Under the direction of the Credentialing Logistics and Information Manager, the incumbent is responsible for conduct of credentialing activities associated with application management. The Credentials Coordinator I (Intake) is responsible for pre-screening initial applicants and for all tasks associated with application management for both initial applicants, and applicants for renewal, including timely receipt of applications that meet established specifications. Responsible for data entry or import of application content in conformance with departmental data management expectations. The Credentials Coordinator I works cooperatively with the Credentials Coordinator II (Verification) and Credentials Analysts to ensure the seamless and timely flow of application related information in order to meet initial and renewal applicant deadlines and qualitative requirements. The incumbent must demonstrate initiative, resourcefulness, and problem-solving skills in applying a detailed knowledge of the responsibilities, functions, and underlying management structure of the Department and of the larger Health System in organizing and prioritizing work, establishing procedures and systems, and ensuring the orderly and timely flow of business.
Experience: Enters data and imports application content in conformance with departmental data management expectations Reviews practitioner data. Assists in verifying initial dataset. Sends electronic application to practitioner. Responsible for intake and tracking of all applications and correspondence. Maintains documentation as requested. Assists in the credentialing process by data entry of information into credentialing system for initial, updated, add-on applications and maintenance processes. Accurately performs a variety of administrative duties such as placing calls, processing incoming mail, processing facsimile verifications, scanning, sending written inquires, filing, copying, and other duties as needed. Reviews for completeness of information, identifies basic deficiencies. Pursues incomplete information Processes and maintains basic credentialing and re-credentialing in accordance with CPC policy and procedure, Joint Commission standards, State and Federal Regulatory regulations Proficiency in software applications to include use of menu driven, word processing and spreadsheet applications. Extensive experience in Microsoft Word. Ability to word process at a minimum of 60 WPM. Ability to edit material and ensure correct punctuation, spelling and grammar. Ability to perform simple mathematical calculations. Proven track record in an environment that requires accurate and consistent management of detailed data elements and management of discrete tasks to meet specific deadlines. Educational Requirements: Two years college coursework and two years minimum experience in related field, or equivalent combination of education and experience. License/Certification/Registration Requirements: Certification or eligibility for Certification by the National Association of Medical Staff Services (NAMSS) as a Certified Medical Staff Coordinator (CMSC) or Certified Provider Credential.