RUHS Quality Assessment Manager

$84,609 - $135,067 yearly
  • Riverside County
  • Moreno Valley, CA, USA
  • Jun 25, 2020
Full time Health Care QA-Quality Control

Job Description

Job Title:
RUHS Quality Assessment Manager
Job ID:
Moreno Valley
Full/Part Time:
Salary Min:
Salary Max:
The Riverside University Health Systems (RUHS) - Medical Center (MC) has a vacancy for a RUHS Quality Assessment Manager located in Moreno Valley.

This position will recognize and address patient safety/risk exposure affecting quality care and outcomes by evaluating near misses, occurrences reports, clinical surveillance and regulatory /legislative standards.  The incumbent will also plan, organize, and direct the work of staff that performs the quality assessments and performance improvement program to ensure compliance with regulatory and accreditation standards and to enhance quality and safety of patient care.

The ideal candidate will have, at a minimum, five or more years of experience in an acute care setting, three years of which will be in a management role with experience in developing, implementing, and evaluating quality assurance and patient safety programs settings for a large health care system. Registered Nurses and ambulatory care experience is preferred.

Under general direction, plans, organizes, directs, and coordinates the activities of and operations of the Riverside University Health System (RUHS) Quality Management/Improvement programs; and performs other related duties as required.

The RUHS Quality Assessment Manager class reports to the RUHS Performance and Service Excellence Program Administrator. This class is responsible, through subordinates, for the strategic development, implementation, and evaluation of a comprehensive quality assessment/quality assurance and performance improvement programs, which enable RUHS to deliver quality care, manage health outcomes and promote patient satisfaction.

This class has been deemed eligible for the Performance Recognition Plan as set forth under Article 3, Section 311(C) of the County Management Resolution. Program eligibility requires employees to be in a leadership position, manage other employees or programs, and have significant influence on the achievement of organizational objectives.
Manage, through subordinates, the activities of the RUHS Medical Center and Care Clinics Quality Assessment Departments; responsible for the management and coordination of organization-wide quality assessment/quality assurance, risk management, and performance improvement activities.

Direct and coordinate the collection, analysis, organization, and reporting of patient medical information and statistics for quality of care assessment; meet the data needs of administrators, attorneys, governmental agencies, insurance firms, patients, and physicians.

Analyzes legislation pertaining to health care delivery as it affects patient care and health facility licensing.

Responsible for the development, implementation and maintenance of core measures and quality indicators for evaluating and improving quality of care, health outcomes and patient satisfaction.

Monitor and analyze all incident reports, investigate where appropriate, and make recommendations to prevent their recurrence.

Collaborate with physicians, hospital, and ambulatory care managers, and staff in identifying quality and performance improvement opportunities and improving health outcomes.

Collaborate with RUHS Administration, medical staff, department managers, nursing, and ancillary personnel to identify quality improvement opportunities, organize resources for providing quality and safe patient care and enhance patient satisfaction.

Prepare and monitor operating and capital expense budgets; evaluate staffing, equipment, service, and supply needs.
Education: Possession of a Bachelor's degree from an accredited college or university with major course work in healthcare, business administration, nursing, medical records management, or a closely related field. (A Master's degree from an accredited college or university in nursing or healthcare administration is preferred.)

Experience: Five years of supervisory experience in a hospital or healthcare agency, which included experience in managing Quality Assessment/Quality Improvement and Risk Management.

Knowledge of: Accreditation and licensure standards for acute care facilities; Joint Commission standards, federal, state, and local requirements related to healthcare; current trends in quality improvement and risk management; the principles and practices of management and budgeting.

Ability to: Manage a comprehensive quality assessment program; plan, direct, coordinate, and supervise the work of subordinate staff; comprehend, interpret, and apply various laws, rules and regulations related to the hospital; prepare and produce annual budget and staffing plans; analyze medical records/chart review results; deal with management and personnel problems; evaluate and maintain effective working relationships; prepare clear and concise written and oral reports.
License/Certificate: Possession of a valid California Driver License may be required.

Current valid license to practice as a Registered Nurse in the State of California is preferred.

Certification as Certified Professional in Healthcare Quality is preferred.
Lean Six Sigma certification is preferred.
This recruitment is open to all applicants.

Applicants who are current County of Riverside employees and/or current employees of the Riverside University Health System - Medical Center may be considered before other applicants depending on the volume of applications received.

Qualified applicants may be considered for future vacancies throughout the County.
The preliminary closing date for this posting is Monday, July 27, 2020 at 11:59 pm (PST), however postings may close at any time.

Applications received prior to the closing date will be considered based on the information submitted.  Changes or alterations cannot be accepted.  No late applications will be permitted.

Applications must be submitted through Job Gateway at

Include relevant work experience details on resume and/or application.

Applicants who fail to provide information demonstrating they possess the position requirements may not be considered further in the application process. A description of job duties directly copied from the job classification or job posting will not be considered.

Upload a copy of any license(s), degrees, and/or related employment documents to your Job Gateway account.

If you are a veteran, a spouse of a 100% disabled veteran, or a surviving spouse of a veteran who died of service-connected causes, submit a copy of your (or your spouse's) Member-4 Form DD-214 (or NGB-22) indicating dates of service, and a copy of your spouse's letter of disability (if applicable) to the Human Resources Department at For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference.

All documentation referenced above should be submitted to before this job posting expires. Please remember that you will need to resubmit your Member-4 Form DD-214 (or NGB-22), and a copy of your letter of disability (if applicable) for some public safety positions even if you have submitted one in the past to the County of Riverside.
Riverside University Health System (RUHS) is an integrated health system delivering exceptional care to residents of Riverside County, through a network of skilled healthcare professionals.  RUHS includes the 439-bed Medical Center in Moreno Valley accredited by the Joint Commission, 10 Federally Qualified Health Centers (FQHCs), specialty clinics, and the departments of Behavioral and Public Health.  RUHS is a teaching organization that provides training for doctors, nurses and allied health professionals, and is affiliated with Loma Linda University, University of California System and Western University of Health Sciences.  RUHS employs about 6,000 team members.

The RUHS-Medical Center is a Level II Trauma Center and provides high quality adult and pediatric acute care, emergency and trauma medical care, and specialized health services that include the Stroke Center and chronic disease management.  The FQHCs, located throughout Riverside County, deliver comprehensive outpatient primary and preventive care.  Community-based services for adults and children with mental health issues and substance abuse challenges are provided by the RUHS-Behavioral Health Department.  The RUHS-Public Health Department offers a wide range of services and programs, such as disease control, children's medical services and nutrition services, to promote and protect the health of the residents of Riverside County.

The RUHS is committed to the health and well-being of all communities in Riverside County.
For specific questions regarding this position, contact Brandon Lee at or (951) 955-9093.

Benefits and detailed job description information is available for all Riverside County classifications on the job descriptions page at

Information regarding employment requirements, including pre-employment drug/alcohol test, background check, physical exam, initial probationary period is available at  Procedures for reasonable accommodation, as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA), may be found at

~ Applications must be submitted through the Riverside County Job Gateway System.
~ Current County Employees must use their Employee Self-Service Account to apply.
~ All other applicants must apply using
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non job-related factor.

Riverside County offers diversity that few locations can match.  To find out more, please visit
Jason Bailey


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