Walgreens

  • Fresno, CA, USA

Pride, purpose & promotions

You had it in the military and you can have it here too. You may be leaving the military, but you still have that same drive to lead, make a difference and better the lives of others. Consider Walgreens. Our mission is to help all people live healthier every day and veterans are a big part of our plans. That’s because we know that hiring a military veteran is one of the best decisions we can make. You’re proven leaders, quick learners, team players, and you know how to get the job done and motivate others with passion and pride.

Look below to learn how we support our veteran employees, and what opportunities are available as you transition from the military to civilian life.

Helping Veterans with Educational and Retail Opportunities (HERO) Program

Many veterans programs only offer a job. Walgreens is doing more by offering a path to store management. Our HERO Program is designed with our veterans in mind. The program merges the opportunity to continue to enhance your leadership experience in the civilian world, while pursuing a bachelor’s degree to help you achieve your educational goals.


Our Education Partner - Southern New Hampshire University

 

HERO Program participants will enjoy:

 

  • New team member and program support with Walgreens leaders
  • On-the-job mentorship with Walgreens leaders
  • LEAP Program Retail Management Training
    • Gain the knowledge, training and tools you need to succeed. Part of Walgreens University, our award-winning and college credit-eligible LEAP program fully prepares you to Lead, Engage, Advance, and Perform as a Walgreens Assistant Store Manager
    • Comprehensive curriculum focuses on three key areas linked to the Walgreens leadership model – Care, Win Together and Inspire – and is designed to prepare you for promotion to Assistant Store Manager (ASM) within two years
    • Instructor-led workshops as well as on-the-job training and one-on-one coaching with your manager/mentor allow you to grow, learn and thrive over 12 weeks, as you develop valuable relationships and address real business challenges

 

Store positions include:

  • Shift Lead
  • Assistant Store Manager Trainee (ASM-T)
    • ASM-Ts will remain in position for no longer than two years before receiving a promotion to assistant store manager (ASM), provided they are meeting performance expectations.
To apply for jobs in the HERO program, Click Here.

Support & Resources

W-Vets Business Resource Group (BRG): You’ll have the opportunity to join a grassroots network of current Walgreens team members composed of former veteran and military service members, active National Guard and Reserve service members, and military and veteran supporters. Activities include networking, peer mentoring, professional development and community service opportunities.

Employer Support of Guard and Reserve (ESGR): Walgreens has proudly pledged to recognize, honor and enforce the Uniformed Services Employment and Reemployment Rights Act, and to ensure our managers and supervisors have the tools they need to effectively manage team members who serve in the National Guard and Reserve.

We are also proud to offer Military Leave and Military Bridge Pay to eligible team members and employee store discounts are extended to spouses and eligible dependents.

Walgreens Fresno, CA, USA
Feb 06, 2020
Full time
• In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures. • Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers. • Models and delivers a distinctive and delightful customer experience. Customer Experience • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). • Develops strong relationships with most valuable customers. Operations • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow. • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities. • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products. • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. • Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager. • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. • May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers. • Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities. • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance. • Complies with all company policies and procedures; maintains respectful relationships with coworkers. • Completes special assignments and other tasks as assigned. Training & Personal Development • Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician. • Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. Basic Qualifications • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) • Requires willingness to work flexible schedule, including evening and weekend hours. Preferred Qualifications • Prefer six months of experience in a retail environment. • Prefer to have prior work experience with Walgreens. • Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. • Prefer good computer skills. • Prefer the knowledge of store inventory control. • Prefer PTCB certification     Greg Fillebrown
Walgreens Fresno, CA, USA
Feb 06, 2020
Full time
Description • Models and delivers a distinctive and delightful customer experience. • Registers sales on assigned cash register and provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). • Develops strong relationships with most valuable customers. Operations • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. • Recommends items for sale to customer and recommends trade-up and/or companion items. Assists with OTC products, and takes customer to aisle when possible. • Operates pharmacy systems to obtain patient prescription status. • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. • Implements Company asset protection procedures to identify and minimize profit loss. • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. • Has working knowledge of store systems and store equipment. • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. • Complies with all company policies and procedures; maintains respectful relationships with coworkers. • Completes special assignments and other tasks as assigned. Training & Personal Development • Attends training and completes PPLs requested by Manager or assigned by corporate     Greg Fillebrown
Walgreens Fresno, CA, USA
Feb 06, 2020
Full time
Job Objectives Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. Job Responsibilities/Tasks Customer Experience • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).Operations • Provides customers with courteous, friendly, fast, and efficient service. • Recommends items for sale to customer and recommends trade-up and/or companion items. • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products. • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow. • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities. • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. • Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager. • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. • Has working knowledge of store systems and store equipment. • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. • Complies with all company policies and procedures; maintains respectful relationships with coworkers. • Completes special assignments and other tasks as assigned.Training & Personal Development • Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. • Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. Walgreens, one of the nation's largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health and wellbeing enterprise. More than 10 million customers interact with Walgreens each day in communities across America, using the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services and advice. Walgreens operates 8,175 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. Walgreens omnichannel business includes Walgreens.com. Approximately 400 Walgreens stores offer Healthcare Clinic or other provider retail clinic services. As the neighborhood drugstore and retailer, our goal is to make health and happiness simpler, easier and within reach. And we remain a trusted wellness provider offering convenient access to important health services, such as immunizations and an array of pharmacy services that can help patients improve their health. To our team members, Walgreens represents a unique opportunity to excel in their careers in a welcoming and inclusive environment. We offer the chance to work in a truly supportive environment, and be a part of a progressive organization dedicated to the well-being of our customers, team members and the communities we all call home     Greg Fillebrown
Walgreens Fresno, CA, USA
Feb 05, 2020
Full time
• Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries. • Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers. • Models and delivers a distinctive and delightful customer experience. Customer Experience • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied etc.).Operations • Responsible for holding store keys to open and close without management as necessary. • Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries. • Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids. • Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package). • Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions. • Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations. • Assist with ensuring the Outdate program is followed with team members. • Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame. • Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested. • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager. • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. • Has working knowledge of store systems and store equipment. • Assist at Pharmacy out window as requested. • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). • Responsible for bag checks of team members before leaving the store. • Complies with all company policies and procedures; maintains respectful relationships with coworkers. • Completes special assignments and other tasks as assigned.Training & Personal Development • Attends training and completes PPLs requested by Manager. • Obtains and maintains valid PTCB certification or pharmacy license as required by state.Communications • Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present. • Reports disciplinary issues and customer complaints to management
Walgreens Fresno, CA, USA
Feb 05, 2020
Full time
• In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures. • Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers. • Models and delivers a distinctive and delightful customer experience. Customer Experience • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). • Develops strong relationships with most valuable customers.Operations • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow. • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities. • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products. • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. • Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager. • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. • May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers. • Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities. • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance. • Complies with all company policies and procedures; maintains respectful relationships with coworkers. • Completes special assignments and other tasks as assigned.Training & Personal Development • Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician. • Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments
Walgreens Fresno, CA, USA
Feb 05, 2020
Full time
• Models and delivers a distinctive and delightful customer experience. • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Customer Experience • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).Operations • Provides customers with courteous, friendly, fast, and efficient service. • Recommends items for sale to customer and recommends trade-up and/or companion items. • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. • Implements Company asset protection procedures to identify and minimize profit loss. • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. • Has working knowledge of store systems and store equipment. • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. • Complies with all company policies and procedures; maintains respectful relationships with coworkers. • Completes special assignments and other tasks as assigned.Training & Personal Development • Attends training and completes PPLs requested by Manager or assigned by corporate