AAA Northern CA

  • Walnut Creek, CA, United States

For over a century, AAA has continued to redefine itself to become a multi-faceted leading provider of travel, insurance and auto services. We know you’re as versatile as we are and that every aspect of your personality adds to the skills and knowledge you bring to AAA. That’s what makes you so exceptional, and what you offer our Members and the communities we serve that much more unique. As an eligible Team Member, you have the chance to do honorable work, receive competitive compensation, a comprehensive benefits package and opportunities to grow your career.

The second-largest regional Member club of the national organization, AAA Northern California, Nevada & Utah is headquartered in Emeryville, California, and brings together:

  • An award winning work culture and environment
  • 2,800 employees to serve over 4 million Members
  • Over 75 branch offices across Northern California
  • Eleven branch offices across Nevada
  • Six branch offices across Utah

 

$19.00 - $20.00 hourly
AAA Northern CA Rancho Cordova, CA, USA
Nov 14, 2018
Full time
  Why work for us? Great Pay – $19.24/hour + a 5% increase at 6 months Training – You’ll attend a thorough, comprehensive, three week training program Benefits – Medical, Dental, Vision, wellness program and more! 401k Matching – $1 for $1 company match up to 6% of pay Annual Incentive Plan – Eligibility to participate in AAA NCNU annual bonus plan Paid Time Off – Ten hours per month, ten holidays annually, one floating holiday and 24 hours per year earmarked for volunteer activities Collaborative Environment – AAA will value your contribution to providing exceptional service to our members   What our Roadside Service Technicians do: Driving and operating a service vehicle (i.e. loading/towing vehicles, flat tire changes, lock-out, fuel delivery services, etc.) On-scene time interacting with customer/establishing rapport, building relationships, trust and problem solving Utilizing on-board computer, radio communications, and mapping systems Completion of daily paperwork (i.e. call-logs, battery invoices, cash receipts, etc.) Inspecting and submitting maintenance reports of company vehicles for safe and efficient operation Education and training. I.E.: AAA Compliance Training, RPST,TSAAC, Lock-out, PSP, Battery Service Training   Education & Experience/Licenses & Certification Ability to drive a manual/automatic shift vehicle Customer service skills and the ability to interact with a wide-range of people Basic math skills Basic automotive knowledge and at least 6 years’ experience operating a motor vehicle with a valid driver’s license Basic computer knowledge Bilingual communication skills a plus High School Diploma or GED equivalent required Vocational technical automotive training/certification or equivalent experience (preferred) ASE (Automotive Service Excellence) certification(preferred)    
$19.00 - $20.00 hourly
AAA Northern CA Oakland, CA, USA
Nov 14, 2018
Full time
A career with AAA Northern California, Nevada, Arizona, Montana, and Utah is unique, just like you. We’re a mission-driven Member services organization. We have a saying here at AAA that we aspire to be America’s most trusted organization absolutely famous for doing the right thing . With more than four million Members, our purpose is to bring peace of mind to Members so that they can enjoy life more. We work hard to create an environment where you can thrive and where you use your skills and talents to help us deliver legendary Member service. You’ll help have a positive impact on the diverse communities we serve, too. AAA is known for providing exceptional products, service and experiences to our members. Our Road Service Technicians (Tow Truck Drivers) provide outstanding member experiences by ensuring our members safety on the road. Why work for us? Great Pay – $19.52/hour + a 5% increase at 6 months Training – You’ll attend a thorough, comprehensive, three week training program Benefits – Medical, Dental, Vision, wellness program and more! 401k Matching – $1 for $1 company match up to 6% of pay Annual Incentive Plan – Eligibility to participate in AAA NCNU annual bonus plan Paid Time Off – Ten hours per month, ten holidays annually, one floating holiday and 24 hours per year earmarked for volunteer activities Collaborative Environment – AAA will value your contribution to providing exceptional service to our members What our Roadside Service Technicians do: Driving and operating a service vehicle (i.e. loading/towing vehicles, flat tire changes, lock-out, fuel delivery services, etc.) On-scene time interacting with customer/establishing rapport, building relationships, trust and problem solving Utilizing on-board computer, radio communications, and mapping systems Completion of daily paperwork (i.e. call-logs, battery invoices, cash receipts, etc.) Inspecting and submitting maintenance reports of company vehicles for safe and efficient operation Education and training. I.E.: AAA Compliance Training, RPST,TSAAC, Lock-out, PSP, Battery Service Training Education & Experience/Licenses & Certification Ability to drive a manual/automatic shift vehicle Customer service skills and the ability to interact with a wide-range of people Basic math skills Basic automotive knowledge and at least 6 years’ experience operating a motor vehicle with a valid driver’s license Basic computer knowledge Bilingual communication skills a plus High School Diploma or GED equivalent required Vocational technical automotive training/certification or equivalent experience (preferred) ASE (Automotive Service Excellence) certification(preferred) We’ll value your skills and experience. We’re building a performance organization with heart and developing a pipeline of tomorrow’s leaders. Your work will be enhanced with training opportunities, a mentoring program and our Promote-from-within philosophy. We celebrate our diversity and leverage the power of many minds.   Natasha Glynn Team B
AAA Northern CA Berkeley, CA, USA
Nov 14, 2018
Full time
RECEPTIONIST Located in downtown Berkeley, A3Ventures is the innovation lab and capital investment engine of AAA. We anticipate needs and shape innovations to help people make sense of our rapidly changing world.   This position requires an understanding of the company’s culture, corporate objectives, business strategy and initiatives.  You will use that knowledge to implement policies, procedures, and programs for a dynamic, multi-site organization. This position will require you to engage fully, communicate openly and forge close working relationships throughout our department and company. You will be responsible to prioritize and manage multiple tasks and responsibilities in a fast-paced, high-energy environment. You must use exceptional judgment and strong interpersonal skills to be comfortable, effective and persuasive in dealing with Members, visitors, Team Members and management.   This role will report to the CREM Director of Facilities Management, network closely with the entire CREM team and be the face of A3Ventures to all visitors, Team Members and Members who visit the office.   Essential Functions Among his/her responsibilities, the Receptionist will be responsible to perform the following functions: • Answer incoming calls.  Provide general information and direct callers to appropriate party or voice mail box. • Greet visitors.  Maintain logs of visitors.  Announce visitors to the appropriate party. Direct guests and clients to the waiting area and offer beverages (if available). • Expedite emergency calls (when possible) by contacting vendors and building manager, or other appropriate individual(s). • Manage headquarter badging systems for Team Members and temporary badging system for visitors. • Manage headquarter parking program. • Maintain schedule for conference rooms at location. • Provide support to CREM department staff when needed, by filing or typing/word processing: in Microsoft Office, Windows, or compatible software based on location. • Assist CREM staff with facility management, transaction management and project management projects. • Adhere to company policies and procedures. • Display professionalism and a sense of pride in all aspects of his/her duties and responsibilities. • Establish a strong rapport with Team Members as well as with vendors and contractors. • Ensure the use of processes and procedures in line with company quality initiatives and internally set requirements. • Keep reception area and any adjacent conference areas neat and orderly. • Distribute facsimiles, mail and overnight packages. • Assist with mailing, e-mails, and any other clerical projects.   Knowledge/Skills/Abilities A qualified candidate will have the following: • Strong communication skills, both written and oral. • Ability to simultaneously manage a large number of complex projects on very tight timetables. • Ability to build a strong internal network. • Proficient with MS Word, MS Excel, MS Power Point  • Refined interpersonal skills and demonstrated service orientation. • Detail-oriented with solid problem-solving skills. • Results-oriented with a desire to learn and support new technologies and processes. • Effective organizational skills with ability to set priorities manage multiple projects and meet deadlines. • Ability to effectively interface with all departments of the company in a highly professional manner.   Education & Experience / Licenses & Certification • High school diploma or General Education Degree (GED). • Minimum 1+ years’ related experience in a corporate environment. • Good telephone techniques and communication skills. • Ability to handle multiple tasks, such as incoming calls, guests and faxes. • Must possess ability to act competently in a crisis situation while maintaining a calm and professional manner. • Ability to be cooperative with other employees to ensure a smooth running, effective office operation. Work Environment/Physical Requirements Works in an office environment sitting at a desk, table or computer workstation for extended periods of time.  Approximately 50-80 percent of the time spent on the job involves the use of a personal computer.   Competency Communication (Proficient) Drive and Initiative (Proficient) Interpersonal Savvy (Proficient) Managing & Measuring Work (Proficient) Business Acumen and Fiscal Responsibility (Proficient)   Natasha Glynn 
$16.00 - $17.00 hourly
AAA Northern CA Sacramento, CA, USA
Nov 14, 2018
Full time
Why work for us? Great Pay – $16.35/hour + a 5% increase at 6 months Training – You’ll attend a thorough, comprehensive, three week training program Benefits – Medical, Dental, Vision, wellness program and more! 401k Matching – $1 for $1 company match up to 6% of pay Annual Incentive Plan – Eligibility to participate in AAA NCNU annual bonus plan Paid Time Off – Ten hours per month, ten holidays annually, one floating holiday and 24 hours per year earmarked for volunteer activities Collaborative Environment – AAA will value your contribution to providing exceptional service to our members   What our Roadside Service Technicians do: Driving and operating a service vehicle (i.e. loading/towing vehicles, flat tire changes, lock-out, fuel delivery services, etc.) On-scene time interacting with customer/establishing rapport, building relationships, trust and problem solving Utilizing on-board computer, radio communications, and mapping systems Completion of daily paperwork (i.e. call-logs, battery invoices, cash receipts, etc.) Inspecting and submitting maintenance reports of company vehicles for safe and efficient operation Education and training. I.E.: AAA Compliance Training, RPST,TSAAC, Lock-out, PSP, Battery Service Training   Education & Experience/Licenses & Certification Ability to drive a manual/automatic shift vehicle Customer service skills and the ability to interact with a wide-range of people Basic math skills Basic automotive knowledge and at least 6 years’ experience operating a motor vehicle with a valid driver’s license Basic computer knowledge Bilingual communication skills a plus High School Diploma or GED equivalent required Vocational technical automotive training/certification or equivalent experience (preferred) ASE (Automotive Service Excellence) certification(preferred) Natasha Glynn