67 jobs found

Summary: Q.A. Inspectors will be given daily inspection sheets to guide them through the process in every department. They will report directly to the Quality/Safety Manager (Matt Lucas). This position will be a 100% in the plant position, constant walking, zero lifting position. The goal of this position is to ensure that processes are being strictly followed.       Gary Munson     Beth Allender beth.allender@randstadusa.com

ITSM System Administrator (1/2) job duties: Manages and owns processes, automatic reporting, and workflows within the ITSM Tool. Serves as the primary point of contact for all ticketing system operational support issues relating to LanDesk back-end processes. Ensure consistency across the development/test servers in order to apply to the production system environments. Administrator of the LanDesk application test server. Administrator of functions that include managing analyst users (create, modify, update) and management/maintenance of ticketing system global data sets. Expertise in ticketing system core architecture and modules such as Service Catalogs, Incident/Change/Problem Management, Asset Management, CMDB, Knowledge Management, Project Management, and Self-Service portals. Manage the process of migration from LanDesk to ServiceNow.   Client Engineering Systems Administrator (1/2) job duties: Package, test, deploy and document software applications in SCCM and LanDesk. Assist with and complete Windows, SCCM, LanDesk, ticketing system, etc., tasks Assist with building and maintaining desktop images Perform daily system monitoring, verifying the integrity & availability of all hardware, server resources, systems & key processed, and reviewing system and application logs. Repair & recover from hardware or software failures. Track, notate, and support the customer base through the ticketing system Must be able to support flexible working schedule based on customer requirements and after-hours scheduling. Must be capable of responding to, “Severity I Incidents,” & possess the skillset to investigate & troubleshoot system and application outages. Be capable of performing scripting duties, (VBS/PowerShell) preferred, to automate and integrate systems, applications, and routine tasks. Develop & maintain installation & configuration procedures. Build technical documentation for use by more junior IT staff.   Qualifications: 2+ years in ticketing system development, configuration and administration experience in an enterprise environment, preferably supporting ServiceNow. Demonstrated understanding of ITIL process, operations, and procedures. SCCM - intermediate to expert in packaging and testing Windows applications, scripting, and automated BIOS configurations. Knowledge of supporting Windows Server Operating System environment. Knowledge of ticketing system administration including system management. Intermediate to expert technical writing skills for process documentation, end-user documentation, and technical materials for more junior IT staff.  Desired Skills & Experience:   ServiceNow web technologies including experience in Javascript, XML, HTML, etc. ITIL v3 Foundation Certification Bachelor's degree with a technical major, such as Computer Science desired; Demonstrated work experience can be applied in lieu of a Bachelor’s Degree. Enterprise client deployment experience desired. Software delivery / application packaging experience. Windows deployment services, including computer imaging, task sequences, and hardware/software inventory reporting experience is preferred. Experience in managing enterprise licenses, triad license servers, and troubleshooting license issues is preferred. Working knowledge of enterprise Engineering-type applications, such as CAD software, is preferred. Strong analytical and problem solving skills. Microsoft Certs such as an MCSA or MCITP are also preferred. Scripting and SCCM certs are preferred. An Active Secret Clearance is desired.     U.S. Citizenship is required Anthony Altemoos Team C

Field Services Technician job duties: Provide prompt initial response to all assigned service requests, ensuring the standard performance requirement is met or exceeded. Troubleshoot the system problem and complete repair in a timely and efficient manner, insuring minimal recurrence of problem (rework) If unable to repair on initial visit, validate the user’s problem and provide information on a temporary work around, if necessary to allow the customer to continue to work, until the system is repaired Effectively use remote assistant tools, knowledge base, and other tools to diagnose as appropriate and where ever available in the repair customer issues within target time limits Provide customer with regular communication regarding status of repair/install including notification when repairs are complete Communicate with customer appropriate advice and techniques to avoid future incidents of a similar nature. Appropriately document all required information into the call tracking system Ensure system is appropriately secured (case is locked, system password protected, etc.) Complete site specific preventative maintenance checklist Escalate the service request to the appropriate IT support for resolution if problem cannot be handled within provided time constraints Meet required productivity expectations, including Technology Services metrics Meet all performance service level targets Make every attempt, when appropriate, to resolve service requests remotely. Partner with team members to communicate new solutions and assist other technicians when call volume is low Contribute to the knowledgebase through research of articles, training courses attended, on the job learning, etc. Participate in IT projects Achieve and maintain knowledge of all applicable site procedures Exercise appropriate workflow and time management Provide adequate notice for planned absences (two weeks preferred)   Qualifications High School diploma or G.E.D equivalent Employee should be trained in the prevailing operating system and hardware systems used at the client site. Experience working in an IT service operation using ITIL best practices and/or ISO 2900 quality management system. Formal customer service and technical training will be required. Three+ years of demonstrated PC support, diagnostic/troubleshooting and repair experience, including a solid working knowledge of PC operations including hardware, operating systems and network settings. Proven experience of having provided the highest quality of customer service in a fast-paced IT service environment. Experience with equipment and software installation and upgrades Due to the nature of the work & its location, U.S. Citizenship is required.   Desired experiences and skills include: IT Certifications to include CompTia, Microsoft or Apple Certifications. Associate’s Degree or Bachelor’s Degree in Computer Science, Information Systems, etc. Active U.S. Government Clearance Anthony Altemoos Team C

Description Our mission is to help people everywhere find a job and company they love.  We are disrupting an industry by changing how people search for jobs and how companies recruit top talent. The Customer Success Manager (CSM) is an energetic customer facing professional who will engage, retain and drive our customers’ understanding of Glassdoor  product offerings, as well as, the growing Employer Branding and Online Recruiting space. The CSM is measured on the retention of a book of business within the portfolio of Glassdoor’s customers. The ideal candidate will be as passionate about Glassdoor’s solutions as they are about providing an exceptional experience for every customer. Responsibilities: Act as a trusted advisor, thought leader, and subject matter expert to customers in relation to the full suite of Glassdoor’s products Onboard and educate customers about Glassdoor’s products Produce and conduct Executive Business Reviews, engaging with client counterparts at various levels of the organization as well as potential Agency partners Monitor and manage employer content and recruitment advertising campaigns including pay-per-click (PPC), job slots management, display advertising, and profile branding to ensure consistent product performance and delivery Partner and work very closely with partners in  Sales to define and achieve customers’ success criteria, demonstrate ROI, and ensure customer renewal with Glassdoor product suite. Act as a liaison between internal teams to ensure customer needs are being met; coordinating amongst implementation, sales, marketing, finance, and product teams Develop and maintain a deep understanding of customers’ business drivers and recruiting goals, and steer program activities to align with those initiatives Key Competencies include: Product Delivery and Expertise: Capability to communicate brand/products effectively and clearly both cross-functionally (sales, product, marketing) and externally (customers) over multiple mediums Analytical and Problem Solving Skills: Ability to synthesize complex data into clear insights for customers Managing Work and Collaboration: Highly organized, proactive, self-starter, and team player with a love of continually improving the processes around you Communication and Emotional Intelligence: Outstanding written and verbal communication skills, coupled with strong empathy for customers and their success Requirements: Bachelor’s Degree or equivalent work experience 3-5 years of experience in B2B environments with preference for customer success, account management, sales or consulting background Previous experience in Pay-per-Click (PPC) advertising campaigns or online recruiting highly beneficial.  Basic understanding of Applicant Tracking Systems (ATS) and/or HTML, XML, advertising tracking mechanisms a plus Enthusiasm for online advertising/media, marketing, and/or talent acquisition space a must! Experience using SFDC (or similar CRM) and Customer Success Analytics platforms such as Gainsight or Totango are a plus Occasional travel for in-person customer meetings Commitment to Glassdoor’s mission and values Proven record of successfully being measured to retention goals is a plus Why Glassdoor? Work with purpose – join us in creating transparency for job seekers everywhere Glassdoor gives back! Glassdoor is a Pledge 1% member; all employees receive 3 paid volunteer days per year 100% company paid medical/dental/vision/life coverage; 80% dependent coverage Long Term Incentive Plan 401(k) Plan with a Company Match to prepare for your future Sunny & peaceful Mill Valley offices located right on the water Walking, running and biking trails steps away from the office Onsite gym and fitness classes Free catered lunch; new menu daily Paid holidays and flexible paid time off Your choice between Mac or PC Dog-friendly office (with dog-free zones if you are so inclined) Free parking Anthony Altemoos

Description At Glassdoor, our mission is to help people everywhere find a job and company they love.  We are disrupting an industry by changing how people search for jobs and how companies recruit for top talent.  It’s an exciting time at Glassdoor as we continue to expand our business globally and attracting the right talent and keeping our GD team happy and healthy is critically important to us. The Senior Compensation Analyst, as a part of the Total Rewards Team, will consult with global HR partners, managers and talent acquisition to provide analysis and support Total Rewards programs in adherence to Glassdoor's total rewards philosophy. A successful candidate will be self-motivated, detail oriented, highly analytical, consultative, and able to drive scalable processes.  Duties & Responsibilities: Level and map roles to our compensation structure. Collect and analyse compensation information to determine market competitiveness and internal equity. Partner and consult with HR, Talent Acquisition, and business leaders.  Run annual compensation and bonus planning, including data prep, auditing.  Participate in global compensation and benefits surveys and market trend surveys.  Maintain all compensation documentation and data. Work with HR Ops and IT teams for process improvements (Workday). Constant attention on data accuracy. Drive audits related to compensation controls.  Job Qualifications & Requirements:   Experience with maintaining and administering global compensation and incentive plans Extremely strong analytical and quantitative skills and a track record for executing and auditing work Ability to gain alignment and represent a common point of view across multiple stakeholders Experience delivering a scalable, global process.   Hungry to try new and creative approaches. We don’t want traditional solutions, unless they happen to be the best ones.  Excellent attention to detail. International compensation analysis (EMEA) highly desired. College degree in Business or Finance. We are willing to consider a variety of backgrounds.  Willingness to roll up their sleeves and be hands on. High-level proficiency in Excel. Minimum of 4 years of progressive experience in compensation, finance or consulting with an in depth knowledge of core compensation terminology and best practices. Experience with Workday advanced compensation a plus. Why Glassdoor? Work with purpose – join us in creating transparency for job seekers everywhere Glassdoor gives back! Glassdoor is a Pledge 1% member; all employees receive 3 paid volunteer days per year 100% company paid medical/dental/vision/life coverage; 80% dependent coverage Long Term Incentive Plan  401(k) Plan with a Company Match to prepare for your future Sunny & peaceful Mill Valley offices located right on the water Walking, running and biking trails steps away from the office Onsite gym and fitness classes Free catered lunch; new menu daily Paid holidays and flexible paid time off Your choice between Mac or PC Dog-friendly office (with dog-free zones if you are so inclined) Free parking Anthony Altemoos

EXECUTIVE SUMMARY Strategic B2B Marketing  role responsible for direct sales lead generation Own  lead generation targets and programs budget Work cross-functionally  with Product Marketing, Brand Design, Sales and Sales Development, Marketing Operations DESCRIPTION Glassdoor’s mission is to help job seekers find a job and company they love. We’re a pioneer in bringing greater transparency to the recruiting process, changing the way job seekers look for jobs and employers recruit. Through our recruiting platform, we help employers quickly and easily hire high-quality candidates. We’re searching for a strategic, self-starting Marketing Manager to join our B2B Marketing team to drive lead generation for our direct sales segments. In this role, you’ll be responsible for developing and managing our integrated campaign strategy to activate prospective customers and drive prospect engagement through the customer buying journey. You’ll own lead generation targets for the segments you support and will be responsible for managing the associated program budget.   This role reports to the Director, B2B Marketing and works cross-functionally with Product Marketing, Sales and Sales Development leaders, Marketing Operations, and Brand Design.   This role could be a great fit for strategic marketers with prior experience in any of these Marketing disciplines: campaign management, demand generation, email and digital marketing, database marketing and segmentation, account-based marketing. Responsibilities: Partner with the Director, B2B Marketing and other team members to develop integrated campaign strategy to build awareness, generate prospect engagement, and drive pipeline and revenue Coordinate planning and execution of integrated campaign strategy, in partnership with cross-functional partners in Marketing and across Sales, Sales Development Establish targets and key performance metrics to evaluate campaign performance, monitor through regular reporting, and identify optimization opportunities Develop and maintain campaign plans, and communicate plans and results among Marketing, Sales, and Sales Development cross-functional partners Work with cross-functional partners to develop campaign messaging, creative, promotional copy Coordinate third-party vendors and business partners on campaign execution, as needed Qualifications and Requirements:    6+ years relevant experience developing and managing marketing campaigns, with preference for experience with Enterprise segments and account-based marketing Bachelor's Degree in Marketing or related business discipline Strategic : Ability to define campaign strategies based on customer insight and data, and translate into actionable implementation plans Analytical : Strong analytical skills, with interest in continually assessing KPIs to drive business performance; “test & learn” mindset Results-Oriented : Passion and drive to meaningfully impact business results Innovative : Generates new ideas to push the bounds of our marketing programs Organized and Detail-Oriented : Proven track record of planning and executing successful marketing programs and campaigns; attention to detail and quality Communication skills : Excellent written and verbal communication skills; ability to present projects clearly and collect and act on feedback from a broad group of stakeholders Deep understanding of marketing and sales funnels and how different tactics and channels drive impact across the customer buying journey Ability to work cross-functionally with global and regional teams Ability to prioritize in a fast-paced environment Ability to meet tight deadlines and handle evolving priorities in stride Glassdoor offers a fast-paced work environment, competitive compensation, excellent benefits and the opportunity to contribute to the success of a fast-growing tech company. Why Glassdoor? Work with purpose – join us in creating transparency for job seekers everywhere Glassdoor gives back! Glassdoor is a Pledge 1% member; all employees receive 3 paid volunteer days per year 100% company paid medical/dental/vision/life coverage; 80% dependent coverage Long Term Incentive Plan 401(k) Plan with a Company Match to prepare for your future Equity in a late stage startup backed by top-tier VCs Sunny & peaceful Mill Valley offices located right on the water Walking, running and biking trails steps away from the office Onsite gym and fitness classes Free catered lunch; new menu daily Paid holidays and flexible paid time off Your choice between Mac or PC Dog-friendly office (with dog-free zones if you are so inclined) Free parking Anthony Altemoos

Position Description We're looking for dynamic, high performing sales people with 2+ yrs experience selling technology and/or services over the phone and via web-based presentations.  The ideal candidate has a history of bringing on new business, exceeding sales quota, loves the thrill of the hunt as a result of outbound prospecting and high activity metrics.  Your day-to-day: Research, identify, and tenaciously generate weekly new opportunities over the phone and web Maniacally qualify, build, and manage an accurate sales funnel Strategically attack a regional territory to close new business and grow existing accounts Maintain a high daily volume of activity including outbound calls, emails, & social selling in a transactional environment. Skillfully deliver web based presentations using inside sales best practices Exceed a quarterly and annual sales quota Thrive on change while remaining highly organized, optimistic, and coachable Drive to individually compete (and win!) while still being a fantastic team player What You Bring to the Team: 2+ years of B2B inside sales or relevant experience selling over the phone/web A really strong track record of achievement preferably selling B2B digital media or SaaS Previously trained in consultative / value based selling Technically savvy and specifically skilled in Salesforce.com HR or recruiting industry experience preferred 4 year degree from a great college or university Why Glassdoor? Work with purpose – join us in creating transparency for job seekers everywhere Glassdoor gives back! Glassdoor is a Pledge 1% member; all employees receive 3 paid volunteer days per year 100% company paid medical/dental/vision/life coverage; 80% dependent coverage Long Term Incentive Plan  401(k) Plan with a Company Match to prepare for your future Sunny & peaceful Mill Valley offices located right on the water Walking, running and biking trails steps away from the office Onsite gym and fitness classes Free catered lunch; new menu daily Paid holidays and flexible paid time off Your choice between Mac or PC Dog-friendly office (with dog-free zones if you are so inclined) Free parking Anthony Altemoos

Strategic B2B Marketing  role responsible for direct sales lead generation Own  lead generation targets and programs budget Work cross-functionally  with Product Marketing, Brand Design, Sales and Sales Development, Marketing Operations DESCRIPTION Glassdoor’s mission is to help job seekers find a job and company they love. We’re a pioneer in bringing greater transparency to the recruiting process, changing the way job seekers look for jobs and employers recruit. Through our recruiting platform, we help employers quickly and easily hire high-quality candidates. We’re searching for a strategic, self-starting Marketing Manager to join our B2B Marketing team to drive lead generation for our direct sales segments. In this role, you’ll be responsible for developing and managing our integrated campaign strategy to activate prospective customers and drive prospect engagement through the customer buying journey. You’ll own lead generation targets for the segments you support and will be responsible for managing the associated program budget.   This role reports to the Director, B2B Marketing and works cross-functionally with Product Marketing, Sales and Sales Development leaders, Marketing Operations, and Brand Design.   This role could be a great fit for strategic marketers with prior experience in any of these Marketing disciplines: campaign management, demand generation, email and digital marketing, database marketing and segmentation, account-based marketing. Responsibilities: Partner with the Director, B2B Marketing and other team members to develop integrated campaign strategy to build awareness, generate prospect engagement, and drive pipeline and revenue Coordinate planning and execution of integrated campaign strategy, in partnership with cross-functional partners in Marketing and across Sales, Sales Development Establish targets and key performance metrics to evaluate campaign performance, monitor through regular reporting, and identify optimization opportunities Develop and maintain campaign plans, and communicate plans and results among Marketing, Sales, and Sales Development cross-functional partners Work with cross-functional partners to develop campaign messaging, creative, promotional copy Coordinate third-party vendors and business partners on campaign execution, as needed Qualifications and Requirements:    6+ years relevant experience developing and managing marketing campaigns, with preference for experience with Enterprise segments and account-based marketing Bachelor's Degree in Marketing or related business discipline Strategic : Ability to define campaign strategies based on customer insight and data, and translate into actionable implementation plans Analytical : Strong analytical skills, with interest in continually assessing KPIs to drive business performance; “test & learn” mindset Results-Oriented : Passion and drive to meaningfully impact business results Innovative : Generates new ideas to push the bounds of our marketing programs Organized and Detail-Oriented : Proven track record of planning and executing successful marketing programs and campaigns; attention to detail and quality Communication skills : Excellent written and verbal communication skills; ability to present projects clearly and collect and act on feedback from a broad group of stakeholders Deep understanding of marketing and sales funnels and how different tactics and channels drive impact across the customer buying journey Ability to work cross-functionally with global and regional teams Ability to prioritize in a fast-paced environment Ability to meet tight deadlines and handle evolving priorities in stride Glassdoor offers a fast-paced work environment, competitive compensation, excellent benefits and the opportunity to contribute to the success of a fast-growing tech company. Why Glassdoor? Work with purpose – join us in creating transparency for job seekers everywhere Glassdoor gives back! Glassdoor is a Pledge 1% member; all employees receive 3 paid volunteer days per year 100% company paid medical/dental/vision/life coverage; 80% dependent coverage Long Term Incentive Plan 401(k) Plan with a Company Match to prepare for your future Equity in a late stage startup backed by top-tier VCs Sunny & peaceful Mill Valley offices located right on the water Walking, running and biking trails steps away from the office Onsite gym and fitness classes Free catered lunch; new menu daily Paid holidays and flexible paid time off Your choice between Mac or PC Dog-friendly office (with dog-free zones if you are so inclined) Free parking Anthony Altemoos

Job Description: Operations supervisors oversee all activity of a specific department or area in a company. They observe and analyze overall efficacy of the department and ensure things are moving smoothly. They also report their findings to upper management as needed. Operations supervisors report directly to the director of the department they supervise. They work full-time hours and may need to work overtime as needed to ensure their department hits previously-set goals. Job Duties: Supervise Employees Operations supervisors are responsible for leading and supervising a group of employees. The number of employees depends on the department, but operations supervisors should be able to adjust their supervision style based on how many employees they have in their department. Evaluate Employee Performance After supervising employees, operations supervisors are responsible for evaluating their performance and delivering feedback, positive or critical, depending on the employee and the situation. Report on Department Metrics Operations supervisors report on department metrics to department directors and other upper management. They also develop strategies and methods to increase metrics and performance. Perform Department Administration When they aren’t managing employees or reporting on department performance, operations supervisors are handling other administrative tasks. These can include planning the department budget, overseeing inventory, or even motivating employees. Provide Advanced Customer Support Operations supervisors are responsible for elevated customer support for the customers who have requested to speak to managers or someone with more authority. They find solutions for the customers who feel like they have no other options. Operations Supervisor Skills and Qualifications: Operations supervisors are able to see the big picture and can formulate overarching strategies to improve departmental performance. This includes helping individual employees succeed at their own professional goals. Successful operations supervisors also demonstrate their ability with these skills and qualifications: Team Leadership Experience (3+ years of experience) Administrative Management (3+ years of experience) Project Management (3+ years of experience) Interpersonal Communication Skills Problem-Solving Skills Position requires military background (Enlisted, E-7 or above. Officer, O-1 to O-3) Bachelor’s Degree required. Benefits: This position is offering a $70,000-$80,000 annual salary; exact salary dependent on experience. Anthony Altemoos