Amazon

  • San Francisco, CA, USA

Earth's most customer-centric company

When Amazon.com launched in 1995, it was with the mission “to be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices.” This goal continues today, but Amazon’s customers are worldwide now, and have grown to include millions of Consumers, Sellers, Content Creators, and Developers & Enterprises. Each of these groups has different needs, and we always work to meet those needs, innovating new solutions to make things easier, faster, better, and more cost-effective.

 

we pioneer

We're a company of pioneers. It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the possible, not the probable. For today’s pioneers, that’s exactly why there’s no place on Earth they’d rather build than Amazon.

 

"Our passion for pioneering will drive us to explore narrow passages, and, unavoidably, many will turn out to be blind alleys. But - with a bit of good fortune - there will also be a few that open up into broad avenues." - Jeff Bezos

$101 - $128 yearly
Amazon Fresno, CA, United States
Apr 17, 2019
Full time
BASIC QUALIFICATIONS · Basic Qualifications · You have a completed bachelor’s degree or 5+ years of Amazon experience · You are authorized to work in the US without sponsorship. · You take ownership in your work and team and are available to work overtime during Amazon’s peak holiday season and as needed year-round. In addition, you are flexible to work on any type of assigned shift (nights, weekends, etc.). · You pride yourself in leading others; you have direct management experience and have been responsible for your employees’ performance. · You have an eye for efficiency and have experience identifying and executing process improvement initiatives. - Willingness to relocate if needed PREFERRED QUALIFICATIONS Preferred Qualifications · You have a bachelor’s degree in Engineering, Operations, or a related field. · You have over 5 years of management experience in a manufacturing, production or distribution environment. · 5 or more years experience leading an operational organization in a global environment, responsible for an overall team of 120-150 employees., you also lead process improvements though Lean process, Kaizen, and Six Sigma. · You have the ability to thrive in an ambiguous environment, and when given a deadline you know how to motivate yourself and meet it. · You don’t hesitate in public speaking or writing a paper. You have strong verbal and written communication skills. · You enjoy analytical work and using data to provide thought-provoking and workable solutions. Data is what you look to when given a problem to solve. · You typically volunteer to lead projects and help your team achieve goals. You have a track record of taking ownership and driving results. We are committed to developing a diverse workforce and we are even more committed to working with you to make that happen. Depending on the type of job, you will be required to engage in physical warehouse activities given reasonable accommodation. These activities include the following: · Lifting and moving material up to 49 pounds each · Bending, lifting, stretching and reaching both below the waist and above the head · Frequent walking in the building and around area; facilities are over a quarter mile in length · Standing and walking for up to 10-12 hours a day · Ascending and descending ladders, stairs, and gangways safely and without limitation Anthony Altemoos Team C
Amazon
Apr 09, 2019
Full time
DESCRIPTION Amazon is seeking to add a Tour Guide to our fulfillment center public tour program in Sacramento, CA to open the doors to highlight the great people who work with amazing technology to make sure our customer orders are delivered. We are looking for an individual with strong personal skills and attention to detail to provide fun and engaging fulfillment center tours in the local community. The Amazon Tour Leader likes meeting new people, is enthusiastic and outgoing, has high energy and can answer questions in a fun and thoughtful way. The Tour Leader will support our Fulfillment Center Customer Experience, providing a world-class Fulfillment Center Tour program. The Tour Leader will work closely with a Community Specialist in a fast-paced organization to deliver Fulfillment Center tours to the public, media and government officials on a daily basis. This candidate will have excellent organizational skills, work effectively with internal and external stakeholders; General Manager's, operators, vendors, the Public Relations teams, to drive efficient and well run tours. This person will also possess great communication skills, have the ability to shift gears at a moment’s notice and enjoy the challenges of helping to build great experiences for our Amazon customers. Core Job Responsibilities: · Lead the fulfillment center tours program in SMF1 Fulfillment Center · Take a lead role delivering messaging about Amazon with both internal partners and external audiences; · Coordinate fulfillment center tours; billing/payment, shipping etc. · Ability to identify creative approaches to enhance tour logistics · Maintain a calendar of tours within the Fulfillment Center · Make process recommendations to achieve operational excellence · Identify issues and escalate as appropriate · Contribute knowledge, and promote a knowledge-sharing culture · Tracking tour activities and providing status in a weekly report to manager · Identify opportunities for improving customer experience · Be prepared to host up to 3 tours a day, each lasting approx. 60 minutes. Each tour is approx. 5000 steps. · Be able to answer questions spontaneously Proven ability, willingness, and desire to… · Exercise high judgment, particularly in narrow timeframes; · Speak and present to large groups of stakeholders; · Walk frequently in the building area, have the ability to stand, talk and walk for up to eight hours/day · Think and communicate clearly – the ability to formulate a clear point of view and answer real time questions from our guests · Demonstrate good judgement both in tour giving and in day to day operations · Work hard and smart · Can work autonomously while getting daily tasks done, is a self starter and knows when to ask for help · Roll up sleeves and get work done, even when at times it’s outside the scope of the job · Pay painstaking attention to important details. · Have fun doing this job and project an atmosphere that reflects Amazon's values · Able to manage a large group of people during an issue – unlikely BASIC QUALIFICATIONS · Bachelor's degree · 1+ years of PR experience in-house or within an agency · Experience managing media relationships · Public speaking or tour giving experience · Proficient skills in Microsoft Office, including Word and Excel · Experience processing/submitting payments · Excellent verbal communication skills · Exceptional customer service focus · Strong organizational skills. · Ability to work efficiently and effectively, while maintaining attention to detail · Comfortable working with teams in different office locations, and promoting teamwork PREFERRED QUALIFICATIONS · Confident at quickly adapting to a changing work environment and priorities · An entrepreneurial spirit, including ability to work independently and autonomously · Thrives in a collaborative environment and is willing to roll up their sleeves to get the job done, even when if outside the scope of your job · Strong judgment   Natasha Glynn
Amazon Sacramento, CA, USA
Apr 09, 2019
Full time
DESCRIPTION Amazon.com is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age About Amazon “We actively seek leaders who can invent, think big, have a bias for action and deliver results on behalf of our customers. These principles look very familiar to men and women who have served our country in the armed forces, and we find that their experience leading people is invaluable in our fast-paced work environment.” - Jeff Bezos At Amazon, thousands of veterans and military spouses are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of careers – influencing change across the globe. We believe a career change from the military to a civilian role at Amazon is a natural transition because of the robust programs Amazon offers to help employees succeed, including a vast internal network of veterans that offer mentoring, learnings, and support. When we hire you at Amazon, we hire for the future. With unlimited career opportunities, Amazon invests in ensuring our teams are always challenged, constantly learning from each other, and creatively contributing to our next big idea. About this role In this role, you will work to forecast and analyze labor demand plans for multiple sites across the node; ensuring candidates move through the recruiting cycle quickly enough to meet the needs of the business. Also, owning and managing the candidate pipeline from the point of application to Day 1. Successful candidates will be a strategic and analytical thinker who can see around corners and demonstrate a passion for process improvement. Leaders are effective and motivating as they will have teams consisting of both people managers and specialists. This role is both a strategic and hands-on leadership role. Our node teams support over 15,000 hires annually. We roll up our sleeves, work hard, have fun and make history! Key responsibilities: · Manages the analyses of daily, weekly, and monthly reporting of Workforce Staffing performance via Key Performance Indicators · Forecast labor demand plans and create scalable staffing strategies to build infrastructure and ensure team resource capabilities meet business demand · Evolves and implements strategies based off consistently changing needs of the business by tracking hiring event schedules and forecasted attendance rates · Partners with regional operations and Finance management and workflow teams to optimize labor requirements · Influences and makes recommendations to key stakeholders and decision makers on building appropriate systems processes, and reports; is sought after for input on key decisions and influence to stakeholders · Leads and drives projects, of increasing scale and complexity, and manages programs through completion · Fosters strong partnership with engagement leader to analyze labor and market analytics ensuring alignment of demand plan and onboarding strategies · Analyzes the talent pipeline by shift on the site, business line, and node levels by tracking application and contingent offers to goals based on site labor orders and current pipeline fall-out · Sets KPI’s benchmarks, metrics, and understands how to prioritize to meet and exceed all business SLAs · Owns training, development, team culture and morale for Workforce Staffing Optimization Team Expected Deliverables: · Manage and own cost per hire budgets through oversight of labor acquisition, advertising and other talent acquisition costs · Manage and build strategies to optimize candidate cycle time, conversion rates and applicant funnel metrics to benchmark · Partner with site Finance Managers and Operations Leaders to forecast and plan labor demand Have development discussions and provide detailed feedback to direct reports on performance and growth plans BASIC QUALIFICATIONS · Bachelor's Degree · 7+ years’ experience in operations, program management, supply chain management, consulting or high volume workforce management · 3+ years’ people management experience · Experience managing and prioritizing business types and locations, projects and relationships · Local travel up to 75% required – National travel up to 10% of the time PREFERRED QUALIFICATIONS · Master’s degree or MBA · 10+ years’ experience in business analytics and reporting or demand forecasting · Experience analyzing data using various tools for forecasting and optimization · Exceptional analytical skills, comfortable working with large amounts of data and communicating data findings, experience establishing and tracking key performance metrics including return on investment · Cross-functional project management experience · Basic/Working knowledge of Six Sigma tools and Lean techniques · Ability to work successfully in a dynamic, ambiguous environment Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation / Age   Natasha Glynn