CVS Health

Job Title : Shipping Clerk Job ID : 828542BR Location : CA - Redlands Street Address : 1127 Bryn Mawr Ave. Category : Shipping|Warehouse Job Description CVS Health has an opportunity to welcome a new member to the Pharmacy Operations (Fulfillment) Team in Redlands, CA. The Operations Assistant will partner closely with the Operations Pharmacist and Pharmacy Technician to coordinate, assemble and package customer orders for shipment. The Operations Assistant will also assist with stocking supplies and other tasks associated with the department. With opportunity for growth, this is a great position to transition into if you enjoy being on your feet and working in a team-oriented environment, Required Qualifications This position requires attention to detail for verifying prescriptions to matching invoices and packaging of specialty medications. • 1-2 years of experience in a warehouse / shipping department • 6 months experience with inventory and distribution processes • Ability to read, write and understand English • Must have a good understanding of U.S. geography (location of states). • Must possess ability to apply basic mathematical concepts such as addition, subtraction, multiplication and division to daily inventory and distribution processes. • Requires the ability to interpret and apply policies, procedures, and instructions. • Excellent organizational skills, ability to prioritize, and to manage time efficiently. • Must be able to lift 50-70 pounds. • Must be able to stand, walk and lift for up to ten hours daily. • Ability to reach, twist, turn, bend, stoop and walk. Preferred Qualifications Previous experience in a warehouse or production environment. Any related position within the healthcare services industry. Education Minimum high school education or equivalent.   Mitchell Cruz

Job Title : Retail Store Manager - Studio City Job ID : 893600BR Location : CA - Studio City Street Address : 12143 Ventura Blvd Category : Retail Store Manager Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters. In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management • Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement 2. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., my Impact coaching; my Customer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality 3. Merchandising/Presentation • Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention • Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations • Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35 pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including: cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance; refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walk through of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate 6. Human Resources • Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration • Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans • Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ Experience as a retail manager or supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.   Mitchell Cruz Team D

Job Title : Logistics Supervisor Job ID : 881539BR Location : CA - Patterson Street Address : 2400 Keystone Pacific Parkway Category : Management|Distribution Center Job Description As the Logistics Supervisor, you will be responsible for leading a team of non-exempt employees in CVS Health’s distribution facility. This includes planning, organizing, directing, controlling, and supervising the daily activities of an assigned shift and functional area to achieve performance goals and metrics within the distribution center. Additionally it will include order selection, replenishment, loading, and shipping of store orders. As the Logistics Supervisor you will also responsible for maintaining a high level of productivity and quality. You responsibilities as the Logistics Supervisor: Hiring, on boarding, training, scheduling, and assigning work to new hires. Ensuring employees have the necessary equipment, materials, and documents to ensure successful completion of tasks Monitoring and adjusting resources to achieve the daily production and delivery goals. Balancing workloads by taking readings throughout the day to achieve the appropriate level of volume by the projected time of completion. Monitoring the work performance of each employee to ensure that quality and quantity expectations are met or exceeded Conducting staff meetings and verifying that daily worksheets are completed accurately and submitted on a timely basis Providing ongoing training and retraining of employees to ensure that they are prepared to meet or exceed the productivity standards for their function Utilizing a variety or reports, summaries, and procedures to project workload and resolve problems that arise during the workday Communicate effectively across all levels Analyzing information effectively to make sound business decisions Build high performance teams while engaging and inspiring colleagues Required Qualifications - 2+ years of leadership experience Preferred Qualifications - Knowledge of WMS - Familiarity with labor management standards. - Continuous Improvement/Six Sigma knowledge - Previous experience in a Distribution center Education Verifiable High School diploma or GED is required.   Mitchell Cruz

Job Title : Shipping Clerk Job ID : 865464BR Location : CA - Redlands Street Address : 1127 Bryn Mawr Ave. Category : Shipping|Warehouse Job Description CVS Health has an opportunity to welcome a new member to the Pharmacy Operations (Fulfillment) Team in Redlands, CA. The Operations Assistant will partner closely with the Operations Pharmacist and Pharmacy Technician to coordinate, assemble and package customer orders for shipment. The Operations Assistant will also assist with stocking supplies and other tasks associated with the department. With opportunity for growth, this is a great position to transition into if you enjoy being on your feet and working in a team-oriented environment, Required Qualifications This position requires attention to detail for verifying prescriptions to matching invoices and packaging of specialty medications. • 1-2 years of experience in a warehouse / shipping department • 6 months experience with inventory and distribution processes • Ability to read, write and understand English • Must have a good understanding of U.S. geography (location of states). • Must possess ability to apply basic mathematical concepts such as addition, subtraction, multiplication and division to daily inventory and distribution processes. • Requires the ability to interpret and apply policies, procedures, and instructions. • Excellent organizational skills, ability to prioritize, and to manage time efficiently. • Must be able to lift 50-70 pounds. • Must be able to stand, walk and lift for up to ten hours daily. • Ability to reach, twist, turn, bend, stoop and walk. Preferred Qualifications Previous experience in a warehouse or production environment. Any related position within the healthcare services industry. Education Minimum high school education or equivalent   Mitchell Cruz

Job Title : Account Manager Job ID : 880249BR Location : CA - Work from home Category : Account Management|Omnicare Job Description CVS Health has a powerful purpose – “Helping people on their path to better health.” To enable this purpose, we have several initiatives, existing and new, that are re-inventing pharmacy and enabling better health outcomes. At Omnicare, we support our company’s purpose by delivering practical and innovative solutions to address the needs of continued care communities. You will be responsible for managing local client relationships and developing the client relationship as the liaison between Senior Living clients and the enterprise. You will report to a Region Director of Senior Living Account Management. Clients may consist of Assisted Living, Memory Care, Independent Living, PACE, Group Homes or similar type communities. You will accomplish this by: - Build strong client relationships by consistently delivering client interactions that develop trust and show value - Develop cadence of regular, proactive client meetings to establish strong connectivity with key stakeholders; deliver quarterly Executive Reviews to facility leadership to review business deliverables and evaluate new opportunities - Identify at-risk accounts and consult with internal partners to assist with development of action plans to address customer risks and opportunities, update customer on progress - Manage routine client support activities and resolution of routine to complex client issues and requests - Partner with Account Executives to deliver initiatives at community level for National and Regional accounts - Assess client needs by partnering with community leadership and present Omnicare value proposition for new products and services to grow base - Manage community expectations of contractual covenants - Assist on all contract renewals within assigned book of business - Responsible for activities associated in on-boarding new communities - Operate with strong business acumen and industry knowledge, remaining conscious of industry trends, and be recognized as a local expert in the Senior Living space This territory will cover San Jose/South of Oakland/Santa Cruz. Required Qualifications - At least 1 year of Account Management experience - Ability to travel regularly, up to 50% This territory will cover San Jose/South of Oakland/Santa Cruz. Preferred Qualifications - Past Senior Living industry-related experience - Track record of performing under pressure, adapting to changing dynamics, and finding solutions that lead to client satisfaction Education - High School Diploma or GED. Bachelor's degree preferred   Mitchell Cruz

ob Title : General Manager Job ID : 884521BR Location : CA - Lodi Street Address : 850 South Guild Ave. Category : Management|Pharmacist|Omnicare Job Description General Manager (Pharmacy Manager), Operations LTC About Omnicare Omnicare is more than just a pharmacy. From comprehensive pharmacy services and cost-saving clinical programs to user-friendly electronic tools that support a variety of medication management functions, Omnicare pharmacy, a CVS Health company, consistently delivers a wide range of practical and innovative solutions to help continued care community staff deliver real care, in real time. With more than three decades of experience, Omnicare works to deliver practical and innovative solutions to address the needs of continued care communities, both now and in the future. Omnicare’s responsive, consultative approach demonstrates our commitment to the communities and their residents. Together, we’ll build a solution designed to fit their needs, choosing from a wide range of offerings that include specialized medication, Practical electronic tools, Consultant pharmacist services, Infusion therapies, and In-services for staff. Working together, we deliver innovative solutions to encompass the needs of the community in ways that best suit them. Position Summary CVS Health has a powerful purpose – “Helping people on their path to better health.” To enable this purpose, we have several initiatives, existing and new, that are re-inventing pharmacy and enabling better health outcomes. In Omnicare, we support our company’s purpose by delivering practical and innovative solutions to address the needs of continued care communities This critically important role is responsible for leadership of an Omnicare Pharmacy. This role will report to a District Director, Operations LTC and will develop and implement strategies to improve operational excellence and superior customer service within the assigned pharmacy. The General Manager position is responsible for ensuring operational excellence through the delivery of the right drug, to the right place, at the right time. Responsibilities The leader in this role will have the opportunity to impact our business in the following ways: · Manage the operational performance of a designated pharmacy in order to achieve operational targets while maintaining all federal, state, and local compliance requirements. · Ensures appropriate resources are mobilized and operating effectively in order to meet customer commitments. · Consults with internal partners to develop action plans to address customer risks and opportunities. · Leverage expertise in supply chain and pharmacy operations to ensure improve processes and create optimal efficiency of a pharmacy location. · Implements enterprise-wide standard processes, programs and procedures within a pharmacy location. · Partner with suppliers to ensure medication delivery routes meet customer needs. · Accountable for recruiting, hiring, and training and engagement of pharmacy staff in order deliver on pharmacy goals. · Responsible for coaching and development of direct reports · Operate with strong business acumen; hold responsibility for overall location operation metrics, employee engagement and compliance. This position is located in Lodi, California Required Qualifications At least 5 years of operations management experience, including responsibility for managing workflow, resources, quality and compliance. Prior experience leading and directing teams. Preferred Qualifications The General Manager, Operations LTC will be a proven operations leader with an exceptional track record of achieving results. The candidate will possess the following professional qualifications : · Demonstrated track record of operations management. Relevant sectors include healthcare, manufacturing and supply chain. · Demonstrated ability to diagnose operational challenges and deliver impactful solutions in real time. · Demonstrated ability to hold teams accountable in a fair, supportive and equitable manner. · Demonstrated ability driving operational improvements and related metrics · Track record of proactively tackling issues in a timely and decisive manner, while keeping broader organizational dynamics in mind. · Demonstrated abilities to perform under pressure, adapt to changing dynamics, and find solutions that satisfy multiple ‘customers’ of the business. · Track record of building high performing teams and developing key talent. · Demonstrated track record of leading using CVS Health Leadership Competencies Education Bachelor’s Degree preferred but will accept related experience   Mitchell Cruz

Job Title : MC Expansion, Advisor Job ID : 883604BR Location : CA - Work from home Street Address : 100 Scenic View Category : Management Job Description The position participates in the development, coordination, and delivery of customer service and business support programs across various departments as they apply towards new clinic growth. The position creates and coordinates relative communication points to internal and external field management and staff. Managing the support of expansion-related activities including ordering of supplies, organization of tasks and timelines, and central web-based application support are a key component of this position. Managing operations support staff to get necessary information to support new site selection, assess current clinic performance, and make recommendations to senior management. Processes clinic requests and troubleshoots difficult situations, creating effective solutions through assessment and decision making. Responsible for the creation, adaptation, and management of a variety of programs to better support MinuteClinic Field Management and Staff. Hold regular meetings with all internal groups whose functions are tied to market expansion, keep detailed notes and records, track key milestones and troubleshoot where needed. Required Qualifications 2-5 Years Experience in similar position Must be able to solve problems, assess situations and make decisions independently at times in an autonomous environment. Project Management and organizational skills will be required frequently Must be able to communicate effectively with team members in all areas and at all levels of the organization to achieve project objectives. Works cross functionally- with Field Staff and interdepartmentally. Ability to see the “big picture”, multi-task and prioritize; simultaneously focusing on meticulous details. Be adept at establishing, maintaining, and managing working relationships with enterprise colleagues and external vendors. Ability to provide direction and leadership within components of larger tasks and projects Be prepared to work in a fast-paced environment with dynamic growth and ever-changing needs. Strong interpersonal relationship building skills are necessary, must work well as part of a team Ability to stay organized and work with a high volume of information Excellent communication skills and professional telephone and e mail mannerisms required Preferred Qualifications Ability to raise time and effort level during peak periods of expansion and other program support Proficiency with the Microsoft Office Suite, Outlook, and a working knowledge of ordering-based websites and programs are required. Delegate analytical and task-oriented assignments with appropriate level of follow-up to ensure completion. Be able to remain organized and make effective decisions when dealing with conflicting information that requires sound judgment and accountability for outcome. Flexibility to travel to support clinic openings Ability to change direction quickly and produce results when requested by leadership Education Bachelors Degree or higher Associates Degree with appropriate experience level   Mitchell Cruz

Job Title : Employee Relations Manager Job ID : 879254BR Location : CA - La Habra Street Address : 777 S Harbor Blvd Category : Human Resources Job Description As an Employee Relations Manager, you will provide dedicated, high quality, professional and experienced Employee Relations (ER) service to all managers and employees. You will be a part of the Advice & Counsel Center of Excellence and will be responsible for the delivery and resolution of escalated ER process and practices for assigned business areas, providing expert advice, consultation and guidance to managers working to deliver and ensure appropriate responses to any related Employment issues that arise. You will work to support and maintain a positive employee relations climate and will be the point for high volume and routine formal ER processes. You will also be responsible for ensuring legislative and CVS Policy compliance in the execution of business activity and CVS culture, ensuring applicable processes and policies are up to date, complaint, maintained and appropriate for achievement of business needs. You will respond to escalated manager inquiries regarding employment practices, policies, employment laws and compliance guidelines while providing advice and counsel on these issues, policy interpretation and questions. Additional responsibilities of the Advisor include: - Working with employee relations peers, ensuring consistency of advice guidance on any initiatives or projects in enterprise. - Engaging with appropriate business leaders, HRBP leaders and COES to gain specific legal or advice on specific areas, policy revision, cross market issues etc. to ensure the best advice is provided. - Participating or assigning employee relations support to business initiates that involve employee relations oversight review and strategic thoughts. - Maintaining relationships with labor unions ensuring framework and processes around business engagement are established and followed appropriately. - Coordinating with appropriate labor unions and advisor leads (organizes meetings, ensure appropriate attention to collective bargaining agreements). - Providing HR representation for staff in formal processes, consistent processes outcomes, ensuring decisions are consistent with CVS culture and policy. - Ensuring any ER situations are closed with appropriate recommended action steps and appropriate follow-ups. - Leading employment termination processes. - Provide talking points, templates, coaching and guidance, and advice to managers in the completion of employee relations processes, working to ensure robust and equitable outcomes. - Conduct employee relations reviews and audits in line with applicable practices and in support of Compliance team directives. This position will be located in La Habra, CA. Required Qualifications - 3+ years’ experience in Employee Relations or Human Resources. - Ability to travel up to 20% of the time. - 3+ years of union experience. Preferred Qualifications - PHR/SPHR certification. - SalesForce experience. - PBM industry experience. - Excellent oral and written communication skills. - Ability to present and deliver training. - Highly organized, and able to prioritize and plan time/resources accordingly, in a dynamic, high pressured environment. - Good analytical skills and affinity to metrics. - Experience in MS Office and HRIS systems. - Knowledge of current state and federal legal and regulatory legislations in Employment Law. Education - Bachelor Degree. - Will consider High School Diploma/GED plus experience in lieu of degree.   Mitchell Cruz

Job Title : Adminstrative Pharmacy Clerk Job ID : 879320BR Location : CA - Hayward Street Address : 3160 Corporate Place Category : Administrative|Customer Service Job Description Coram/CVS Health is looking for customer service oriented professionals to join our team as a Pharmacy Clerk! In this fast-paced and dynamic role, you will work alongside our Pharmacists by communicating with patients, Physicians and other healthcare professionals regarding the coordination of home infusion orders. You will be responsible for ordering and maintaining inventory, gathering and organizing patient information, and ensuring patient documentation is up to date in our electronic database. At Coram, we believe that Pharmacy Clerks are a key part of maintaining constant communication between our branch team members and clients, therefore creating a positive experience for our patients. As a Pharmacy Clerk, you will… • Maintain inventory of patient supplies, document supply needs, and place orders for drugs/medical products. • Assist with maintenance of patient files; Sort and file Physician Orders and all clinical documentation. • Answer and route telephone calls, arrange shipment dates, and assists with new referral coordination as needed. • Assist with preparation of pharmaceuticals for future compounding and packaging and shipping pharmaceuticals to patients. • Participate in on-call rotation per work-flow and business needs. Typical work hours for this position are Monday – Friday, 8:00 AM – 5:00 PM, with an opportunity for over-time based on business need. This is a full-time, permanent career that offers excellent Medical, Dental and Vision coverage, a competitive 401k, and additional benefits. Partner with Coram/CVS Health and you'll have an exciting opportunity to utilize your healthcare training and customer services skills to provide specialty infusion services administered to patients in their homes. In this role, you will partner with a team who are passionate about making a difference in patient’s lives. You can have an impact by providing the best care, education, and support to our patients, improving their overall quality of life! Coram/CVS Health is a Fortune 7 company and national leader in the home infusion and enteral nutrition fields. The word “Coram” derives from the Latin word “cor,” meaning “heart”... and our dedication to our customers is truly from the heart. Do you want to learn more? Check out the videos below! https://www.youtube.com/user/CoramHealthcare or https://www.youtube.com/user/CVSPharmacyVideos Required Qualifications • Minimum one year customer service experience • Minimum one year experience working in Microsoft Office, specifically Excel, Outlook and Word. • Strong verbal and written communication skills. • Demonstrated ability to work with a sense of urgency and pay close attention to detail Preferred Qualifications • Demonstrated ability to work independently and as a team. • Experience in home health and/or healthcare industry. • Knowledge of medical terminology. • Certified Pharmacy Technician. Education High School diploma or GED   Mitchell Cruz

Job Title : Account Manager Job ID : 873352BR Location : CA - Work from home Category : Account Management|Omnicare Job Description CVS Health has a powerful purpose – “Helping people on their path to better health.” To enable this purpose, we have several initiatives, existing and new, that are re-inventing pharmacy and enabling better health outcomes. At Omnicare, we support our company’s purpose by delivering practical and innovative solutions to address the needs of continued care communities. You will be responsible for managing local client relationships and developing the client relationship as the liaison between Senior Living clients and the enterprise. You will report to a Region Director of Senior Living Account Management. Clients may consist of Assisted Living, Memory Care, Independent Living, PACE, Group Homes or similar type communities. You will accomplish this by: - Building strong client relationships by consistently delivering client interactions that develop trust and show value - Developing a cadence of regular, proactive client meetings to establish strong connectivity with key stakeholders; deliver quarterly Executive Reviews to facility leadership to review business deliverables and evaluate new opportunities - Identifying at-risk accounts and consult with internal partners to assist with development of action plans to address customer risks and opportunities, update customer on progress - Managing routine client support activities and resolution of routine to complex client issues and requests - Partnering with Account Executives to deliver initiatives at community level for National and Regional accounts - Assessing client needs by partnering with community leadership and present Omnicare value proposition for new products and services to grow base - Managing community expectations of contractual covenants - Assisting on all contract renewals within assigned book of business - Being responsible for activities associated in on-boarding new communities - Operating with strong business acumen and industry knowledge, remaining conscious of industry trends, and be recognized as a local expert in the Senior Living space This territory will cover approximately a 100 mile radius around Sacramento Required Qualifications 1 year of Account Management experience - Ability to travel regularly, up to 50% - Must possess a valid and current driver’s license. - Must possess personal vehicle sufficiently reliable to meet the requirements of the job and is appropriately insured Preferred Qualifications - Past Senior Living industry-related experience - Track record of performing under pressure, adapting to changing dynamics, and finding solutions that lead to client satisfaction - Bachelor's Degree Education - High School Diploma or equivalent   Mitchell Cruz

Job Title : Warehouse and Delivery Associate Job ID : 870513BR Location : CA - San Diego Street Address : 12310 World Trade Dr Suite 100 Category : Customer Service|Warehouse Job Description Coram/CVS Health is looking for a meticulous warehouse/logistics professional to join our team as a Delivery and Warehouse Technician! This rewarding opportunity allows you to work closely with our Pharmacy team where you will gain experience in the growing home health/home infusion field. At Coram, we believe that Warehouse Technicians are a key part of maintaining organization in our branches, therefore creating a positive experience for our patients. In this dynamic role, you will assist with the picking/packing, shipping/receiving, and inventory of medical products. You will also make occasional deliveries to patient's homes assisting with machine set-up and collecting signatures to document deliveries. The ideal individual for this role will be able to lift medical supplies weighing a minimum of 25-pounds at a time. As a Warehouse Technician, you will… • Delivery medications and supplies to patient's homes, collecting signatures as proof of delivery. • Ensure proper rotation and maintenance of inventory. • Act as a back up the purchasing coordinator and assist with the purchasing of medical supplies and equipment. Assist with inventory control measures including receiving, stocking and record keeping of product. • Maintain a clean and safe warehouse environment. • Act as a liaison between patients and the specialty pharmacy team. • Pick and pull medical supplies and equipment for patient orders, in preparation for shipment and delivery of product to a patient’s home. • Work closely with UPS, Federal Express and couriers to ensure timely pick-up and delivery of shipments. Typical work hours for this position are 8 hours per day shifts, shifts range from 8:30am-5pm to 10am-6:30pm Monday through Friday. Weeknight and Weekend on-call rotations. MUST BE FLEXIBLE! This is a full-time, permanent career that offers excellent Medical, Dental and Vision coverage, a competitive 401k, and additional benefits. With Coram/CVS Health, you'll have an exciting opportunity to utilize your delivery, warehouse, and customer service experience with a team who are passionate about making a difference in patient’s lives. You can have an impact by providing the best care, education, and support to our patients, improving their overall quality of life! Coram/CVS Health is a Fortune 7 company and national leader in the home infusion and enteral nutrition fields. The word “Coram” derives from the Latin word “cor,” meaning “heart”... and our dedication to our customers is truly from the heart. Do you want to learn more? Check out the videos below! https://www.youtube.com/user/CoramHealthcare or https://www.youtube.com/user/CVSPharmacyVideos Required Qualifications • Minimum one year warehouse experience. • Minimum one year customer service experience. • Valid and current driver’s license, automotive insurance, and a clean MVR. • Minimum one year experience working in Microsoft Office, specifically Word, Excel, and Outlook. • Strong verbal and written communication skills. • Demonstrated ability to work with a sense of urgency and pay close attention to detail. Preferred Qualifications • Medical warehouse or healthcare experience. • Demonstrated ability to work independently and as a team. Education Verifiable High School diploma or GED is required.   Mitchell Cruz

Job Title : Field Service Technician - Watsonville, Gilroy, Salinas, CA Job ID : 887707BR Location : CA - Work from home Category : Information Systems Job Description Watsonville, Gilroy, Salinas, CA As a Field Service Technician, you will provide great customer service while installing retail equipment and diagnosing and solving equipment failures at CVS locations in your geographical area. You will resolve disruptions, delays or intermittent outages of computerized equipment, installation of hardware in new and existing sites, and maintain a consistent, agreed upon service level for computerized equipment. Your work will keep operations moving smoothly at CVS retail locations by providing timely technical support, allowing for continuing top-notch customer service for our retail customers. As a Field Service Technician, you will: - Drive between CVS locations to service and install hardware - Service POS (point of sale) registers,self-checkout registers, thermal printers, laser printers, scanners, PCs, thin clients, phone systems, RF, networks and other related computer peripherals - Assist other neighboring areas with workload - Be on call for high severity calls during weekday evenings, and rotating weekends and holidays Required Qualifications - 1+ years of experience with technical troubleshooting - Valid Driver’s License with no major violations - Ability to drive between CVS locations on daily basis - Ability to lift laser printers and servers and occasionally work on a ladder Preferred Qualifications - Excellent customer service skills - Previous experience troubleshooting for retail equipment (eg. POS systems, network cabling, scanners, computer peripherals, printers) - Technical Certifications - Technical Degree Education Verifiable High School diploma or GED is required. Further education or Technical degree a plus and must be verifiable.   Mitchell Cruz

Job Title : Warehouse and Delivery Associate Job ID : 859974BR Location : CA - Los Angeles Street Address : 2710 Media Center Dr Suite 150 Bldg 6 Category : Customer Service|Warehouse Job Description Coram/CVS Health is looking for a meticulous warehouse/logistics professional to join our team as a Delivery and Warehouse Technician! This rewarding opportunity allows you to work closely with our Pharmacy team where you will gain experience in the growing home health/home infusion field. At Coram, we believe that Warehouse Technicians are a key part of maintaining organization in our branches, therefore creating a positive experience for our patients. In this dynamic role, you will assist with the picking/packing, shipping/receiving, and inventory of medical products. You will also make occasional deliveries to patient's homes assisting with machine set-up and collecting signatures to document deliveries. The ideal individual for this role will be able to lift medical supplies weighing a minimum of 25-pounds at a time. As a Warehouse Technician, you will… • Delivery medications and supplies to patient's homes, collecting signatures as proof of delivery. • Ensure proper rotation and maintenance of inventory. • Act as a back up the purchasing coordinator and assist with the purchasing of medical supplies and equipment. Assist with inventory control measures including receiving, stocking and record keeping of product. • Maintain a clean and safe warehouse environment. • Act as a liaison between patients and the specialty pharmacy team. • Pick and pull medical supplies and equipment for patient orders, in preparation for shipment and delivery of product to a patient’s home. • Work closely with UPS, Federal Express and couriers to ensure timely pick-up and delivery of shipments. Typical work hours for this position vary - but they will be 8 hour shifts Monday through Friday , with an opportunity for over-time based on business need. Also, there will be an on-call rotation is 1 Saturday per month. This is a full-time, permanent career that offers excellent Medical, Dental and Vision coverage, a competitive 401k, and additional benefits. With Coram/CVS Health, you'll have an exciting opportunity to utilize your delivery, warehouse, and customer service experience with a team who are passionate about making a difference in patient’s lives. You can have an impact by providing the best care, education, and support to our patients, improving their overall quality of life! Coram/CVS Health is a Fortune 7 company and national leader in the home infusion and enteral nutrition fields. The word “Coram” derives from the Latin word “cor,” meaning “heart”... and our dedication to our customers is truly from the heart. Do you want to learn more? Check out the videos below! https://www.youtube.com/user/CoramHealthcare or https://www.youtube.com/user/CVSPharmacyVideos Required Qualifications • Minimum one year warehouse experience. • Minimum one year customer service experience. • Valid and current driver’s license, automotive insurance, and a clean MVR. • Minimum one year experience working in Microsoft Office, specifically Word, Excel, and Outlook. • Strong verbal and written communication skills. • Demonstrated ability to work with a sense of urgency and pay close attention to detail. Preferred Qualifications • Medical warehouse or healthcare experience. • Demonstrated ability to work independently and as a team. Education Verifiable High School diploma or GED is required.   Mitchell Cruz

Job Title : Insurance Verification Specialist Job ID : 837498BR Location : CA - Rancho Cordova Street Address : 11092 Sun Center Drive Category : Administrative|Customer Service Job Description Coram/CVS Health is looking for a high-energy customer service professional to join our Rancho Cordova team as an Insurance Verification Specialist! This rewarding opportunity allows you to work closely with our Patient Intake Coordinators and insurance providers to verify coverage for in-home IV therapy for Coram's patients. We believe that Insurance Verification Specialists are a key part of creating a positive experience for our patients. In this dynamic and fast-paced role, you will be responsible for verifying benefit coverage for payment with various insurance companies. You will share this information with our Sales and branch personnel in order to ensure excellent service for new home infusion patients. As an Insurance Verification Specialist, you will… * Maintain insurance authorizations for new and current patients. * Verify information on incoming documents for accuracy and completeness. * Contact insurance providers to verify benefit coverage. * Scan and upload documents from insurance providers into electronic records system and notify appropriate departments. * Request authorization for payment from insurance provider. * Submit changes to patient prescriptions in the system and obtain authorization for payment. This is a full-time,permanent, benefited position and is NOT through an agency. Typical work hours for this role are Monday –Friday, between 6:00AM – 6:00PM, with an opportunity for over-time per business need. With Coram/CVS Health, you'll have an exciting opportunity to utilize your healthcare and customer service experience with a team who are passionate about making a difference in patient’s lives. You can have an impact by providing the best care, education, and support to our patients, improving their overall quality of life! Coram/CVS Health is a Fortune 7 company and national leader in the home infusion and enteral nutrition fields. The word “Coram” derives from the Latin word “cor,” meaning “heart”... and our dedication to our customers is truly from the heart. Do you want to learn more? Check out the videos below! https://www.youtube.com/user/CoramHealthcare or https://www.youtube.com/user/CVSPharmacyVideos Required Qualifications * Minimum year experience working in a customer service or call center environment. * Data entry experience. * Experience working in Microsoft Office, specifically Excel, Outlook and Word. Preferred Qualifications * Home infusion or durable medical equipment (DME) experience. * Experience work in a healthcare environment. * Experience working with healthcare insurance verification or obtaining medical authorizations. Education Verifiable High School Diploma or GED is required.   Mitchell Cruz

Job Title : Field Service Technician – Santa Rosa, CA Job ID : 716342BR Location : CA - Work from home|CA - Santa Rosa Category : Information Systems Job Description Santa Rosa As a Field Service Technician, you will provide great customer service while installing retail equipment and diagnosing and solving equipment failures at CVS locations in your geographical area. You will resolve disruptions, delays or intermittent outages of computerized equipment, installation of hardware in new and existing sites, and maintain a consistent, agreed upon service level for computerized equipment. Your work will keep operations moving smoothly at CVS retail locations by providing timely technical support, allowing for continuing top-notch customer service for our retail customers. As a Field Service Technician, you will: - Drive between CVS locations to service and install hardware - Service POS (point of sale) registers, self-checkout registers, thermal printers, laser printers, scanners, PCs, thin clients, phone systems, RF, networks and other related computer peripherals - Assist other neighboring areas with workload - Be on call for high severity calls during weekday evenings, and rotating weekends and holidays The normal shift scheduling for this position may include Saturday and Sunday as normal workdays with two weekdays as scheduled days off or rotating on call. Required Qualifications - 1+ years of experience with technical troubleshooting - Valid Driver’s License with no major violations - Ability to drive between CVS locations on daily basis - Ability to lift laser printers and servers and occasionally work on a ladder Preferred Qualifications - Excellent customer service skills - Previous experience troubleshooting for retail equipment (eg. POS systems, network cabling, scanners, computer peripherals, printers) - Technical Certifications - Technical Degree Education Verifiable High School diploma or GED is required.   Mitchell Cruz

Job Title : District Asset Protection Leader - Inland Empire Job ID : 885044BR Location : CA - Riverside|CA - Rancho Cucamonga Category : Management|Loss Prevention Job Description Would you like to join Fortune 7 CVS Health and our dynamic Loss Prevention team? As a District Asset Protection Leader you will implement asset protection objectives, and administers asset protection programs. You will provide assistance and training to the field operations teams to address specific asset protection issues with an assigned span of control. You will get results by forging strong business relationships and working in a team environment to service internal and external customers. You will analyze information from reporting tools to determine critical priorities for the assigned areas and will provides objective, accurate and timely analysis of trends to operational field partners. You will aligns business partners to integrate priorities. You will works with field operations teams to define accountability and what needs be done to achieve the desired results. You will enforce asset protection and shrinkage control programs to protect assets from loss due to internal/external theft and operational compliance issues. You will give timely follow up to ensure that plans and programs put in place are utilized and execution is achieved. You will communicates with field teams to provide feedback on overall progress of initiatives. Additional duties and responsibilities: • You will complete store health assessments to ensure overall operational compliance in assigned stores. • You will coordinate and supervise the use of outside agencies for security functions within assigned markets. • You will conduct timely, ethical, and professional investigations of all potential internal theft incidents. • You will maintain professional liaison with all local law enforcement officials to ensure appropriate coordination of investigations and/or prosecutions. • You will facilitate meetings and training to all levels of field personnel as required due to market needs and priorities. • You will attain budgeted results for shrink and P&L performance within your assigned market. Required Qualifications • Minimum of 5 years experience in retail loss prevention management • Minimum of 2 years experience with multiple store responsibility • Knowledge of conducting legal and ethical investigations • Ability and willingness to travel up to 75% of the time • Must possess a valid and current driver’s license • Must possess personal vehicle which company deems reasonably reliable and is appropriately insured Preferred Qualifications • LP Qualified (LPQ) or LP Certified (LPC) preferred. • You have excellent communication skills. • You have experience working with Microsoft Word and Excel. • You have the ability to build positive relationships throughout an organization. • You work well in a team environment and give. as well as accept, constructive criticism Education Bachelor’s Degree or equivalent years of related professional work experience in combination with years of education may be considered in lieu of a degree.   Mitchell Cruz

Job Title : Assistant Field Merchant Job ID : 888787BR Location : CA - Work from home Category : Category Manager Job Description The Assistant Field Merchant will drive execution of market specific initiatives within an assigned geographic territory covering roughly 2,000 CVS locations. The position will work remotely from a Regional Business office and report to the Field Merchandising Manager. The Field Merchant leader will partner with the FMM to execute established plans within the consumable and General merchandise categories with an emphasis on fresh and refrigerated including Dairy, Frozen , Fresh Food and Flowers along with seasonal and Niche needs including College, Tourist, beach and Multi-cultural. The position is also responsible for performing root cause analysis, problem resolution, category research and identifying potential business opportunities. The Field merchant leader will collaborate and manage communication with the FMM, local supplier partners and CVS field teams (DL, RD) to drive compliance to established merchandising standards and service. Responsibilities: • Program Analysis and Strategy Alignment: Collaborate with the Field Merchant to scope and plan any and all financial and quantitative analyses that will aid in day-to-day management of the business and yield critical answers to longer-term strategic questions. Evaluate Program Adherence in Top Markets and make recommended strategy adjustments through observation and ad hoc analysis. Manage the delivery of timely, zero-defect analyses to support insight development. • Product Management: Run Daily sales, seasonal reporting, weekly vendor reporting and analyze market data to assist in decision making. Partner with Field Merchant to build promotional plans and activities related to everyday and seasonal businesses. Target top affinity locations to capitalize on best in class opportunity gaps. Monitor competitive landscape to identify new or Hot to market trends. Off-Shelf coordination of off-shelf programs with key suppliers, setting up programs and running off-shelf reporting. • Communication Development & Business Reporting: Communicate effectively, both verbally and on paper, to Merchandising and Cross-Functional teams throughout the organization. Partner with outside partners. Assist with communication and reporting on sales performance, seasonal sales and sell thru and ad planning. Distill findings and craft a succinct and powerful business case that effectively communicates actionable recommendations. Required Qualifications 3 years of Analytical experience in a business environment. 3 years of project leadership experience. 3 years of MS Excel/PowerPoint. (Pivot tables, spreadsheets, etc) 3 years in the Retail/Consumer industry. Ability and willingness to travel up to 60% of the time in the area. Preferred Qualifications Ability to multi-task several concurrent requests and quickly pull together data. Structured and Logical Thinking: The ability to dissect a problem into an organized approach, structure analysis, and develop recommended solutions providing actionable insights. Strong problem solver. Analytical Rigor: The ability to run and manage quantitative analysis in a defect-free manner. Mastery of Microsoft Excel is expected in this role. Passion for Retail: A history of work and/or passion for the retail/consumer industry. Multi- Unit/ project leadership experience: Proven ability to lead multiple teams and projects simultaneously. Powerful Communication: Ability to communicate effectively, succinctly and professionally, both verbally and on paper. Familiarity with Microsoft PowerPoint is ideal. Team Collaboration: Motivated team player able to effectively collaborate with many individuals. Education Bachelor’s Degree, preferably in Business Administration, Marketing, Finance or CVS direct experience.   Mitchell Cruz

Job Title : Territory Manager-Home Infusion Services - Southern San Diego, CA Job ID : 888753BR Location : CA - San Diego Category : Sales|Account Management Job Description As a Territory Manager with Coram CVS specialty infusion services, you will call on physicians, nurses, case managers, discharge planners and other healthcare professionals in hospital, office and clinic settings to facilitate patient discharge and coordinate patient care. In this outside/field sales role, you will interact directly with patients and their families providing details of our services and answering their questions. Successful Medical Sales Account Manager will have excellent written and verbal customer service skills and advanced computer skills in order to interact with key stakeholders and patients. As a Territory Manager, you play an instrumental role improving the quality of life for patients by representing specialty pharmacy services that provide high-quality, compassionate infusion care they will receive in the comfort of their home. At Coram CVS/specialty infusion services, we have a uniquely rewarding opportunity for you to apply your exceptional healthcare sales skills and represent a national leader in the home infusion field. Key responsibilities: * Develop and execute strategic plans to grow infusion business in key accounts. * Meet a defined market infusion revenue budget by servicing and growing existing business. * Assist the market manager in growing infusion therapy business through accurate business projections, goals, specific strategies and pertinent account information. * Work closely with clinical branch personnel to ensure the highest level of customer satisfaction with the goal of delivering the best service possible to patients receiving these critical therapies in the comfort of their homes. Medical or clinical sales, Sales, Marketing, Sales, Liaison, Representative, Territory Manager, Account Manager, Account Management, Business Development, Clinical Educator, Training, Team Building, Cardiology, DME Sales, Medical Device Sales, Infusion, Home Infusion, IV Team, Infusion Nurse, TPN Required Qualifications - At least four years healthcare service sales experience. - Must possess a valid and current driver’s license and auto insurance. - Ability to travel on a daily basis within the designated territory. - Must live within the designated territor Preferred Qualifications -At least one year of experience developing relationships with C-Suite Executives, Physicians and Healthcare Systems. - Hospital pharmacy experience. Education Verifiable High School Diploma or GED is required. College degree is preferred.   Mitchell Cruz

Job Title : Field Service Technician - Temecula, Murrieta, Moreno Valley, Hemet, C Job ID : 887728BR Location : CA - Work from home Category : Information Systems Job Description Temecula, Murrieta, Moreno Valley, Hemet, CA As a Field Service Technician, you will provide great customer service while installing retail equipment and diagnosing and solving equipment failures at CVS locations in your geographical area. You will resolve disruptions, delays or intermittent outages of computerized equipment, installation of hardware in new and existing sites, and maintain a consistent, agreed upon service level for computerized equipment. Your work will keep operations moving smoothly at CVS retail locations by providing timely technical support, allowing for continuing top-notch customer service for our retail customers. As a Field Service Technician, you will: - Drive between CVS locations to service and install hardware - Service POS (point of sale) registers,self-checkout registers, thermal printers, laser printers, scanners, PCs, thin clients, phone systems, RF, networks and other related computer peripherals - Assist other neighboring areas with workload - Be on call for high severity calls during weekday evenings, and rotating weekends and holidays Required Qualifications - 1+ years of experience with technical troubleshooting - Valid Driver’s License with no major violations - Ability to drive between CVS locations on daily basis - Ability to lift laser printers and servers and occasionally work on a ladder Preferred Qualifications - Excellent customer service skills - Previous experience troubleshooting for retail equipment (eg. POS systems, network cabling, scanners, computer peripherals, printers) - Technical Certifications - Technical Degree Education Verifiable High School diploma or GED is required. Further education or Technical degree a plus and must be verifiable.   Mitchell Cruz

Job Title : Labor Relations, Senior Director Job ID : 777067BR Location : CA - San Francisco Street Address : 445 Castro Street Category : Human Resources Job Description As the Labor Relations Senior Director, you will provide dedicated and reactive labor relations (LR) expertise to operations consistent with the company’s overall LR and human resources strategy. In this role, you will work with the Vice President of Labor Relations and establish relationships across the organization as well as national labor leaders.  You will focus on mitigating the potential negative impact of labor issues, while cultivating dedicated employee relations efforts to create alignment and consistency while driving accountability within the function.  As a chief negotiator representing management in direct union negotiations, you will also develop the collective bargaining strategy for operations with union representation in collaboration with operating management to meet and support overall strategic objectives while maintaining overall responsibilities leading union avoidance campaigns, strategy and training.  In addition, you will counsel managers and employees, regarding the interpretation and application of collective bargaining agreements as well as the intent,application, and compliance requirements of labor and regulatory laws. You will evaluate grievances and other local conflicts resulting from the labor agreements to determine if contractual violations have occurred and implement appropriate remedies to grieving parties.  Additional responsibilities include: -Ensuring labor relations plans are implemented, as agreed with local management, to mitigate negative impact of any issues on continued operations.  -Creating and implementing "Early Warning" systems to identify labor relations issues that may intensify beyond the local level.  -Establishing and implementing best practice strategies that promote employee engagement and team building to support CVS Health values and business goals.  -Developing and implementing proactive positive employee relations strategies, including manager training, with processes to identify locations with high risk for union organization and creating action plans for reducing that risk. -Creating Labor Relations programs, tools and resources, incorporating best practices from field operations, to serve as resources for the field and support the creation of alignment, consistency and accountability in the management of labor issues.  -Developing sustainable relationships with senior management in order to facilitate effective dialogue to address and resolve issues and implement effective workplace practices.  -Building relationships with key labor organizations in the Americas, including relationships with various national labor union organizations and their key representatives to create a positive platform to address issues as they arise and build future relationship equity by obtaining input on a dedicated basis.  -Collaborating with management by providing input and perspective in areas beyond labor relations, such as Employee Engagement and Employee Relations, Employee Communications, HR Policy and Compliance activities and Code of Conduct communications, to ensure that labor implications have been considered and addressed.  -Identifying standard methodologies and emerging issues in the areas of LR and employee engagement.  -Incorporating best practices into current strategy and practices, as appropriate. **This position can be remote**  Required Qualifications -Minimum 12 years of progressive experience in either leading labor function or in labor leadership role including: -Experience with developing and implementing proactive union  -Experience developing and guiding leadership through union organizing campaigns -Experience as the chief negotiator in contract renewal negotiations and a track record of success in establishing credibility with major unions.  -Supervisory and leadership experience.  -Demonstrated expertise in developing and implementing both dedicated and reactive LR strategy and plans in close collaboration with operations leadership.  -Employment & Labor Law:Knowledge of major labor laws such as NLRA, Taft-, regulatory laws that affect employment, including understanding of ADA, FMLA, and Title VII/Civil Rights Act.  -Collective Bargaining Knowledge and Experience: collective bargaining process, union organization process, contract negotiations, grievance handling, and labor and management relationships.  -Grievance Resolution knowledge of procedures used to investigate and resolve employee grievances.  -Employee Relations knowledge of the broad range of relationships that could impact the employee/employer relationship. This includes knowledge of federal and state laws, company policies, practices and ethical obligations to investigate, evaluate, and recommend an appropriate resolution to employee and labor relations complaints.  -Corporate Social Responsibility and Workplace Accountability: Knowledge of current and leading edge developments, organizations, key players and practices.  -Must be able to travel up to 75% as required. Preferred Qualifications -Additional Labor Relations training Education -BS Degree required in Management, -Human Resources Law Degree preferred   Mitchell Cruz