Aetna Health

  • Fresno, CA, United States

Finding the cure for the common health care system

Aetna is about more than just doing a job. This is our opportunity to re-shape health care for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come. We care about each other and our customers. We are inspired to make a difference, and we are committed to integrity and excellence. Together we’ll empower people to live healthier lives. 

Aetna is an equal opportunity and affirmative action employer- People of Color, Women, Veterans, and Individuals with Disabilities.

$30,000 - $45,000 yearly
Aetna Health Fresno, CA, USA
Aug 30, 2018
Full time
POSITION SUMMARY Provides targeted, personalized service based on a holistic view of the member, benefits, health information, and through engagement. Handles customer service inquiries and problems via telephone, internet, web-chat or written correspondence. Engages, consults and educates members by delivering individualized programs based upon the members unique needs and preferences. Utilizes resources to assist customers in understanding components of the Aetna products including claims, accumulators, usage and balances, and cost sharing. Fundamental Components: A Health Concierge answers questions and resolves issues as a single-point-of-contact based on phone calls from plan sponsors and members. We provide a customized interaction based on customer preference and individualized needs. Takes ownership of each customer contact to resolve their issues and connect them with additional services as appropriate and responds quickly to meet customer needs and resolve problems while avoiding over-committing. A Health Concierge takes immediate action when confronted with a problem or made aware of a situation and identifies member needs beyond the initial inquiry by answering the unasked questions. Coordinates efforts both internally and across departments to successfully resolve service issues and develop process improvement intended to enhance the overall delivery of service and works collaboratively with colleagues to deliver the best customer experience. Educates and assists customers on various elements of benefit plan information and available services created to enhance the overall customer service experience with the company (i.e. assistance with Aetna Navigator, Consultation Opportunities Simple Steps, Cost of Care Tools, Natural Alternatives Program, etc). Through in-depth analysis, identifies trends and any emerging customer service issues and works to develop solutions to address potential problems and/or plan features of interest as an approach to improve understanding of benefit plans and increase post-enrollment member satisfaction. May participate in preparation and presentation of client specific presentations. BACKGROUND/EXPERIENCE desired: Customer Service experiences in a transaction based environment such as a call center or retail location preferred, demonstrating ability to be empathetic and compassionate. Effective communication skills, both verbal and written Effective organizational skills and ability to manage multiple tasks. EDUCATION The highest level of education desired for candidates in this position is a High School diploma, G.E.D. or equivalent experience. FUNCTIONAL EXPERIENCES Functional - Customer Service/Customer Service - Member Services - Traditional products/1-3 Years TECHNOLOGY EXPERIENCES Technical - Desktop Tools/Microsoft Outlook/1-3 Years/End User Technical - Desktop Tools/Microsoft Word/1-3 Years/End User Technical - Desktop Tools/Microsoft SharePoint/1-3 Years/End User REQUIRED SKILLS Service/Demonstrating Service Discipline/ADVANCED Service/Handling Service Challenges/ADVANCED Service/Providing Solutions to Constituent Needs/FOUNDATION DESIRED SKILLS Leadership/Creating Accountability/FOUNDATION Leadership/Driving a Culture of Compliance/FOUNDATION Service/Creating a Differentiated Service Experience/FOUNDATION ADDITIONAL JOB INFORMATION Our Government Services team is hiring Health Concierge to support growth in our Public Sector & Labor membership. Customer Service is the important first-line of contact with customers, setting the tone for how members, doctors and plan sponsor groups view our company. It provides members with the right information at the right time to help them make better decisions about their health and health care. Must be able to work an 8-hour shift between 7:00 AM to 7:00 PM, Monday through Friday, schedules may rotate. Excellent attendance and punctuality are requirements of this position. Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come. We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence. Together we will empower people to live healthier lives. Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities. We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.     Team C Gary Munson
$30,000 - $60,000 yearly
Aetna Health San Francisco, CA, USA
Aug 30, 2018
Full time
Req ID: 49625BR POSITION SUMMARY Administratively support the Northern California Middle Market Account Management and Sales Team. Fundamental Components: The sales support role will work closely with the Rep to assist them with plan sponsor and broker requests/issues. Process requests for proposals, claim, billing, enrollment, commissions, order kits, provide word processing support including spreadsheets, presentations, reports and other documents with a high degree of speed and accuracy and generally supporting the account management team to ensure the accounts are serviced well. Respond professionally to telephone calls and emails. Assist in the upkeep of the case files. Using knowledge of Aetna's organization, policies and procedures to maximize effectiveness as a resource for customers. Strong emphasis on supporting and promoting teamwork and keeping management informed of areas where processes may be improved. BACKGROUND/EXPERIENCE desired: General office skills (typing, filing, phone skills, etc.) required Proficiency in MS Word, Excel & Outlook required Insurance background is highly preferred Excellent time management and prioritization skills Be able to work independently as well as part of a strong team Salesforce experience preferred Strong communication skills are a must Candidate must be a quick learner with a positive attitude EDUCATION The highest level of education desired for candidates in this position is a Associate's degree or equivalent experience. FUNCTIONAL EXPERIENCES Functional - Sales & Service/Sales administration, support, reporting/1-3 Years Functional - Administration / Operations/Document production & distribution/1-3 Years REQUIRED SKILLS General Business/Communicating for Impact/ADVANCED General Business/Maximizing Work Practices/ADVANCED Sales/Delivering on the Promise/ADVANCED DESIRED SKILLS General Business/Turning Data into Information/ADVANCED Service/Case Administration/FOUNDATION Service/Improving constituent-focused Processes/ADVANCED ADDITIONAL JOB INFORMATION We are looking for a self-starter who sees what needs to get done & gets it done right the first time. The ideal candidate works well in a team environment & thrives on variety, efficiency & challenge. The successful candidate will possess the ability to handle multiple tasks simultaneously, change priorities as needed. This person willingly takes ownership and accountability for own actions in support of customer requests, stay on top of daily tasks meeting required turn around times & follow them to resolution. If you like a challenging environment with opportunities to learn and advance - this is a great job for you. This is an entry level position and an excellent way to get into the sales organization with growth opportunities. Located in our San Francisco office, no Telework available. Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come. We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence. Together we will empower people to live healthier lives. Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities. We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard. Benefit eligibility may vary by position. Click here to review the benefits associated with this position. Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.       Team C Gary Munson
$15.00 - $30.00 hourly
Aetna Health Fresno, CA, United States
Jan 13, 2018
Full time
Our mission to hire veterans "At Aetna, we appreciate the commitments made by the men and women who serve our country through military service. We will never forget the sacrifices our veterans, active troops and military families have made to protect our freedom. Aetna is committed to building a healthier world with the help of nearly 50,000 employees, including military professionals with diverse backgrounds and experience." Finding the cure for the common health care system Aetna is about more than just doing a job. This is our opportunity to  re-shape health care  for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come. We  care  about each other and our customers. We are  inspired  to make a difference, and we are committed to  integrity  and  excellence . Together we’ll empower people to live healthier lives.  Aetna is an equal opportunity and affirmative action employer- People of Color, Women, Veterans, and Individuals with Disabilities. Actuarial Actuarial Actuaries are our financial architects. They protect the company's financial integrity and long-term success. They balance reserve and risk management practices, product designs and pricing. Actuaries are responsible for anticipating and recognizing matters that could affect financial integrity. We count on them to provide sound, unbiased reports. Actuarial opportunities Opportunities include, but are not limited to: • Actuary I • Actuary II • Actuarial Analyst • Actuarial Consultant • Actuarial Technician • Actuarial Manager • Senior Actuarial Consultant • Actuarial Team Lead What's required Strong analytical, critical thinking and communication skills Demonstrated leadership and initiative Credentialed and non-credentialed positions are available. See job descriptions for more specific requirements. Interested in learning more about the people who work in this area at Aetna? Read an actuarial employee's profile Search our job listings or submit your resume Behavioral Health Behavioral Health Do you want to make a lasting impact on others? Are you looking for a job with dependable hours? Do you want to soar as a professional? Aetna may be the right place for you. At Aetna, we appreciate the difference that behavioral health professionals make in the lives and well-being of our members. We promote career development by offering continuing education, licensure reimbursement and additional certifications. Behavioral Health opportunities Disease Management Care Manager Concurrent Review Care Manager Precertification Case Manager Outpatient Case Manager Intensive outpatient Case Manager Care Planner - Non-licensed Care Associate - Non-licensed Learn more about our behavioral health careers See job openings for behavioral health roles at  Aetna Claims and Customer Service Claims and Customer Service Our customer service and claim areas are the important first line of contact with customers. They work with members, doctors and employer groups (companies) to help them better understand our products and services. They process claims timely and accurately. They provide a human connection when it is needed most. Our customer service team consists of talented, dedicated people with the skills to make a difference in the lives of our customers. The setting is fast paced, and customer satisfaction is a top priority. People who thrive in our organization can handle multiple tasks while maintaining a positive and professional attitude. Our work environment is engaging and diverse. Employees are encouraged to satisfy professional ambitions, take pride in their contributions and share in our success. Claims and Customer Service opportunities Customer Service Representatives Claim Benefits Specialists Service Consultants Supervisors/Team Leaders What's required Customer Service Call center or telephone customer service experience (most positions) Strong communication and problem-solving skills Computer knowledge and experience A two-year college degree is preferred, but not required, depending on experience. Claims Problem-solving skills and the ability to work in a production environment (most positions) Computer knowledge and experience A two-year college degree is preferred, but not required, depending on experience. Interested in learning more about the people who work in this area at Aetna? Read a claims and customer service employee's profile Search our job listings or submit your resume Data Science We are building leading-edge analytics, data and technology platforms to reimagine health care. Positions within our Data Science organization are designed to accelerate your career development and build the skills that will lead you to success. Every day at Aetna, we’re working to improve health care quality, lower costs and connect people to the health information they need. Our Data Science team is focused on delivering strategically meaningful products to our customers by building analytically based solutions that integrate a range of datasets within a cutting-edge environment.  Data Science is composed of two major organizations that contribute to goal of reimagining health care: Data Engineering accelerates the data-to-action process through the latest data and technology capabilities. This group delivers insights for business to take needed actions. We are fundamentally changing the way Aetna does business, one line of code at a time. Analytics & Behavior Change focuses on deep analytics, modeling, machine learning and reporting. We help Aetna manage costs, improve quality, understand its products and create new opportunities.  The variety and complexity of problems we are solving will provide substantial opportunity for personal and professional growth. Locations may include but are not limited to: Hartford, CT Wellesley, MA New York City Preferred qualifications Bachelor’s, Masters or PhD, focused in Computer Science, Business Analytics or similar Willingness to relocate  Effective written and verbal communication Strong analytical and problem-resolution skills Demonstrated technical skills (vary by position) Demonstrated commitment to integrity, the Aetna code of conduct and respect for diversity Interested in applying? Recruitment for Data Science positions occurs throughout the year. See all of our open positions Finance Finance  The Finance Department works with business units and corporate groups to help Aetna meet its financial responsibilities. These include: Supporting sustained profitable growth Managing costs Forecasting accuracy and capital management Maintaining a strong financial control environment Finance opportunities As an employee in the finance area, you would be part of a diverse and knowledgeable team. Finance opportunities include, but are not limited to:  Business Operations Finance Controllers Tax Treasury Internal Audit Planning, Performance & Risk Management Corporate Development Investment Management Actuarial & Medical Economics Achieving Business Excellence Procurement What’s required You'll find a variety of opportunities, each with specific qualifications. In general, the department looks for: A Bachelor’s degree in finance, accounting, economics, math or other related field A GPA of 3.0 or above Strong problem-solving skills Strong communication and interpersonal skills The ability to work both independently and in a team environment Computer skills, especially proficiency with Microsoft Office products Search our job listings or submit your resume Global Opportunities Global Opportunities  Aetna International provides tools, programs and services designed to give our members access to the highest quality health care, anywhere in the world. We offer flexible plans for expatriates and global employers. Aetna International is one of the industry's largest U.S.-based international benefits providers. We serve more than 400,000 members worldwide. They live or travel in more than 100 countries. Aetna International offers products and programs for a variety of organizations throughout the United States, Europe, Asia, the Middle East and Africa. What's required For specific requirements, please review individual job listings. Search our job listings or submit your resume Health Informatics Health Informatics We look at our experiences with health outcomes and health care costs to find ways to improve our business, help our customers and help our members. The health informatics team supports business questions and decisions in many fields, including: Population health management Health and economic outcomes Quality of care Program and product design Provider network design Health Informatics opportunities Informatics Analyst Sr./Lead Informatics Analyst Sr. Informatics Consultant Informatics Manager Sr. Informatics Manager Informatics Head What's required Health informatics positions require advanced technical, analytic and consultative skills. Some positions require specific software skills, such as SAS, SQL, Access, and Excel. Applicants should have an understanding of: Epidemiology Health care benefits Health care financing Health care delivery Health data information systems For more specific requirements, please review individual job listings. Search our job listings or submit your resume Human Resources Human Resources Our Human Resources team recruits, supports, develops, trains and motivates our workforce. We seek to build and maintain a high-performing, inclusive work environment. Our team has earned industry and media recognition for our efforts. Responsibilities include: Delivering payroll services, benefits and wellness programs Providing consultation in change management, talent recruiting, organization design, and performance Promoting and enforcing compliance with relevant laws, regulations, requirements and policies Human Resource opportunities Payroll Employee Relations Executive Staffing Organizational Development Benefits Compensation Employee Fitness and Wellness Human Resources Business Partner Talent Acquisition Human Resources Compliance What's required For specific requirements, please review individual job listings. Search our job listings or submit your resume Information Technology Information Technology  We aim to provide the products, information and services that help lead healthier lives. To succeed, we need people who can take advantage of technology to set us apart from our competitors. Aetna Information Services' (AIS) helps us grow profitably and become the industry leader through technology. We work with our constituents to improve process and performance using a superior delivery capability and robust enterprise architecture. There are many opportunities at Aetna to explore. Information Technology opportunities: Application Development Programmer Application Architect Database Analyst/Programmer Project Management Quality Assurance Analyst Systems Engineer/Designer What's required Creativity, innovation Results-driven thinking Critical thinking skills Collaboration Expertise in any of the following:        - Software Development Lifecycle (SDLC)        - Application Development and Design        - Enterprise Architecture        - Java, J2EE, .NET, Mainframe technologies        - Infrastructure and networking solutions        - Database administration/analysis        - Project management        - Delivery management We offer a variety of opportunities. Each has specific requirements. Please read the job listings that you are interested in to find out what is required. Interested in learning more about the people who work in this area at Aetna? Read an information technology employee's profile Search our job listings or submit your resume Marketing Marketing Marketing professionals reach out to our many audiences: members, plan sponsors, doctors, employees and the media. Our writers and graphic designers inform, persuade and motivate with their art. Marketing professionals work with both print and electronic materials. We strive for cost effective, high-quality communications that improve health literacy. Our materials aim to: Improve the awareness and understanding of what we do Create a positive image for our company and products Increase customer retention and sales Opportunities in Marketing Advertising Design Marketing Communications Internal/External Communications Community Relations What's required Skills in: Microsoft Office Oral communication Preparing and giving presentations Writing Editing Proofreading For specific requirements, please review individual job listings. Search our job listings or submit your resume Nursing Nursing You can do it all at Aetna: Redefine healthcare, help others, grow your career. Think Aetna – Expand your clinical knowledge while partnering with providers to help our members live healthier lives. Watch the following videos to learn more about the work Aetna nurses do and the differences they make in our community: Aetna Nurses making a difference If you’re looking for a career with flexibility and an opportunity to excel as a professional, you’ve found the right place. We appreciate the differences that nurses can make in people’s lives. We promote career development through continuing education, licensure reimbursement, case management certification and more. Let us invest in you through training and professional development unique to the Aetna Way. Learn more about the Aetna Way Nursing opportunities: Utilization Nurse Consultant - RN Health Coach Consultant - RN Appeals Nurse Consultant - RN Quality Management Nurse Consultant-RN Case Manager--RN Nurse Educator--RN Utilization Management  Nurse Associate—LPN/LVN Health Coach Associate–LPN/LVN Appeals Nurse Associate-LPN/LVN Quality Management Nurse Associate-LPN/LVN Read more about our nursing careers See job openings for nurses at Aetna Pharmacy Mail-Order Delivery Pharmacy Mail-Order Delivery  Delivering prescriptions to our members' front doors is just one of the ways we make life easier for them. Pharmacy mail-order delivery is a convenient, cost-saving 24/7 service. It helps people get the medicines they need, when they need them. We process, fill and dispense prescriptions, using professional expertise and guidance. We also keep delivery systems and processes running smoothly. Pharmacy opportunities Pharmacists Pharmacy Operations Pharmacy Administration Pharmacy Maintenance & System Administration Pharmacy Operations Management Read more about our pharmacy careers See job openings for pharmacists at Aetna Sales & Distribution Management Sales & Distribution Management Sales and Distribution Management professionals help us build business in a number of specialized market areas. Their goal is to meet customer needs, while helping people make better decisions about their health and health care spending. Sales opportunities vary from individual contributor roles, such as Sales Support, Account Management and Account Executive, to Management-level positions. You may find these various job functions within the areas outlined below. Sales and Service Sales Support Distribution Channel Management Account Service Consumer Markets Sales and Service Middle Markets Sales and Service Specialty Products Sales and Service National Accounts Sales and Service Group Insurance Sales and Service What’s required Ability to manage Aetna’s sales, service and retention efforts to achieve disciplined and profitable growth Experience in developing and maintaining strong business relationships (including relationships with agents, brokers, benefits consultants, etc.) Ability to execute seamless product administration and service delivery See job descriptions for more specific requirements. Interested in learning more about the people who work in this area at Aetna? Read a sales & distribution management employee's profile Search our job listings or submit your resume Underwriting Jason Cameron Team C Team Charlie
$15.00 - $20.00 hourly
Aetna Health Sacramento, CA, United States
Jan 13, 2018
Full time
Our mission to hire veterans "At Aetna, we appreciate the commitments made by the men and women who serve our country through military service. We will never forget the sacrifices our veterans, active troops and military families have made to protect our freedom. Aetna is committed to building a healthier world with the help of nearly 50,000 employees, including military professionals with diverse backgrounds and experience." Finding the cure for the common health care system Aetna is about more than just doing a job. This is our opportunity to  re-shape health care  for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come. We  care  about each other and our customers. We are  inspired  to make a difference, and we are committed to  integrity  and  excellence . Together we’ll empower people to live healthier lives.  Aetna is an equal opportunity and affirmative action employer- People of Color, Women, Veterans, and Individuals with Disabilities. Actuarial Actuarial Actuaries are our financial architects. They protect the company's financial integrity and long-term success. They balance reserve and risk management practices, product designs and pricing. Actuaries are responsible for anticipating and recognizing matters that could affect financial integrity. We count on them to provide sound, unbiased reports. Actuarial opportunities Opportunities include, but are not limited to: • Actuary I • Actuary II • Actuarial Analyst • Actuarial Consultant • Actuarial Technician • Actuarial Manager • Senior Actuarial Consultant • Actuarial Team Lead What's required Strong analytical, critical thinking and communication skills Demonstrated leadership and initiative Credentialed and non-credentialed positions are available. See job descriptions for more specific requirements. Interested in learning more about the people who work in this area at Aetna? Read an actuarial employee's profile Search our job listings or submit your resume Behavioral Health Behavioral Health Do you want to make a lasting impact on others? Are you looking for a job with dependable hours? Do you want to soar as a professional? Aetna may be the right place for you. At Aetna, we appreciate the difference that behavioral health professionals make in the lives and well-being of our members. We promote career development by offering continuing education, licensure reimbursement and additional certifications. Behavioral Health opportunities Disease Management Care Manager Concurrent Review Care Manager Precertification Case Manager Outpatient Case Manager Intensive outpatient Case Manager Care Planner - Non-licensed Care Associate - Non-licensed Learn more about our behavioral health careers See job openings for behavioral health roles at  Aetna Claims and Customer Service Claims and Customer Service Our customer service and claim areas are the important first line of contact with customers. They work with members, doctors and employer groups (companies) to help them better understand our products and services. They process claims timely and accurately. They provide a human connection when it is needed most. Our customer service team consists of talented, dedicated people with the skills to make a difference in the lives of our customers. The setting is fast paced, and customer satisfaction is a top priority. People who thrive in our organization can handle multiple tasks while maintaining a positive and professional attitude. Our work environment is engaging and diverse. Employees are encouraged to satisfy professional ambitions, take pride in their contributions and share in our success. Claims and Customer Service opportunities Customer Service Representatives Claim Benefits Specialists Service Consultants Supervisors/Team Leaders What's required Customer Service Call center or telephone customer service experience (most positions) Strong communication and problem-solving skills Computer knowledge and experience A two-year college degree is preferred, but not required, depending on experience. Claims Problem-solving skills and the ability to work in a production environment (most positions) Computer knowledge and experience A two-year college degree is preferred, but not required, depending on experience. Interested in learning more about the people who work in this area at Aetna? Read a claims and customer service employee's profile Search our job listings or submit your resume Data Science We are building leading-edge analytics, data and technology platforms to reimagine health care. Positions within our Data Science organization are designed to accelerate your career development and build the skills that will lead you to success. Every day at Aetna, we’re working to improve health care quality, lower costs and connect people to the health information they need. Our Data Science team is focused on delivering strategically meaningful products to our customers by building analytically based solutions that integrate a range of datasets within a cutting-edge environment.  Data Science is composed of two major organizations that contribute to goal of reimagining health care: Data Engineering accelerates the data-to-action process through the latest data and technology capabilities. This group delivers insights for business to take needed actions. We are fundamentally changing the way Aetna does business, one line of code at a time. Analytics & Behavior Change focuses on deep analytics, modeling, machine learning and reporting. We help Aetna manage costs, improve quality, understand its products and create new opportunities.  The variety and complexity of problems we are solving will provide substantial opportunity for personal and professional growth. Locations may include but are not limited to: Hartford, CT Wellesley, MA New York City Preferred qualifications Bachelor’s, Masters or PhD, focused in Computer Science, Business Analytics or similar Willingness to relocate  Effective written and verbal communication Strong analytical and problem-resolution skills Demonstrated technical skills (vary by position) Demonstrated commitment to integrity, the Aetna code of conduct and respect for diversity Interested in applying? Recruitment for Data Science positions occurs throughout the year. See all of our open positions Finance Finance  The Finance Department works with business units and corporate groups to help Aetna meet its financial responsibilities. These include: Supporting sustained profitable growth Managing costs Forecasting accuracy and capital management Maintaining a strong financial control environment Finance opportunities As an employee in the finance area, you would be part of a diverse and knowledgeable team. Finance opportunities include, but are not limited to:  Business Operations Finance Controllers Tax Treasury Internal Audit Planning, Performance & Risk Management Corporate Development Investment Management Actuarial & Medical Economics Achieving Business Excellence Procurement What’s required You'll find a variety of opportunities, each with specific qualifications. In general, the department looks for: A Bachelor’s degree in finance, accounting, economics, math or other related field A GPA of 3.0 or above Strong problem-solving skills Strong communication and interpersonal skills The ability to work both independently and in a team environment Computer skills, especially proficiency with Microsoft Office products Search our job listings or submit your resume Global Opportunities Global Opportunities  Aetna International provides tools, programs and services designed to give our members access to the highest quality health care, anywhere in the world. We offer flexible plans for expatriates and global employers. Aetna International is one of the industry's largest U.S.-based international benefits providers. We serve more than 400,000 members worldwide. They live or travel in more than 100 countries. Aetna International offers products and programs for a variety of organizations throughout the United States, Europe, Asia, the Middle East and Africa. What's required For specific requirements, please review individual job listings. Search our job listings or submit your resume Health Informatics Health Informatics We look at our experiences with health outcomes and health care costs to find ways to improve our business, help our customers and help our members. The health informatics team supports business questions and decisions in many fields, including: Population health management Health and economic outcomes Quality of care Program and product design Provider network design Health Informatics opportunities Informatics Analyst Sr./Lead Informatics Analyst Sr. Informatics Consultant Informatics Manager Sr. Informatics Manager Informatics Head What's required Health informatics positions require advanced technical, analytic and consultative skills. Some positions require specific software skills, such as SAS, SQL, Access, and Excel. Applicants should have an understanding of: Epidemiology Health care benefits Health care financing Health care delivery Health data information systems For more specific requirements, please review individual job listings. Search our job listings or submit your resume Human Resources Human Resources Our Human Resources team recruits, supports, develops, trains and motivates our workforce. We seek to build and maintain a high-performing, inclusive work environment. Our team has earned industry and media recognition for our efforts. Responsibilities include: Delivering payroll services, benefits and wellness programs Providing consultation in change management, talent recruiting, organization design, and performance Promoting and enforcing compliance with relevant laws, regulations, requirements and policies Human Resource opportunities Payroll Employee Relations Executive Staffing Organizational Development Benefits Compensation Employee Fitness and Wellness Human Resources Business Partner Talent Acquisition Human Resources Compliance What's required For specific requirements, please review individual job listings. Search our job listings or submit your resume Information Technology Information Technology  We aim to provide the products, information and services that help lead healthier lives. To succeed, we need people who can take advantage of technology to set us apart from our competitors. Aetna Information Services' (AIS) helps us grow profitably and become the industry leader through technology. We work with our constituents to improve process and performance using a superior delivery capability and robust enterprise architecture. There are many opportunities at Aetna to explore. Information Technology opportunities: Application Development Programmer Application Architect Database Analyst/Programmer Project Management Quality Assurance Analyst Systems Engineer/Designer What's required Creativity, innovation Results-driven thinking Critical thinking skills Collaboration Expertise in any of the following:        - Software Development Lifecycle (SDLC)        - Application Development and Design        - Enterprise Architecture        - Java, J2EE, .NET, Mainframe technologies        - Infrastructure and networking solutions        - Database administration/analysis        - Project management        - Delivery management We offer a variety of opportunities. Each has specific requirements. Please read the job listings that you are interested in to find out what is required. Interested in learning more about the people who work in this area at Aetna? Read an information technology employee's profile Search our job listings or submit your resume Marketing Marketing Marketing professionals reach out to our many audiences: members, plan sponsors, doctors, employees and the media. Our writers and graphic designers inform, persuade and motivate with their art. Marketing professionals work with both print and electronic materials. We strive for cost effective, high-quality communications that improve health literacy. Our materials aim to: Improve the awareness and understanding of what we do Create a positive image for our company and products Increase customer retention and sales Opportunities in Marketing Advertising Design Marketing Communications Internal/External Communications Community Relations What's required Skills in: Microsoft Office Oral communication Preparing and giving presentations Writing Editing Proofreading For specific requirements, please review individual job listings. Search our job listings or submit your resume Nursing Nursing You can do it all at Aetna: Redefine healthcare, help others, grow your career. Think Aetna – Expand your clinical knowledge while partnering with providers to help our members live healthier lives. Watch the following videos to learn more about the work Aetna nurses do and the differences they make in our community: Aetna Nurses making a difference If you’re looking for a career with flexibility and an opportunity to excel as a professional, you’ve found the right place. We appreciate the differences that nurses can make in people’s lives. We promote career development through continuing education, licensure reimbursement, case management certification and more. Let us invest in you through training and professional development unique to the Aetna Way. Learn more about the Aetna Way Nursing opportunities: Utilization Nurse Consultant - RN Health Coach Consultant - RN Appeals Nurse Consultant - RN Quality Management Nurse Consultant-RN Case Manager--RN Nurse Educator--RN Utilization Management  Nurse Associate—LPN/LVN Health Coach Associate–LPN/LVN Appeals Nurse Associate-LPN/LVN Quality Management Nurse Associate-LPN/LVN Read more about our nursing careers See job openings for nurses at Aetna Pharmacy Mail-Order Delivery Pharmacy Mail-Order Delivery  Delivering prescriptions to our members' front doors is just one of the ways we make life easier for them. Pharmacy mail-order delivery is a convenient, cost-saving 24/7 service. It helps people get the medicines they need, when they need them. We process, fill and dispense prescriptions, using professional expertise and guidance. We also keep delivery systems and processes running smoothly. Pharmacy opportunities Pharmacists Pharmacy Operations Pharmacy Administration Pharmacy Maintenance & System Administration Pharmacy Operations Management Read more about our pharmacy careers See job openings for pharmacists at Aetna Sales & Distribution Management Sales & Distribution Management Sales and Distribution Management professionals help us build business in a number of specialized market areas. Their goal is to meet customer needs, while helping people make better decisions about their health and health care spending. Sales opportunities vary from individual contributor roles, such as Sales Support, Account Management and Account Executive, to Management-level positions. You may find these various job functions within the areas outlined below. Sales and Service Sales Support Distribution Channel Management Account Service Consumer Markets Sales and Service Middle Markets Sales and Service Specialty Products Sales and Service National Accounts Sales and Service Group Insurance Sales and Service What’s required Ability to manage Aetna’s sales, service and retention efforts to achieve disciplined and profitable growth Experience in developing and maintaining strong business relationships (including relationships with agents, brokers, benefits consultants, etc.) Ability to execute seamless product administration and service delivery See job descriptions for more specific requirements. Interested in learning more about the people who work in this area at Aetna? Read a sales & distribution management employee's profile Search our job listings or submit your resume Underwriting Jason Cameron Team C Team Charlie
$15.00 - $50.00 hourly
Aetna Health Thousand Oaks, CA, United States
Jan 13, 2018
Full time
Our mission to hire veterans "At Aetna, we appreciate the commitments made by the men and women who serve our country through military service. We will never forget the sacrifices our veterans, active troops and military families have made to protect our freedom. Aetna is committed to building a healthier world with the help of nearly 50,000 employees, including military professionals with diverse backgrounds and experience." Finding the cure for the common health care system Aetna is about more than just doing a job. This is our opportunity to  re-shape health care  for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come. We  care  about each other and our customers. We are  inspired  to make a difference, and we are committed to  integrity  and  excellence . Together we’ll empower people to live healthier lives.  Aetna is an equal opportunity and affirmative action employer- People of Color, Women, Veterans, and Individuals with Disabilities. Actuarial Actuarial Actuaries are our financial architects. They protect the company's financial integrity and long-term success. They balance reserve and risk management practices, product designs and pricing. Actuaries are responsible for anticipating and recognizing matters that could affect financial integrity. We count on them to provide sound, unbiased reports. Actuarial opportunities Opportunities include, but are not limited to: • Actuary I • Actuary II • Actuarial Analyst • Actuarial Consultant • Actuarial Technician • Actuarial Manager • Senior Actuarial Consultant • Actuarial Team Lead What's required Strong analytical, critical thinking and communication skills Demonstrated leadership and initiative Credentialed and non-credentialed positions are available. See job descriptions for more specific requirements. Interested in learning more about the people who work in this area at Aetna? Read an actuarial employee's profile Search our job listings or submit your resume Behavioral Health Behavioral Health Do you want to make a lasting impact on others? Are you looking for a job with dependable hours? Do you want to soar as a professional? Aetna may be the right place for you. At Aetna, we appreciate the difference that behavioral health professionals make in the lives and well-being of our members. We promote career development by offering continuing education, licensure reimbursement and additional certifications. Behavioral Health opportunities Disease Management Care Manager Concurrent Review Care Manager Precertification Case Manager Outpatient Case Manager Intensive outpatient Case Manager Care Planner - Non-licensed Care Associate - Non-licensed Learn more about our behavioral health careers See job openings for behavioral health roles at  Aetna Claims and Customer Service Claims and Customer Service Our customer service and claim areas are the important first line of contact with customers. They work with members, doctors and employer groups (companies) to help them better understand our products and services. They process claims timely and accurately. They provide a human connection when it is needed most. Our customer service team consists of talented, dedicated people with the skills to make a difference in the lives of our customers. The setting is fast paced, and customer satisfaction is a top priority. People who thrive in our organization can handle multiple tasks while maintaining a positive and professional attitude. Our work environment is engaging and diverse. Employees are encouraged to satisfy professional ambitions, take pride in their contributions and share in our success. Claims and Customer Service opportunities Customer Service Representatives Claim Benefits Specialists Service Consultants Supervisors/Team Leaders What's required Customer Service Call center or telephone customer service experience (most positions) Strong communication and problem-solving skills Computer knowledge and experience A two-year college degree is preferred, but not required, depending on experience. Claims Problem-solving skills and the ability to work in a production environment (most positions) Computer knowledge and experience A two-year college degree is preferred, but not required, depending on experience. Interested in learning more about the people who work in this area at Aetna? Read a claims and customer service employee's profile Search our job listings or submit your resume Data Science We are building leading-edge analytics, data and technology platforms to reimagine health care. Positions within our Data Science organization are designed to accelerate your career development and build the skills that will lead you to success. Every day at Aetna, we’re working to improve health care quality, lower costs and connect people to the health information they need. Our Data Science team is focused on delivering strategically meaningful products to our customers by building analytically based solutions that integrate a range of datasets within a cutting-edge environment.  Data Science is composed of two major organizations that contribute to goal of reimagining health care: Data Engineering accelerates the data-to-action process through the latest data and technology capabilities. This group delivers insights for business to take needed actions. We are fundamentally changing the way Aetna does business, one line of code at a time. Analytics & Behavior Change focuses on deep analytics, modeling, machine learning and reporting. We help Aetna manage costs, improve quality, understand its products and create new opportunities.  The variety and complexity of problems we are solving will provide substantial opportunity for personal and professional growth. Locations may include but are not limited to: Hartford, CT Wellesley, MA New York City Preferred qualifications Bachelor’s, Masters or PhD, focused in Computer Science, Business Analytics or similar Willingness to relocate  Effective written and verbal communication Strong analytical and problem-resolution skills Demonstrated technical skills (vary by position) Demonstrated commitment to integrity, the Aetna code of conduct and respect for diversity Interested in applying? Recruitment for Data Science positions occurs throughout the year. See all of our open positions Finance Finance  The Finance Department works with business units and corporate groups to help Aetna meet its financial responsibilities. These include: Supporting sustained profitable growth Managing costs Forecasting accuracy and capital management Maintaining a strong financial control environment Finance opportunities As an employee in the finance area, you would be part of a diverse and knowledgeable team. Finance opportunities include, but are not limited to:  Business Operations Finance Controllers Tax Treasury Internal Audit Planning, Performance & Risk Management Corporate Development Investment Management Actuarial & Medical Economics Achieving Business Excellence Procurement What’s required You'll find a variety of opportunities, each with specific qualifications. In general, the department looks for: A Bachelor’s degree in finance, accounting, economics, math or other related field A GPA of 3.0 or above Strong problem-solving skills Strong communication and interpersonal skills The ability to work both independently and in a team environment Computer skills, especially proficiency with Microsoft Office products Search our job listings or submit your resume Global Opportunities Global Opportunities  Aetna International provides tools, programs and services designed to give our members access to the highest quality health care, anywhere in the world. We offer flexible plans for expatriates and global employers. Aetna International is one of the industry's largest U.S.-based international benefits providers. We serve more than 400,000 members worldwide. They live or travel in more than 100 countries. Aetna International offers products and programs for a variety of organizations throughout the United States, Europe, Asia, the Middle East and Africa. What's required For specific requirements, please review individual job listings. Search our job listings or submit your resume Health Informatics Health Informatics We look at our experiences with health outcomes and health care costs to find ways to improve our business, help our customers and help our members. The health informatics team supports business questions and decisions in many fields, including: Population health management Health and economic outcomes Quality of care Program and product design Provider network design Health Informatics opportunities Informatics Analyst Sr./Lead Informatics Analyst Sr. Informatics Consultant Informatics Manager Sr. Informatics Manager Informatics Head What's required Health informatics positions require advanced technical, analytic and consultative skills. Some positions require specific software skills, such as SAS, SQL, Access, and Excel. Applicants should have an understanding of: Epidemiology Health care benefits Health care financing Health care delivery Health data information systems For more specific requirements, please review individual job listings. Search our job listings or submit your resume Human Resources Human Resources Our Human Resources team recruits, supports, develops, trains and motivates our workforce. We seek to build and maintain a high-performing, inclusive work environment. Our team has earned industry and media recognition for our efforts. Responsibilities include: Delivering payroll services, benefits and wellness programs Providing consultation in change management, talent recruiting, organization design, and performance Promoting and enforcing compliance with relevant laws, regulations, requirements and policies Human Resource opportunities Payroll Employee Relations Executive Staffing Organizational Development Benefits Compensation Employee Fitness and Wellness Human Resources Business Partner Talent Acquisition Human Resources Compliance What's required For specific requirements, please review individual job listings. Search our job listings or submit your resume Information Technology Information Technology  We aim to provide the products, information and services that help lead healthier lives. To succeed, we need people who can take advantage of technology to set us apart from our competitors. Aetna Information Services' (AIS) helps us grow profitably and become the industry leader through technology. We work with our constituents to improve process and performance using a superior delivery capability and robust enterprise architecture. There are many opportunities at Aetna to explore. Information Technology opportunities: Application Development Programmer Application Architect Database Analyst/Programmer Project Management Quality Assurance Analyst Systems Engineer/Designer What's required Creativity, innovation Results-driven thinking Critical thinking skills Collaboration Expertise in any of the following:        - Software Development Lifecycle (SDLC)        - Application Development and Design        - Enterprise Architecture        - Java, J2EE, .NET, Mainframe technologies        - Infrastructure and networking solutions        - Database administration/analysis        - Project management        - Delivery management We offer a variety of opportunities. Each has specific requirements. Please read the job listings that you are interested in to find out what is required. Interested in learning more about the people who work in this area at Aetna? Read an information technology employee's profile Search our job listings or submit your resume Marketing Marketing Marketing professionals reach out to our many audiences: members, plan sponsors, doctors, employees and the media. Our writers and graphic designers inform, persuade and motivate with their art. Marketing professionals work with both print and electronic materials. We strive for cost effective, high-quality communications that improve health literacy. Our materials aim to: Improve the awareness and understanding of what we do Create a positive image for our company and products Increase customer retention and sales Opportunities in Marketing Advertising Design Marketing Communications Internal/External Communications Community Relations What's required Skills in: Microsoft Office Oral communication Preparing and giving presentations Writing Editing Proofreading For specific requirements, please review individual job listings. Search our job listings or submit your resume Nursing Nursing You can do it all at Aetna: Redefine healthcare, help others, grow your career. Think Aetna – Expand your clinical knowledge while partnering with providers to help our members live healthier lives. Watch the following videos to learn more about the work Aetna nurses do and the differences they make in our community: Aetna Nurses making a difference If you’re looking for a career with flexibility and an opportunity to excel as a professional, you’ve found the right place. We appreciate the differences that nurses can make in people’s lives. We promote career development through continuing education, licensure reimbursement, case management certification and more. Let us invest in you through training and professional development unique to the Aetna Way. Learn more about the Aetna Way Nursing opportunities: Utilization Nurse Consultant - RN Health Coach Consultant - RN Appeals Nurse Consultant - RN Quality Management Nurse Consultant-RN Case Manager--RN Nurse Educator--RN Utilization Management  Nurse Associate—LPN/LVN Health Coach Associate–LPN/LVN Appeals Nurse Associate-LPN/LVN Quality Management Nurse Associate-LPN/LVN Read more about our nursing careers See job openings for nurses at Aetna Pharmacy Mail-Order Delivery Pharmacy Mail-Order Delivery  Delivering prescriptions to our members' front doors is just one of the ways we make life easier for them. Pharmacy mail-order delivery is a convenient, cost-saving 24/7 service. It helps people get the medicines they need, when they need them. We process, fill and dispense prescriptions, using professional expertise and guidance. We also keep delivery systems and processes running smoothly. Pharmacy opportunities Pharmacists Pharmacy Operations Pharmacy Administration Pharmacy Maintenance & System Administration Pharmacy Operations Management Read more about our pharmacy careers See job openings for pharmacists at Aetna Sales & Distribution Management Sales & Distribution Management Sales and Distribution Management professionals help us build business in a number of specialized market areas. Their goal is to meet customer needs, while helping people make better decisions about their health and health care spending. Sales opportunities vary from individual contributor roles, such as Sales Support, Account Management and Account Executive, to Management-level positions. You may find these various job functions within the areas outlined below. Sales and Service Sales Support Distribution Channel Management Account Service Consumer Markets Sales and Service Middle Markets Sales and Service Specialty Products Sales and Service National Accounts Sales and Service Group Insurance Sales and Service What’s required Ability to manage Aetna’s sales, service and retention efforts to achieve disciplined and profitable growth Experience in developing and maintaining strong business relationships (including relationships with agents, brokers, benefits consultants, etc.) Ability to execute seamless product administration and service delivery See job descriptions for more specific requirements. Interested in learning more about the people who work in this area at Aetna? Read a sales & distribution management employee's profile Search our job listings or submit your resume Underwriting Jason Cameron Team C Team Charlie
$15.00 - $50.00 hourly
Aetna Health San Diego, CA, United States
Jan 13, 2018
Full time
Our mission to hire veterans "At Aetna, we appreciate the commitments made by the men and women who serve our country through military service. We will never forget the sacrifices our veterans, active troops and military families have made to protect our freedom. Aetna is committed to building a healthier world with the help of nearly 50,000 employees, including military professionals with diverse backgrounds and experience." Finding the cure for the common health care system Aetna is about more than just doing a job. This is our opportunity to  re-shape health care  for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come. We  care  about each other and our customers. We are  inspired  to make a difference, and we are committed to  integrity  and  excellence . Together we’ll empower people to live healthier lives.  Aetna is an equal opportunity and affirmative action employer- People of Color, Women, Veterans, and Individuals with Disabilities. Actuarial Actuarial Actuaries are our financial architects. They protect the company's financial integrity and long-term success. They balance reserve and risk management practices, product designs and pricing. Actuaries are responsible for anticipating and recognizing matters that could affect financial integrity. We count on them to provide sound, unbiased reports. Actuarial opportunities Opportunities include, but are not limited to: • Actuary I • Actuary II • Actuarial Analyst • Actuarial Consultant • Actuarial Technician • Actuarial Manager • Senior Actuarial Consultant • Actuarial Team Lead What's required Strong analytical, critical thinking and communication skills Demonstrated leadership and initiative Credentialed and non-credentialed positions are available. See job descriptions for more specific requirements. Interested in learning more about the people who work in this area at Aetna? Read an actuarial employee's profile Search our job listings or submit your resume Behavioral Health Behavioral Health Do you want to make a lasting impact on others? Are you looking for a job with dependable hours? Do you want to soar as a professional? Aetna may be the right place for you. At Aetna, we appreciate the difference that behavioral health professionals make in the lives and well-being of our members. We promote career development by offering continuing education, licensure reimbursement and additional certifications. Behavioral Health opportunities Disease Management Care Manager Concurrent Review Care Manager Precertification Case Manager Outpatient Case Manager Intensive outpatient Case Manager Care Planner - Non-licensed Care Associate - Non-licensed Learn more about our behavioral health careers See job openings for behavioral health roles at  Aetna Claims and Customer Service Claims and Customer Service Our customer service and claim areas are the important first line of contact with customers. They work with members, doctors and employer groups (companies) to help them better understand our products and services. They process claims timely and accurately. They provide a human connection when it is needed most. Our customer service team consists of talented, dedicated people with the skills to make a difference in the lives of our customers. The setting is fast paced, and customer satisfaction is a top priority. People who thrive in our organization can handle multiple tasks while maintaining a positive and professional attitude. Our work environment is engaging and diverse. Employees are encouraged to satisfy professional ambitions, take pride in their contributions and share in our success. Claims and Customer Service opportunities Customer Service Representatives Claim Benefits Specialists Service Consultants Supervisors/Team Leaders What's required Customer Service Call center or telephone customer service experience (most positions) Strong communication and problem-solving skills Computer knowledge and experience A two-year college degree is preferred, but not required, depending on experience. Claims Problem-solving skills and the ability to work in a production environment (most positions) Computer knowledge and experience A two-year college degree is preferred, but not required, depending on experience. Interested in learning more about the people who work in this area at Aetna? Read a claims and customer service employee's profile Search our job listings or submit your resume Data Science We are building leading-edge analytics, data and technology platforms to reimagine health care. Positions within our Data Science organization are designed to accelerate your career development and build the skills that will lead you to success. Every day at Aetna, we’re working to improve health care quality, lower costs and connect people to the health information they need. Our Data Science team is focused on delivering strategically meaningful products to our customers by building analytically based solutions that integrate a range of datasets within a cutting-edge environment.  Data Science is composed of two major organizations that contribute to goal of reimagining health care: Data Engineering accelerates the data-to-action process through the latest data and technology capabilities. This group delivers insights for business to take needed actions. We are fundamentally changing the way Aetna does business, one line of code at a time. Analytics & Behavior Change focuses on deep analytics, modeling, machine learning and reporting. We help Aetna manage costs, improve quality, understand its products and create new opportunities.  The variety and complexity of problems we are solving will provide substantial opportunity for personal and professional growth. Locations may include but are not limited to: Hartford, CT Wellesley, MA New York City Preferred qualifications Bachelor’s, Masters or PhD, focused in Computer Science, Business Analytics or similar Willingness to relocate  Effective written and verbal communication Strong analytical and problem-resolution skills Demonstrated technical skills (vary by position) Demonstrated commitment to integrity, the Aetna code of conduct and respect for diversity Interested in applying? Recruitment for Data Science positions occurs throughout the year. See all of our open positions Finance Finance  The Finance Department works with business units and corporate groups to help Aetna meet its financial responsibilities. These include: Supporting sustained profitable growth Managing costs Forecasting accuracy and capital management Maintaining a strong financial control environment Finance opportunities As an employee in the finance area, you would be part of a diverse and knowledgeable team. Finance opportunities include, but are not limited to:  Business Operations Finance Controllers Tax Treasury Internal Audit Planning, Performance & Risk Management Corporate Development Investment Management Actuarial & Medical Economics Achieving Business Excellence Procurement What’s required You'll find a variety of opportunities, each with specific qualifications. In general, the department looks for: A Bachelor’s degree in finance, accounting, economics, math or other related field A GPA of 3.0 or above Strong problem-solving skills Strong communication and interpersonal skills The ability to work both independently and in a team environment Computer skills, especially proficiency with Microsoft Office products Search our job listings or submit your resume Global Opportunities Global Opportunities  Aetna International provides tools, programs and services designed to give our members access to the highest quality health care, anywhere in the world. We offer flexible plans for expatriates and global employers. Aetna International is one of the industry's largest U.S.-based international benefits providers. We serve more than 400,000 members worldwide. They live or travel in more than 100 countries. Aetna International offers products and programs for a variety of organizations throughout the United States, Europe, Asia, the Middle East and Africa. What's required For specific requirements, please review individual job listings. Search our job listings or submit your resume Health Informatics Health Informatics We look at our experiences with health outcomes and health care costs to find ways to improve our business, help our customers and help our members. The health informatics team supports business questions and decisions in many fields, including: Population health management Health and economic outcomes Quality of care Program and product design Provider network design Health Informatics opportunities Informatics Analyst Sr./Lead Informatics Analyst Sr. Informatics Consultant Informatics Manager Sr. Informatics Manager Informatics Head What's required Health informatics positions require advanced technical, analytic and consultative skills. Some positions require specific software skills, such as SAS, SQL, Access, and Excel. Applicants should have an understanding of: Epidemiology Health care benefits Health care financing Health care delivery Health data information systems For more specific requirements, please review individual job listings. Search our job listings or submit your resume Human Resources Human Resources Our Human Resources team recruits, supports, develops, trains and motivates our workforce. We seek to build and maintain a high-performing, inclusive work environment. Our team has earned industry and media recognition for our efforts. Responsibilities include: Delivering payroll services, benefits and wellness programs Providing consultation in change management, talent recruiting, organization design, and performance Promoting and enforcing compliance with relevant laws, regulations, requirements and policies Human Resource opportunities Payroll Employee Relations Executive Staffing Organizational Development Benefits Compensation Employee Fitness and Wellness Human Resources Business Partner Talent Acquisition Human Resources Compliance What's required For specific requirements, please review individual job listings. Search our job listings or submit your resume Information Technology Information Technology  We aim to provide the products, information and services that help lead healthier lives. To succeed, we need people who can take advantage of technology to set us apart from our competitors. Aetna Information Services' (AIS) helps us grow profitably and become the industry leader through technology. We work with our constituents to improve process and performance using a superior delivery capability and robust enterprise architecture. There are many opportunities at Aetna to explore. Information Technology opportunities: Application Development Programmer Application Architect Database Analyst/Programmer Project Management Quality Assurance Analyst Systems Engineer/Designer What's required Creativity, innovation Results-driven thinking Critical thinking skills Collaboration Expertise in any of the following:        - Software Development Lifecycle (SDLC)        - Application Development and Design        - Enterprise Architecture        - Java, J2EE, .NET, Mainframe technologies        - Infrastructure and networking solutions        - Database administration/analysis        - Project management        - Delivery management We offer a variety of opportunities. Each has specific requirements. Please read the job listings that you are interested in to find out what is required. Interested in learning more about the people who work in this area at Aetna? Read an information technology employee's profile Search our job listings or submit your resume Marketing Marketing Marketing professionals reach out to our many audiences: members, plan sponsors, doctors, employees and the media. Our writers and graphic designers inform, persuade and motivate with their art. Marketing professionals work with both print and electronic materials. We strive for cost effective, high-quality communications that improve health literacy. Our materials aim to: Improve the awareness and understanding of what we do Create a positive image for our company and products Increase customer retention and sales Opportunities in Marketing Advertising Design Marketing Communications Internal/External Communications Community Relations What's required Skills in: Microsoft Office Oral communication Preparing and giving presentations Writing Editing Proofreading For specific requirements, please review individual job listings. Search our job listings or submit your resume Nursing Nursing You can do it all at Aetna: Redefine healthcare, help others, grow your career. Think Aetna – Expand your clinical knowledge while partnering with providers to help our members live healthier lives. Watch the following videos to learn more about the work Aetna nurses do and the differences they make in our community: Aetna Nurses making a difference If you’re looking for a career with flexibility and an opportunity to excel as a professional, you’ve found the right place. We appreciate the differences that nurses can make in people’s lives. We promote career development through continuing education, licensure reimbursement, case management certification and more. Let us invest in you through training and professional development unique to the Aetna Way. Learn more about the Aetna Way Nursing opportunities: Utilization Nurse Consultant - RN Health Coach Consultant - RN Appeals Nurse Consultant - RN Quality Management Nurse Consultant-RN Case Manager--RN Nurse Educator--RN Utilization Management  Nurse Associate—LPN/LVN Health Coach Associate–LPN/LVN Appeals Nurse Associate-LPN/LVN Quality Management Nurse Associate-LPN/LVN Read more about our nursing careers See job openings for nurses at Aetna Pharmacy Mail-Order Delivery Pharmacy Mail-Order Delivery  Delivering prescriptions to our members' front doors is just one of the ways we make life easier for them. Pharmacy mail-order delivery is a convenient, cost-saving 24/7 service. It helps people get the medicines they need, when they need them. We process, fill and dispense prescriptions, using professional expertise and guidance. We also keep delivery systems and processes running smoothly. Pharmacy opportunities Pharmacists Pharmacy Operations Pharmacy Administration Pharmacy Maintenance & System Administration Pharmacy Operations Management Read more about our pharmacy careers See job openings for pharmacists at Aetna Sales & Distribution Management Sales & Distribution Management Sales and Distribution Management professionals help us build business in a number of specialized market areas. Their goal is to meet customer needs, while helping people make better decisions about their health and health care spending. Sales opportunities vary from individual contributor roles, such as Sales Support, Account Management and Account Executive, to Management-level positions. You may find these various job functions within the areas outlined below. Sales and Service Sales Support Distribution Channel Management Account Service Consumer Markets Sales and Service Middle Markets Sales and Service Specialty Products Sales and Service National Accounts Sales and Service Group Insurance Sales and Service What’s required Ability to manage Aetna’s sales, service and retention efforts to achieve disciplined and profitable growth Experience in developing and maintaining strong business relationships (including relationships with agents, brokers, benefits consultants, etc.) Ability to execute seamless product administration and service delivery See job descriptions for more specific requirements. Interested in learning more about the people who work in this area at Aetna? Read a sales & distribution management employee's profile Search our job listings or submit your resume Underwriting Jason Cameron Team C Team Charlie
$16.00 hourly
Aetna Health Fresno, CA
Jan 05, 2018
Full time
AETNA Multiple Bilingual Customer Service Rep Openings in Fresno!   Bilingual Spanish Required Start date: March 5, 2018 Salary: $16 per hour Hours: 40hr/wk, M-F, 8am-6pm Location: 1333 East Shaw Ave, Fresno, CA     *Mandatory paid training through May, no time off during training allowed, no exceptions*   POSITION SUMMARY We are currently recruiting top talent for our next class of Customer Service Representatives (CSR) in our Medicare Customer Service group located in Fresno, CA. Aetna Medicare Customer Service delivers innovative, proactive and compassionate service that exceeds our members expectations. We are the knowledgeable, trusted, advocates for our members. The key to our success is our people. Fundamental Components: Customer Service Representatives answer inquiries from our Medicare Advantage members via inbound calls, internet inquiries, and written correspondence. CSRs must be able to deal compassionately with Medicare beneficiaries on a one-on-one basis and focus on their needs through careful listening and patience. CSRs participate in ongoing training and engage in self-development. The CSR must be able to work independently, honor commitments to our members, and collaborate with team members to create a remarkable member experience. The position requires the ability to efficiently navigate multiple systems while resolving complex issues as advocates for our members. Passion for providing exceptional customer service, effective verbal and written communication skills, and willingness to adapt to a changing environment are critical to success in this role. Prior experience providing customer service to the senior population, knowledge of medical terminology, or experience with health insurance plans is preferred. Bilingual proficiency in Spanish is required. BACKGROUND/EXPERIENCE: Bilingual in Spanish is  REQUIRED. 1-2 years Customer Service experience is  REQUIRED . Experience working in a call center is preferred. Healthcare/Medical experience is preferred. Excellent attendance and punctuality are requirements for the position. Flexibility to work an 8 hour shift any time during the office hours of 8 am to 6 pm. Overtime including weekends may be required. EDUCATION The highest level of education desired for candidates in this position is a High School diploma, G.E.D. or equivalent experience   Jason Cameron Team C Team Charlie