$17.50 hourly
A1 Garage Door Service
Remote (Phoenix, AZ, USA)
Job Type
Full-time
Description
Customer Service Specialist
Location : Remote
Department : Customer Care
Pay : $17.50/hr
Primary Purpose:
A Customer Experience Specialist will act as a liaison, provide product/services information, answer
questions, schedule service appointments, and resolve any emerging problems that our customer accounts
might face with accuracy and efficiency. Must be organized, efficient, persuasive and have practical problem-
solving skills. You will be interacting with our customers daily and having patient and respectful behavior is a
must as you are representing A1 Garage Door Services.
Duties and Responsibilities: (This list may not include all the duties assigned)
Manage large amounts of incoming phone calls and outbound return call.
Identify and assess customers’ needs to achieve satisfaction.
Build...