$38,921 - $57,781 yearly
Department of Veterans Affairs
Phoenix, AZ, USA
Summary
This position is part of Health Administration Service (HAS). The incumbent serves as an Advanced Medical Support Assistant assigned to a Patient Aligned Care Team (PACT) model, Community Based Outpatient Clinics(CBOC), or Call Center. AMSAs provide specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model.
Responsibilities
Primary functions of the Advanced Medical Support Assistant are scheduling, canceling, re-scheduling patient's appointments and/or consults; entering no-show information; monitoring the electronic wait list; preparing for clinic visits; monitoring both inpatient and outpatient appointments for areas of responsibility; ensuring encounter forms are completed in order to obtain appropriate workload credit; verifying and updating demographics and insurance information; performing basic eligibility, co-pays and preauthorization requirements for specific coverage....