Site Supervisor (Entry Level), Diligence Security Group, Oakland, CA

$21.00 - $23.00 hourly
  • Diligence Security Group
  • Oakland, CA, USA
  • Mar 21, 2024
Full time Physical Security Personal Security Investigative

Job Description

Diligence Security Group offers dedicated security guards to keep equipment, data, and employees intact and protected. Our company offers top-grade security to ensure sensitive data never meets curious hands, with the help from skilled security officers to state-of-the-art technology, Diligence takes appropriate initiatives to protect your company from all kinds of threats!


The Site Supervisor for Diligence Security Group manages, supervises, and coordinates the activities, at the site level, of all assigned security officers and executes all tasks related to maintaining prescribed standards in compliance with the Standard Operating Procedures by performing the following duties:

Position Duties: • Works as an armed, uniformed officer and is able to legally carry a firearm in applicable states and/or locations.

• Patrols assigned posts and accounts, which may require using a company provided vehicle.

• Has a working knowledge and understanding of the Specific and General Post instructions for all Branch posts; has practical knowledge of all additional and emergency post instructions that are called for by the client.

Supervisorial Duties:

• Fills any post that becomes open during their shift of duty with an off duty security officer. Works the shift of any posts that cannot be filled, until such time as a post qualified security officer can be scheduled.

• Has authority invested in them to make decisions that are in compliance with Diligence Security Group Policies.

• Has the authority to relieve any security officer that is in violation of Diligence Security Group rules/regulations/ procedures.

• Assist in the recruitment process, including reviewing resumes, managing referrals, and conducting interviews.

• Scheduling Security Officers for shifts; timecard management, including approving time cards and shift schedules in a timely manner.

• Provides shift supervision of all posts and the security officers, including the Roving patrols on duty during that time, randomly visiting post/accounts and performing inspections of the security officers manning the posts.

• Conducts inspections of posts and Security Officers for proper compliance with the specific Post Orders, Diligence Security Group procedures, and general knowledge of post assignment.

• Assists in conducting on-the-job-training for newly assigned security officers as necessary.

• Responds to building/facility and bank alarms upon request throughout the assigned area and other alarms as required.

• Responds to urgent client needs/requests for services or changes to services.

• Informs the Field Manager of matters/issues that cannot wait until the next workday.

• Records the daily events of their post/shift on the Daily Inspection Report (DIR) which will be reviewed daily by the Field Manager or Operations Manager and QA Manager.

• Examines doors, windows, and gates of assigned posts to determine that they are secure.

• Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and expel persons engaging in suspicious or criminal acts.

• Registers at watch stations to record time of inspection trips and contracted random inspections.

• Managing team resources to ensure adequate staffing for our client.

• Inducting new personnel ensuring they are aware of site security procedures.

• Seeking ways of enhancing service offering by making frequent improvement suggestions and encouraging security team to do likewise.

• Leading the team in incident management and conflict resolution.

• Completing effective health & safety assessments, risk assessments and site evaluations.


• Supporting and developing team members in the performance of their duties, managing poor performance as required.

• Other duties may be assigned. The Ideal Candidate has the following qualifications: Education/ Experience:

• Prior experience as a supervisor of leaders.

• Microsoft Office software and working knowledge of Internet programs.

• Valid State Driver’s License.

• Valid State Security Guard Card License.

• Valid State Fire-Armed License.

• Valid CPR/AED/First Aid Certification, preferred.

• Prior Military or Law Enforcement experience, a plus.

• Associate's degree or higher in any discipline, a plus.


Skills & Competencies:


• Passion for providing top level security service

• Strong ability to effectively de-escalate situations

• Effective oral and written communication skills

• Ability to communicate in English at a fundamental level

• Ability to assess and evaluate situations effectively

• Ability to identify critical issues quickly and accurately

• Active listening skills • High attention to detail


Physical Demands:


• Ability to remain in a stationary position, often standing or sitting for prolonged periods.
• Ability to move or adjust objects weighing up to 100 pounds.
• Ability to ascend or descend ladders, stairs, scaffolding, ramps, poles, etc.
• Repeat motions that may include using various body parts
• Ability to safely operate machinery, such as motor vehicles, heavy equipment, or other types of vehicles.


• Ability to move in different position to accomplish tasks in various environments, including: low temperatures, high temperatures, outdoor elements, noisy environments, enclosed spaces, etc.

Qualifications

See Job Description