A1 Garage Door Service

Fleet Manager Phoenix, AZ   Description Department : Accounting   Reports to : Corporate Controller    Job Summary:   Reporting to the Corporate Controller, the Fleet Manager will be responsible for the overall finance and operation of the 600+ vehicle fleet. Responsible for the creation and management of fleet policies and procedures, staff, and reporting.   Duties/Responsibilities: Manage fleet department back-office employees. Work with Area Managers to ensure compliance with all vehicle policies and procedures. Ensure standard vehicles in each market through re-allocation and/or purchase. Managing vehicle licensure and registration. Ensuring all fleet members have proper licensure and training. Monitoring Drivers to ensure adherence to proper driving practices. Provide KPI reports to management on budget, forecast, maintenance and fleet projects....

Director of Warehouse Operations Phoenix, AZ   Description    Department : Warehouse/Inventory    Reports to : Chief Operating Officer       Job Summary:    The Director of Warehouse Operations is responsible for managing our inventory for approximately 30+ warehouse locations, plus vehicle inventory, with a total inventory value of over $10 million. This is a hands-on role and will provide leadership and guidance to maximize operational efficiency by researching, recommending, developing, leading, implementing and monitoring the inventory strategies and processes that support operations for optimal performance.    Supervisory Responsibilities:   Managing a team of warehouse staff in our corporate location to set the model for all branch locations. Dotted line oversight to all warehouse managers in all locations. (~10 managers/supervisors)...

Job Type Full-time Description  Customer Service Specialist   Location : Remote Department : Customer Care Pay : $17.50/hr     Primary Purpose:     A Customer Experience Specialist will act as a liaison, provide product/services information, answer questions, schedule service appointments, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Must be organized, efficient, persuasive and have practical problem- solving skills. You will be interacting with our customers daily and having patient and respectful behavior is a must as you are representing A1 Garage Door Services.   Duties and Responsibilities: (This list may not include all the duties assigned)   Manage large amounts of incoming phone calls and outbound return call. Identify and assess customers’ needs to achieve satisfaction. Build...

Description    Location: Phoenix, AZ Department: Dispatch Pay: $13.50- $23 per hour (includes bonus structure based off KPI performance) Primary Purpose:  A Dispatcher maximizes daily service capacity by building efficient routes and proactively communicating with technicians and customers.   Responsibilities:  (This list may not include all the duties assigned) Routing and dispatching technicians to locations according to predetermined schedules, customer requests or immediate needs. Building relationships with technicians to better understand what motivates them. Communicating with technicians and customers throughout the day via telephone, text messaging and email. Focus on 1 call resolution whenever possible in order to provide our customers with a 5-star experience. Perform additional duties as required   Basic Position Requirements: Abilities: Excellent communication...

Job Type Full-time Description Front Desk Receptionist   Location: Phoenix, AZ Department: Corporate  Pay: $15-$18/hour, depending on experience  Primary Purpose: A1 Garage Door Service, the industry leader in garage door installation and repair, is looking for a new Receptionist to support our Phoenix Corporate Office. You will be responsible for performing clerical tasks within an office setting to support daily operations. Duties will include sorting and delivering mail and packages to employees, greeting visitors and vendors when they arrive onsite, and various clerical tasks as needed. To be successful in this role, you must have a detailed understanding of Microsoft Office, be organized and personable as you will be acting as the first point of contact at our corporate office.    Responsibilities:  (This list may not include all the duties assigned) Be prompt and responsive to email, text,...

Experienced A1 Garage Door Service Technician Flagstaff, AZ   Description   Garage Door Service Technician Apprentice Location: Flagstaff, AZ Department: Service  Pay: $65K- $85K per year Primary Purpose:  We are looking for a motivated Garage Door Technician to join our company. As our technician, you will be responsible for the sales and service of residential and custom garage doors. Technicians will travel to various service calls throughout the day. Each day will be different, as our company provides service and sales of new products and services. You will be interacting with customers daily throughout our service areas.    To be successful in this role, you will need to be organized, efficient, and have practical problem-solving skills. You will be interacting with our customers daily and having patient and respectful behavior is a must as you are representing...

Description    Garage Door Service Technician Apprentice Location: Flagstaff, AZ Department: Service Apprentice  Pay: $45K- $85K per year Primary Purpose: We are looking for a motivated Garage Door Technician to join our company. As our technician, you will be responsible for the sales and service of residential and custom garage doors. Technicians will travel to various service calls throughout the day. Each day will be different, as our company provides service and sales of new products and services. You will be interacting with customers daily throughout our service areas.   To be successful in this role, you will need to be organized, efficient, and have practical problem-solving skills. You will be interacting with our customers daily and having patient and respectful behavior is a must as you are representing our Garage Door company.   Responsibilities:  (This list may not include all the duties...

Job Type Full-time Description Outbound Sales Associate Pay: $15 PLUS BONUS (No Cap On Bonus-Average pay with bonus $20-+) Location: Remote Primary Purpose: An Outbound Sales Associate works customer leads that have reached out to the company regarding service or sales needs.  The individuals in this position are responsible for bridging the gap between initial customer engagement to scheduling an appointment that will be ran. To be successful in this role, you will need to be organized, efficient, persuasive and have practical problem-solving skills. You will be interacting with our customers daily and having patient and respectful behavior is a must as you are representing our Garage Door company.   Responsibilities:  (This list may not include all the duties assigned) Placing large amounts of outbound calls to customer engaged leads (You will NOT be cold calling) Identify and assess customers’ needs to...

Warehouse Associate   Job Type Full-time Description Job Type Full-time Description Warehouse Associate  • Location: Phoenix, AZ  • Department: Operations Primary Purpose: A1 Garage Door Service, the industry leader in garage door installation and repair, is looking for an organized individual to join our Warehouse team in Phoenix, AZ . This is person will assist in the daily tasks of executing the goals for the Warehouse including maintaining warehouse organization, managing inventory and assisting in garage door service work. Great starting position with flexibility and opportunity for growth.   Responsibilities: Assisting with organization and maintenance of warehouses  Maintaining physical inventory of warehouses and vehicles with Service Titan software Assisting in delivery between warehouses, supply houses and A1 techs. Preparation of garage doors for...

Torch Team Supervisor Fully Remote • CORP - Phoenix, AZ   Description Department:  Virtual Product Sales    Reports To:  Director of Sales    Job Summary:  A1 Garage Door Service is a leading national garage door service and installation company dedicated to providing exceptional products and services to our customers. With a strong reputation for quality, innovation, and customer satisfaction, we are seeking a Supervisor for our Torch Team. This role will oversee the Virtual Product Specialists through their daily tasks and workflow, ensuring quick responses and solutions to their team, holding them accountable to their goals, and working with management to achieve companywide goals. Supervisors will have up to 10 direct reports.      Duties/Responsibilities:  Monitor calls weekly for quality assurance for all direct reports...

A1 Maintenance Technician Kingman, AZ Job Type Full-time Description Maintenance Technician Location: Kingman, AZ Department: Service Pay: $45k-52k plus incentives Primary Purpose: We are looking for a motivated Maintenance Technician to join our company. As our Maintenance Technician, you will be responsible for the handling our Annual Maintenance Club Tune Ups, as well as working with our D2D team to install presold items. We will work hand and hand with the Area Manager and Market Lead to ensure that customers have a positive experience. You will be interacting with our customers daily and having patient and respectful behavior is a must as you are representing our Garage Door company. Requirements (This list may not include all the duties assigned) Worry Free Club Tune-Ups Focus on building value for the membership Running Inspections D2D calls Recalls and Call Backs Handling recalls and call...

A1 Garage Door - Service Manager Phoenix, AZ   Description Job Summary:    A1 Garage Door Service is the industry leader in garage door installation and repair. The Service Manager is an organized individual that can help our General Managers grow our company. The Service Manager will help assist in the daily tasks of a General Manager including scheduling, coaching, maintaining warehouse organization, managing inventory, and assisting in garage door service work.   Supervisory Responsibilities: Provides direct oversight and guidance to up to 20 field employees to include: service technicians and maintenance technicians. Duties/Responsibilities:    Responsible for batch/deposits, tracking Divvy expenses, and purchasing.  Track budgets and profit and loss statements.  Actively monitor and manage fleet. Order and organize non-inventory...

Office Administrator Phoenix, AZ  • Accounting   Description Job Summary:  Reporting to the Corporate Controller, the Accounting Office Administrator will be responsible for the licensing and filing requirements across the organization, general administrative support to the accounting management team, and specified payroll calculations and processing.   Duties/Responsibilities:   Work with external licensing company to ensure all licenses are current and accurate. Maintain master filing deadlines and report on status. File annual reports including, but not limited to, census and personal property tax. Work with the acquisitions team in setting up new states/locations for all required licensing.  Work with payroll company to resolve any withholding, SUI, local tax issues. Support the payroll administrator by calculating required spiff/bonus/manual commission calculations...

Torch Team Member Phoenix, AZ   Description Are you eager to have techs pass the torch to you? Are you confident in your ability to connect with customers over the phone and explain our great new door packages? Are you willing to ask the right questions to close the deal today? Are you able to professionally articulate yourself and our offerings in simple friendly terms? Do you have no fear of computers or technology and embrace the desk life? Join the Torch Team today if this sounds like you!!  The torch team is responsible for the following  Answering inbound phone calls from technicians who are in most cases standing with customers interested in new doors.   Building and presenting multiple options via phone call and digital presentation tools.  Utilize the outlined script to maximize performance and ask for the close  Consistently follow up with clients that were not a one call...

Description Experienced Garage Door Installer · Location: Tucson, AZ · Department: Install · Pay: $60K- $100K per year   Primary Purpose: We are looking for a motivated Garage Door Installer to join our company. As our Install technician, you will be responsible for the Installation of residential and custom garage doors. Technicians will travel to various service calls throughout the day. Each day will be different, as our company provides service and installation of new products and services. You will be interacting with customers daily throughout our service areas. We are offering a $3000, sign on bonus! Ask for details!   To be successful in this role, you will need to be organized, efficient, and have practical problem-solving skills. You will be interacting with our customers daily and having patient and respectful behavior is a must as you are representing our Garage Door company. Responsibilities:...

Description Garage Door Service Technician Apprentice Location: Tucson, AZ Department: Service Apprentice Pay: $45K- $85K per year Primary Purpose: We are looking for a motivated Garage Door Technician to join our company. As our technician, you will be responsible for the sales and service of residential and custom garage doors. Technicians will travel to various service calls throughout the day. Each day will be different, as our company provides service and sales of new products and services. You will be interacting with customers daily throughout our service areas.   To be successful in this role, you will need to be organized, efficient, and have practical problem-solving skills. You will be interacting with our customers daily and having patient and respectful behavior is a must as you are representing our Garage Door company. Responsibilities:  (This list may not include all the duties assigned) Assemble mechanical...

Description    Garage Door Service Technician Apprentice Location: Flagstaff, AZ Department: Service Apprentice  Pay: $45K- $85K per year Primary Purpose: We are looking for a motivated Garage Door Technician to join our company. As our technician, you will be responsible for the sales and service of residential and custom garage doors. Technicians will travel to various service calls throughout the day. Each day will be different, as our company provides service and sales of new products and services. You will be interacting with customers daily throughout our service areas.   To be successful in this role, you will need to be organized, efficient, and have practical problem-solving skills. You will be interacting with our customers daily and having patient and respectful behavior is a must as you are representing our Garage Door company.   Responsibilities:  (This list may not include all the duties...

Experienced A1 Garage Door Service Technician Kingman, AZ   Description   Garage Door Service Technician Apprentice Location: Kingman, AZ Department: Service  Pay: $65K- $85K per year Primary Purpose:  We are looking for a motivated Garage Door Technician to join our company. As our technician, you will be responsible for the sales and service of residential and custom garage doors. Technicians will travel to various service calls throughout the day. Each day will be different, as our company provides service and sales of new products and services. You will be interacting with customers daily throughout our service areas.    To be successful in this role, you will need to be organized, efficient, and have practical problem-solving skills. You will be interacting with our customers daily and having patient and respectful behavior is a must as you are representing our...

A1 Maintenance Technician Phoenix, AZ   Job Type Full-time Description Maintenance Technician Location: Phoenix, AZ Department: Service Pay: $45k-52k plus incentives Primary Purpose: We are looking for a motivated Maintenance Technician to join our company. As our Maintenance Technician, you will be responsible for the handling our Annual Maintenance Club Tune Ups, as well as working with our D2D team to install presold items. We will work hand and hand with the Area Manager and Market Lead to ensure that customers have a positive experience. You will be interacting with our customers daily and having patient and respectful behavior is a must as you are representing our Garage Door company. Requirements (This list may not include all the duties assigned) Worry Free Club Tune-Ups Focus on building value for the membership Running Inspections D2D calls Recalls and Call Backs Handling...

Primary Purpose: We are looking for a motivated Garage Door Technician to join our company. As our Technician, you will be responsible for the sales and service of residential and custom garage doors. Technicians will travel to various service calls throughout the day. Each day will be different, as our company provides service as well as new installations. You will be interacting with customers daily throughout our service areas.   To be successful in this role, you will need to be organized, efficient, and have practical problem-solving skills. You will be interacting with our customers daily and having patient and respectful behavior is a must as you are representing our Garage Door company.   Responsibilities:  (This list may not include all the duties assigned) Assemble mechanical components or machine parts. Adjust equipment to ensure optimal performance. Order replacement springs, sections, or slats Repair or replace worn or...