Field Service Technician - LA

$55,000 - $65,000 yearly
  • Voith
  • Los Angeles, CA, USA
  • Apr 09, 2019
Full time Automotive Consultant Design Engineering General Business Installation-Maint-Repair Manufacturing Other Skilled Labor Transportation

Job Description

JOB TITLE: Field Service Technician

LOCATION: Los Angeles, CA area with some travel throughout the Southwestern USA

SUMMARY: Service support for Voith Turbo product line including direct interface with Fleet, Dealers, and OEM customers

ESSENTIAL FUNCTIONS:  Provide service and technical support for Voith Turbo products as directed by sales/service group representatives in the Los Angeles, CA area and the greater Southwestern USA, as required.  Duties include repair, rebuild, and technical/diagnostic support for primarily bus transmissions and other power transmission equipment.  Interact daily face-to-face and via phone with customers (Fleet, Dealers, and OEM customers).  Travel (required - 60%) to remote job sites (mostly Domestic, but some international) and provide the full range of technical and service support to customers.  Provide complete service and expense reporting as per published company guidelines.  Provide Supervisor with Labor Allocation Reports.  Participate in all mandated product training and facility safety programs as provided.  Other duties as assigned.

QUALIFICATIONS:  Associates Degree (A.A.) preferred or equivalent from 2-year College or technical school.  2-3 years related experience and/or training; or equivalent combination of education and experience.  Good interpersonal skills for daily interactions with customers.  Knowledge of general repair and maintenance practices for power transmission equipment with sufficient product knowledge to resolve customer issues  Strong Electrical skills and ability to operate a variety of electronic diagnostic devices such as multimeters/voltmeters and computers.  Read and understand drawings/schematics  Welding/Torch abilities  Good organizational skills  Working knowledge of Windows system.  Sufficient product knowledge to resolve customer issues  

Please note:  A must-have is Leadership Skills for this position!

 

Jessica Fowlkes