Covered 6 is a veteran owned Security Training academy located in Moorpark, CA. It is comprised of three comprehensive professional training programs, Cyber Security, Executive Protection, and Physical Security. Each has been designed with the latest input from industry experts and is taught by tenured instructors with the knowledge and experience needed for success.
Covered 6 is looking for a talented Academy Representative to assist potential students through the enrollment process. We require someone who is high energy, customer service oriented, hungry to succeed, and comfortable working in a fast paced environment.
Our Academy Representative plays an important role in the success of our overall goals by facilitation of processes from lead to student. If you think you have what it takes to join our team, we want to hear from you.
Responsibilities: ● Qualifying and developing inbound and outbound leads and responding to inquiries ● Utilize different methods of communication with potential students ● Managing and overcoming potential student challenges ● Accurately tracking all communication in CRM system ● Working collaboratively with team members to achieve goals ● Working with Salesforce (Knowledge of Salesforce is preferred, but not required)
Requirements: ● 6 months + experience with a track record of success in covering leads ● Energetic personality who communicates effectively and respectfully with customers over the phone and email ● Excellent attention to detail and strong organizational skills ● Self-starter with strong problem-solving skills ● Ability to work independently and in a team environment, treats everyone with respect ● Basic knowledge of U.S. Military, Security, IT, and Law Enforcement