Responsible for providing Four Diamond / Luxury “ Guest Service to our Guests. The Food Court Attendant greets our Guests and assists them to ensure that they receive a “Four Diamond / Luxury” level experience during their visit to our Food Court. The Attendant works in a dual role as a cashier and as a preparer of the food items offered at the venue. Thunder Valley Casino Resort employs food court attendants at Fatburger, Peet's Coffee, Pizza Hut, and Subway. Essential Functions • Responsible for practicing, supporting, and promoting Thunder Valley Casino’s “Winning Attitude” Company-wide culture and demonstrating Thunder Valley Casino’s 4-Diamond Service Standards at all times. • Responsibilities including but not limited to: • Welcome and connect with every guest to provide excellent Four Diamond Service Standards. • Discover guests’ needs and appropriately suggest additional products with every guest to enhance service and meet sales goals. • Respond to guests’ needs and say “thank you” to every guest. • Maintain customer service area and equipment in a clean and appealing manner. • Follow policies and procedures for operational flow at each station. • Performs cleaning tasks in accordance with the Duty Rosters and cleaning standards and works as a team player. • Present oneself professionally and demonstrate clear communication by using Four Diamond Service Standards with all guest and Team Member interactions. • Follow standards for merchandising, stocking, rotating, and proper storing all products. • Perform preventative maintenance in accordance with preventative maintenance checklist. • Follow cash handling and register policies. • Follow inventory stocking and recording guidelines. • Other duties as assigned.