are our number one priority.


As an employer of over 19,000 employees, the County of San Diego is an organization committed to veteran hiring, retention, and professional development. We recognize the contributions and sacrifices made by our veterans and value the unique expertise and leadership qualities they bring to our workforce. We strive to provide veterans with the resources and tools necessary to maximize their employment opportunities, and to assist veterans with their transition into civilian life by applying the valuable skills, knowledge and training acquired in service to positions and career paths at all levels within our large organization. Click on the resource links below to learn more about how the County of San Diego supports its veterans.
Veteran’s Preference Policy The County of San Diego offers preferential credits for military service to assist qualified applicants in transitioning from military to civilian careers with the County of San Diego.
Chuck Callahan


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