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          Grade: 06 1 GS-6 - Choose one answer which best describes your education and experience as related to the basic qualification requirements for this position. Answer to this question is required I have 1 year of specialized experience equivalent to GS-5 as senior/supervisory clerk/secretary, independently providing clerical support, typing, maintaining files and records, screening material, establishing procedures, following up on action items, editing correspondence, and requisitioning supplies and/or equipment. I do not meet the experience as described above 2 Do you possess a typing skill of at least 40 wpm Answer to this question is required Yes No 3 Please select the choice(s) that best describes your experience with whom you interact. Answer to this question is required Directors, Senior Executive Officers/Chief Executive Officers Managers/Supervisors Congressional contacts Other federal agencies State or local government representatives Members of the news media Special interest groups Individuals within or outside of the organization None of the above 4 I have extracted, collected, prepared, and formatted data from legal or technical documents and various sources for the compilation and preparation of reports. Answer to this question is required I have not had education, training or experience in performing this task. I have completed formal education or training in performing this task but have not yet performed it on the job. I have performed this task on the job under close supervision by a supervisor manager or senior employee to ensure compliance with correct procedures. I have performed this task as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee. This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task and/or others have consulted me as an expert for assistance in performing this task. 5 Please select the statement(s) that describe your experience in dealing with working relationships and sensitive issues. (Check all that apply) Answer to this question is required I have displayed diplomacy and tact in handling sensitive issues. I have negotiated solutions to difficult problems through knowledge of issue and ability to convey my decisions/opinions to other parties. I am aware of political implications of sensitive decision-making in a political arena. I use networking and teamwork to facilitate decision-making. None of the above. 6 Select the responses that describe your experience serving as a personal and confidential assistant to a senior leader to assist in accomplishing program goals and objectives. Answer to this question is required I have maintained confidentiality in the preparation and review of correspondence containing sensitive information. I have maintained confidentiality in the review, routing, and response of sensitive mail and emails. I have maintained the confidentiality of discussions of a sensitive nature. I have maintained the confidentiality of sensitive personnel issues. I have maintained confidential files. I have safeguarded Personally Identifiable Information (PII). None of the above. 7 I have experience researching and/or analyzing administrative problems and providing recommendations for resolutions. Answer to this question is required Yes No 8 Select the response that best describes your experience maintaining an electronic calendar/tickler system to track action items and initiate follow-up to ensure compliance with established deadlines. Answer to this question is required I have not had education, training or experience in performing this task. I have completed formal education or training in performing this task but have not yet performed it on the job. I have performed this task on the job under close supervision by a supervisor manager or senior employee to ensure compliance with correct procedures. I have performed this task as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee. This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task and/or others have consulted me as an expert for assistance in performing this task. 9 Please select the one response that best describes your experience utilizing the correct grammar, spelling, punctuation, syntax and required formats in writing and editing information. (Select one) Answer to this question is required I have composed/prepared formal or official documents in final format for non-routine correspondence I have composed/prepared documents for routine correspondence such as responses for common requests or questions I have reviewed, and/or edited correspondence/documents for clarity, coherence, grammar, and spelling in compliance with approved correspondence procedures I have prepared office correspondence, as directed, using form letters or examples of previous correspondence I have received instruction and/or training in the functions, but have not performed them on the job None of the above 10 Please select the choice(s) below that demonstrates your ability to communicate orally. Answer to this question is required Experience as a receptionist or answering the telephone Experience serving as a point of contact for other clerical personnel on procedural matters Experience serving as a liaison in which contact is made with a variety of individuals for the purpose of conveying information Experience responding to inquiries or requests for information Experience explaining non-technical information Experience contacting others to obtain information None of the above 11 Please select the choice(s) below that best reflects your level of experience interacting with individuals within an office setting or as a team member. Answer to this question is required I have served as a spokesperson for an organizational group or team. I have facilitated communications and activities between office groups or individuals. I have presented, defended, or negotiated needs or problems with office staff or management. I have regularly served as a consultant to peers, office staff, or management on administrative, clerical, or programmatic issues. I have not performed any of the tasks listed above. 12 I have reviewed and edited documents of a legal or technical nature to identify inadequacies in format, grammar, or construction in accordance with accepted standards. Answer to this question is required I have not had education, training or experience in performing this task. I have completed formal education or training in performing this task but have not yet performed it on the job. I have performed this task on the job under close supervision by a supervisor manager or senior employee to ensure compliance with correct procedures. I have performed this task as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee. This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task and/or others have consulted me as an expert for assistance in performing this task. 13 I have worked in positions that required initiative and independence on a daily basis. Answer to this question is required Yes No 14 Please select the response(s) that best reflects your work experience organizing, monitoring and/or facilitating the workflow of an office. Answer to this question is required Scheduling appointments Maintaining supervisor’s calendar Making travel arrangements Setting up meetings Setting up conferences Serving as timekeeper Ordering supplies Maintaining office files Establishing office procedures Routing mail Keeping staff informed of suspense dates Keeping supervisor updated on administrative matters, conferences, briefings, meetings of major importance Tracking expenses for the budget Coordinating training and employee development, preparing training forms and/or coordinating with the training office None of the above 15 Select the response that best reflects your experience working in an office support position that required establishing priorities and meeting time constraints. Answer to this question is required I have served as the primary office support position that routinely collaborated with others and adjusted multiple priorities to generate results under time-critical deadlines. I have experience in an office support position that routinely required adjusting administrative workloads and resources to meet shifts in priorities. I have experience generating products or services in a work environment that routinely was subjected to time sensitive priorities and deadlines. I have completed training in time management, but have not been employed in a situation that routinely required responding to critical deadlines. None of the above. 16 Select the response that best describes your highest level of skill and proficiency in editing documents for final production. Answer to this question is required I have routinely edited content, grammar, style and presentation of multi-formatted documents with technical and visual information to improve the intended audience’s understanding and acceptance of the topics presented. I have routinely edited formal correspondence and official documents to improve content and clarity by changing grammar, style and tone without supervisory guidance. I have occasionally edited program documents to clarify points, eliminate redundancies, and ensure compliance with established formats for final review by my supervisor. I have edited documents for proper grammar and sentence structure. I have completed courses and/or training in editing, but have not been required to perform this function as part of my job. None of the above 17 I have experience utilizing the computer for the following activities. Answer to this question is required Creating, editing, printing, retrieving and/or manipulating files Editing and reformatting electronic drafts Revising existing databases or spreadsheets Producing documents requiring complex/varied formats such as graphics or tables within text Producing documents that include charts and/or graphs using presentation software None of the above 18 Select the software application(s) that you are proficient using (proficient means you understand and utilize a majority of the system's functionality/capabilities). Answer to this question is required Microsoft Word Microsoft Power Point Microsoft Access Microsoft Excel Lotus 1-2-3 Workload Management System (WMS) Financial and Business Management System (FBMS) PRISM Email (i.e., Lotus Notes, GroupWise, Microsoft Outlook, etc.) Other Applications including Government systems and commercial off-the-shelf systems None of the above 19 Select the response(s) that describe the type of payroll you have experienced as a regular part of your job. Answer to this question is required Union Labor Contract for Bargaining Board (BB) General Schedule (GS) Private Sector None of the above Grade: All Grades 1 Have you received an employee performance appraisal rating in the previous 12 months? Answer to this question is required Yes 1.1 Indicate who officially rated your performance (e.g., immediate supervisor, 2nd level supervisor, acting supervisor, etc.). Also, indicate your rating in terms of the performance system (e.g., 3 level rating out of a 5-tier system; 2 level rating out of a 3-tier system; Pass rating out of a Pass/Fail system). Maximum length of 250 characters.   No n the last three years, have you been recognized for your performance, accomplishments, and/or contributions at work? Answer to this question is required Yes 2.1 Indicate the type of recognition received (e.g., monetary award, time off award, safety award, plaque, etc.), for what purpose, and from whom (e.g., supervisor, co-worker, community or government official). Maximum length of 250 characters.   No Gary Munson Robert Ulep  916-978-5487    rulep@usbr.gov .

Essential Functions: Prepare and define the project scope of work, detailed schedules, budgets, objectives, and deliverables for projects involving all relevant stakeholders and ensuring technical feasibility. Document the baseline for projects, and decompose complex work activities into manageable components. Identify project resource requirements and coordinate directly and indirectly with project staff to ensure successful completion of the project. Organize project team members to ensure communication and understanding of scope, timeliness, assignments, and objectives. Participate in work as applicable. Manage costs, schedules, and quality by overseeing project deliverables. Perform on-going review of project status; identify possible project risks. Recommend and implement risk mitigation solutions as approved and as appropriate. Manage project scope and change control and escalating issues where necessary. Notify management team early of potential technical, schedule, and budget overages or shortfalls.      Interface with project staff and stakeholders to manage changes to the project, which may involve changes to technical requirements, scope, cost, and schedule. Assist with the detailed reviews of Request of Proposals (RFP). Assist and/or lead a team to develop technical elements, scheduling and price estimates Provide weekly, monthly, and quarterly status reporting on project performance using best practices both internally and externally Participate in technical activities throughout the development life cycle of the project, and maintain a close technical involvement with all contributing developmental organizations. Assist with the development and support of local project management group processes, procedures, and best practices   Required Skills   Ability to multi-task Good communication skills Creative thinking and problem solving skills Ability to work in an engineering team environment   Required Experience     Bachelor’s Degree or equivalent combination of education and experience A minimum of two years’ experience in project management or related field Solid work experience with Microsoft Office applications including MS Project Experience working with project management methodology including budget development, project planning, control and assurance methodologies, project management software and finance and accounting concepts and practices, preferred Experience working with techniques and approaches related to the architecture, development, integration, and deployment of project phases, preferred Must be able to obtain and maintain a DoD Secret Security Clearance, which requires U.S. Citizenship or U.S. Naturalization Valid driver’s license What We Offer Everyday Wellness: Access to on-base fitness centers, golf courses, pools, bowling Alleys, beach access and restaurants. Financial Opportunities: 401k savings program with company match and vesting on day one, retail and merchant employee discount programs, life insurance, business travel insurance and more. Work/Life Balance:  Tuition reimbursement programs and flexible schedules. Equal Opportunity: Commitment to diversity and strategic partnerships. Note: This job description describes the general nature of the duties and requirements of the job.   It is not intended to be an exhaustive list or to limit the supervisor's ability to modify work assignments as appropriate   RGNext is committed to recruiting, hiring, and fostering the most qualified employees.   RGNext provides equal employment opportunity to all employees and applicants without regard to an individual’s protected status: race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/parental status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any other protected status, and to base all such employment decisions upon the individual's qualifications and ability to perform the work assigned.  

Essential Functions     Provide the first line of technical support to all LISC Information System end-users.   Respond to user questions and inquiries via telephone, email, web and other communication methods.   Enter, assign and track service requests in the on-line work-order system. Refer service issues to IT management.   Provide technical advice to solve basic routine user hardware and software problems or questions including desktop computer hardware and software and enterprise system software.   Provide professional, courteous, prompt and accurate support and solutions to users.   Communicate, analyze and assist the customer in troubleshooting routine user problems and provide proper solutions and/or remedies or elevate to the next level of support.     Properly document problem ticket into on-line Help Desk System .    Assist in the operations of enterprise systems as needed.   Assist in user accounts creation and updates as needed.   Follow help desk and departmental guidelines and operating procedures.   Work closely with senior helpdesk coordinator and other IT staff to acquire additional technical and nontechnical knowledge.   Performs other related duties as required.      Required Skills     Ability to analyze and troubleshoot user problems via the telephone.   Ability to communicate professionally, accurately and effectively in both verbal and written, as well as on the telephone.   Ability to convey technical procedures and directions in layman’s terms.   Ability to work well in a team environment.   Good verbal and written communication and organizational skills.   Self-motivated, self-starter, ability to multi-task.   Ability to function in a dynamic environment with changing requirements and priorities.    Required Experience     Associate’s Degree in computer science, computer information systems or a related field; or an equivalent combination of experience and education.   Zero or more years’ experience in performing help desk/operation functions or assisting users with computers problems or questions in person.   Knowledge of principles and operations of computer systems and related peripheral equipment.   Proficiency with computer operating systems, including Windows 7, 8.1 and 10.   Proficiency in the operation and use of personal computers, utilizing word processing, spreadsheet, and database management software programs (e.g., Microsoft Office Suite, Word, Excel, Access, PowerPoint, etc.), the Internet browser, websites and e-mail systems.   Good knowledge and understanding of networking and personal computer hardware.   Requires DoD 8570 certifications: A+, Net+ and Security+ or be able to obtain and maintain these certifications within six months of employment.   Experience in troubleshooting PC software and hardware.   Must be able to obtain and maintain a DoD Secret Security Clearance, which includes U.S. citizenship or U.S. naturalization.   Valid U.S. Driver’s License required.   Willing to travel 15%.    What We Offer     Everyday Wellness: Access to on-base fitness centers, golf course, pool, bowling alley, beach access and restaurants   Financial Opportunities: 401k savings program with company match and vesting on day one, retail and merchant employee discount programs, life insurance, business travel insurance and more   Work/Life Balance:  Tuition reimbursement programs and flexible schedules   Equal Opportunity: Commitment to diversity and strategic partnerships    Note: This job description describes the general nature of the duties and requirements of the job. It is not intended to be an exhaustive list or to limit the supervisor's ability to modify work assignments as appropriate.      RGNext is committed to recruiting, hiring, and fostering the most qualified employees.   RGNext provides equal employment opportunity to all employees and applicants without regard to an individual’s protected status: race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/parental status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any other protected status, and to base all such employment decisions upon the individual's qualifications and ability to perform the work assigned.   RGNext Corporate Responsibilit Opens a New Window. y.