AAA Northern CA

  • Walnut Creek, CA, United States

For over a century, AAA has continued to redefine itself to become a multi-faceted leading provider of travel, insurance and auto services. We know you’re as versatile as we are and that every aspect of your personality adds to the skills and knowledge you bring to AAA. That’s what makes you so exceptional, and what you offer our Members and the communities we serve that much more unique. As an eligible Team Member, you have the chance to do honorable work, receive competitive compensation, a comprehensive benefits package and opportunities to grow your career.

The second-largest regional Member club of the national organization, AAA Northern California, Nevada & Utah is headquartered in Emeryville, California, and brings together:

  • An award winning work culture and environment
  • 2,800 employees to serve over 4 million Members
  • Over 75 branch offices across Northern California
  • Eleven branch offices across Nevada
  • Six branch offices across Utah

 

AAA Northern CA San Jose, CA, United States
Jan 06, 2018
Full time
Essential Functions * Completes all automotive maintenance and repairs: engine repair, gas and diesel, automatic transmission/transaxle diagnosis and repair, manual transmission/ transaxle diagnosis and repair, suspension and steering diagnosis and repair, brakes diagnosis and repair, including ABS/traction control, electrical diagnosis and repair, heating and air conditioning diagnosis and repair, engine performance diagnosis and repair. * Maintains in-depth knowledge of specialized skills, and continue to develop additional technical skills, to enable flexibility in work assignments. * Maintains a clean, well-organized work area. Properly maintains tools and equipment and follow safety procedures as outlined in the safety information supplied by each equipment manufacturer and corporate safety policies. * Organizes the work presented and plan for the highest efficiency in the performance of all job functions, including vehicle movement. * Accurately performs repairs and maintenance on all vehicles presented in a professional manner, as specified in manufacturer-designed procedures or accepted industry practices. * Accurately completes all paperwork, including, repair information on work orders, information for state and emission inspections, etc. * Verifies repairs are properly completed by re-testing repaired system to ensure proper function and road tests vehicles, as necessary, to identify concerns or validate repair. * Returns vehicle in clean condition; does not disturb personal property in the vehicle unless movement is required for repair procedures. * Completely reviews repair orders with Service Advisor to ensure all repairs requested are completed. * Obtains approval from Service Advisor, who will create an estimate and obtain customer approval before work begins. Submits written requests to the service advisor for approval to sell any additional items that are identified and determined to be worn or defective upon disassembly of a system or sub system. * Reads, understands and utilizes appropriate technical bulletins. * Attends automotive classes’ seminars and meetings, as recommended by management. * Performs other related duties as required.   Knowledge/Skills/Abilities * Knowledge of PC-based automotive computer equipment and software applications. * Effective organizational and analytical skills, along with effective written and oral communication skills to enable accurate completion of assignments and effective interaction with others. * Ability to adjust work schedule and priorities to meet business needs. * Bilingual communication skills (preferred)   Education & Experience / Licenses & Certification * High school or equivalent required. Automotive trade school certification or equivalent preferred. * Must be ASE Certified in 4 levels from A1-A8, X1 * EPA Certified in Refrigerant Recovery required * Smog license, ASE G1 and A9 a plus * Must possess and maintain a valid driver’s license with a satisfactory driving record and the ability to operate passenger vehicles and light and medium-duty trucks with automatic and manual transmissions. * 3 yrs experience inspecting and repairing cars and light trucks.   Work Environment/Physical Requirements Lifting and carrying tires and parts, weighing up to 50 pounds, several times a day; bending and kneeling to vacuum and clean vehicles; pushing cars several times a month; and climbing ladders to retrieve parts several times a day. Some exposure to loud noises every day for up to 30 minutes at a time from air tools and auto repair equipment. A percent of time is spent traveling by car to pick up parts.   Competency Communication (Intermediate) Interpersonal Savvy (Learning) Customer Centricity (Intermediate) Time Management (Intermediate) Adaptive Learning (Learning) Problem Solving (Learning)   We’ll value your skills and experience. We’re building a performance organization with heart and developing a pipeline of tomorrow’s leaders. Your work will be enhanced with training opportunities, a mentoring program and our Promote-from-within philosophy. We celebrate our diversity and leverage the power of many minds.   Competitive Pay and excellent benefits package!   Natasha Glynn Team B   Natasha Glynn, CTR Resource Manager Work For Warriors Phone: (916) 854-1363 E:mail: Natasha.Glynn@WorkForWarriors.org http://workforwarriors.org/ https://www.facebook.com/TeamWFW/ https://www.linkedin.com/company/WFW
AAA Northern CA Oakland, CA, United States
Jan 06, 2018
Full time
Located in Oakland’s Jack London Square, A3Ventures is the innovation lab and capital investment engine of AAA. We anticipate needs and shape innovations to help people make sense of our rapidly changing world.   As a Head of Technology, CarConnect you will be a core part of an agile and passionate team charged with developing, incubating, and launching a portfolio of businesses that:   ● Embrace key megatrends, disruptive technologies, and business models; ● Are collectively capable of generating ~$400+ million in revenue during the next 10 years; and ● Leverage the privileged assets, resources, and distinctive capabilities of AAA.   Who You Are. You are a technology leader with experience crafting and delivering connected experiences, leveraging software to create products and services that people love. Product leaders at A3V are communicators, decision makers and doers. We’re looking for people with a broad base of skills, a track record of success, and a penchant for service design. You drive the development and execution of the IT strategy, bringing best-in-class products and experiences to our Members. You work with technical vendors and internal teams to drive large scale projects.   What You Will Do. ● Product expert: Be the technical product expert and understand how our product fulfills consumer needs. Understand the details of the full technology stack, including its limitations and scalability. Product development: Serve as technical product manager, working with other teams to understand their needs, build user stories, prioritize development efforts, and deliver new features. ● Vendor relationships: Communicate functionality and design requirements to internal and external stakeholders; own relationships with technology vendors, ensuring ongoing alignment and accountability. ● Data security: Ensure the continued protection of all consumer and enterprise data. ● IT strategy: Establish enterprise technology roadmap, developing IT policies and systems to support the execution of business strategy. Assess build vs. buy opportunities, recommend vendor selection, and negotiate terms. Manage budget and optimize resources. ● Ideate: Collaborate with a cross-functional team of designers, engineers, and marketers to come up with ingenious, innovative solutions to address new problems and opportunities. Leverage business acumen to create solutions that drive business outcomes. ● Design: Understand the current and future needs of AAA Members; create and execute experiments and rapid prototypes to understand our members pain points and how to solve them.   ● Deliver: Articulate user stories, create mockups and identify metrics for pilot and product success. Operate hand-in-hand with distributed engineering teams to deliver new products and services. Understand and manage dependencies and the timing and feature mix of releases. ● Roadmap: Own the vision and roadmap for your product. Manage your product roadmap to deliver the right features at the right time. Monitor the metrics to understand the success of those new products.   What You Have Done. ●Product Management – Planning, forecasting, production, or marketing of a product or products at all stages of the product lifecycle. (Advanced) ●Product Development – Skilled in the conceptualization, design, development and marketing of newly created or newly rebranded goods or services. (Advanced) ●Vendor Management – Create and monitor vendor relationships. Negotiating and monitoring the length and substance of contracts. Stay up to date on new technologies. Maintain contact with current vendors and reaching out to new vendors. Supervise and direct the work of assigned occupational/leased employees. (Advanced) ●Data Security – Ensure the continued protection of all consumer and enterprise data. (Advanced) ●Strategic Planning – Formulates, sets goals, determines actions to achieve the goals, and mobilizes resources to execute the actions. (Advanced) ● Project Management – Develop project schedules, defines project objectives, sets goals and determines measures to track progress. (Advanced) ●Bachelor’s degree in computer science or a related field (Required) ●Advanced degree (Preferred) ●8 years of Technical Product Management experience in a related industry (Preferred) ●4 years leadership using Agile development methodologies (Preferred) ●2+ years of coding experience (Preferred) ●Experience working with technical vendors and internal teams to drive large scale (Preferred)   Why Join Us? ● Impact. Reinvent AAA and the value propositions we will deliver to over 5.7 MM Members (57MM in North America) whose lives we help improve. Leverage the best of established corporate resources combined with start-up speed and agility to create real and meaningful impact. ● Recognition. We offer a competitive total compensation package including base salary, both annual and long-term lucrative performance bonuses, benefits, and 401(k) Company match with additional discretionary contribution potential.   * Lifestyle. We do honorable work, and we practice our values: respect, integrity, teamwork, and service.   Natasha Glynn Team B Natasha Glynn, CTR Resource Manager Work For Warriors Phone: (916) 854-1363 E:mail: Natasha.Glynn@WorkForWarriors.org http://workforwarriors.org/ https://www.facebook.com/TeamWFW/ https://www.linkedin.com/company/WFW
$20 - $45 hourly
AAA Northern CA Oakland, CA, United States
Dec 21, 2017
Full time
Located in Oakland’s Jack London Square, A3Ventures is the innovation lab and capital investment engine of AAA Northern California, Nevada & Utah. We develop and launch new products and services that help people thrive in our rapidly changing world. We are working on an exciting project to pilot a home services product and are eager to recruit an exceptional Assistant Home Services Manager . In this role, you will be challenged to raise the bar of what homeowners can expect from their service providers. As we begin the launch of our innovative new initiative, we want to put service first and make sure we exceed our customers’ wildest dreams! Who You Are Have worked 2+ years in residential construction, building maintenance, home inspection, or estate management Enjoy working with your hands Strong desire to please people and learn the construction business Excellent interpersonal communication skills Fluency in professional use of written and verbal English Comfortable with electronic resources such as mobile apps, Internet searches, GPS navigation, data storage and documentation, and email Must have a valid CA driver’s license Must have reliable transportation What You’ll Do Work as part of a 2-man team, along with a Senior House Manager, to discuss our services and demonstrate use of our mobile technology to homeowners who’ve subscribed to our service Assist the Senior Manager with in-home visits to assess deferred and recurring maintenance needs Learn to identify and perform basic home repairs and preventative maintenance with a bias on health and safety Help with the creation of detailed reports including notes, videos, and photos using our proprietary data collection app Support our homeowner clients by performing basic tasks around their property, such as minor painting, gutter cleaning, power washing, filter changes, basic carpentry, and other related tasks. Study and train to learn basic construction techniques with the goal to advance toward Senior House Manager COMPETITIVE PAY! EXCELLENT BENEFITS!   Natasha Glynn Team B Natasha Glynn, CTR Resource Manager Work For Warriors Phone: (916) 854-1363 E:mail: Natasha.Glynn@WorkForWarriors.org http://workforwarriors.org/ https://www.facebook.com/TeamWFW/ https://www.linkedin.com/company/WFW  
$20 - $45 hourly
AAA Northern CA Oakland, CA, United States
Dec 21, 2017
Full time
Located in Oakland’s Jack London Square, A3Ventures is the innovation lab and capital investment engine of AAA Northern California, Nevada & Utah. We develop and launch new products and services that help people thrive in our rapidly changing world. We are working on an exciting project to pilot a home services product and are eager to recruit an exceptional Senior Home Services Manager . In this role, you will be challenged to raise the bar of what homeowners can expect from their service providers. As we begin the launch of our innovative new initiative, we want to put service first and make sure we exceed our customers’ wildest dreams! Who You Are 10+ years in residential construction, building maintenance, home inspection, or estate management Basic understanding and hands-on familiarity with a wide range of residential plumbing, electrical, and HVAC systems Excellent interpersonal communication skills Fluency in professional use of written and verbal English Comfortable with electronic resources such as mobile apps, Internet searches, GPS navigation, data storage and documentation, and email Must have a valid CA driver’s license Previous licensure in a construction trade a plus (expired ok) What You’ll Do Meet with homeowners to discuss our services and demonstrate use of our mobile technology Conduct in-home visits to assess deferred and recurring maintenance needs Identify and perform basic home repairs and preventative maintenance with a bias for health and safety Make informed recommendations of services homeowners need and can benefit from Create detailed reports including notes, videos, and photos using our proprietary data collection app Follow-up on requests and help coordinate outsourced services when necessary Supervise and train an apprentice in basic construction techniques FULL TIME. EXCELLENT BENEFITS. COMPETITIVE PAY. Transitioning Military/Veterans with Military Specialties in Engineers/Combat Engineers/Horizontal Construction/Civil Engineer experience should apply! Natasha Glynn Team B Natasha Glynn, CTR Resource Manager Work For Warriors Phone: (916) 854-1363 E:mail: Natasha.Glynn@WorkForWarriors.org http://workforwarriors.org/ https://www.facebook.com/TeamWFW/ https://www.linkedin.com/company/WFW
$17 - $18 hourly
AAA Northern CA Oakland, CA, United States
Dec 21, 2017
Full time
A career with AAA Northern California, Nevada, Utah, Arizona, and Mountain West is unique, just like you. We’re a mission-driven Member services organization. We have a saying here at AAA that we aspire to be America’s most trusted organization absolutely famous for doing the right thing . With more than four million Members, our purpose is to bring peace of mind to Members so that they can enjoy life more. We work hard to create an environment where you can thrive and where you use your skills and talents to help us deliver legendary Member service. You’ll help have a positive impact on the diverse communities we serve, too. AA is known for providing exceptional products, service and experiences to our members. Our Battery/Light Service Technicians provide outstanding member experiences by ensuring our members safety on the road. Why work for us? Great Pay – $17.50/hour + a 5% increase after 6 months + incentive pay Training – You’ll attend a thorough, comprehensive training program Benefits – Medical, Dental, Vision, wellness program and more! 401k Matching – $1 for $1 company match up to 6% of pay Annual Incentive Plan – Eligibility to participate in AAA NCNU annual bonus plan Paid Time Off – Ten hours per month, ten holidays annually, one floating holiday and 24 hours per year earmarked for volunteer activities Collaborative Environment – AAA will value your contribution to providing exceptional service to our members What our Battery/Light Service Technicians do: Driving and operating a service vehicle (i.e. flat tire changes, lock-out, fuel delivery services, etc.) On-scene time interacting with customer/establishing rapport, building relationships, trust and problem solving Utilizing on-board computer, radio communications, and mapping systems Completion of daily paperwork (i.e. call-logs, battery invoices, cash receipts, etc.) Inspecting and submitting maintenance reports of company vehicles for safe and efficient operation Education and training. I.E.: AAA Compliance Training, RPST,TSAAC, Lock-out, PSP, Battery Service Training Education & Experience/Licenses & Certification Ability to drive a manual/automatic shift vehicle Customer service experience required Basic math skills Basic automotive knowledge At least 5 years’ experience operating a motor vehicle with a valid driver’s license Basic computer knowledge Bilingual communication skills a plus High School Diploma or GED equivalent required Must successfully pass a background check We’ll value your skills and experience. We’re building a performance organization with heart and developing a pipeline of tomorrow’s leaders. Your work will be enhanced with training opportunities, a mentoring program and our Promote-from-within philosophy. We celebrate our diversity and leverage the power of many minds. Natasha Glynn Team B Natasha Glynn, CTR Resource Manager Work For Warriors Phone: (916) 854-1363 E:mail: Natasha.Glynn@WorkForWarriors.org http://workforwarriors.org/ https://www.facebook.com/TeamWFW/ https://www.linkedin.com/company/WFW
$17 - $18 hourly
AAA Northern CA Oakland, CA, United States
Dec 19, 2017
Full time
A career with AAA Northern California, Nevada, Utah, Arizona, and Mountain West is unique, just like you. We’re a mission-driven Member services organization. We have a saying here at AAA that we aspire to be America’s most trusted organization absolutely famous for doing the right thing . With more than four million Members, our purpose is to bring peace of mind to Members so that they can enjoy life more. We work hard to create an environment where you can thrive and where you use your skills and talents to help us deliver legendary Member service. You’ll help have a positive impact on the diverse communities we serve, too. AAA is known for providing exceptional products, service and experiences to our members. Our Road Service Technicians (Tow Truck Drivers) provide outstanding member experiences by ensuring our members safety on the road. Why work for us? Great Pay – $17.50/hour + a 5% increase at 6 months + incentive pay Training – You’ll attend a thorough, comprehensive, three week training program Benefits – Medical, Dental, Vision, wellness program and more! 401k Matching – $1 for $1 company match up to 6% of pay Annual Incentive Plan – Eligibility to participate in AAA NCNU annual bonus plan Paid Time Off – Ten hours per month, ten holidays annually, one floating holiday and 24 hours per year earmarked for volunteer activities Collaborative Environment – AAA will value your contribution to providing exceptional service to our members What our Roadside Service Technicians do: Driving and operating a service vehicle (i.e. loading/towing vehicles, flat tire changes, lock-out, fuel delivery services, etc.) On-scene time interacting with customer/establishing rapport, building relationships, trust and problem solving Utilizing on-board computer, radio communications, and mapping systems Completion of daily paperwork (i.e. call-logs, battery invoices, cash receipts, etc.) Inspecting and submitting maintenance reports of company vehicles for safe and efficient operation Education and training. I.E.: AAA Compliance Training, RPST,TSAAC, Lock-out, PSP, Battery Service Training Education & Experience/Licenses & Certification Ability to drive a manual/automatic shift vehicle Customer service skills and the ability to interact with a wide-range of people Basic math skills Basic automotive knowledge and at least 6 years’ experience operating a motor vehicle with a valid driver’s license Basic computer knowledge Bilingual communication skills a plus High School Diploma or GED equivalent required Vocational technical automotive training/certification or equivalent experience (preferred) ASE (Automotive Service Excellence) certification(preferred) We’ll value your skills and experience. We’re building a performance organization with heart and developing a pipeline of tomorrow’s leaders. Your work will be enhanced with training opportunities, a mentoring program and our Promote-from-within philosophy. We celebrate our diversity and leverage the power of many minds. Natasha Glynn Team B