Battery/Light Service Technician

$16.00 - $17.00 hourly
  • AAA Northern CA
  • Rancho Cordova, CA, USA
  • Jul 12, 2018
Full time Automotive Customer Service General Business Installation-Maint-Repair Skilled Labor Transportation Maintenance Driver

Job Description

We’re a mission-driven Member services organization. We have a saying here at AAA that we aspire to be America’s most trusted organization absolutely famous for doing the right thing. With more than four million Members, our purpose is to bring peace of mind to Members so that they can enjoy life more.

We work hard to create an environment where you can thrive and where you use your skills and talents to help us deliver legendary Member service. You’ll help have a positive impact on the diverse communities we serve, too.

AA is known for providing exceptional products, service and experiences to our members. Our Battery/Light Service Technicians provide outstanding member experiences by ensuring our members safety on the road.

Why work for us?

  • Great Pay – $16.35/hour + a 5% increase after 6 months

  • Training – You’ll attend a thorough, comprehensive training program

  • Benefits – Medical, Dental, Vision, wellness program and more!

  • 401k Matching – $1 for $1 company match up to 6% of pay

  • Annual Incentive Plan – Eligibility to participate in AAA NCNU annual bonus plan

  • Paid Time Off – Ten hours per month, ten holidays annually, one floating holiday and 24 hours per year earmarked for volunteer activities

  • Collaborative Environment – AAA will value your contribution to providing exceptional service to our members

What our Battery/Light Service Technicians do:

 

  • Driving and operating a service vehicle (i.e. flat tire changes, lock-out, fuel delivery services, etc.)
  • On-scene time interacting with customer/establishing rapport, building relationships, trust and problem solving

  • Utilizing on-board computer, radio communications, and mapping systems

  • Completion of daily paperwork (i.e. call-logs, battery invoices, cash receipts, etc.)

  • Inspecting and submitting maintenance reports of company vehicles for safe and efficient operation

  • Education and training. I.E.: AAA Compliance Training, RPST,TSAAC, Lock-out, PSP, Battery Service Training

Education & Experience/Licenses & Certification

  • Ability to drive a manual/automatic shift vehicle

  • Customer service experience required

  • Basic math skills

  • Basic automotive knowledge

  • At least 5 years’ experience operating a motor vehicle with a valid driver’s license

  • Basic computer knowledge

  • Bilingual communication skills a plus

  • High School Diploma or GED equivalent required

  • Must successfully pass a background check

**Please note that you will be asked to complete a candidate assessment following your application, via email. Your application will not be considered until the assessment has been completed.**

We’ll value your skills and experience. We’re building a performance organization with heart and developing a pipeline of tomorrow’s leaders. Your work will be enhanced with training opportunities, a mentoring program and our Promote-from-within philosophy. We celebrate our diversity and leverage the power of many minds.

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Natasha Glynn

Team B