Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective sales techniques; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick-up and delivery of products or services; driving a company-owned vehicle to and from customer locations; lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world-class service and goodwill to customers; performing managerial duties.
The ability to meet the physical requirements of the position
High School Diploma/GED; Bachelor's Degree preferred
Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs.
In order to comply with DOT (US) requirements, qualified candidates must, prior to their first day of employment:
Have an active driver's license
Be at least 21 years of age
Obtain a DOT medical certification
Provide documentation regarding their previous employment
Experience in industrial sales or customer service
Our employee-partners enjoy:
Medical, Dental and Vision Insurance Package
Disability and Life Insurance Package
Paid Time Off and Holidays
Career Advancement Opportunities