Assistant Case Manager - Prescott Arizona

$17.34 hourly
  • Department of Child Safety
  • Prescott, AZ, USA
  • Mar 13, 2024
Full time Admin-Clerical Consultant Customer Service Government Health Care Human Resources Training Safety

Job Description

CASE AIDE

Job Location:

1211 E. GURLEY ST.
PRESCOTT, ARIZONA 86301

Posting Details:

Salary: 36,084.6700/17.3484 

Grade: 14

Closing Date: 2/14/2023

WHO ARE WE?

At the Arizona Department of Child Safety (“DCS”), we call ourselves "compassioneers" because everything we do is done with a compassionate heart. We work tirelessly to protect children, reunify families, ensure safe living environments and prevent unnecessary trauma. As an agency, we are proud to be a pillar of strength for our communities, and proud to do work each day that makes an impact on the world around us every day.

Becoming a Case Aide at DCS can be a life-changing event! If you have a passion to work with children and families, DCS is the place for you.

Together we can make a difference through service!

Candidates who are successfully employed as Case Aide for four (4) years will be eligible to apply for a promotional opportunity to a DCS Specialist Trainee Position ($21.7068 hourly).

WHAT DOES A CASE AIDE DO?

A DCS Case Aide works in the field, in collaboration with the case management team, and provides a variety of services to families and children in various social service programs. A day in the life of a DCS Case Aide can look like:

• Supervising visitation meetings among clients (parents and children)
• Assisting DCS Case Managers with filing, disclosers, packets, case notes, etc.
• Entering case notes into the computer-based Case Management System
• Driving on state business to transport children to appointments, etc.
• Assisting clients with application processes as needed
• Participating in a variety of meetings and/or client hearings, as requested

Alternative work hours may be required, including overtime, weekends and holidays.

WHAT KNOWLEDGE, SKILLS AND ABILITIES ARE HELPFUL?

Knowledge of:
Computers and software (Microsoft Office Suite), mobile devices, digital calendars (Outlook) & video conferencing (Microsoft Teams).

Skill in:
Establishing and maintaining interpersonal relationships; general clerical functions such as, data entry and filling; verbal and written communication; eliciting and gathering information; modeling professional behavior with clients; time management and multi-tasking; and observation.


Ability to:
Gain knowledge on information regarding human and social services; understand and adhere to related State, Federal and local laws, as well as, DCS policies and procedures; comply with casework principles and practices; comprehend and follow moderately complex written and oral instructions; organize data in a logical and coherent manner; prepare written reports accurately in a prescribed format; actively listen and provide supportive attention to clients; acquire and renew CPR Certification.

 

 

WHAT IS REQUIRIED TO BE A CASE AIDE?

• High school diploma or GED
• Valid Arizona issued driver’s license.
• Level one Fingerprint Clearance card - Arizona.

Selected candidates must be able to pass a background investigation and DCS Central Registry check.


Employees who drive on state business are subject to driver license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207.12).

THE STATE OF ARIZONA HAS EXCELLENT BENEFITS AND PERKS! WE OFFER: 

As an employee of the Department of Child Safety you will be entitled to a comprehensive benefits package that can become effective as soon as two weeks after starting!

  • Paid sick leave
  • Paid annual leave
  • Ten paid holidays per calendar year
  • Health, dental and vision insurance
  • Flexible Spending Account
  • Health Savings Account
  • Arizona State Retirement System Savings (ASRS)
  • Employee and Dependent Life insurance

 

  • Long-term and short-term disability insurance
  • Deferred compensation plans
  • Wellness incentive program
  • Employee discount program for higher education, products and services
  • Education Savings – AZ529
  • Employee Assistance Program

 


Bi-Lingual Stipend
DCS offers a Bi-Lingual Stipend to all interested and eligible DCS Employees who successfully complete a language proficiency exam. Qualifying employees will receive a $500 annual stipend paid in equal increments.

                If you’re good at what you do, you can work anywhere. If you’re the best at what you do, come work at DCS!

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

RETIREMENT

Positions in this classification participate in the Arizona State Retirement System (ASRS).
Enrollment eligibility will become effective after 27 weeks of state employment.

Geoff Partridge

 

 

Qualifications

See job description