62 jobs found

Cycle Gear is looking for an Assistant Store Manager for our store in Redwood City, CA. Our ideal candidate is friendly, personable, and who can efficiently communicate and educate our team members and customers alike. RESPONSIBILITIES: Assist the Store Manager in all retail operations. Support the Store Manager with build, develop, and mentor team members. Drive personal and store sales objectives, as well as customer service satisfaction. Maximize sales and attain set sales goals through strong customer service. Train new employees and provide continuing education and training to current employees. SKILLS: Strong verbal communication skills. Proven ability to maximize sales and meet customer service satisfaction. Must be results-driven and solution-oriented. Must have strong problem solving skills. Strong ability to understand priorities and work in a timely manner to meet store needs and business demands. Must create and promote a professional and friendly environment for customers and team members. REQUIREMENTS: 2+ years of management experience within retail store environment. 2+ years of retail/product sales. Experience of achieving and beating personal and store goals. Passionate and knowledgeable about Motorcycle, Dirt Bikes, ATVs is highly desirable. Prior experience in building and leading a team, in a sales driven, retail environment is highly preferred. Flexible scheduling to include nights and weekends. BENEFITS: Steady schedule -- (35+hrs/week). Hourly base rate + commission + SPIFFS. Work in an industry that you are passionate about! Amazing employee discounts on all our great products. Great work/life balance. 401(k) savings plan. Training and development. Career opportunities. Just an all-around excellent place to work!! Cycle Gear provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Cycle Gear support a Drug-Free work environment. All applicants must pass pre-employment testing to include: background and drug testing in order to qualify for employment.   Natasha Glynn

Job Title Mail, International Shipping Associate Description RICOH EMPOWERS WORKPLACES  using innovative technologies & services enabling individuals to work smarter. Our people deliver on the promise of Service Excellence. Ricoh offers a full portfolio of benefit and employee programs such as: Medical Coverage & Vision Coverage Dental Coverage Short/Long Term Disability Term Life and AD&D Insurance Spouse and Dependent Life Insurance Flexible Spending Account Employee Assistance Programs and Work Life Benefits Time off Benefits including: Vacation, Sick, and Holiday Tuition Reimbursement......and many more These roles are permanent positions that play a critical role in delivering Ricoh's services and solutions to our customers. Ricoh offers positions with a developmental path and a range of training resources to meet our employees' needs. From on-boarding training to continued development for all of our employees, we provide many resources to set our employees up for continued success. Ricoh works to motivate employees with competitive pay and benefits that are affordable. We offer proven career paths - locally, regionally, and nationally. WE ARE RICOH! Apply today! ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ POSITION PROFILE Supervises day-to-day operations of specified 1-3 person site. May run shifts or site solo. Develops, implements and reviews related procedures. Invoices accounts and interacts with customers and various business units to maintain an acceptable work environment. Responsible for assisting in the daily management of assigned facility by reporting and escalating facility related issues ; assists in maintaining acceptable profit levels and ensures that customer expectations are met. The Site Supervisor is the point person on site for customer issues and contract compliance. Functions as a document specialist or other operations worker. If a site exceeds 3 people, it must have a Site Manager or Assistant Manager if part of a larger campus-environment site. JOB DUTIES AND RESPONSIBILITIES Responsible for effective implementation and management of RICOH Service Excellence. Understands Service Level Agreements and is able to execute and report on effectively achieving them Understands contractual obligations and is able to track compliance and remedies Functions as a document specialist or other operations worker. May maintain daily routine functions to include creating/completing work orders, contractor monitoring, inspections, reporting facility related issues, lending support as required. Handles formal contact with the customer on a daily basis in MS. May include interaction with contracted vendors, facility management and occupants. May be required to escort vendors through tours, inspections or problem resolution. Reports light bulb outages, plumbing issues, system malfunctions and assist in scheduling repairs as required. May assist in small office moves to include; movement of smaller items, assessing seating, layout needs and scheduling. May be responsible to monitor levels and manage ordering of office supplies and stationary. Conference room coordination and A/V equipment resource management. Provides training on workflow and machine operations when necessary. Ensures payroll accuracy by overseeing and correcting all time clock punches. Achieves shift profitability in the area of cost of goods by effectively supervising the shift in the use of company materials and supplies. Ensures the quality of operations for shift by assisting in the achievement of goals in Audit and Deadline compliance. Meets quality and deadline standards by the effective use of job scheduling practices. Maintains efficient workflow by holding direct reports accountable for quality and efficiency of their work. Facilitates resolution of issues concerning pricing, orders-in and invoicing by interacting and communicating with sales department. Ensures all direct reports execute objectives by the use of a developmental plan/ninety (90) day plan and regular performance reviews; posting productivity, quality and deadline results. Maintains positive internal working relationships with all department employees by communicating in a professional manner. Completes site reports and other paperwork on time and accurately. Completes month-end management report in the absence of Site Manager. Possesses ability to manage financial results by interpreting projecting, managing declining balances and reconciling profit and loss statement. Responsible for managing P&L. Performs other duties as assigned. This position is trained to handle hiring, firing and job performance responsibilities and will conduct these activities as needed QUALIFICATIONS (Education, Experience, and Certifications) Typically Requires: Requires high school diploma or GED and 2+ years of experience in a related field. Requires experience in delivering classroom and/or informal training sessions. Requires experience in operation of the most advanced machines, performing complex jobs. Requires experience in setting goals by defining and prioritizing specific, realistic objectives. Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled. Shift 1st City San Jose State CA Req Number 19-01536         James

Job Title Account Manager - Solutions Sales Description POSITION PROFILE The Account Manager will build relationships at VP level inside client organization within assigned account base. This role works with (up to 20) accounts to set account and department strategy inside the organization, account retention and expansion, and management of the day to day sales activities. JOB DUTIES AND RESPONSIBILITIES Build and maintain relationships with VP level executives. Gain understanding of clients' business challenges and goals. Set account and department strategy in partnership with the client aligned with Ricoh's industry and domain roadmap. Execute Ricoh's Core Equipment and Core Services Strategies within client accounts. Position and pitch Core and standard solutions and collaborates with others to drive qualified opportunities. Engages premium rep for expansion of premium services. Uses collaboration to build trust, confidence and influence with client. Clearly articulates Ricoh's position in the industry and value to the client. Drives profitable revenue, account penetration and expansion, and addition of services. Conducts regular meetings with clients to ensure client satisfaction. Meet or exceed revenue and gross profit expectations. Leverages CRM to enter/track all sales data and activities daily. Performs other duties as assigned. QUALIFICATIONS (Education, Experience, and Certifications) Bachelor degree or equivalent experience in related field. 5-10 years account management experience. Proven consultative selling skills. Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled. Shift 1st City Petaluma State CA           James

Job Title Customer Training Specialist - Technology Applications Description POSITION PROFILE All Technology Applications Spec.1 (TAS) roles are responsible for supporting and driving key Services initiatives, including but not limited to: MIF Retention Wallet Share (Volume Building and Lead generation) Drive and support Services Drive document volume by conducting customer training on the basic and advanced features of targeted devices and software determined by management for TAS role. Will deliver a variety of customized training depending upon customer's needs, e.g., customized training plan, feature application training, etc. for a fee or as contracted with client. Follows-up with customers on feedback received from provided training to ensure complete customer satisfaction. Follows-up with customers who are printing at less than 30% of Total Document Volume, to assist them in optimizing use of company products and applications. Drives and supports corporate initiatives which include Services revenue generation. Keeps current on all products and feature capabilities through independent study and classroom instruction. Uses effective presentation, interpersonal and communication skills. JOB DUTIES AND RESPONSIBILITIES Trains customers on Ricoh devices and designated software as specified in Policy, associated Playbook and other documented guidelines. Visits current customers with low volume in an effort to increase total document volume. Registers customers for company website and informs them about process for requesting service and supplies. Identifies potential sales leads for Sales Service departments. Works with Service management to ensure proper request procedures are followed. Accounts for all time and activity by recording information in the Activity Tracking system. Presents a professional image in business dress and behavior. Performs other duties as assigned. Demonstrates Expertise and Provides Specialist Services Performs pre-sales related activities such as, customer demos, site surveys, etc. in support to the Inside Sales Team. Performs a full range of services including customer training, equipment and work flow observation, and solution presentation for improved methods. Proactively seeks volume building opportunities that result in increased utilization of Ricoh equipment, supplies and services. Performs appropriate follow-up customer visits to ensure volume building and customer identified benefits are realized and maintained. QUALIFICATIONS (Education, Experience, and Certifications) Typically requireds: 2-year college degree or equivalent experience in a related field. CompTIA CTT+ Certification within 12 months of hire. Requires basic computer competencies. Requires a valid state driver's license and minimum level of auto insurance coverage per Ricoh policy for positions entailing extensive use of personal car while on company business. Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled. Shift 1st City Concord State CA Req Number 18-07045         James

Job Title Account Manager - Solutions Sales Description POSITION PROFILE The Account Manager will build relationships at VP level inside client organization within assigned account base. This role works with (up to 20) accounts to set account and department strategy inside the organization, account retention and expansion, and management of the day to day sales activities. JOB DUTIES AND RESPONSIBILITIES Build and maintain relationships with VP level executives. Gain understanding of clients' business challenges and goals. Set account and department strategy in partnership with the client aligned with Ricoh's industry and domain roadmap. Execute Ricoh's Core Equipment and Core Services Strategies within client accounts. Position and pitch Core and standard solutions and collaborates with others to drive qualified opportunities. Engages premium rep for expansion of premium services. Uses collaboration to build trust, confidence and influence with client. Clearly articulates Ricoh's position in the industry and value to the client. Drives profitable revenue, account penetration and expansion, and addition of services. Conducts regular meetings with clients to ensure client satisfaction. Meet or exceed revenue and gross profit expectations. Leverages CRM to enter/track all sales data and activities daily. Performs other duties as assigned. QUALIFICATIONS (Education, Experience, and Certifications) Bachelor degree or equivalent experience in related field. 5-10 years account management experience. Proven consultative selling skills. Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled. Shift 1st City Irvine State CA Req Number 18-01132       James

Job Summary: Markets retail products in an efficient and profitable manner that also creates and maintains a productive and positive relationship and image with the public and grower members.   Job Description: ESSENTIAL JOB FUNCTIONS                                                                            Oversees operations of point of sale terminals; reconciles cash receipts and prepare bank deposits.  Downloads data of daily sales and inventory from all stores. Reviews and processes product conversions, transfers, receiving, samples and spoilage.  Inputs data into the store’s inventory system and reconcile discrepancies. Creates and produce specialty gift items.  Oversees the supplies and materials used to produce gift items. Assists in the supervision of the Retail Associates. Assists with item counts and reconciliation of warehouse inventory, including cycle counts. Answers telephone and electronic inquiries. Assists in ordering product from outside vendors. Functions as the “Acting Manager” in the Store Managers absence. Merchandises products creating greater visibility and increased sales.  Creates displays for store with seasonal themes.  Greets visitors, shows video, and answers questions about the production and marketing of almonds. This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.   MINIMUM JOB REQUIREMENTS                                                                                   Minimum level of education required  High School Diploma or GED             Minimum number of year(s) of experience required in addition to education plus type(s) of functional experience 4 years of retail sales experience including merchandising, record keeping, knowledge of financial and inventory control. Other required type(s) of functional experience (e.g. Production/Operations, Accounting, Forklift Operator, Inventory Control, etc.) Must develop and maintain productive and positive customer and grower relations.  Experience creating a productive and positive working environment that is both attractive and customer friendly. Experience using a cash register, telephone, computer, keyboard, fax machine, scale of weights and measures, heat sealer and/or heat gun.   PREFERRED SKILLS AND EXPERIENCES (Specialized education, specific software experience, etc.) Experience making sound decisions and working under pressure.  Experience handling multiple tasks at once, prioritizing workload and meeting deadlines while maintaining accuracy, quality and quantity work performed.   PHYSICAL DEMANDS  Must be able to stand for long period of time and lift min. of 35 lb.  Constant bending, lifting carrying, twisting and grasping.  Store/office demands frequent speaking, both in person and by telephone; reading written reports and computer screens; operating computer keyboard and occasional climbing of ladders.   WORK ENVIRONMENT  Retail store/office type environment with comfortable climate.  Occasional contact with outside elements when loading customer’s vehicle with product; cool temperature (65 F) in candy/bulk product production room; warehouse not heated or air-conditioned.   Craig Hannon

Must be mechanically inclined. If you have performed repairs/installations on doors and dock equipment, and are talented in effectively communicating with customers and office, this position is for you.   DUTIES:  - Meet sales volume; margin quotas  - Communicate effectively with crews, dispatcher and customers  - Estimate pricing and prepare project proposals (good math and logic)  - Purchasing project related materials  - Customer service and office support  - Marketing / Networking / Prospecting for new customers  - Various general office tasks  - Whatever it takes.....    Hours: 7:30am – 4:30pm   REQUIREMENTS / SKILLS: - Will train the right service technician with commercial door experience - Need a clean and valid CA driver's license, (No more than 2 points on record.) - Drug free - Reliable vehicle (car allowance and gas card provided) - Computer literate (emails, word and excel a plus) - 35 WPM typing - Plan reading a plus - Excellent written and verbal communication skills (Spanish speaking a plus) - Ability to multi-task in a fast paced environment is a must - Problem solving and critical thinking - Positive attitude - Motivated and eager to please and create customer relationships - Excellent organization skills - Mechanical   COMPENSATION: Salary depends on experience + Medical and Dental Insurance, 2 Weeks Paid Time Off, Holidays, and 401K Match           Matthew Stearns    

Must be mechanically inclined. If you have performed repairs/installations on doors and dock equipment, and are talented in effectively communicating with customers and office, this position is for you.   DUTIES:  - Meet sales volume; margin quotas  - Communicate effectively with crews, dispatcher and customers  - Estimate pricing and prepare project proposals (good math and logic)  - Purchasing project related materials  - Customer service and office support  - Marketing / Networking / Prospecting for new customers  - Various general office tasks  - Whatever it takes.....    Hours: 7:30am – 4:30pm   REQUIREMENTS / SKILLS: - Will train the right service technician with commercial door experience - Need a clean and valid CA driver's license, (No more than 2 points on record.) - Drug free - Reliable vehicle (car allowance and gas card provided) - Computer literate (emails, word and excel a plus) - 35 WPM typing - Plan reading a plus - Excellent written and verbal communication skills (Spanish speaking a plus) - Ability to multi-task in a fast paced environment is a must - Problem solving and critical thinking - Positive attitude - Motivated and eager to please and create customer relationships - Excellent organization skills - Mechanical   COMPENSATION: Salary depends on experience + Medical and Dental Insurance, 2 Weeks Paid Time Off, Holidays, and 401K Match           Matthew Stearns    

Must be mechanically inclined. If you have performed repairs/installations on doors and dock equipment, and are talented in effectively communicating with customers and office, this position is for you.   DUTIES:  - Meet sales volume; margin quotas  - Communicate effectively with crews, dispatcher and customers  - Estimate pricing and prepare project proposals (good math and logic)  - Purchasing project related materials  - Customer service and office support  - Marketing / Networking / Prospecting for new customers  - Various general office tasks  - Whatever it takes.....    Hours: 7:30am – 4:30pm   REQUIREMENTS / SKILLS: - Will train the right service technician with commercial door experience - Need a clean and valid CA driver's license, (No more than 2 points on record.) - Drug free - Reliable vehicle (car allowance and gas card provided) - Computer literate (emails, word and excel a plus) - 35 WPM typing - Plan reading a plus - Excellent written and verbal communication skills (Spanish speaking a plus) - Ability to multi-task in a fast paced environment is a must - Problem solving and critical thinking - Positive attitude - Motivated and eager to please and create customer relationships - Excellent organization skills - Mechanical   COMPENSATION: Salary depends on experience + Medical and Dental Insurance, 2 Weeks Paid Time Off, Holidays, and 401K Match           Matthew Stearns

SLO Sail and Canvas is a casual, rapidly growing, and locally owned company. We value an entrepreneurial spirit, flexibility, and teach-ability in a highly specialized and fun business.   SLO Sail has developed four distinct business divisions since the company's inception in 2005: sailmaking, catamaran trampolines, boat covers/canvas, and custom industrial sewing and production.   We offer a diverse work environment with opportunities to learn many disciplines in our business. Knowledge of boats and sailing is a huge plus, but if you like learning to work with your hands, you will do well here.   We are hiring full-time, permanent positions starting immediately and are willing to train the right people to learn what we do. Those with sailing and/or experience in industrial sewing/manufacturing can expect a higher pay scale.   We offer: --Competitive starting hourly wage--$16-17/hr DOE (and up, for those with experience) --Opportunities for quick advancement and increases in hourly wage --Health/Dental/Vision Insurance Plan after 90 days --Simple IRA with Employer Matching Contribution   Particulars of the Inside and Web Sales position: --Learn details of our entire product line and parts options in boat covers, trampolines, and sails --Manage customer inquiries --Maintain and grow our web presence --Identify opportunities to increase web sales --Identify opportunities to upsell options during order process, including through web sales --Update website to increase sales --Must know or be willing to learn our web commerce site --Some HTML experience helpful --Some Big Commerce (or other e-commerce site architecture) experience helpful --Maintain eBay Store --Maintain Google AdWords --Develop Amazon Store --Promote product line with improved photos and videos --Work with other departments to accomplish company goals --Help maintain clean and safe work environment   Hours are 8am-5pm M-F. Benefits are available: Health/Vision/Dental insurance, and retirement plan.   Please e-mail us, and we'll get back to you promptly. We respond to every inquiry. No phone calls, please.   SLO Sail and Canvas is an Equal Opportunity Employer

ANNOUNCING: A NEW JOB OPENING  Requisition # 19-0204   Job Description:   SUMMARY The Quinn Power Systems Project Engineer II will be responsible for the successful project management and engineering completion of the Sales Department customer purchase order contracts. Of particular interest is the areas of maintaining approved expense and profit budgets, and ensuring project schedules are maintained successfully. Must be flexible and able to manage multiple simultaneous projects and tasks successfully.   ESSENTIAL DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following. Other duties may be assigned. • Maintain project schedules and budgets • Create project specific engineering submittals and drawings • Review and understand Sales Department worksheets and project requirements • Coordinate, or execute, the purchase of project specific equipment • Coordinate with other Quinn departments as necessary for successful project completion • Communicate with Factory and outside vendor personnel on technical issues • Delegation and hiring of Quinn Service Dept. or third party vendors for installation, modification, and fabrication requirements • Timely completion of project closeout documentation • Provide pre-sale technical support to the sales department • Utilize company project management system on all projects • Some fieldwork, as required, for specific project requirements • Develop and maintain good relationships with customers and suppliers • Respect and follow company policies as defined in the employee handbook • Additional duties as assigned by management • Follow all safety training and safety requirements including proper use of PPE • A fit with Quinn Company’s performance driven culture and values of Integrity, Teamwork, Respect, Quality, Relationships and Service.   EDUCATION and/or EXPERIENCE Minimum of a High School Diploma or GED. College degree, engineering background or previous engineering experience will be preferable. Technical knowledge of engines, generator sets, automatic transfer switches, fuel tanks and ancillary systems, power circuits, and electronics required.   Bruce Riley

Job Description The Boeing Company is seeking a Senior Sales & Marketing Representative to join Boeing Defense, Space & Security (BDS). This representative is responsible for leading, developing and supporting new business capture campaigns for Proprietary programs.  This position is located in El Segundo, California.   Markets addressed are increasingly broad in nature including space based sensors, advanced communications, mission management and data processing, ground command and control systems, and proprietary customer solutions.  Must have an understanding of satellite system capabilities and the development, design test or operations of these systems   Position Responsibilities: Researches, reviews and analyzes information about competitors' products and services to develop a detailed understanding of specific competitor activities and their impact on market positioning to improve our competitive position. Leads assigned sales and campaign activities by contributing to the development of strategies for capturing new proprietary business for Government Satellite Systems with minimal guidance. Captures and documents specific campaign information related to customer business needs, culture, requirements, and economic and environmental influences by researching available resources, web-sites and publications. Assists in the interface with the customer and internal Boeing resources to keep both apprised of key issues and concerns. Assists in the development of customer solutions by performing analysis of customer needs and available resources. Formulates requirements for both Boeing and Industry products and knowledge into recommendations to meet customer needs. Assists in the maintenance and advancement of customer relationships by supporting customer meetings and preparation of presentation materials. Supports preparation of proposals by developing themes and discriminators and reviewing the statement of work, cost estimates, executive summary and pricing to ensure customer requirements are met and to improve our competitive position. Monitors proposal status to ensure timely responses. Reviews and contributes to the final draft materials. Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers. Bold innovators and dreamers. Join us, and you can build something better for yourself, for our customers and for the world. Division Global Sales & Marketing Relocation Assistance Available   Yes. Available for eligible candidates, if authorized. Qualifications   This position requires an active SSBI/Special Programs Access U.S. Security Clearance. (A U.S. Security Clearance that has been active in the past 24 months is considered active.)   Basic Qualifications  (Required Skills/Experience): Technical bachelor's degree -  A technical degree is defined as any four year degree, or greater, in a mathematic, scientific or information technology field of study. Preferred Qualifications  (Desired Skills/Experience): 7 years in defense industry BS - in engineering field and MBA is preferred In-depth knowledge of customer needs, Boeing products and services and competitive environment. Minimum of 2 years of experience leading competitive proposals efforts in organizing, executing, and gaining executive approvals. Must have polished communication and writing skills with the ability to brief external customers.  Previously led a team of 5 or more people in greater than six month projects. Understanding of the Government acquisition process. Typical Education/Experience : Technical bachelor's degree and typically 9 or more years' related work experience or a Master's degree with typically 7 or more years' or a PhD degree with typically 4 or more years' related work experience or an equivalent combination of education and experience. A technical degree is defined as any four year degree, or greater, in a mathematic, scientific or information technology field of study.       James

GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary – is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Maintains a professional appearance, and adheres to the Company dress code at all times. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Customer Focus Integrity and Trust Communication Action Oriented Drive for Results Approachability Composure QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.       Projects

GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary – is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Maintains a professional appearance, and adheres to the Company dress code at all times. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Customer Focus Integrity and Trust Communication Action Oriented Drive for Results Approachability Composure QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.       Projects