$60,000 - $80,000 yearly
Costa County Sheriffs Department
Martinez, CA, USA
The Office of the Sheriff is seeking men and women interested in an exciting and challenging career in dispatching. Prior experience is not required. Sheriff’s Dispatchers perform a full range of radio and telephone duties. They receive, assess, prioritize and classify calls for service on a variety of emergency and non-emergency phone lines, including 911, from a population totaling 450,000 residents in 12 police jurisdictions. They also dispatch calls for service to police units, process computer inquiries and other requests for units in the field, and accurately track the activities of multiple police units.
Applicants selected as Sheriff’s Dispatcher I undergo six weeks of intensive classroom instruction on topics such as radio codes, phonetic alphabet, criminal law, call-taking, and Computer Aided Dispatch system. This is followed by 8-12 weeks of live call-taking and if successful, 3-4 months of live radio training under the supervision of a Communications Training Officer. Upon successful completion of the training process, they are promoted to Sheriff’s Dispatcher II.
Receives telephone and radio messages
Uses computer-aided keyboard and data entry equipment or manually records and relays information (often of an emergency nature) to appropriate unit; such as patrol cars, other police agencies, ambulances, the County Public Works Department and the Office of Emergency Services
Receives, transmits and records teletype and data systems messages
Answer questions from the public
May be asked to dispatch from a mobile command center License: Have a valid California motor vehicle operator’s license. Age: Must be 18 years of age. Other Requirements: Must pass a thorough background investigation, medical screening, and psychological evaluation prior to employment. Ability to work various shifts including weekends and holidays. Overtime work is required.
Typing Proficiency: Ability to accurately type at a speed not less than 40 words per minute.
Education: Possession of a high school diploma, GED equivalency, or high school proficiency certificate.
Possess good multitasking skills
Remain calm under pressure
Good communication skills
Work well in a fast-paced team environment The testing process takes approximately 3-4 months to complete. Applicants must pass a computerized skills assessment (CritiCall), consisting of decision-making, data entry, memorization, prioritization, map reading, spelling and reading comprehension. Applicants will then be evaluated by an oral interview panel. Applicants who are successful will undergo a thorough background investigation, a psychological and medical examination, as well as truth verification testing. Although this is an extended process, all phases of testing are essential to ensure an applicant is suitable for this demanding, yet rewarding career.Veterans' Preference CreditsSalary & BenefitsSheriff’s Dispatchers work a wide variety of shifts and hours, including 4-day a week work schedules. Shifts are chosen by seniority 3 times per year.
Dispatch trainees are paid during their training, with a step increase 6 months after successful completion of training. They are provided $872 per year for uniform allowance, and $100 per month bilingual pay (if qualified). After passing probation, shift differential is granted at 3% or 5% of base salary, depending on the shift. Sheriff’s Dispatchers enjoy 13 paid holidays per year and accrue vacation at two weeks per year for the first five years, increasing with the length of service.
Honorably discharged veterans may be allowed an additional 5% of their total score upon successful completion of the examination process. To obtain credit, veterans must provide a DD214 at the time of application.
CritiCall and the Dispatcher Applicant: F.A.Q.s
Insurance options include medical, dental and life insurance for employees and their dependents. The retirement system is the Retirement Act of 1937 and Social Security. Although Contra Costa County is not part of the PERS system, individuals currently enrolled in PERS may be eligible for reciprocity.
$76,000 - $103,000 yearly
Costa County Sheriffs Department
Martinez, CA, USA
The Contra Costa County Office of the Sheriff is seeking men and women interested in an exciting and challenging career in law enforcement. Prior law enforcement experience is not required. Individuals who are appointed as Deputy Sheriff-Recruit will be assigned to attend our Peace Officer Standards and Training (POST) approved police academy, which involves 26 weeks of intensive academic instruction combined with rigorous physical fitness training. Upon successful completion of the Academy, recruits will graduate and be sworn in as Peace Officers and promoted to the first step of Deputy Sheriff. Academy graduates are initially assigned to the Patrol Division or the Custody Services Bureau.
Who We Are
The Contra Costa County Office of the Sheriff enjoys an outstanding reputation as one of the most professional, progressive agencies in the United States. In addition to operating the most innovative detention facilities in the country, the Office of the Sheriff provides patrol services throughout the county including three contract cities for which it provides total police services. Many other specialized assignments are also available. As a department of over 1,100 employees, with some 700 who are sworn, the Contra Costa County Office of the Sheriff continues to grow and progress, providing excellent opportunities in career development for its deputies.
Mutual Aid Mobile Field Force
School Resource Officer
Sexual Assault Unit
Unmanned Aircraft Operator
And many more…
License: Valid California Motor Vehicle Operator’s License at time of appointment.
Education: Possession of a US high school diploma, G.E.D. equivalency, or California high school proficiency certificate.
Age : Must be 21 years of age or older at time of appointment. No maximum age
Citizenship: United States Citizen or a permanent resident alien who is eligible for and has applied for citizenship a minimum of one year ago.
Vision: 20/100 uncorrected each eye; corrected to 20/30 each eye.
Hearing: Must not have suffered a hearing loss of over 25 decibels in the 500, 1000, and 2000 frequency ranges for each ear.
Physical: Ability to meet such health standards established by the County Medical Consultant.
A polygraph examination and thorough background investigation. The County Medical Consultants shall conduct the psychological testing and medical exam utilizing specification of the State of California Commission on Peace Officer Standards and Training.
Shall not have been convicted of a felony in this or any other state or in any federal jurisdiction, or of any offense in any other state or in any federal jurisdiction, which would have been a felony if committed in this state.
The testing process takes approximately two to three months to complete depending on each applicant's individual background.
Lateral Applicants/Academy Graduates
Current California peace officers and academy graduates are encouraged to apply as lateral candidates. Lateral applicants may be hired at a higher step and receive bonuses depending on experience. Lateral applicants do not have to take the written test but otherwise will need to complete the same process as entry level applicants.
Tentative Recruit Testing Dates
January 12, 2019
February 9, 2019
March 9, 2019
April 13, 2019
May 11, 2019
June 15, 2019
July 13, 2019
August 10, 2019
September 21, 2019
October 19, 2019
November 16, 2019
December 14, 2019Written Examination The Contra Costa County Sheriff's Office is now accepting P.O.S.T. "T" scores of 48 or higher. Valid T-Score must be within 12 months of the application cut-off date. Documented scores of 48 or higher within the past 12 months will be accepted in lieu of the written test. Candidates must still successfully complete the agility test. Applicants will be notified of the agility test date. To obtain a T-Score, you can take the Post-Entry-Level Law Enforcement Test Battery examination, given by participating Law Enforcement Agencies. Currently, the following places are among those offering this test: Napa Valley Criminal Justice Center and South Bay Regional Training ConsortiumAgility Test
You need to be in good physical condition to complete the Physical Agility test so you should begin to prepare immediately. The agility test consists of:
Contra Costa County administers a multiple-choice written test. The test will take up to two hours to complete.
Drag 165 pound dummy 30 feet in 15 seconds
Scale a 6-foot wall in 12 seconds
Run 500 yards in 1 minute, 45 secondsOral Interview Applicants who pass both the written and oral test will be placed on the Deputy Sheriff-Recruit eligibility list for six months. Rank on the list is determined by the oral board test score and any veteran’s credit for which individual competitors may qualify. Applicants’ scores are grouped into Certification Bands. Scores between 83 to 100 are placed in Band A, scores between 77 to 82.99 are placed in Band B, and scores between 70-76.99 are placed in Band C. Candidates are moved on into the background process from the list. Typically, the Sheriff's Office administers two Basic Academies per year.Veteran’s Preference CreditsUpcoming Basic Academy Dates
Veterans who have received an honorable discharge and disabled veterans may be allowed an additional 5% of their total earned score (providing the exam is otherwise successfully completed). To obtain this credit, veterans MUST provide a DD214 that indicates the applicant received an honorable discharge or proof of disability ATTACHED TO THEIR APPLICATION AT THE TIME OF FILING.
Final Testing and Final Appointment
Upon successful completion of the Physical Agility, applicants will be scheduled for an oral board interview which will evaluate such job-related factors as motivation, interpersonal skills, problem-solving ability, use of sound judgment and oral communication skills. This interview is usually scheduled within two weeks of the written and physical agility test dates.
187th Basic Academy October 31, 2018 - Orientation November 26, 2018 - Academy Starts May 31, 2019 - Academy Graduation
188th Basic Academy April 30, 2019 - Orientation May 20, 2019 - Academy Starts November 15, 2019 - Academy Graduation
Salary & Benefits
Salary: Deputy Sheriff-Recruits are paid during their training period at the Basic Academy. Upon successful completion of Academy training, graduates will be sworn in as Peace Officers, promoted to Deputy Sheriff, and receive a salary increase. Advancement to the higher steps of the Deputy Sheriff salary range is in accordance with the County Salary Ordinance and the County Personnel Management Regulations.
Incentives: After their first year, Deputy Sheriffs are eligible for an additional pay differential based on P.O.S.T. Certificates. P.O.S.T. Intermediate Certificates earn two and one-half percent (2 ½ %). P.O.S.T. Advanced Certificates earn an additional two and one-half percent (2 ½%). Persons speaking a second language may qualify for bilingual differential pay of $100.00 per month, in selected positions.
Shift Work: Deputy Sheriffs work a variety of hours and shifts depending on the particular assignment, including 3/12, 5/8, 4/10 and 9/80. Time and a half is paid for approved overtime worked.
Uniforms: Deputy Sheriffs are paid a uniform allowance of $872 annually.
Bilingual Pay: $100.00/month in selected positions.
Savings: A credit union is available which offers systematic savings and loans at low-interest rates.
Holidays: An average of thirteen (13) paid holidays per year.
Vacation: Two (2) weeks vacation each year for the first five (5) years, three (3) weeks vacation for 5-10, further increases beyond 10 years.
Sick Leave: Twelve (12) working days sick leave are accumulated each year. Credits are accumulated indefinitely.
Insurance: Prepaid medical and hospital plans including dental and life insurance are available to employees and their dependents. Employees may select a health plan, dental plan, or health and dental plan through CalPERS. A term life insurance policy is included with any health and/or dental plan enrollment.
Retirement: 2.7% at 57 years of age. Deputy Sheriffs are members of the Safety Service Retirement established under the County Employees Retirement Law of 1937 with reciprocity with PERS.
AN EQUAL OPPORTUNITY EMPLOYER - IT IS THE POLICY OF CONTRA COSTA COUNTY NOT TO DISCRIMINATE BECAUSE OF RACE, COLOR, RELIGION, SEX, SEXUAL PREFERENCE, NATIONAL ORIGIN, AGE OR DISABILITY.