We’re a mission-driven Member services organization. We have a saying here at AAA that we aspire to be America’s most trusted organization absolutely famous for doing the right thing. With more than four million Members, our purpose is to bring peace of mind to Members so that they can enjoy life more.
We work hard to create an environment where you can thrive and where you use your skills and talents to help us deliver legendary Member service. You’ll help have a positive impact on the diverse communities we serve, too.
AA is known for providing exceptional products, service and experiences to our members. Our Battery/Light Service Technicians provide outstanding member experiences by ensuring our members safety on the road.
Why work for us?
Great Pay – $16.35/hour + a 5% increase after 6 months
Training – You’ll attend a thorough, comprehensive training program
Benefits – Medical, Dental, Vision, wellness program and more!
401k Matching – $1 for $1 company match up to 6% of pay
Annual Incentive Plan – Eligibility to participate in AAA NCNU annual bonus plan
Paid Time Off – Ten hours per month, ten holidays annually, one floating holiday and 24 hours per year earmarked for volunteer activities
Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
What our Battery/Light Service Technicians do:
On-scene time interacting with customer/establishing rapport, building relationships, trust and problem solving
Utilizing on-board computer, radio communications, and mapping systems
Completion of daily paperwork (i.e. call-logs, battery invoices, cash receipts, etc.)
Inspecting and submitting maintenance reports of company vehicles for safe and efficient operation
Education and training. I.E.: AAA Compliance Training, RPST,TSAAC, Lock-out, PSP, Battery Service Training
Education & Experience/Licenses & Certification
Ability to drive a manual/automatic shift vehicle
Customer service experience required
Basic math skills
Basic automotive knowledge
At least 5 years’ experience operating a motor vehicle with a valid driver’s license
Basic computer knowledge
Bilingual communication skills a plus
High School Diploma or GED equivalent required
Must successfully pass a background check
**Please note that you will be asked to complete a candidate assessment following your application, via email. Your application will not be considered until the assessment has been completed.**
We’ll value your skills and experience. We’re building a performance organization with heart and developing a pipeline of tomorrow’s leaders. Your work will be enhanced with training opportunities, a mentoring program and our Promote-from-within philosophy. We celebrate our diversity and leverage the power of many minds.