Admissions & Collections Clerk

The County of Riverside - Riverside University Health System is recruiting for multiple Admissions & Collections Clerk positions to join the team. The Temporary Admissions & Collections Clerk will review patient personal data to evaluate the patient's eligibility for medical assistance programs using formal medical programs guidelines.

The Riverside University Health System (RUHS) is an integrated health system delivering exceptional care to the residents of Riverside County.

 TAP Benefits: https://www.rc-hr.com/Find-A-Job/Job-Searching/Temporary-Medical-Assignment-Program/TAP-Benefits

Meet the Team!https://www.ruhealth.org/

The Admissions & Collections Clerk for these departments will review patient insurance forms and cards to ensure completeness and accuracy as required by assistance programs and private insurance carriers for billing and payment.

•  Evaluate possible assistance eligibility and refer patients to Medi-Cal and MISP as appropriate. Contact patient's medical insurance carrier to obtain authorization for treatment and verify eligibility and coverage.  
• Assist patients with scheduling hospital or clinic appointments in person or over the phone.Pre-register scheduled services during scheduling process or any time prior to receiving services as directed by supervisor or manager.   
• Receive and record payments for medical treatment from patients.  
• Record payment information on patient payment receipt and log this information on the appropriate forms.
•  Complete patient medical information or MISP Share of Cost Forms; attach cash payment receipt to ensure reimbursement from medical assistance program.
• Refer patients with problem accounts to Patient Accounts for review of account status among other duties as required.

OPTION I
Experience: Two years of clerical experience including three months performing admissions, collections, or billing functions in a hospital, mental health, or public healthcare agency. (Completion of 18 semester or 27 quarter units from an accredited college or university in secretarial sciences, office practices, business education, or a closely related field to the assignment may substitute for one year of the non-specialized experience.)

OPTION II
Experience: Two years of clerical experience including three months performing admissions, collections, or billing functions in a hospital, mental health, or public healthcare agency. (Completion of 360 hours of training from a recognized occupational training program in secretarial sciences, business education, or a closely related field; to the assignment may substitute for one year of the non-specialized experience.)
 
OPTION III
Experience: Two years of clerical experience including three months performing admissions, collections, or billing functions in a hospital, mental health, or public healthcare agency. (Six months of clerical experience in a medical setting may substitute for one year of the non-specialized experience.) 

ALL OPTIONS
Knowledge of: Modern office procedures including the preparation of reports and correspondence and filing; the operation of standard office equipment and medical terminology. 

Ability to: Ability to perform complete registration cycle, including collection of monies; effectively interview to obtain personal, family, and financial information; gather, record, and evaluate data in the admission of hospital patients and the handling of patient accounts; maintain accurate records; apply the rules and regulations pertaining to the admission of patients, private and public medical insurance, billing procedures, credit authorizations, and payment agreements; work with very ill, injured, and emotionally distressed people.

Veterans' Preference:
The County has a Veterans Preference Policy. Upload a copy of your (or your spouse's) Member-4 Form DD-214 (or NGB-22) indicating dates of service, and a copy of your spouse's letter of disability  (if applicable) with your application. 

For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for the veterans' preference. See the policy here (Download PDF reader) (Download PDF reader).

For more information regarding this position please contact Veronica Garcia at vergarcia@rivco.org. 

This posting is subject to close if a sufficient number of applicants are received.