Provide consistent high quality food and beverage services to all guests dining in Cache Creek Casino Resort’s fine dining steak and seafood restaurant.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Promote Cache Creek Casino Resort in a courteous and professional manner.
Effectively practice C² Steak and Seafood House’s sequence of service standards and dining room procedures.
Communicate with front and back-of-house personnel to provide a dining experience that exceeds guest expectations.
Process guest orders to ensure that all items are prepared properly and on a timely basis.
Articulate specific menu items to guest on how items are prepared, describing ingredients and cooking methods.
Maintain Sterling Silver flatware.
Present tray and cart service.
Up sale wine lists and present decant wine.
Practice all Sanitation Standards and TIPS alcohol awareness policies and procedures.
Participate in all company approved training classes.
Practice safety and training at all times.
Other duties as assigned.
This job has no supervisory responsibilities.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Experience and/or Education
Minimum of one or two years experience in a high volume, full service, ala carte dining restaurant featuring alcoholic beverages. Previous fine dining experience and wine knowledge is required. Must be able to work under pressure and with a team, and have intermediate knowledge of sequence of service and dining room procedure, generally involving minimum of one year as a server.
Must be at least 21 years of age.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Certificates, Licenses, Registrations
Cache Creek Casino Resort Tribal Gaming License.
"Tips" Alcohol Awareness Certificate.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; outside weather conditions; extreme cold; extreme heat; risk of electrical shock and vibration. The noise level in the work environment is usually loud.