Surveillance Agent / Trainee

$13.00 - $18.00 hourly
  • Thunder Valley Casino Resort
  • Lincoln, CA, United States
  • Feb 04, 2019
Full time Consultant Customer Service Hospitality-Hotel Law Enforcement

Job Description

Provide and maintain a covert and proactive surveillance operation that protects the Company's gaming licenses and assets. Perform responsibilities in accordance with all Company standards, policies, and procedures. • Responsible for practicing, supporting, and promoting Thunder Valley Casino’s "Winning Attitude" Company-wide culture and demonstrating Thunder Valley Casino’s AAA Four Diamond Service Standards at all times. • Be completely familiar with gaming regulations, the company’s Internal Control System, the departmental policies and procedures, and have working knowledge of applicable federal, state, and local laws. Ability to monitor other department’s policies and procedures. • Maintain current information on known cheaters, advantage players, scams, and illegal methods of gaming. • Thoroughly understand company emergency action procedures. • Cooperate with other departments and other Thunder Valley Casino’s Surveillance Rooms in protecting the assets of the company. • Attend court, hearings, and other legal meetings as a witness for Thunder Valley Casino’s, gaming regulatory agencies, or law enforcement agencies when appropriate. • Operate all surveillance CCTV and related equipment, and if necessary, conduct floor observations to detect any violations of law, policies, and procedures.



Natasha Glynn


Must be at least 21 years of age. • Must be able to obtain Gaming Work Card for the jurisdiction in which the property is located. • Must be professional and investigative.