Regional Court Team Supervisor - GC Services (Fresno)

$14.00 - $20.00 hourly
  • GC Services
  • Fresno, CA, USA
  • Apr 15, 2019
Full time Supervisor

Job Description

Overview

Responsible for providing administrative support at various superior court client facilities by performing the following duties.                                                                                                                                                                                            

Responsibilities

  • Oversees multiple locations at various superior court houses
  • Maintains good client relations
  • Assists customers with information regarding their cases
  • Accepts payments on cases; documents respective account upon receipt of payment
  • Prepares/makes daily bank deposit (or entrusts to courier); safely secures all funds
  • Reports payments to the Bookkeeping department for immediate processing
  • Processes postdated checks and unidentified payments per required guidelines
  • Arranges court appearances before Commissioner/Judge upon request
  • Processes abstract release requests for the customers
  • Identifies delinquent cases for placement
  • Researches disputed accounts; records the findings as important notes
  • Assists Court staff with any additional tasks
  • Performs other duties/responsibilities, as required
  • Trains new Superior Court Representatives.
  • Conducts cash audits; maintains court compliance.
  • Adhere to Company attendance, punctuality, and meal and rest break requirements
  • Maintain concentration and focus in order to meet performance goals
  • React positively to an ongoing, changing environment
  • Demonstrate the ability to handle pressure when attempting to meet deadlines and performance goals
  • Maintain good working relationship with assigned supervisors and coworkers
  • Work safely without presenting a threat to self or others
  • Perform additional duties as required by management from time to time

 

Qualifications

Employees are required to have a High School Diploma or GED

One year of Customer Service experience.

Preferred one year of Court experience and one year of cash handling experience

 

 

 

Craig Hannon